






Gate Lodge is a well-established, 21 bedded residential home for the elderly, which is registered by the London Borough of Croydon. The home was founded in 1984.
It is situated in a quiet residential area near the exclusive Webb estate, within a short distance from Purley town centre. It has a well kept front and back garden which is regularly used by the residents during the summer months. Gate Lodge specialises...
Care Provided by Gate Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
hairdressing and chiropody are not included in fees
The price(s) shown are provided by the care home. Contact Gate Lodge for full pricing details and T&Cs.
Contact Gate Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mr & Mrs P Chellun
- Private Owned
Person in charge
- Vickie Crouch (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (1)
Gate Lodge Reviews (32)
Gate Lodge has a Review Score of 9.8 (9.848) out of 10, based on 18 reviews in the last 2 years.
Over all time Gate Lodge has 32 reviews.
Needed a local care home for mum's respite pending local authority assessment for a permanent placement. The management were excellent in helping with hospital discharge issues and accommodating mum. Mum has settled in well and building relationships with both the staff and other residents. The home has a good vibe and a friendly atmosphere. Mum has made new friends and joins in with activities. She had a lovely party for her 97th birthday. We are so happy to know mum is now safe and happy. Highly recommended.
I find your home to be very clean and smelling, nice and fresh. The staff are all friendly and the care shown is second to none, safety of residents is fantastic.
A lovely home, in a beautiful location. Absolutely lovely caring staff. Lovely food, attentive staff. Very secure for wondering residents! Lots of activities for the residents. A very warm home, no one should be cold! From the senior management, down to all of the staff, they all do a wonderful job. My mum on the whole is happy here and we know she is very safe.
My mum in law is happy with the care she receives. Carers are very friendly and always makes us feel welcome. We get good feedback on mums wellbeing each visit. Overall we are very happy. Well done to all of the Gate Lodge team! Thank you for all you do! We love her lots and it's important for us that she is in your safe hands.
Thanks to Gate Lodge, its team of care staff and its management team, who are there not only for my mother in law (who is now a resident at the care home), but who are a great support for my family too, during the times when it gets tough - during this horrible disease of dementia. We couldn't get through this if it wasn't for the understanding, love and care given to us all by the staff.
I have found Gate Lodge to provide an outstanding care service. Manager is knowledgeable, caring and helpful. She has made time for all of our queries with warmth and kindness. The staff are extremely kind and caring to resident and visitors. They seem to treat everyone like family. Having to place mum is residential care has been so hard, but we are so happy with Gate Lodge, we seem to have struck gold! I have never heard of anyone having such a great opinion of residential care so to have this for mum makes us so happy. We don't have to worry about care or safety at all. So grateful to all who work so hard here.
Location of Gate Lodge and surrounding areas excellent. Given time of year, front and rear gardens have the appearance of being well maintained. Security in and out of the building to be commended. On entering the home it was very welcoming and happy with adequate furnishings. Residents are enjoying the provided games, entertainment, and especialy singeralongs to recorded music, that all promotes a good commune and well being, for both staff and residents. Bedrooms clean and tidy and very well fitted out. Food and drink well catered for.
My dad moved into Gate Lodge towards the end of October 2025 and has settled in wonderfully. He has really come out of his shell since being there. The home is clean, tidy and very welcoming. The staff are friendly, kind and genuinely caring. The food is excellent. He has his own room, which was decorated before he moved in and he has been able to add his own personal touches. I truly believe he has struck gold with this beautiful care home. I cannot thank the staff enough.
The staff at Gate Lodge are extremely kind and caring not only to residents but to family members too, who are struggling emotionally; due to the loss of a love one, because of a dementia diagnosis. Staff always have a smile on their faces and their compassion for residents are second to none. I feel privileged to have my family member stay at Gate Lodge and feel without a doubt in my heart that Gate Lodge is a place to call home for my mum.
My aunt passed away in November after a stay of four years. In all of her time in the home the staff treated her with great kindness and patience. After moving in she soon became extremely comfortable and content. Written and verbal communication from the staff was exceptional and as she approached the end of her life they exhibited the most wonderful compassion.
