The Oaks Residential Care Home is a charming property that has benefited from renovation, where care teams make the most of spacious interiors to offer clients a friendly service.
Life at the Home
The Oaks is run as a small family concern with the owners closely involved with the day to day running of the home. The objective of the home is to offer each resident individual care and attention which...
The Oaks Residential Care Home is a charming property that has benefited from renovation, where care teams make the most of spacious interiors to offer clients a friendly service.
Life at the Home
The Oaks is run as a small family concern with the owners closely involved with the day to day running of the home. The objective of the home is to offer each resident individual care and attention which preserves their privacy and dignity right up to the end of their days.
A great deal of flexibility is offered to residents to make their own choice in all aspects of their day. Every encouragement will be given to the pursuance of their hobbies, interests and religious worship.
Accommodation
The house provides pleasant bedrooms comprising of all single rooms. All bedrooms contain fitted carpets, central heating and washing facilities; most include en suite facilities. In case of an emergency, a fully integrated nurse call system has been installed in every bedroom and bathroom. There are two spacious and comfortable lounges with colour televisions in each where residents socialise and an attractive dining room, and a quiet area. They also have a patio area overlooking the gardens.
There is a lift, which will accommodate a wheelchair. The garden is beautifully landscaped, containing two large patio areas with wheelchair-friendly access, and beautifully kept raised flowers beds and ample benches for sitting and admiring the view. Well balanced and varied meals made with fresh ingredients are served with a choice of menu and mealtimes. They also cater for residents who require special diets.
Activities
The Oaks looks to provide a varied array of either group or 1-to-1 activities for the residents to encourage communication and to reduce the risk of social isolation within the home. They have also found the activities beneficial to help stimulate the brain function of Dementia clients.
Contact The Oaks Residential Care Home to confirm what's included and get a personalised quote:
Hairdressing & chiropodist visits are excluded. Also dry cleaning, newspapers and hospital escorts are separately charged.
The price(s) shown are provided by the care home. Contact The Oaks Residential Care Home for full pricing details and T&Cs.
The Oaks Residential Care Home has a Review Score of 9.6 (9.619) out of 10, based on 15 reviews in the last 2 years.
Over all time The Oaks Residential Care Home has 54 reviews.
No complaints. The staff very caring and my cousin is well looked after. Very pleased with the home.
No complaints. The staff very caring and my cousin is well looked after. Very pleased with the home.
Thank you for your review, it is much appreciated and it is a pleasure looking after your cousin.
I find the staff very helpful and understanding of my aunt's needs.
I find the staff very helpful and understanding of my aunt's needs.
Thank you for your review. I will pass your kind comment to the staff.
Arrived from Australia to see my mum who has been a resident at The Oaks Residential Care Home since August 2023. Mum, who has dementia, was extremely happy to see me and kept saying how impressed she was with the staff and care provided. Mum looked so well compared to when I left her in September...
The management staff keep in touch with me in Australia and let me know how Mum is each week, for that I am truly grateful. Very happy family.
Thank you so much for your lovely review. It is so nice that we have been able to give you peace of mind as you are so far away. Your mother is a joy to care for and is a much-loved member of our household.
I would highly recommend this care home, they are just brilliant.
I would highly recommend this care home, they are just brilliant.
Thank you for your kind review. I will pass on your comments to my staff.
Nice, comfortable, small, homely, lovely place with good, responsive management. All staff are always ready to help and very professional.
Nice, comfortable, small, homely, lovely place with good, responsive management. All staff are always ready to help and very professional.
Thank you for your review. We tried within the limited time that we had to admit your mum as an emergency respite to make her comfortable in the room that we had available. We are sorry if you feel that the room was unsuitable. I will pass on your compliments to the staff.
Staff are very professional and very friendly. They are very attentive to my sister's needs. When I leave after visiting, I know she is being well looked after.
Staff are very professional and very friendly. They are very attentive to my sister's needs. When I leave after visiting, I know she is being well looked after.
Thank you very much for your kind words. It is a pleasure to care for your sister and I will pass on your comments to my staff.
Hello to all readers and persons who may need to consider this option for a loved one. This place is a fabulous home that is so big it needs to be seen and the staff are so lovely and so dedicated and professional, in every aspect, whether you visit for 10 minutes or a few hours, they offer you...
Bravo The Oaks!
