






Situated by the River Thames and Hampton Court Palace, The Summers is a privately owned care home that provides care for up to 35 older people - some of whom may have dementia.
Located in a quiet, residential cul-de-sac in West Moseley, The Summers is owned and managed by CHD Living Ltd.
The Summers was originally purpose-built for the YMCA, but was refurbished and modernised by CHD Living in 2014. It offers...
Care Provided by The Summers
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Summers for full pricing details and T&Cs.
Contact The Summers to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- CHD Living Ltd
- Private Owned
Person in charge
- Charlotte Playford(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (35)
Visiting
- The Summers operate the open door policy, you can visit at anytime
Parking
- There is parking available
The Summers Reviews (52)
The Summers has a Review Score of 9.5 (9.486) out of 10, based on 9 reviews in the last 2 years.
Over all time The Summers has 52 reviews.
A lovely place.very surprise the staff are good manners good environment - it a pleasure facilities excellent, service excellent and outstanding
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with us.
My husband unfortunately was only at this care home for a short time but the great care and kindness he received from all members of nursing and carer staff was of great comfort to our family.
Such a lovely Home, and very caring staff. Thank you for everything you did to make the last few months of her life special.
Thank you so much for sharing these kind words. It was a privilege to care for your aunt. Our team always strives to provide thoughtful, compassionate support and knowing it made a difference means a great deal to us.
Our first evening took place this week, and it was absolutely wonderful. The manager and staff went above and beyond-nothing was too much trouble. I provided a list, and they kindly sourced all the food, set up beautiful cheese boards and wine, and made sure everything ran smoothly.
We had music, singing, and dancing, and the atmosphere was truly joyful. Residents, families, my husband, and everyone involved had such a lovely time. The home created a caring, relaxed, and welcoming environment that made the evening very special.
These evenings will now be held on the last Thursday of every month, which says so much about how accommodating and caring the home is. A truly wonderful place with exceptional staff.
Thank you so much for your kind words. We are happy that the first cheese and wine evening was such a success! It was a real pleasure to work with you to create a special and enjoyable experience for residents, families, and everyone involved.
She was looked after and cared for, the staff are so lovely, mum felt safe there, I could sleep at night knowing she had 24 hour care.
The staff were amazing, they not only looked after mum, but me too, always checking we were
ok etc.
I can't praise them enough really!!
Mum couldn't join in activities etc.
I miss my mum so much, but I also miss the staff at The Summers, I could talk to them whenever I needed to ask questions about mum, also have little chats with me too, thank you so much for mums care.
Thank you for your kind feedback. It was a pleasure caring for your mum. You are welcome to visit us all at any time
We are grateful to the Summers for their help during this time, they were so kind, caring and considerate to our every needs as well as my mums. Thank you xXx
Thank you so much for taking the time to share your kind and thoughtful words. We're glad to hear that both you and your family - as well as your mum - were well cared for. Your compliments will be passed on to the team.
My father was a resident of the Summers for only a short time but during his stay he was treated with dignity & respect by all the staff. Nothing was too much trouble for my father & my family whenever we went to visit. I only have positive things to say about the staff, their professionalism, empathy & genuine care they showed my father. I will never forget how my father & I were treated. Thank you to all the staff!
Thank you for your kind feedback regarding the care your relative received while he was residing at The Summers. We are glad to hear that you, your family, and your loved one had a positive experience.
Mummy entered The Summers after a long spell in hospital and it was like a breath of fresh air. She was welcomed to 'the family' and treated with love, care and respect during her short time there. Unfortunately, she died after only two months but the care and love was unfailing and I am so happy that she could be safe during her last weeks. Thank you to all the staff for everything.
My nanny has been at The Summers from August this year, she is happy, stimulated and very well taken care of. She was in a home before and we see a very different Nan now, all for the better. Her room is amazing and they all can't do enough for her and us as a family. The manager is absolutely lovely, my nan adores her, nothing is too much trouble, real hands-on, such a different experience from the last home.
Dear Jayne, thank you for taking the time to provide us with a review. We are very pleased to hear of your positive experience at The Summers.
