Nightingale House

10 Strafford Road, Twickenham TW1 3AE
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9.7 21 Reviews
  • Nightingale House, Twickenham
Nightingale House offers residential care to up to 21 older people in Twickenham, London. They specialise in providing care and support to people living with dementia.

Set on a leafy road in a residential area, the home is close to shops, amenities and transport links, with Twickenham station just a few minutes walk away.

The home features 17 single bedrooms with en-suite facilities and 2 shared bedrooms. It also has communal areas for socialising, its own garden and a list for accessibility.

Meals are prepared to be nutritionally balanced and cater to each resident's dietary needs.
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Care Provided by Nightingale House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1398

Fees are based on a needs assessment and will vary from person to person. The stated fees are intended to be a guide price and we encourage you to contact the manager to a more in-depth discussion.

The price(s) shown are provided by the care home. Contact Nightingale House for full pricing details and T&Cs.

Contact Nightingale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Nightingale House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Theresa Rivera (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Nightingale House Reviews (21)

9.7

Nightingale House has a Review Score of 9.7 (9.727) out of 10, based on 18 reviews in the last 2 years.
Over all time Nightingale House has 21 reviews.

Overall Experience
  • 16
  • 5
  • 0
  • 0
  • 0
Date Published
  • 21
  • 4
  • 7
  • 18
  • 3
Reviewer Connection to Nightingale House
  • 8
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from M K (Son of Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is a small and friendly residential care home that I have visited for over 5 years. The staff here are always welcoming, personable, and approachable. The home holds regular entertainment/leisure activities in which the residents can participate if they so choose. I have always found the home clean
and the staff attentive and caring in support of the residents there.
Reply from Pooja Hair, Manager at Nightingale HouseThank you so much for your lovely words, your dad has settled in so well here and he is an absolute joy to have.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Nightingale House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Nightingale House is calculated as follows: ( (176 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 215 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Nightingale House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Maria Theresa

Maria Theresa Rivera

Job Title: Registered Care Home Manager Joined: 2024

Extremely motivated and experienced CQC Registered Manager who has the academic, turn around the home background from Requires Improvement to Good CQC inspection and with a demonstrated history of working in the Residential Care Home Specialist in Dementia & Health Care Industry. Skilled in Management, Palliative Care, Mental Health, Healthcare Management, Safeguardings and Team Leadership. I pride myself on Quality Assurance and compliance against all aspects of CQC and will make sure to work towards a positive return on investment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingale House to verify any information. View our terms and conditions. Nightingale House has an Enhanced Service - more info.