Thank you so much for your kind words. We endeavour to do our best for our residents and families, and we are grateful that you recognize our hard work. Looking after your mum is a pleasure, and she keeps us entertained! We are glad she is thriving here.
Both my parents have lived at The Oaks for several years and during that time they have been well cared for and looked after. The staff are kind and treat my parents with respect. Before my mother went to live at the home she was very anxious and unhappy. Now she is relaxed and happy, thanks to The...
Both my parents have lived at The Oaks for several years and during that time they have been well cared for and looked after. The staff are kind and treat my parents with respect. Before my mother went to live at the home she was very anxious and unhappy. Now she is relaxed and happy, thanks to The Oaks staff. My father is in a very poor state of health, but he is well looked after. I would recommend the home to others.
Thank you for your kind words. We try to provide a homely and welcoming environment for all our residents. We will continue to do our best for the residents and their families. I will pass on your positive feedback to my staff. It is a privilege to look after your parents.
The staff and management at The Oaks are very understanding of my parents' needs and treat them with both kindness and respect. Mum enjoys taking part in all the activities offered. And both my parents love the visits from the therapy dog. The size of The Oaks and the fact that a lot of their staff...
I would recommend The Oaks.
Thank you for your kind words. We try to provide a homely and welcoming environment for all our residents. We will continue to do our best for the residents and their families. I will pass on your positive feedback to my staff. It is a privilege to look after your parents.
Awful place, smelly outdated decor, some of the staff are awful and seen first-hand how rude some are to the residents. It’s a sad place to have a loved one but ideal if you have zero feelings for them! I did not realise how bad this place was until my grandmother went into another home nearby....
Awful place, smelly outdated decor, some of the staff are awful and seen first-hand how rude some are to the residents. It’s a sad place to have a loved one but ideal if you have zero feelings for them! I did not realise how bad this place was until my grandmother went into another home nearby. This is the worst home I have ever seen and I hated my loved one being here! Go and visit other homes, I beg you before you make a poor decision to send someone here.
I'm sorry you feel this way about our home. As we have no record of you visiting in the last 12 months it's hard to know how to respond to your comments. The 3D tour was created in July 2022 and we've made further improvements to the home since then, perhaps the decor is not to your taste but we...
I'm sorry you feel this way about our home. As we have no record of you visiting in the last 12 months it's hard to know how to respond to your comments. The 3D tour was created in July 2022 and we've made further improvements to the home since then, perhaps the decor is not to your taste but we feel we've created a warm and welcoming home for our residents and families. The reality of an elderly care home means that some of our residents are incontinent but with the odour elimination devices throughout the home we hope we've minimised this. Our team work very hard to make sure the home is always clean, we have many positive reviews and have a 'Good' rating from the CQC. As manager, I've always had an open door policy and been open to relative's suggestions. Never in your father's 8 years at The Oaks did you bring these issues up with staff/management. I find it ironic that you label staff rude when we had to bar your family member from The Oaks due to the verbal threats he made against them.
My experience at being here has been wonderful. The carers have been so lovely, caring, kind, professional and always so helpful. The management has been outstanding and kind, the catering has been excellent, and the activities have been fabulous and varied, the cleaning staff are amazing, helpful...
My experience at being here has been wonderful. The carers have been so lovely, caring, kind, professional and always so helpful. The management has been outstanding and kind, the catering has been excellent, and the activities have been fabulous and varied, the cleaning staff are amazing, helpful and lovely, the home is very attractive and kept very clean and it has been a joy staying here.
Thank you for your lovely review. It has been a pleasure to look after you and please keep in touch. All the staff will miss you very much.
I have found the entire staff very helpful and at all times looking to ensure that the residents' welfare is paramount. They also make sure that visitors are very well looked after. The entertainment for all is at a very high standard. I strongly recommend The Oaks to anyone. A very big thanks to...
I have found the entire staff very helpful and at all times looking to ensure that the residents' welfare is paramount. They also make sure that visitors are very well looked after. The entertainment for all is at a very high standard. I strongly recommend The Oaks to anyone. A very big thanks to all the team, they have all been specially selected for quality. May you all continue in your excellent work.
This is an outstanding home with staff...
This is an outstanding home with staff providing individual care to each resident.
