Nettlestead Care Home

The care provided at Nettlestead is outstanding, everything that could be wished for, whether for yourself or a family member. The staff are thoughtful, responsive, warm and friendly as well as being thoroughly professional. They have managed the current pandemic with skill and incredible hard work as well as creativity and kindness. Their communication with residents and families is brilliant and there have been regular updates and responses to new developments. I cannot recommend too highly.

I cannot speak highly enough of the level of care at Nettlestead. From the moment my mother-in-law moved in, she has had a wonderful experience. All the staff are cheerful, friendly and positive. They genuinely care about the residents personally and want to enable them to live the best life possible. They create a sunny, optimistic atmosphere, which rubs off on the residents. The facilities, food, activities programme and support services you get at Nettlestead are exceptional, but it is really the staff that make it such a special place. We have been particularly impressed and thankful for the way they have coped with the Covid-19 crisis, keeping all residents safe and well. Thank you for taking such good care of my mother-in-law.

I left a review of Nettlestead in September 2017. Now some 18 months it's time for a fresh review. My Mother's health has deteriorated, but the care has not. My Mother is happy and so am I knowing that she gets a lot more than just 'physical and practical care'. She gets these of course, but more importantly, she gets lots of time, love, care and emotional support. The staff are exceptional and it's now no exaggeration to say my Mother has acquired 15+ loving and caring surrogate daughters! Positive reviews can sound a bit contrived. I hope mine doesn't, but I cannot express enough my gratitude to ALL the staff for the wonderful care my Mother receives enough!

Very happy with the care my friend receives. She is 103 in June and her mobility is limited. Her mind is still sharp and she appreciates the activities and care that is given. All the staff are helpful and respectful to residents and visitors alike.

Mum has been in Nettlestead Care Home since January 2018 after having a bad experience in a different home. Mum is well looked after, happy and doing well.

The staff are very approachable and friendly, nothing is too much trouble.

I would recommend Nettlestead Care Home to anyone who was considering for an elderly relative or friend.

We are extremely satisfied with the care and love that my mother has received over the last 2 + years at Nettlestead Care Home. The staff go that extra mile to provide individualised care. The activities are stimulating and varied. The food is excellent, nutritious and freshly prepared. The staff also give the family support. Excellent care!

My experience is mostly very good, but a member of staff in the lounge at all times would be beneficial as clashes with residents (each other) would diminish as this causes unease with other people who reside at the home.

Excellent care for my grandmother.

A beautifully maintained home with very caring staff. My mother has recently moved here and is settling down well. The atmosphere is calm, friendly and secure. Staff are approachable and considerate at all times. The food is freshly prepared and varied and there are plenty of activities for those who want to take part. Nettlestead Care Home really feels like a home from home.

I am extremely happy with the service provided.

Pleasant, homely, clean, comfortable, friendly staff and my Wife has settled in nicely.

Activities are frequent and attempt to stimulate/engage all the residents. Nettlestead is a converted Edwardian villa and there are limitations on the number/type of communal areas for residents to move around in/withdraw/meet visitors etc.

My mother has been very happy here. She accepts she cannot cope in her own home and does not wish to live in her own home. She is well cared for and if she requires medical attention this is quickly arranged by the carers in the home. She is always clean and tidy when I go in. She eats and drinks more than when on her own.

Excellent care home.

The home itself is always clean and tidy, activities are on in the lounge most if not all days. There is a nice garden with level decking, nice seats and a summer house.

My mother has been at Nettlestead for two years now and she couldn't be happier. They strive to make the place a real home from home. Rooms are comfortable as are the communal areas. The staff are excellent and go out of their way to make residents comfortable.

We are very pleased with the high level of care and compassion provided by Nettlestead for my elderly mother who has recently become a resident. All the staff are most helpful and welcoming, making my mother's stay very pleasurable.

We have found that the whole staff are welcoming, very friendly, kind and attentive to the needs of the residents. They also have a good sense of humour which is so important when coping with and reassuring the residents - and their families. There is a warm atmosphere at Nettlestead.