






Parkview care home, located in the busy shopping area of Bexleyheath in the London area, provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist person-centred dementia care.
Additional to the home is a 20 place day centre...
Care Provided by Parkview
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Parkview for full pricing details and T&Cs.
Contact Parkview to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Margaret Atiror(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2003
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (40)
Parkview Reviews (55)
Parkview has a Review Score of 9.1 (9.109) out of 10, based on 11 reviews in the last 2 years.
Over all time Parkview has 55 reviews.
Thank you
Thank you so much for having spent your precious time to give us such positive feedback, it is an honour to support your relative at Parkview, and thanks for having given us the opportunity to do so. Your feedback is much appreciated and means a lot to us; it will be cascaded within the team. We...
It's great for us to be able to look at the social media page and see what she is doing each day. It helps us feel connected. The staff were fab when sadly they had the fire. You only have to look at the videos of them welcoming back the residents to see what a great place it is. It says more than words ever could.
Thank you for having taken the time to give us such touching feedback. Your mother-in-law is a delight to look after as she always has a ready smile, likes to interact with staff and joins in with activities. The Activities team and the Team at large do a great job of ensuring that your loved one...
I was invited for a show round with my husband which confirmed Parkview was the right place. All staff warmly welcomed us, a meeting with the manager and deputy was very positive.
On the day of arrival for the stay we were shown to the room and provided with a welcome tray of tea/coffee/biscuits. I understand my husband was happy for the week and participated in activities. Thank you.
Thank you so much for such heartwarming feedback. It is great to hear that your first impressions of feeling cared for were born out when your husband spent the week with us. We are also happy to hear that you were able to have peace of mind that he was in the right place and that he enjoyed his...
I have found excellent care for my husband. He has various issues and has been treated with dignity. With all care homes staffing can be a problem but Parkview staff are a high calibre and try hard to make sure all people treated well. If any issues arise, rarely, they are dealt with effectively.
Thank you for your feedback, much appreciated. We are pleased to hear that you find the care we provide for your husband excellent, the team at Parkview endeavour to ensure dignified and person centred care is provided for all the individuals that they support. We will share your review with the team. Thank you.
The staff are very good and the care is excellent. The building is old but looking forward to seeing it after the refurbishment. On the whole, the residents are very happy and as a relative, my views and concerns are always addressed regarding my mother-in-law’s care and well-being.
Thank you for your lovely feedback. We are pleased to hear that you feel well-informed and that you feel your mother-in-law is provided with excellent care. We pride ourselves on our quality of care and well being of our residents. We will share your feedback with the team staff and again thank you for your kindness.
The staff always have time to talk to me and above all they look after Dad really well he needs are always taken care of.
Thank you for your kind words, we will share this lovely feedback with the team. It's an honour to be able to look after your Dad, feel free to pop in for a chat and coffee when you can.
The staff are very caring, attentive and very professional. Mum loves the good quality food which is freshly prepared and suits her tastes. She enjoys having her hair done at the hairdresser, and her daily exercise of walking the corridors, then taking a rest in the lounge finding someone to talk to. The home is very clean and bright and provides a lovely safe place for Mum.
It is wonderful having peace of mind, knowing that she is so well looked after and happy.
Dear C B, thank you so much for such positive feedback both about the service provision at Parkview and most importantly for Mum's homely and person-centred experience at the service. This has been well received by the whole team at Parkview and those on her unit. Thank you for having chosen...
Mother was admitted to Bexleyheath Care Home in 2018. Mum had her own room which was pleasant. As a suggestion, a separate to room to the TV room to keep the enjoyment of the room segregated for those residents to enjoy.
Thank you for having taken out the time to give us feedback about Mum's experience at Parkview, much appreciated. Thank you too for the observation and suggestion made in regards to the communal area arrangements on the unit, all taken into consideration. Thank you.
