Acorn Lodge Care Home

In my experience with staff members I can only say good things, they treat my father very well. His room is always tidy and clean. He is always well-presented in clean clothes and freshly showered. They treat him with the utmost respect and always have a good laugh and joke with him.

The staff at Acorn Lodge are very welcoming and consider the residents as their own. They treat the residents with the utmost respect and care. They are very attentive to the resident's needs. Acorn Lodge is maintained and cleanliness is to a high standard. Staff have made all efforts to make Acorn Losge feel like an actual home to which residents are more than comforted as opposed to feeling clinical. Thank you for all the efforts put into caring for my grandfather.

My mum seems well cared for. She is clean and her hair and nails always look lovely. The staff are very kind and friendly.

The care home is clean, neat and tidy with a cosy 'home' feel. The staff are always welcoming, there are no set visiting hours which I feel gives confidence in the continued high standard that I know.

Excellent staff. Very helpful. My dad's very happy and in good hands. Clearly, the staff at Acorn Lodge Care Home are great at what they do.

Great staff, my mother is always clean tidy and content.

I came to the summer barbeque, and it was lovely, good food and great entertainment. I love all the staff here - so nice to my mum. I cannot fault them. Mum always looks clean and tidy, with clean nails, etc.

Staff are always pleasant and friendly.

Staff all know my father well and take care of all his needs. He seems to be settling well, and I would like to thank management and staff for making this possible.

They are always polite and most helpful. In short - well-trained.

My father is happy with his stay at Acorn Lodge Care home. He says he has a good routine and the carers make sure he has his medications and meals on time. We have found the staff and management to be personable, polite and friendly. They are easy to approach for queries or comments. The facility is kept clean. Overall, good experience at Acorn Lodge.

My grandmother has been at acorn lodge for over two years. We really appreciate the care and support they provide to my grandmother.

My dad receives the best care. He is always clean and well kept. He always tells me how everybody here is so helpful. All the staff are friendly and treat my dad with respect. I am kept informed of any changes in Dad's health, mood and eating habits. I feel I am involved in every aspect of Dad's care. The home is like an extension of family for my dad. Thank you to all staff.

Extremely satisfactory. My dad is well looked after, healthy and clean by polite courteous staff and care persons. The family are very thankful to all at Acorn Lodge.

We're very grateful to have peace of mind when it comes to Dad's overall care.

Staff look after my mum like family. The staff are extremely friendly. Mum loves all the food too.

My husband was out into this home after his stay in hospital. I think we have been very lucky, the staff have been very caring and helpful. My husband has always looked clean and tidy. My husband hasn't always been the easiest to look after but I feel he is looked after very well.

My interaction with staff members has been good. The staff are always pleasant and helpful. However, it is perhaps my father's experience that is more relevant and since he suffers from dementia, it is difficult to know whether there is in truth any basis for complaints that he has reported.

Great service and everyone is friendly.

The staff are very friendly and give us great confidence in the level of care mum is receiving. The environment is clean and comforting. We see that there are activities and there are celebrations on her birthday. Mum also receives regular check-ups for her health ie diabetes. Overall the family are comforted that Mum has the best care.