Peregrine House

My experience visit there every day is welcoming at the home .this is home away from home my husband tells me. He is well cared for he is very happy with the support and attention he is being given thank you all .

Overall, it was a very positive and helpful discussion, and I am grateful to Nancy and Feyi for their support and guidance.

Some of the staff are very apathetic. The room was extremely hot, and fans had been removed. I can say that the deputy manager, whose office is on the 1st floor was very helpful and friendly. Cleo, the activity organiser, is a breath of fresh air. Please consider some of her suggestions. Residents sit in front of the television as the day's main activity. Have asked several times for the relatives' minutes, but this has not been sent to me either. I have been in communication with Dido and her assigned social worker from Adult Social Services.

my mum had a great stay staff always helpful and friendly the room was alwys very clean

We are very happy with everything care mum's pleased with the home and we have no concerns. The staff are always smiling and happy, well coming. Peregrine House was the second choice and we are happy mum ended here. I would recommend the home to everyone!

Some of the staff are extremely kind to my Aunt..However when I make enquiries regarding her hair been done and a chiropodist coming in to look after her feet..I hear the same Excuses/Story been told which really irritates me considering my Aunt is a very laid back women and is kind to staff and fellow patients..I'm always following up on her clothes which are shinking due to hot wash or Dryer Use..Finally she has patches of Cradle-cap on her head from lack of hair been washed. When I'm there to see her I try to do what I can to make my visits fun and entertaining which is all I wish for her going forward.

My relative has settled well into Peregrine House - the routines, good food and staff friendliness have helped to ensure his stay is safe and he is kept clean and well supported. Working in a Care Home takes dedication and a real desire to help people and my feeling is that the staff try hard to give the best of themselves. I would like to see a little more 1:1 interaction from staff, in order to try to engage the residents and stimulate them at an intellectual level. I know that this is not easy with some residents, but perhaps activities like cards, colouring pictures or simple puzzles might be helpful if working alongside a resident, however it is possible that these things do go on when I am not visiting myself. I find the regular Relatives Meetings are really good and an opportunity for helpful information-giving and discussion - and the lovely refreshments provided are always appreciated too!

The care and support for my brother at Peregrine House is greatly appreciated. He is very happy with the care he gets and content to be there. When visiting I am warmly greeted and made to feel welcome by friendly staff. I feel the running of the Care Home is well managed, it is warm and clean and I can see the staff are doing an excellent job. As a person of responsibility for my brother I am kept informed by the Care Home with regard to changes in procedures which would impact upon him. I have trust in the management of my brother's well being especially as I live far from Peregrine House and personal visits are not easy.

My father is non-verbal, and needs a lot of care. The staff try their hardest to make sure all of his needs are met in a timely manner.

Excellent kindness care and attention provided over the five years since my cousin has been a resident, she is happy there. Also good support to me in helping to manage her affairs. Not sure how many activities there are, but it takes two to tango.

We have always found the home excellent in all respects; always helpful, always cheerful and all are treated with respect and dignity; we know all here are in good hands.

Peregrine House, where my family member has been for the past 4 years, is a very welcoming care home. He is well looked after, being non-verbal, the staff really care about him. Food and catering is good, as is his personal care. I recommend it.

I admire the staff as their chosen is not easy and I personally feel they merit a wage increase especially for the staff at ground level. Overall a strenuous job that does not equal their pay.

Overall a nice care home; most of the staff are lovely, some should not work in care as they don't care. Problems with my dad not having on his own clothes and them washing and shining them and his toiletries going missing and not taking the residents out in the summer to the park or in the garden.

Mt experience coming to Peregrine House is always a good experience. Staff and management are always pleasant, patient, willing to listen, friendly upon approach and dedicated to their task.

Happy New Year to staff and residents.

Staff are kind, cooperative and helpful. Always helping, even when you don't need it. We get a variety of food and I always get a good portion of it. Activities during Christmas were very good. I enjoyed children singing and dancing.

I visit my sister as often as I can, but usually once a week at least. The care she gets is very good and the staff are very caring.

Our Mum has settled in really well and we are really happy with the care she received. The staff are all very caring and friendly.

The staff were very polite and professional and the environment of the home was very clean and well maintained to keep patients safe.