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Roseacres Residential Care Home

80/84 Chandos Avenue, Whetstone, London N20 9DZ
Advinia Healthcare Ltd Logo
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Roseacres Residential Care Home logo
at Roseacres we realised we’d found a very special placeBrian K(Son of Resident/Service User)
Roseacres Residential Care Home, London
we made the right choice in sending my mother hereRaymond W(Son of Resident/Service User)
Roseacres Residential Care Home, London
The standards in the home are excellentJacqueline W(Wife of Resident/Service User)
Roseacres Residential Care Home, London

Roseacres Residential Care Home is a care home located in the North London suburb of Barnet and features attractive gardens. Roseacres provides personalised residential care, both long-term and respite, to 35 residents from across North London, including those with dementia. The nearest undeground station is Totteridge and Whetstone on the Northern line, while mainline services are available from Oakleigh Park.

Care Provided by Roseacres Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,265From £1,365

Subject to care needs assessment

Contact Roseacres Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Glynis Larsen (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (35)

Roseacres Residential Care Home Reviews (53)

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9.7

Roseacres Residential Care Home has a Review Score of 9.7 (9.651) out of 10, based on 13 reviews in the last 2 years. Over all time Roseacres Residential Care Home has 53 reviews.

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Review from A W (Daughter of Resident) published on 28 November 2022 Submitted via Postal Card
Overall Experience

My mother was well cared for and always appeared happy and content. The staff were warm, lovely and patient with mum and our family. I wish them all the very best and thank them for their love and kindness.

Reply from David Martins, National Sales Manager at Roseacres Residential Care Home

Thank you for your kind review and we are delighted that your mum was happy and content.

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Review from L G (Granddaughter of Resident) published on 5 October 2022 Submitted via Postal Card
Overall Experience

When my grandma needed to go into a home she was very hesitant and nervous about it but all the staff were so welcoming. Even at the end, they were so incredibly caring and thoughtful. They are all angels!

Reply from Arineh, Marketing Executive at Roseacres Residential Care Home

On behalf of the staff at Advinia, we are very sorry for the loss of your grandma. We are glad to know that she was well taken care of during her time at the home. Thank you for your very kind words.

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Review from J B (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

My mom came to Roseacres in May 2021. Myself and my brother are pleased with the care that our mum receives here. Our mom seems to be happy and relaxed with the staff. The atmosphere here is friendly and caring, and our mum always looks nice when we visit.

Reply from David Martins, National Sales Manager at Roseacres Residential Care Home

Thank you for your kind review; we are pleased that you are happy with the care your mum receives and that mum is happy with the team and atmosphere in the home.

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Review from S O (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

Lovely care home, clean and staff are caring and friendly.

Reply from Emily Hocking, Regional Customer Relations Manager at Roseacres Residential Care Home

Thank you, our whole team work very hard to ensure that our home is welcoming and inviting to all. I will gladly share this with them.

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Review from Dean P (Son of Resident) published on 26 August 2021 Submitted via Postal Card
Overall Experience

Having been through the tough past 18 months with Covid I have had complete peace of mind that my mother was in a safe place and was being looked after extremely well. The care home has gone out of their way to help maintain contact through lockdown with phone calls and video calls facilitated. Mum continues to look well and is happy.

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Review from Ellen H (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card
Overall Experience

Roseacres is a wonderful care home, I feel very lucky that my mum is here and is being cared for by these lovely people.

Reply from Julia Bentley, COO at Roseacres Residential Care Home

Thank you so much for such a positive review. Our colleagues have worked tirelessly throughout the Covid pandemic to ensure our residents continue to receive the best care possible. I will ensure your comments are passed on to our colleagues who will be really appreciative that you have taken the time to complete this review. Once again thank you.

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Review from A L (Niece of Resident) published on 7 April 2021 Submitted via Postal Card
Overall Experience

Staff are kind and caring. Premises are clean, and residents are well treated. I particularly appreciate the fact that letters I wrote to my aunt during Covid-19 were sometimes replied to by a staff member. Pleasant environment, lots of activities. Well done.

Reply from Paul Millar, Sales Manager at Roseacres Residential Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. It is our pleasure to care for your aunt. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will of course pass on your kind words to the Roseacres team.

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Review from Rosa H (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Staff is brilliant with the residents. Place is always clean and so are the residents. I am very happy with Roseacres for taking care of my mum. They have been amazing through the Covid pandemic.

Reply from Paul Millar, Sales Manager at Roseacres Residential Care Home

Many thanks for taking the time to review our home. It is greatly appreciated. It is our pleasure to care for your Mum. I will of course pass on your kind words to the Roseacres team.

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Review from Jill Z (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Committed, caring staff. Friendly atmosphere. Staff are always willing to help. Plenty of activities for residents to do. Clean and tidy rooms.

Reply from Paul Millar, Sales Manager at Roseacres Residential Care Home

Many thanks for taking the time to leave a review for Roseacres. Your feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that all you were pleased with the care and support at our home.

