Roseacres Residential Care Home

80/84 Chandos Avenue, Whetstone, London N20 9DZ

Roseacres Residential Care Home, London, London
Roseacres Residential Care Home, London, London
Roseacres Residential Care Home, London, London

Roseacres Residential Care Home is a care home located in the North London suburb of Barnet and features attractive gardens. Roseacres provides personalised residential care, both long-term and respite, to 35 residents from across North London, including those with dementia. The nearest undeground station is Totteridge and Whetstone on the Northern line, while mainline services are available from Oakleigh Park.

Group: Advinia Healthcare Ltd

Person in charge: Thomas Gmiter (Home Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 35

Shared Rooms: 0

Rooms with ensuite WC: 19

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents

Latest Care Quality Commission* Report on Roseacres Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Roseacres Residential Care Home has a Review Score of 9.2 (9.153)

The Review Score of 9.2 (maximum of 10) for Roseacres Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Roseacres Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.832 for Roseacres Residential Care Home is calculated as follows: ( (135 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 161 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.321 Points relating to the number of positive Reviews for Roseacres Residential Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7 Target = 0.571

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Roseacres Residential Care Home?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Roseacres Residential Care Home

  • Daughter of Resident/Service User
    8
  • Friend of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I am very pleased with the care my Auntie receives.
All the staff are polite and helpful.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My Husband is a very new resident of Roseacres Residential Care Home.
I would like to express my gratitude for the care and attention he has received since his arrival.
The staff have been nothing but courteous and kind to both him and my family.
The standards in the home are excellent.
As a small footnote, I would like to add that in 55 years of marriage, I have just received a Valentine's card for the first time, made by him in one of the activity classes.
It has made all the years of waiting for one worthwhile.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After having had a not very pleasant experience at a previous care home, it was a complete pleasure just to be walking into Roseacres.
In the short time my Father has been there the care he has received as been wonderful.
The staff encourage the residents to participate in activities, something which my Dad had never done, but he now is more than happy to do.
Everything from Food to cleanliness is excellent.
My dad is treated with the dignity he deserves.
My family and I can only praise the management and staff, for running such a beautiful place.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have nothing but praise for the support and care provided by the Roseacres staff during my mum's residence at the home (January 2013 - January 2017). Especially during her last year and her last days at the home (under the management), when she was receiving palliative care, I was struck by the kindness, efficiency and attentiveness of all members of the staff team. Handovers between different staff and shifts were seamless, liaison between the home and the local medical services was smooth, and I was kept informed at all times about everything. Mum was clean and treated with dignity, and I really felt that staff were there for me and my family as much as for my mum. I will never forget what they did and am indebted.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

The home is very well run and the staff are polite and always willing to help.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very homely and comfortable, welcoming home. Staff are very friendly and caring to all residents. Sometimes they are very rushed and can't respond immediately to residents, which can cause upset, but they treat individuals with respect and try to attend to their various needs.
Room has lovely view and en suite toilet - just a shame no sensor pads are there for night-times as mum gets frustrated with sides being up on her bed. Very happy mum is in Roseacres as I wasn't sure she'd take to being in a home, but she has really settled in and loves the staff and what they do. Thank you.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I love coming to Roseacres.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my father came to Roseacres 18 months ago he has had the best care possible. He is treated with dignity and receives the best care and support on a daily basis.
My father is happy and content in Roseacres, the staff are always very welcoming when I visit and nothing is too much trouble. I would recommend Roseacres to anyone looking for a good friendly place for their relative.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy, relaxing atmosphere, staff very friendly, helpful and seem to interact with the residents the whole time.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Excellent

Management: Good

Rooms: Excellent

I find it's very friendly towards the residents. Very helpful staff, nothing too much trouble for them. Food glorious good, all home made!! Yum yum.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very helpful staff. Wonderful summer parties. Lovely entertainment. Very warm and friendly. Beautiful gardens. You all work very hard, with a smile!!

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very helpful. polite always on the move. Always caring hold the residents hands and cuddling them and giving them attention. I'm glad we made the right choice in sending my mother here.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Roseacres since April 2015. I am very happy with the service that is provided by Roseacres for my mother, all of the staff are very kind to the residents and respond to their needs promptly. The food served is home cooked and appetising. There are activities organised daily for the resident to take part in. Roseacres is kept clean and tidy in all areas.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum is a resident and would just like to submit a review to say how extremely happy I am with the care she is given.
The staff put themselves out over and above what is expected of them.

I have been to so many care homes and this by far exceeds my expectations I feel much more relaxed now I know that my Mum is so well cared for.

I get regular updates from the management regarding my Mum.

How likely would you be to recommend Roseacres Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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