Cecil Court

Looking forward to garden parties at the home, now restrictions can ease and summer is on us.

Our Mother spent 6 years at Cecil Court, and we always found their open-door policy very welcoming. The staff are all dedicated and hardworking. The location is excellent especially for walks to The Green, and Kew Gardens. The atmosphere is positive and happy and our family is very pleased to have chosen this care home. The staff were so kind, caring, and sensitive right up the end of our Mother's time there. Thank you to all of them.

We are confident that our mother, a centenarian, is in the best possible care. We are very proud of everyone at Cecil Court. This evening we'll be out again clapping in appreciation too.

Cecil Court in Kew is facing these unprecedented times with courage, humanity and cheerfulness in the light of an almost impossible situation. The dedication of all staff is so wonderful as they continue to care for residents while putting their own health and wellbeing as well as that of their families at serious risk. I am beyond words to express my gratitude to them all for so expertly caring for my very elderly Mother with devotion and endless kindness. She would be helpless without their care and support. Thank you so very much to the Cecil Court team. It means the world to me to know that she is so loved and cared for by you all.

During these trying times, it seems that carers are finally getting the recognition they require.

Thanks again to all the team.

I would always recommend Cecil Court as it was recommended to us.

My nephew lived at Cecil Court for about a year. He had problems and was not easy to care for. The staff and managers at Cecil Court were extremely kind to him, he was shown kindness and support until he died in November of this year. Also, as I live in Bristol, everyone was very helpful in keeping me updated on my nephew's care. My nephew received the best care.

This care home is a lovely place. The staff are absolutely wonderful. They are so friendly, kind and inviting. They do an incredible job.

My cousin was very well looked after and the staff showed great patience and kindness to a rather difficult patient. He was very happy here even though he wanted to go back to his totally unsuitable flat.

The care given to my uncle during his stay was excellent. Carers were always happy to spend time with him and to treat him as an individual. The management team was excellent, always willing to discuss on the phone as I live a considerable distance away, and always with information to hand. When visiting I was always welcomed and able to discuss freely with staff. During his last days, my uncle was treated with great care and dignity. My uncle was happy there and considered it to be his home, glad to be back there after recent hospital stays.

The office staff, too, are brilliant. They always know your name, have a chat etc. There is always a warm welcome. Several times I have seen residents just go and sit in the office to talk to the staff there - so very much an 'open door' ethos. I can't recommend Cecil Court enough for anyone who is looking for a care home.

Thank you for everything.

I would highly recommend Cecil Court for the support they offer to the residents living there. I visit my father often and I am much reassured knowing he lives in such a caring atmosphere. The staff are polite and attentive to everyone, including visiting relatives. There is a homely feeling and relaxed atmosphere. I was surprised to see how well they know my father, even a short time after admission.

All residents are treated with dignity and respect by very patient and professional staff. There is a family atmosphere for the benefit of, especially, long-term residents who can feel like belonging to a big family. Cecil Court is run by very capable and caring managers.

Mum has been a resident of Cecil Court for approximately 13 years. Now, in the later stages of Alzheimer's Disease, she is cared for in the high dependency unit for residents with advanced dementia. Mum settled easily into life at Cecil Court with support from the manager and staff and they have always treated her with respect and dignity. Care staff are very skilled in managing the needs of people with dementia and Alzheimer's and I would highly recommend Cecil Court as a care provider.

Despite my mother's complex needs, Cecil Court has gone above and beyond its residential remit to keep her safe and well, while retaining her dignity. I wish to place on record my thanks to the staff and my strong recommendation.

I only hope that I could come here if I ever needed such care.