Thank you for taking the time to review us. Your father is much missed by us as he was a lovely gentleman and we are grateful for your kind words.
difficult times. I can honestly say that I am so grateful to them...
difficult times. I can honestly say that I am so grateful to them all for looking after my mum.
Thank you for your kind words, looking after your mother is a pleasure.
From the moment we stepped into the home to view it for our relative it felt like home. The staff and environment were welcoming, the residents appeared happy and well cared for. The rooms were clean spacious and calming. The garden area is tranquil and relaxing. We left with the feeling “this is...
From the moment we stepped into the home to view it for our relative it felt like home. The staff and environment were welcoming, the residents appeared happy and well cared for. The rooms were clean spacious and calming. The garden area is tranquil and relaxing. We left with the feeling “this is the right home”. The following week we moved our relative to the Oaks. We couldn’t be happier, the staff listen and adapt to what the resident requires. Our relative has settled, is happy and above all well cared for. Thank you to all the staff at the Oaks, a weight has been lifted off our minds.
Thank you for your comments. We are so happy that you feel this way about our home and we will continue to do our best for all our lovely residents.
The home has kept my mother safe, well and as happy as these challenging times have permitted. The home is managed well, and the staff caring. Residents relations can raise concerns at any time, knowing they will receive a prompt answer, and requests will be acted on where possible.
The home has kept my mother safe, well and as happy as these challenging times have permitted. The home is managed well, and the staff caring. Residents relations can raise concerns at any time, knowing they will receive a prompt answer, and requests will be acted on where possible.
Thank you very much for your positive comments; they are very important to us. I will be sure to pass them on to all the staff involved in your mums care.
My mother, who is s97-years-old, had to be moved from her care home in November 2020 as it closed down. In a very difficult situation because of Covid. The Oaks team isolated Mum in her room for two weeks. She was constantly checked to make sure she was ok. Mum is now very happy and settled, and...
My mother, who is s97-years-old, had to be moved from her care home in November 2020 as it closed down. In a very difficult situation because of Covid. The Oaks team isolated Mum in her room for two weeks. She was constantly checked to make sure she was ok. Mum is now very happy and settled, and The Oaks team have catered for her every need. She is very content, and so are we. The best move we could have made.
Thank you so much for your kind words. We are pleased to have been able to help at such a difficult time.
Staff are always accomodating, friendly, understanding and helpful. Cannot thank the manager and staff for the care and support they have shown our mum during an extremely stressful time for our family, moving Mum into a home. For the home to be Covid free and safety measure that has been put in...
Staff are always accomodating, friendly, understanding and helpful. Cannot thank the manager and staff for the care and support they have shown our mum during an extremely stressful time for our family, moving Mum into a home. For the home to be Covid free and safety measure that has been put in place to keep residents and staff safe, so thank you again for all your hard work in this area.
Thank you so much for your lovely words. I will pass them on to all involved.
This is a small (26 room) home with an outstanding level of management and care. Covid 'lockdown' safety measures were put in place before the Government instructed such action, which in my mind is a clear indication of the level of responsibility afforded to the residents here. The visitation...
This is a small (26 room) home with an outstanding level of management and care. Covid 'lockdown' safety measures were put in place before the Government instructed such action, which in my mind is a clear indication of the level of responsibility afforded to the residents here. The visitation restrictions imposed upon families and friends are strictly enforced but caringly explained to the residents, families and friends and to my knowledge no objections or complaints have been made. A procedure to send messages and video call or chat over the internet, etc. were put in place from the outset. Regular newsletters are sent out keeping families and friends up to date with life in the home and individually, phone calls enquiring about the wellbeing, etc. of a loved one are always happily received and responded to in a welcoming fashion.
Thank you so much for your wonderful feedback. The support from our resident's families throughout this period has been second to none, and we are incredibly grateful.
The manager and all the staff are wonderful; I cannot praise them highly enough. The care, love and attention they give my mum are second to none. I'm absolutely confident in their ability to look after her and meet her needs. They are always welcoming when I visit; it's like going into someone's...
The manager and all the staff are wonderful; I cannot praise them highly enough. The care, love and attention they give my mum are second to none. I'm absolutely confident in their ability to look after her and meet her needs. They are always welcoming when I visit; it's like going into someone's home. I used to visit care homes in a professional capacity, and The Oaks is one of the best I've ever seen.
Thank you for your amazing feedback. We are truly grateful for your kind words.
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