Peregrine House

350 Hermitage Road, Tottenham, London N15 5RE
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9.2 38 Reviews
  • Peregrine House, London
Peregrine House is suited to the needs of older and younger individuals, they have the facilities and staff that are trained to support their residence with mental health and physical disabilities as well as old age and Dementia. The purpose-built interior is spacious and makes the most of carers' abilities while supporting a flexible lifestyle.

The team are welcoming to visiting loved ones, appreciating the benefits that a good social atmosphere can have upon residents' mental health. Care Quality Commission have reported in their latest visit they found the staff caring and responsive, the staff are attentive to their residence needs and the atmosphere is friendly, relaxed and full of laughter.

'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people truly find important about care homes, and what they love about Peregrine, the staff. Care workers are the heart of the business. Peregrine House has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.

A vast selection of staff are able to speak many different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact to find out what languages are on offer.

Residents will also benefit from:

-        On-site shop
-        Modern Bedroom Furniture
-        Single or double sized rooms
-        TV and Telephone points
-        En- Suite Facilities
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1400
  • Self-Funded Residential Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1600 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1600

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Peregrine House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mildred Tobino (Manager)

Local Authority / Social Services

Admission Criteria

  • Residents with physical disablement over 40 years
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Anytime, except meal times. Meal times:
    08:00- 10:30
    12:30-13:30
    17:00-18:00

Parking

  • Minimal free parking space available

Peregrine House Reviews (38)

9.2

Peregrine House has a Review Score of 9.2 (9.233) out of 10, based on 14 reviews in the last 2 years.
Over all time Peregrine House has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Peregrine House
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Total of 38, showing 1-20
Review from Margaret B (Sister of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always found the home excellent in all respects; always helpful, always cheerful and all are treated with respect and dignity; we know all here are in good hands.
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Review from Diane B (Relative of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Peregrine House, where my family member has been for the past 4 years, is a very welcoming care home. He is well looked after, being non-verbal, the staff really care about him. Food and catering is good, as is his personal care. I recommend it.
Reply from Mildred Tobino, Home Manager at Peregrine House

Thank you for sharing your experience of our home and the care we provide. Best wishes

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Review from Emmanel G (Son of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff seem to know their client's as well as their families, which bode's well for a good relationship.
I admire the staff as their chosen is not easy and I personally feel they merit a wage increase especially for the staff at ground level. Overall a strenuous job that does not equal their pay.
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Review from L W (Partner of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall a nice care home; most of the staff are lovely, some should not work in care as they don't care. Problems with my dad not having on his own clothes and them washing and shining them and his toiletries going missing and not taking the residents out in the summer to the park or in the garden.
Reply from Mildred Tobino, Home Manager at Peregrine House

Thank you for taking the time to leave a review. I'm not sure I fully understand your comment about residents not being taken into the garden or the park. As you will see from the images on our Facebook page, our comprehensive programme of activities and events includes trips and outings, and when the weather allows, the garden is accessible to any resident or family member wishing to use it. If you feel that there are issues with laundry, or you remain concerned about access to the outdoors, please speak to me directly to allow me to investigate and address for you if appropriate. With thanks,

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Review from Karen C (Wife of Resident) published on 6 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mt experience coming to Peregrine House is always a good experience. Staff and management are always pleasant, patient, willing to listen, friendly upon approach and dedicated to their task.
Reply from Mildred, Home Manager at Peregrine House

Thank you for your kind words. We're delighted to hear that you always have a positive experience at Peregrine House. I will pass on your lovely feedback to the team. Best wishes!

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Review from Janette J (Friend of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Peregrine House is amazing. I have been visiting my friend for some years now, while she has been a resident here.
The staff are welcoming and kind. The room where my friend lives is always clean and homely. The residents appear happy and are engaging in various activities.
Happy New Year to staff
and residents.
Reply from Mildred Tobino, Home Manager at Peregrine House

What a glowing review, thank you. From myself and all of my team, a happy and healthy new year to you too.

