






Nettlestead has deliberately focused on quality rather than quantity, remaining small enough for everybody to know each other, and their clients and their families love it.
Instead of providing care as it has always been done, the owners of Nettlestead asked what they would want from a care home, and the results are what set them apart. Complementary quality wine and sherry, en-suite toilets and baths that you would be delighted...
Care Provided by Nettlestead Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices vary per room and pretty much everything is included in the fees from care (regardless of needs) accommodation, food, housekeeping, toiletries, laundry, outings and activities etc. The only additional things that our residents will typically pay for are those of a personal nature, such as luxury toiletries, hairdressing, newspapers, domiciliary dentists, opticians, and chiropodists.
The price(s) shown are provided by the care home. Contact Nettlestead Care Home for full pricing details and T&Cs.
Contact Nettlestead Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nightingale Retirement Care Ltd
- Private Owned
Person in charge
- Peter Lord (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (20)
Parking
- Parking on driveway and outside road is free parking.
Nettlestead Care Home Reviews (56)
Nettlestead Care Home has a Review Score of 9.8 (9.763) out of 10, based on 16 reviews in the last 2 years.
Over all time Nettlestead Care Home has 56 reviews.
I left a review of Nettlestead in September 2017. Now some 18 months it's time for a fresh review. My Mother's health has deteriorated, but the care has not. My Mother is happy and so am I knowing that she gets a lot more than just 'physical and practical care'. She gets these of course, but more importantly, she gets lots of time, love, care and emotional support. The staff are exceptional and it's now no exaggeration to say my Mother has acquired 15+ loving and caring surrogate daughters! Positive reviews can sound a bit contrived. I hope mine doesn't, but I cannot express enough my gratitude to ALL the staff for the wonderful care my Mother receives enough!
Very happy with the care my friend receives. She is 103 in June and her mobility is limited. Her mind is still sharp and she appreciates the activities and care that is given. All the staff are helpful and respectful to residents and visitors alike.
Mum has been in Nettlestead Care Home since January 2018 after having a bad experience in a different home. Mum is well looked after, happy and doing well.
The staff are very approachable and friendly, nothing is too much trouble.
I would recommend Nettlestead Care Home to anyone who was considering for an elderly relative or friend.
We are extremely satisfied with the care and love that my mother has received over the last 2 + years at Nettlestead Care Home. The staff go that extra mile to provide individualised care. The activities are stimulating and varied. The food is excellent, nutritious and freshly prepared. The staff also give the family support. Excellent care!
My experience is mostly very good, but a member of staff in the lounge at all times would be beneficial as clashes with residents (each other) would diminish as this causes unease with other people who reside at the home.
Excellent care for my grandmother.
A beautifully maintained home with very caring staff. My mother has recently moved here and is settling down well. The atmosphere is calm, friendly and secure. Staff are approachable and considerate at all times. The food is freshly prepared and varied and there are plenty of activities for those who want to take part. Nettlestead Care Home really feels like a home from home.
Staff are attentive and caring.
They know the needs of individual residents eg know their food preferences and cater accordingly.
The atmosphere is welcoming to visitors.
They go above and beyond for residents, offering care when it is beyond their remit.
I am extremely happy with the service provided.
Pleasant, homely, clean, comfortable, friendly staff and my Wife has settled in nicely.
Activities are frequent and attempt to stimulate/engage all the residents. Nettlestead is a converted Edwardian villa and there are limitations on the number/type of communal areas for residents to move around in/withdraw/meet visitors etc.
My mother has been very happy here. She accepts she cannot cope in her own home and does not wish to live in her own home. She is well cared for and if she requires medical attention this is quickly arranged by the carers in the home. She is always clean and tidy when I go in. She eats and drinks more than when on her own.
Excellent care home.
The home itself is always clean and tidy, activities are on in the lounge most if not all days. There is a nice garden with level decking, nice seats and a summer house.
My mother has been at Nettlestead for two years now and she couldn't be happier. They strive to make the place a real home from home. Rooms are comfortable as are the communal areas. The staff are excellent and go out of their way to make residents comfortable.
We are very pleased with the high level of care and compassion provided by Nettlestead for my elderly mother who has recently become a resident. All the staff are most helpful and welcoming, making my mother's stay very pleasurable.
We have found that the whole staff are welcoming, very friendly, kind and attentive to the needs of the residents. They also have a good sense of humour which is so important when coping with and reassuring the residents - and their families. There is a warm atmosphere at Nettlestead.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (1)
- 10 Oct 2025
As we step into the heart of summer, we’re looking forward to brighter days, fresh air, and plenty of meaningful moments together. July brings new opportunities for connection, creativity, and...
- 10 Oct 2025
Family-run care provider Nightingales, based in Bromley and Reigate, is celebrating its 20 longest-serving team members, some with over 30 years of service, highlighting a rare success story in staff...
- 10 Oct 2025
August is a month that invites us to slow down, soak up the sunshine, and enjoy the simple pleasures of being together. It’s a time for shared laughter, warm conversations,...
- 15 Aug 2026Organiser: Nettlestead Care Home
Awards / Recognitions (4)
- 30 Jun 2022Recipient: Nettlestead Care Home
- 30 Jun 2022Recipient: Nightingale Retirement Care Ltd
- 30 Jun 2021Recipient: Nettlestead Care Home
Accreditations
There are no accreditations posted yet for Nettlestead Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nettlestead Care Home to verify any information. View our terms and conditions. Nettlestead Care Home has an Enhanced Service -more info.