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Review from S C (Cousin of Resident) published on 27 August 2020 Submitted via Postal Card
Overall Experience

My cousin was with you for two weeks respite, and she was very well cared for.

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Review from D P (Son of Resident) published on 2 January 2020 Submitted via Postal Card
Overall Experience

Very attentive staff who do a great job looking after all the residents. I cannot fault anyone. Great Xmas Party!

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Review from K J (Daughter of Resident) published on 6 December 2019 Submitted via Postal Card
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Lovely place very friendly, kind and professional. They cared for my mum wonderfully and I am very grateful that she had a place here.

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Review from Valerie F (Niece of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

Find the staff here very pleasant and friendly. Very hard working and helpful. All the residents appear to be very well looked after. Clean and pleasant environment.

Reply from Howell Lasco, Home Manager at Roseacres Residential Care Home

Many thanks for taking the time to write a review. Much appreciated and I will pass your comments back to my team.

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Review from Harry C (Grandson of Resident) published on 1 May 2019 Submitted via Postal Card
Overall Experience

All staff are extremely kind and welcoming. The home itself is very homely, warm and clean. It is somewhere I can truly say I'm happy my Nan is in a safe and warm place, which shows her nothing but care and respect.

Reply from Home Manager, Home Manager at Roseacres Residential Care Home

Many thanks for taking the time to review our home and so pleased to know you are happy with the care your nan is receiving with us. I will pass your comments back to my team.

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Review from Juliette R (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card
Overall Experience
The carers work extremely hard to care for all of the resident's needs.

Compared to the volume of carers that were here 4 years ago - the facility is extremely short staffed.

Reply from Home Manager, Home Manager at Roseacres Residential Care Home

Many thanks for taking the time to leave a review. Roseacres ensure that the home follows regulation regarding right staffing levels in running the care home safely and ensuring our residents are safe at all times. In addition to that, we had a dependency level review of our residents and we also...  

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Review from R C (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience

The team at Roseacres are amazing, they treat our mother with love and empathy. The staff have truly extended our mothers life. Thank you.

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Review from Brian K (Son of Resident) published on 17 July 2018 Submitted via Website
Overall Experience
I would like to pass on sincere thanks to all the staff at Roseacres who cared for my father in his last few weeks.
My mother cared for my father for as long as she could at home and very reluctantly realised she could not manage and needed help with his care.
As soon as we met the manager and the staff at Roseacres we realised we’d found a very special place. Every member of the staff are caring, respectful and the standards of care are exceptional.
The staff went out of their way to sort out my father's care when he needed additional support with the community palliative care team, ensuring he was pain free and not distressed in his last few days.
The staff made my mother welcome and provided her with support through a very difficult time, keeping her involved in decisions and in my fathers care.

As a family we would all like to thank Roseacres for their exceptional care and would highly recommend this home.

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Review from Liz K (Friend of Resident) published on 19 June 2018 Submitted via Website
Overall Experience
This care home is both clean and attractively decorated. Much care goes into the seasonal displays in the day-room, keeping account of the year's calendar and celebrations. The day-room is bright and airy, looking out on to a large well kept garden.
However, what makes it stand out most are the patient and cheerful carers who work hard to meet all the residents' needs. Their care right up until the end of a person's life is both personal and genuine.

I would be very happy to recommend the home to anyone looking for a caring environment for their elderly relative or friend.

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Review from A G (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card
Overall Experience
From my first phone call with Roseacres Residential Care Home. I was given excellent help and advice. Our visit was at very short notice and we were given an extensive tour, all questions answered thoroughly. Our circumstances were different to most as separating parents after 64 years of marriage, it had to be right. Roseacres have made the visits by my dad and our family so welcoming and friendly. Tea, cake or biscuits always offered no matter what time it is.
The staff are very caring and extremely considerate of my mum's needs.

She has been at Roseacres four months now and has settled in well, this is also due to the amazing people who work there.

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Review from A F (Nephew of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience
I am very pleased with the care my Auntie receives.

All the staff are polite and helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 September 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Roseacres Residential Care Home.

Meet the Team (1)

Glynis Larsen
Glynis LarsenJob Title:Home ManagerJoined: 2019

I have been at Roseacres Residential Care Home since 2019. With over thirteen years of experience in the care industry, I’ve had the privilege of serving our residents and their families in various capacities, starting as a Deputy Manager and now leading as a Home Manager.

My journey in the care sector has been driven by a deep passion for enriching the lives of our elderly residents, creating a haven where they feel cherished and valued. My tenure as Deputy Manager allowed me to gain hands-on experience in understanding the intricate needs of our residents, their families, and our dedicated staff members.

As I transitioned into the role of Home Manager, I’ve remained steadfast in upholding the core values that define Roseacres. We are unwavering in our commitment to creating an environment that radiates warmth and quality person-centred care. I believe that a true sense of home goes beyond physical spaces; it’s about building emotional connections and fostering a sense of belonging. Each of our resident’s journeys is unique, and it’s our responsibility to ensure they’re treated with the utmost dignity, respect, and love – just like family.

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