Parkview is now Dad's home. He is very comfortable, has been welcomed with open, caring arms, and we, as his family, know that all his needs are being attended to. We are so grateful that we chose Parkview. Staff are excellent and go beyond to ensure a high level of care (and love) is provided for all! Thank you.
Thank you for having taken time to give us such a positive and encouraging review here and thank you too for the ongoing appreciation that you as a family continue to express to us when you visit or call, it means a lot to the team and keeps us going. Thank you for the honour and privilege you have...
My husband moved here in 2019 after trying out several other care homes for respite over the two previous years. We chose Parkview mainly because it has a secure courtyard garden and two main exit doors operated by a key code or by reception for security. At the beginning, my husband was very active and needed to be constantly moving around. Over the 3 years, he enjoyed the daily activities, especially the music entertainment. There will always be criticism of anywhere but in the main, the care was great, the staff lovely. My husband died at Parkview in October and again, the love and respect I received was appreciated. Thank you Parkview. I will miss you!
Thank you for taking the time to give us such positive feedback, especially during such a difficult moment for you as a family, we appreciate this greatly. It was a great privilege to support and engage with your husband, especially as he used to thoroughly enjoy live entertainment in the home and...
My sister has recently moved into Parkview home after leaving her previous residential home, where she had lived for more than 25 years. All the staff have been very helpful, kind and accommodating towards her. She has also made a nice friend. As a family, we couldn't be more happier for her that she has moved into a clean and friendly environment. A place she can call a home.
Excellent staff, very caring, lovely with all the residents. Residents are always happy and well cared for with their dignity maintained.
Sad to put Mum into care but her condition made is a necessity. The home has been very accommodating meeting all her needs. Her room is nice, clean and of a good size. she has been kept clean. Her physical being has been improved no end and she seems well. Have no complaints and am grateful that people are prepared to care for their elderly in their later years with compassion.
I have always found the staff very efficient, but more importantly very caring. Well done all of you.
I am not satisfied with the standard of the cooking or the quality of the food my mum is given. The other day she had what I think was macaroni cheese that was so watery and sloppy it was virtually inedible. She had a load of coleslaw on her plate that I could smell before I actually saw it - vile. She hates salad, coleslaw, and sandwiches yet that is what she is given to eat. I have made her preferences clear yet this information has been ignored. I now cook food and buy food she likes and take it in to her so that she has decent food. They are incapable of washing her clothes properly. I try to avoid buying anything white or cream because it always comes out of the wash looking utterly filthy. I've found faecal stains on her underwear and nightdresses. I've been told they wash clothes of all colours together. Why? There are over 60 residents so why not wash whites separately? My mum was always meticulous about her appearance - clean, well-laundered clothes were important to her.
The care home is clean and well kept. The staff are always very friendly and welcoming. Management always has time to talk about Mum. Drinks always offered. Meals are OK but very bland and boring. Residents do spend a lot of time doing "nothing", so get very bored if they have the ability to realise this. Garden is lovely and well kept. Pets add some fun.
On the whole Parkview staff are good, some of them could do with a bit more training with Dementia residents. The entertainment staff are good at interacting with residents but I feel the care staff could interact better. I know they are busy but suggest the management ask for volunteers to spend an hour or so speaking to the residents on a one to one basis so they can talk to someone about the old times they remember as my father often says he is bored or lonely and think by talking to someone else will occupy him. I am quite satisfied my father is being cared for and find the staff and management approachable if there is a problem.
In general, there is little to complain about apart from maybe the cost, but it's in line with similar establishments.
Thank you for taking the time to submit such a detailed review about Parkview; we are pleased you find the home well maintained and clean and that you feel your loved one is settled there.
Dad has been used this care home for just under a year becoming a permanent resident after Christmas. We have been delighted with the standard of care he has received. He is happy and so we are happy.
My mother attended the day centre for a number of years. All the staff gave my mother the support she needed to line with her dementia. She enjoyed the freedom of getting out of her home to be with friends in a safe and secure environment. The staff also went above and beyond to check on my father to make sure that he was coping.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Registered Home Manager
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