Acorn Lodge Care Home

14 Abbots Lane, Kenley CR8 5JH
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9.7 44 Reviews
  • Acorn Lodge Care Home, Kenley
Acorn Lodge is a thirty-six room care home that looks to respect the independence and dignity of residents throughout their time in care, while maintaining efficient services and sound healthcare practice.

Staff's extensive caring expertise can also be sourced for temporary respite needs, where a pleasant social atmosphere and surroundings can help to achieve effective recovery techniques.

En-suite rooms are available and all rooms have television points and are open to residents who wish to bring their own personal items or furnishings.

Staff at Acorn Lodge arrange many musical entertainers for residents who wish to get involved as well as many outings to various places of interest.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1200
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1200

These prices are only a guideline, please contact Acorn Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mercy Ampaw and Sony Yohannan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • They kindly request that visitors schedule an appointment and secure a parking lot reservation prior to arriving at Acorn Lodge Care Home. This allows them to provide personalized attention and maintain a secure environment. Thank you for your cooperation in making each visit as pleasant and seamless as possible.

Parking

  • Please note that parking spaces onsite are limited. If the parking lot is full, free public parking is available down the road. Thank you for your understanding and cooperation in helping them maintain a smooth and pleasant visiting experience.

Acorn Lodge Care Home Reviews (44)

9.7

Acorn Lodge Care Home has a Review Score of 9.7 (9.747) out of 10, based on 27 reviews in the last 2 years.
Over all time Acorn Lodge Care Home has 44 reviews.

Overall Experience
  • 31
  • 12
  • 1
  • 0
  • 0
Date Published
  • 44
  • 9
  • 15
  • 27
  • 17
Reviewer Connection to Acorn Lodge Care Home
  • 19
  • 9
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Sandra H (Daughter of Resident) published on 2 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff. Thank you for all the help.
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  • Treated with Dignity
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  • Value for Money
Review from Carole S (Daughter of Resident) published on 17 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy, caring home always looking after mum's needs asking if mum needs anything. Giving plenty of liquids and checking if eating properly.
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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from S C B (Sister of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find this home very friendly. Run well and not too regimented. Management and staff are aware that this is the resident's home and therefore they must be allowed to treat it as such as far as is possible.
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  • Treated with Dignity
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Review from Alexis E (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While only with Acorn Lodge for four months, we found this to be a very positive experience for dad and family. Staff were very affectionate to dad, they grew to know him/his character very quickly, treating him as an individual and responding to his needs. There was an excellent variety of activities,
including at weekends. The opportunity to visit different environments (the pub, café, library, sensory room etc) provided good stimulus. Communications between staff and with family were excellent. It would be good to see displays of activities (photos) so visitors get a feel of the positive work. Good home cooked meals too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
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  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Acorn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Acorn Lodge Care Home is calculated as follows: ( (245 Excellents x 5) + (76 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 324 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Acorn Lodge Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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