My mother-in-law has been at The Summers since December 2022, I have always found her happy, clean and well cared for whenever I go and visit her, she enjoys sitting on the balcony in the summer months and she also loves her meal times. They recently got a new activity coordinator and she's really enjoying doing group activities in the afternoons, the staff are amazing and all so helpful and caring, we couldn't be happier with Mum being at The Summers. And the transition of the new staff member being the manager has been seamless and she's doing a great job.
Thank you for your kind words and feedback regarding the care and staff at The Summers. It makes us feel so proud when a resident enjoys residing with us.
My Father has been at The Summers for just over a year and we are all very happy with the care he receives. The staff are amazing and will always go above and beyond to ensure that Residents are fulfilling their full potential when it comes to the care package and activities in place. The interaction he receives from the carers and other Residents makes him feel important and valued. The home ensures he retains his dignity. I would highly recommend The Summers.
My dog is allowed to visit The Summers, both staff and residents enjoy seeing her, and I take my husband out 2-3 times a week for a walk. Birthdays or Christmas can be celebrated with your family in one of their lounges. Nothing is too much trouble.
I would like to thank The Summers for looking after my mum so well she has always been really happy here and the staff do a fantastic job. Activities, food, drink, and staff care are excellent. I could not wish for Mum to be in a better place.
They have a lot of fun activities for the residents that are able to participate, they also do exercises. They have a family group page for family members to see photos of their loved ones doing some of the activities. And in the warmer weather, the garden is used a lot. My uncle is very happy at The Summers care home.
I have visited my friend 5 or 6 times now. I have been made welcome by the staff and whenever they have called into his room they have been extremely helpful. My friend's state is physically challenging and I respect the staff for how they respond to this. I wish there were more activities for him to join and more therapy for him but I understand there are not enough staff. I do think more effort could have been made to get him a wheelchair which would have enabled him to move around. It was not until we employed our own physical that he was hoisted onto a chair until then he was bedridden.
Thank you for your feedback I'm sorry you feel more effort could have been made to get him a wheelchair but he was referred for a wheelchair but this was declined, he did have one-to-one activities in his room as he is anxious to come out he likes to sit in his chair in his room but can only...
I visit my brother on a regular weekly visit. He is looked after really well. He is now in bed all the time but the carers look after him, feed him etc. He is happy there and has lived there for 6 years with Alzheimer's. I am made very welcome and can visit or call the care home anytime night or day. When he was capable he joined in with the activities and watched movies in the cinema room.
Everyone is very helpful and caring, comfortable, friendly. Nothing is too much trouble. Residents are really looked after well and have good relationships with the carers etc.
My Mum was here until she passed away in November 2022. The staff are wonderful and did everything possible to look after our Mum whilst she was in their care. We felt they genuinely knew her, and what she wanted at any time and made efforts to always connect my sister and me when we called to speak to Mum using the portal.
They try to please residents with a choice of food that they prefer and encourage them to join in exercises and games. They also organise outings and bring entertainment to them.
They also hold parties a few times a year for residents and their families. You are also able to contact anytime by phone to check up on your loved ones.
It has been a great 6 years having your mum with us, thank you for your continued support.
Although my Dad is the only Arabic that didn't make me feel like he's a stranger. Good care for his health and for his personal life. Religion too, for example, they decorated the room in Eid and most importantly they answer my calls and if they are busy, they would call me back. We all feel like a family now in the care home. Thank you.
Hi Mia, thank you for all your support, we love having your dad with us and as you mentioned we are a family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 15 Aug 2024
Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...
There are no upcoming events for The Summers.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: CHD Living Ltd
Meet the Team (1)

At The Summers, we strive to always provide the highest standard of nursing, respite, residential and dementia specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at The Summers a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.
Frequently Asked Questions about The Summers
What types of Care is The Summers registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Summers have?
There are 35 Single Rooms.
What are the Facilities & Services at The Summers?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Summers to the centre of West Molesey?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Summers to verify any information. View our terms and conditions. The Summers has an Enhanced Service -more info.