






Nettlestead has deliberately focused on quality rather than quantity, remaining small enough for everybody to know each other, and their clients and their families love it.
Instead of providing care as it has always been done, the owners of Nettlestead asked what they would want from a care home, and the results are what set them apart. Complementary quality wine and sherry, en-suite toilets and baths that you would be delighted...
Care Provided by Nettlestead Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices vary per room and pretty much everything is included in the fees from care (regardless of needs) accommodation, food, housekeeping, toiletries, laundry, outings and activities etc. The only additional things that our residents will typically pay for are those of a personal nature, such as luxury toiletries, hairdressing, newspapers, domiciliary dentists, opticians, and chiropodists.
The price(s) shown are provided by the care home. Contact Nettlestead Care Home for full pricing details and T&Cs.
Contact Nettlestead Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nightingale Retirement Care Ltd
- Private Owned
Person in charge
- Peter Lord (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (20)
Parking
- Parking on driveway and outside road is free parking.
Nettlestead Care Home Reviews (56)
Nettlestead Care Home has a Review Score of 9.8 (9.763) out of 10, based on 16 reviews in the last 2 years.
Over all time Nettlestead Care Home has 56 reviews.
My only issue is with trips out. They never seem to take place. On one occasion my brother was waiting near the front door to go on a trip he thought he was booked on and the trip just didn't happen. No explanation given.
It is wonderful to hear that your brother has settled in so well at Nettlestead Care Home since February 2026 and that the attentive staff have helped boost his overall mobility. However, it is completely understandable to feel frustrated about the lack of communication regarding scheduled trips,...
We got lucky the day we found Nettlestead for my husband who had poor mobility and dementia. Initially for respite, B soon settled in and was surrounded by loving care from day 1. I loved visiting him on a nearly daily basis; I always received such a warm welcome and I too became part of the Nettlestead family. The place is like a delightful hotel with a dining room that looks like it's stepped out of a country estate! B made some good friends and the last 6 months of his life were surrounded by sociability, love and kindness.
Thank you so much for your wonderful review, and we are please to hear that your Husband's time here at Nettlestead was such a pleasure. For us B was a privilege and a joy, and we were very lucky to have got to spend the time with him, and your family that we did. We hope you will always continue to be a part of the Nettlestead family.
The home always appears clean and well managed and has beautiful gardens and the family, none of whom live locally, have peace of mind knowing that our relative is being well looked after and are most grateful for the care and attention given.
Thank you for taking the time to write such a wonderful review
I have been extremely happy with my mum's care at Nettlestead. It provides a cosy home from home environment. Mum has been happy from the outset. The team are wonderful, they are kind, attentive and have a great sense of fun. All the staff treat Mum with respect. Any health issues are noted and dealt with immediately. The Managers are always available to give advice and answer any queries. I feel Mum is receiving the best care. Thank you to all the lovely staff at Nettlestead.
Thank you so much for your wonderful feedback, we are pleased that Mum is happy at Nettlestead, and that you have such high praise for the Care team
The staff no doubt look.after mum in a very caring way, she is well groomed, as happy as she can be without her beloved deceased husband. I.always get such a warm welcome from staff when I visit my.mum. I live on the isle of Wight so can't come that often. I think my mum thinks of the carers as her family as well, certain carers she is very fond of.
Dear Debbie.
Thank you so much for taking the time to leave such a lovely review. It means a great deal to all of us.We are delighted to hear that your mum is happy, well cared for, and that it feels like the carer's feel are akin to family. Building meaningful relationships is at the heart...
Nettlestead is the perfect carehome for mum. The whole team helped us all navigate what was a daunting task of finding the right care home. They are all so kind, nothing is too much trouble and in no time mum has settled. Lovely house and garden, food is fantastic lots of entertainment and stimulation combined with great care. Mum is cared for and now she is back being our mum again! Thanks to all the team.
Alison, thank you so much for your fantastic review. We are very pleased that Mum has settled in well, and she is a great member of the Nettlestead family.
We lost Mum in September after a four and a half year stay at Nettlestead. The care manager Lily and all the carers treated her with the upmost respect and like they would have done their own parents. Despite her sometimes challenging nature due to the dementia, they were still very patient with her and extremely kind and loving. The care home was very clean, friendly and homely for Mum and I felt very comfortable and welcome there when I visited which was always unannounced and at different times. It really is a lovely home for your loved ones and they were very kind, compassionate and caring when it came to Mum leaving us. I miss going in and chatting with Lily and the carers who I felt like were my friends in the end. I would not hesitate to recommend Nettlestead x
Being a small home, only 20 residents , there is more of a family feel and I have found that the residents chat to and look out for each other.
The food is of a high standard and varied and there are always cups of tea and biscuits available for both residents and visitors.
Should you want some privacy there is a small lounge available and the garden looks lovely although we have not been out there at this time of the year.
There was some lovely Christmas entertainment from singers and choirs from local schools which the residents really enjoyed.
My cousin feels cherished and is seriously considering becoming a full time resident.
Thank you so much for your kind review, and it's an absolute pleasure caring for your cousin.
I can only speak highly about Nettlestead. The staff are incredibly kind to both the residents and their wider family. First our mum, and then our dad, were resident at Nettlestead and both were in need of care and help at a difficult time. The staff enveloped our whole family with love and kindness.
Nettlestead is a small residential care home and so it feels more homely than some of the others we visited. The rooms are clean and well maintained. The lounge and dining area are bright and cheerful. Both mum and dad enjoyed the activities. Food is of a high standard, and the garden is really very pretty and accessible. But it's the care that really stands out. The staff genuinely care about both the physical health and emotional wellbeing of the residents.