Since my mum was diagnosed with Alzhiemers I've been her main carer & didn't realise how much this had affected me & mums life. When I had the interview at Gate Lodge I found that the home was truly comfortable which made me feel completely at ease. Seeing the staff caring for the residents so much I felt this could be the place for my mum. Mum has been there 2 months & the home is exactly how I though it would be. The management system in place for the care is outstanding. The carers are unbelievable. It is so well run. I can see in my mum how happy she is. Absolutely 5 stars.
This home is a little piece of heaven on earth. The staff are all so genuinely kind, caring & supportive of the residents. It feels like family when you go to visit. They are responsive to feedback & concerns & take your part in your family members life very seriously. They have activities each day, its a small personal highly well run home. My friend has settled in so well & loves it there. I would highly recommend this home. 5 star.
I cannot praise this care home enough. My dad has been made to feel so welcome at his new home. Staff are amazing, room is so nice & the manager is such an amazing person who has made sure we (family) are happy & supported. I could not see my dad living anywhere else but here. It is his home away from home.
Can't praise the management and staff enough. The manager made the whole process of taking Dad into their care as painless as was possible. He is now settled and is happy. They have geared Dad's care to his own needs - not a 'one size fits all' approach. Gate Lodge is truly a care 'home' not a care facility.
I am happy that Dad is being looked after by the casing and attentive staff at Gate Lodge. The home is safe and secure. When I visit he is happy and has put on weight since he moved last August. He is much healthier and I am confident he is getting the best possible care.
After reviewing several care homes for my mother I was recommended to Gate Lodge. From the outset their team was incredibly helpful and accommodating, making the transition smooth and stress-free. My mum was provided with a lovely comfortable room and throughout her time there she was well cared for by the entire team. Their dedication and compassion truly stood out. The facilities were more than adequate, clean, functional and well-maintained. It gave me peace of mind knowing my mum was in such a caring and professional environment. Thank you to everyone at Gate Lodge for the kindness and excellent care you provided. They also gave her an excellent 90th birthday party.
Since Dad came to Gare Lodge the staff and management have been amazing at settling him in. When I visit he is happy and has also gained some weight. The home is spotlessly clean and the staff and management are so friendly and caring, always keeping me updated when the need arises. I would have no hesitation in recommending Gate Lodge for your loved ones.
Gate Lodge has a very good atmosphere. The staff are always friendly and welcoming. They are always kind and very patient with the residents, especially with my dad. My father has lived at Gate Lodge for over 18 months now, during this time I have always been confident he is being well looked after. I can not express how important this is for my peace of mind. I am so grateful.
My mother was moved to Gate Lodge on a two-week temporary basis after she ended up in hospital after not eating for her home carers. The staff at Gate Lodge got her eating and drinking as she should be almost straight away, and since she moved in last November she has been much healthier and happier. I could not be more pleased with the progress she has made under their care.
The council pay the fees but I make a substantial contribution to them.
They would not use Gate Lodge if it was too expensive.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Gate Lodge.
There are no upcoming events for Gate Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Gate Lodge.
Accreditations
There are no accreditations posted yet for Gate Lodge.
Meet the Team (1)

Hi, I'm Vicky Crouch – Manager of Gate Lodge Residential Care Home
At Gate Lodge we believe that every resident deserves to live their life to the fullest—just as they would at home. Leading this vision with kindness, dedication, and a heart full of joy is my daily mission at Gate Lodge.
With a passion for person-centred care, I ensure that each resident is treated with the respect, dignity, and individuality they deserve. I coordinate a fantastic team to provide the best possible support, always listening to residents, keeping them safe, and making sure every day is filled with warmth and happiness.
But care isn’t just about meeting needs—it’s about creating joyful experiences. I am committed to making Gate Lodge a place where families are not only welcomed but encouraged to be part of the journey. Whether it’s fun-filled activities during the day or special evening events, loved ones are always included, and communication remains open and reassuring.
With an incredible team of staff, fellow managers, and the support of the Gate Lodge proprietor, I lead with compassion, respect, and an unwavering commitment to ensuring that every resident lives their best life.
Frequently Asked Questions about Gate Lodge
What types of Care is Gate Lodge registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Gate Lodge have?
There are 21 Single Rooms.
What are the Facilities & Services at Gate Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Gate Lodge to the centre of Purley?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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