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Review from J G (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are kind, cooperative and helpful. Always helping, even when you don't need it. We get a variety of food and I always get a good portion of it. Activities during Christmas were very good. I enjoyed children singing and dancing.
Reply from Mildred Tobino, Care Home Manager at Peregrine House

We're so pleased to hear you're enjoying your time with us and delighted you enjoyed the Christmas activities! We're sure you'll love the exciting events we have planned for 2025. Regards, Care Home Manager

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Review from Lesley T (Sister of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my sister as often as I can, but usually once a week at least. The care she gets is very good and the staff are very caring.
Reply from Mildred Tobino, Care Home Manager at Peregrine House

Thank you for sharing! We're glad your sister feels well cared for and supported at Peregrine House.

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Review from A S (Daughter of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum has settled in really well and we are really happy with the care she received. The staff are all very caring and friendly.
Reply from Mildred Tobino, Home Manager at Peregrine House

We are so pleased your mum has settled in well and that you are happy with the care she is receiving. Thank you for your kind words. Warm Wishes.

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Review from D R (Friend of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were very polite and professional and the environment of the home was very clean and well maintained to keep patients safe.
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Review from Tracey W (Daughter of Resident) published on 26 August 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father was homed here for a short while. Me and my sister decided that we wished for him to be moved as we found the home to be managed poorly. The environment was not conducive to inclusive activity and engagement. Activities Planner not being carried out, and some parts of the home are neglected.
Dead plants, dirty light fittings - a very depressing home for life. Care Plans are not staff-friendly and not being recorded correctly. Important risk assessments not being carried out when required, poor staff culture. Lack of investment by Gold Care Homes in building and training for management and staff.
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Review from M N (Aunt of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Environment is clean, staff are approachable, professional and kind.
Reply from Mildred Tobino, Care Home Manager at Peregrine House

Thank you for the positive feedback! We appreciate it.

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Review from Sharon B (Daughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been living in Peregrine House for some time now and each time I go and visit her she is well cared for and clean. I visit at different times of the day and I have never seen anything to make me concerned about her care. The staff are very dedicated and caring.
Reply from Mildred Tobino, Home Manager at Peregrine House

Thank you for your feedback! We appreciate your trust in our dedicated team.

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Review from K V (Son-in-law of Resident) published on 4 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very friendly staff, and my wife's mum was sad to be leaving, thanks for looking after her. I am sure she will miss you all. I am sure we would book her in again when the time comes, for now, a big thank you.
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Review from Sam B (Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good welcome approach. Covid-19 compliance.
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Review from J H (Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff supported me to go out after Covid to go to lunch will family. I was so down before this now I am very happy.
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Review from G D (Relative of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He was clean and presentable
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Review from J A (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today was my mum's birthday, a beautiful day from the staff. The staff danced with mum and residents. Thank you for looking after my mum with love and care.
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Review from G J (Granddaughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my grandmother's birthday and the staff made the day very enjoyable.
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Review from J K (Son of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Peregrine House are highly professional, caring, dedicated, hard-working, and open-minded. They have made the difficult months of the pandemic so much easier than seems possible and they deserve the highest recognition for their tireless efforts. Thank you!
Reply from Rachel, Marketing Manager at Peregrine House

Thank you so much for your feedback, we are proud of our wonderful team and it's lovely to see that their hard work is recognised!

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Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for Peregrine House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.233 for Peregrine House is calculated as follows: ( (72 Excellents x 5) + (66 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 159 Ratings = 4.233
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Peregrine House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Mildred

Mildred Tobino

Job Title: Care Home Manager

Mildred, with over Seven years of experience in the care industry, is driven by her passion and pursuit of helping others. Mildred started her journey as a care assistant before advancing through various roles, including senior care and Team Leader at different care homes. She also served as a Deputy Manager at Peregrine House and brings a wealth of valuable skills and experience. Beyond work, Mildred enjoys reading, travelling, and helping others whenever possible. She is known for her friendliness and hardworking nature.

Frequently Asked Questions about Peregrine House

What types of Care is Peregrine House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Peregrine House have?

There are 36 Single Rooms.

What are the Facilities & Services at Peregrine House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Peregrine House to the centre of London?

6.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Peregrine House to verify any information. View our terms and conditions. Peregrine House has an Enhanced Service - more info.