Acorn Lodge Care Home

14 Abbots Lane, Kenley CR8 5JH
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9.7 44 Reviews
  • Acorn Lodge Care Home, Kenley
Acorn Lodge is a thirty-six room care home that looks to respect the independence and dignity of residents throughout their time in care, while maintaining efficient services and sound healthcare practice.

Staff's extensive caring expertise can also be sourced for temporary respite needs, where a pleasant social atmosphere and surroundings can help to achieve effective recovery techniques.

En-suite rooms are available and all rooms have television points and are open to residents who wish to bring their own personal items or furnishings.

Staff at Acorn Lodge arrange many musical entertainers for residents who wish to get involved as well as many outings to various places of interest.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200

These prices are only a guideline, please contact Acorn Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mercy Ampaw and Sony Yohannan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • They kindly request that visitors schedule an appointment and secure a parking lot reservation prior to arriving at Acorn Lodge Care Home. This allows them to provide personalized attention and maintain a secure environment. Thank you for your cooperation in making each visit as pleasant and seamless as possible.

Parking

  • Please note that parking spaces onsite are limited. If the parking lot is full, free public parking is available down the road. Thank you for your understanding and cooperation in helping them maintain a smooth and pleasant visiting experience.

Acorn Lodge Care Home Reviews (44)

9.7

Acorn Lodge Care Home has a Review Score of 9.7 (9.747) out of 10, based on 27 reviews in the last 2 years.
Over all time Acorn Lodge Care Home has 44 reviews.

Overall Experience
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Date Published
  • 44
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Reviewer Connection to Acorn Lodge Care Home
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Review from Ronald T (Grandson of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think it's a good place, quiet and clean. The staff is very polite and attentive. My grandmother in particular, seemed pretty well. That means she receives good care.
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Review from Les F (Son of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited Acorn Lodge for the family meeting. It was an enjoyable experience. We were very happy with how our Father is looked after. He is very happy at Acorn Lodge.
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Review from Clare S (Niece of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my uncle once a week at random times. I usually phone the home to let them know I'm coming, sometimes it might only be 30 minutes notice, but my uncle is always well turned out and ready to go out. The staff treat my uncle with a lot of respect and dignity. They are very kind and patient with
him. They always make me welcome too. Thank you.
(This is all a new experience for me and the staff at Avon Lodge have made me feel confident that my uncle is in the right place).
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Review from Darren H (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very content with the care my father receives in the home. I attend as often as I can with other family and friends. So pleased with the condition of the home, the activities and staff are amazing. Thanks to all members and keep up the good work.
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Review from R M (Cousin of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home to very caring towards the residents. They do a lot of different things with them. I enjoy visiting my cousin, he is very happy being there.
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Review from Sreejata D (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acorn Lodge has taken care of my mother's wellbeing since 2021. I am very happy with the care she is receiving. All the staff are very polite, nice and very capable of taking care of her.
I would recommend Acorn Lodge to others.
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Review from Sheeja S (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are very nice and good.
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Review from Dolores E (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident here since 30th January 2025. I noticed on my last visit that he is happy there. He is still singing and happy go lucky. Dad's complex condition is healthier. The staff members are always cheerful and caring. Dad's leg sores are getting better. I would like to say a big thank
you to all the staff at Acorn Lodge for the wonderful care they provide for my dad. Thank you everyone.
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Review from Nithila S (Cousin of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the staff at the residence. The manager is wonderful. Very happy with everything there. Staff are kind, understanding & very compassionate.
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Review from Loraine W (Cousin of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acorn Lodge. Looks after and cares for my cousin, so well, The carers are so caring and always have the time to discuss anything that needs to be discussed whether it's health, or well being.
The home itself is kept clean at all times, maybe Just need to be a re-paint in the rooms, I do appreciate
this is difficult as residents are living in.
Over all I'm very happy with her care.
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Review from V S (Granddaughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my grandmother's care home. Since my grandmother arrived here, she has been well looked after, always well fed and always clean. The staff have been amazing, always friendly and polite. I myself give the care home 10 out of 10.
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Review from J S (Daughter of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing and treat Mum with care and respect.
Always happy in their work.
I feel at ease knowing Mum is being cared for every day.
Thank you again to all the staff.
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Review from M S (Wife of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well cared for. He is happy and settled. Carers make him feel at home and comfortable. We as a family are very content with the care he gets. Thanks to the personnel working in this care home.
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Review from K A (Grandson of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Acorn Lodge are all pleasant, respectful, polite and very caring. My grandfather is in good hands and our minds are at peace knowing he is being properly looked after. The home is clean and the food (according to my grandfather) is extremely good. Thank you to all at Acorn Lodge and God
bless you all.
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Review from Lucy C (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to the kind staff who organised our mother's 90th birthday. We appreciate how nice and clean the visitor's room is now. Thank you for hosting us to have a lovely birthday tea party. Also for the great annual summer BBQ party. Thank you for looking after her so well.
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Review from M B (Daughter of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Acorn Lodge for 4 years and is being well looked after. The staff are kind and look after Mum well.
When I visit the residential home Mum is always pleased to see me. The staff always tell me if Mum is unwell.
It would be nice if families could visit in the lounge instead of in the
bedrooms.
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Review from Angela E (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Acorn Lodge for around 4 months now and I couldn't be any more pleased with the care she has received. The staff are friendly and extremely patient/considerate of my mum's needs. She is always clean and well-presented, she is eating well and seems so much happier now. There are lots
of activities for the residents and regular on-site visits from dentists/hairdressers. The management is very responsive to any queries and it's clear they care for the residents. Thank you!
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Review from J W (Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arrived at Acorn Lodge on 12th January 2024 - the managerial staff warmly welcomed me (and my niece who accompanied me to see me safely settled in at Acorn Lodge) with sandwiches and cups of tea for both of us which was very appreciated. We were seated in two comfortable chairs to relax whilst we had
a chance to take in where we had come. I was shown my room which was delightful and very soon discovered Acorn Lodge had an excellent staff to keep our spirits satisfied. The carers have long days and nights to attend to the residents who need them but deal with this. A lovely service is offered and this too is appreciated.
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Review from L H (Son of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my experience with staff members I can only say good things, they treat my father very well. His room is always tidy and clean. He is always well-presented in clean clothes and freshly showered. They treat him with the utmost respect and always have a good laugh and joke with him.
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Review from K A (Granddaughter of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Acorn Lodge are very welcoming and consider the residents as their own. They treat the residents with the utmost respect and care. They are very attentive to the resident's needs. Acorn Lodge is maintained and cleanliness is to a high standard. Staff have made all efforts to make Acorn
Losge feel like an actual home to which residents are more than comforted as opposed to feeling clinical. Thank you for all the efforts put into caring for my grandfather.
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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Acorn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Acorn Lodge Care Home is calculated as follows: ( (245 Excellents x 5) + (76 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 324 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Acorn Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Acorn Lodge Care Home

What types of Care is Acorn Lodge Care Home registered for?

Older Person Care, Dementia, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acorn Lodge Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Acorn Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Acorn Lodge Care Home to the centre of Kenley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Lodge Care Home to verify any information. View our terms and conditions. Acorn Lodge Care Home has an Enhanced Service - more info.