Thank you so much for your lovely words, it was a pleasure to care for both Mum & Dad.
Have always found the staff to be very pleasant & helpful. Have never heard the staff be anything other than kind to the residents. I am happy that my stepfather is settled in this Care Home; it was a good choice.
Thank you so much for your kind words - it's always been a pleasure looking after your loved one.
Mum moved into Nettlestead in the summer and has been very happy and content. The process has been really smooth and we feel comfortable that she is receiving the best care from all of the staff. The food is great too.
Thank you so much for your kind words, its a pleasure having Dad here with us.
Nettlestead has been fantastic for my Dad. He was struggling to cope in his own home and relying heavily on me to care for him in between his carers. From the initial assessment to getting him moved in, caring for him on the day to day, and dealing with the various healthcare providers, they've been amazing. I am so appreciative of their care and support and my Dad is very happy there.
Thank you for your kind words. Caring for your loved one is always a pleasure.
As soon as you walk in to Nettlestead Care Home it feels like someone's house or home and not an institution. It is a lovely small and friendly home. The Management are extremely thoughtful and are there to look after the needs of the residents.My father has dementia and even though he cannot string a sentence together he is stimulated by having people around him who encourage him to interact with others and have a chat and a laugh. The carer's are always lovely and as it is only a small home they get to know all the residents very well. My father is very content in Nettlestead and if he is so am I. Thank you ladies
Thank you so much for your lovely review. We're delighted that you and your dad are happy with the care he receives. It's truly a pleasure to support him.
It has been a pleasure to get to know the care home, residents and staff. My sister-in-law has been there for nearly 3 months and we are happy with every aspect of her care. It was easy to choose the home having visited only once and it has proved the right choice. Beautiful building and facilities, very caring and helpful staff, nothing is too much trouble.
Thank you so much for your kind words. It has been a pleasure having her with us and a pleasure meeting you also.
My Mother-in-Law has been in Nettlestead for 3 years. She is 99 and has Alzheimer's and mobility issues. When I visited in December just before Xmas, she was bright, happy and humming 'Rudolph the Red Nose Reindeer' to herself. When I left at lunchtime, she was happily chatting away in the dining room to the other ladies at her table. And I always get feedback given by the staff on how she is doing without asking. It wasn't possible for her to be cared for in her own home and she is in good hands here.
Thank you so much for your kind review. It's always lovely to see you! Have a great weekend.
Relaxed atmosphere. All the staff are so friendly and caring to all the residents and visitors.
Lunch looked and smelled delicious - fish or chilli.
The manager had time to go over a couple of points with me in private.
I'm always offered a drink and biscuits.
Thank you for your lovely review. It's always great to see you! Have a lovely weekend.
Both my parents are at Nettlestead and have been for well over a year. The care home feels so homely it doesn't feel like a home. I feel extremely lucky to have been able to get my Mum and Dad into the home and knowing that they are so well cared for has given me peace of mind. The care they receive is second to none, the staff are amazing many of who have worked there for well over ten years which I always think is a good sign, you don't need to care to be a carer but all the staff clearly demonstrate how much they do care, always respectful, compassionate, patient and kind towards all the residents. The food is homemade and delicious and if you happen to arrive at lunchtime you are always offered a dinner. The home is well managed, and the home care manager couldn't do more for you, she has the resident's care needs at the forefront of every decision she makes. I visit my parents a couple of times a week, all at different times of the day and I always receive the same warm welcome.
Thank you so much for your lovely review. It has always been a pleasure having Mum and Dad with us and just the same pleasure meeting you!
The care and attention from everyone is outstanding. Excellent cleanliness always. The food is very good and everyone goes out of their way to ensure Mum is happy.
I have no hesitation in highly recommending Nettlestead.
Thank you for your lovely review. It is a pleasure having Mum and a pleasure having you visit.
I’m satisfied with the service that the care home provides to my aunt who as her dementia gets worse, is proving more and more difficult to handle. She rarely makes any complaint about the service she receives which is a good thing.
Thank you for taking the time to leave us a review.
My mum has only been in Nettlestead for a few months but I cannot fault the staff, so professional, caring and friendly. They can't do enough for my mum and have got to know her really well over such a short space of time to help her settle in. I know that my mum is well cared for 24 hours a day, which gives me peace of mind. The food is freshly prepared every day and the home is kept clean and tidy, with lots of activities for the residents.
Thank you so much for your kind words. It's been a pleasure having Mum and meeting you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (1)
- 10 Oct 2025
As we step into the heart of summer, we’re looking forward to brighter days, fresh air, and plenty of meaningful moments together. July brings new opportunities for connection, creativity, and...
- 10 Oct 2025
Family-run care provider Nightingales, based in Bromley and Reigate, is celebrating its 20 longest-serving team members, some with over 30 years of service, highlighting a rare success story in staff...
- 10 Oct 2025
August is a month that invites us to slow down, soak up the sunshine, and enjoy the simple pleasures of being together. It’s a time for shared laughter, warm conversations,...
- 15 Aug 2026Organiser: Nettlestead Care Home
Awards / Recognitions (4)
- 30 Jun 2022Recipient: Nettlestead Care Home
- 30 Jun 2022Recipient: Nightingale Retirement Care Ltd
- 30 Jun 2021Recipient: Nettlestead Care Home
Accreditations
There are no accreditations posted yet for Nettlestead Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Nettlestead Care Home
What types of Care is Nettlestead Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Nettlestead Care Home have?
There are 20 Single Rooms.
What are the Facilities & Services at Nettlestead Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Nettlestead Care Home to the centre of Bromley?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nettlestead Care Home to verify any information. View our terms and conditions. Nettlestead Care Home has an Enhanced Service -more info.