Parkview care home, located in the busy shopping area of Bexleyheath in the London area, provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist person-centred dementia care.
Additional to the home is a 20 place day centre...
Parkview care home, located in the busy shopping area of Bexleyheath in the London area, provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist person-centred dementia care.
Additional to the home is a 20 place day centre where social activities and community contact are of paramount importance.
At the heart of Parkview is its Philosophy of Care, The Eden alternative, where social interaction and engagement are encouraged and boredom is eradicated by addressing the three plagues of loneliness, helplessness and boredom within the home.
Contact Parkview to confirm what's included and get a personalised quote:
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Parkview for full pricing details and T&Cs.
Parkview has a Review Score of 9.2 (9.224) out of 10, based on 12 reviews in the last 2 years.
Over all time Parkview has 57 reviews.
I'm a regular visitor to Parkview and it is such a welcoming, happy care home where the staff really care about the residents and go the extra mile to keep them occupied with many varied activities on offer which all are encouraged to join in. The interaction between staff and residents is...
I'm a regular visitor to Parkview and it is such a welcoming, happy care home where the staff really care about the residents and go the extra mile to keep them occupied with many varied activities on offer which all are encouraged to join in. The interaction between staff and residents is wonderful to witness, resulting in a very happy and caring atmosphere where residents can feel they belong, that this is their home.
Thank you so much for taking the time out of your busy schedule to provide such an encouraging review for the team at Parkview, this is highly appreciated. Thank you for such a priceless contribution your regular church services provide to the residents and staff at Parkview towards their spiritual...
Thank you so much for taking the time out of your busy schedule to provide such an encouraging review for the team at Parkview, this is highly appreciated. Thank you for such a priceless contribution your regular church services provide to the residents and staff at Parkview towards their spiritual well-being. You enable them to continue to practice their religious beliefs in the comfort of their own home/workplace, which is essential to their holistic well-being. The services are always interactive and thoroughly enjoyed by all, we can't thank you enough!
It was my aunt's 100th birthday today and the reopening. The staff spoilt her and were so accommodating. It is in my eyes one of the best homes around, the staff all seem caring. We would like especially to thank one member of staff in particular for all she has done.
It was my aunt's 100th birthday today and the reopening. The staff spoilt her and were so accommodating. It is in my eyes one of the best homes around, the staff all seem caring. We would like especially to thank one member of staff in particular for all she has done.
On behalf of team Parkview, thank you so much for such an encouraging and boosting compliment. The whole team were excited about celebrating your aunt's 100th Birthday with her and your selves the family and everyone wanted to ensure that it was thoroughly enjoyed by your aunt and all who attended....
On behalf of team Parkview, thank you so much for such an encouraging and boosting compliment. The whole team were excited about celebrating your aunt's 100th Birthday with her and your selves the family and everyone wanted to ensure that it was thoroughly enjoyed by your aunt and all who attended. Thank you too to the entire family for the ongoing support provided in ensuring that we got it right for her and thank you for gracing the occasion which contributed to the success of the day, it meant a lot to us. Warmest regards.
Caring friendly care staff. Great communication between staff and relatives as to health and welfare. Support staff always have time to welcome and greet visitors. Reassured my relative receives care and support for her needs. Lots of entertainment and different activities if residents wish to join...
Thank you
Thank you so much for having spent your precious time to give us such positive feedback, it is an honour to support your relative at Parkview, and thanks for having given us the opportunity to do so. Your feedback is much appreciated and means a lot to us; it will be cascaded within the team. We...
Thank you so much for having spent your precious time to give us such positive feedback, it is an honour to support your relative at Parkview, and thanks for having given us the opportunity to do so. Your feedback is much appreciated and means a lot to us; it will be cascaded within the team. We take pride in offering a friendly warm welcome to all our visitors and relatives and in our day-to-day delivery of care and support to the residents at Parkview. Thank you.
It's...
It's great for us to be able to look at the social media page and see what she is doing each day. It helps us feel connected. The staff were fab when sadly they had the fire. You only have to look at the videos of them welcoming back the residents to see what a great place it is. It says more than words ever could.
Thank you for having taken the time to give us such touching feedback. Your mother-in-law is a delight to look after as she always has a ready smile, likes to interact with staff and joins in with activities. The Activities team and the Team at large do a great job of ensuring that your loved one...
Thank you for having taken the time to give us such touching feedback. Your mother-in-law is a delight to look after as she always has a ready smile, likes to interact with staff and joins in with activities. The Activities team and the Team at large do a great job of ensuring that your loved one is engaged in activities she loves and chooses to engage in. The team recognise that relatives living abroad or far from Parkview benefit from catching up with what their loved ones are engaged in through our social media page. Your feedback is greatly appreciated and will be shared with the team. Thank you.
On the day of arrival for the stay we were shown to the room and...
On the day of arrival for the stay we were shown to the room and provided with a welcome tray of tea/coffee/biscuits. I understand my husband was happy for the week and participated in activities. Thank you.
Thank you so much for such heartwarming feedback. It is great to hear that your first impressions of feeling cared for were born out when your husband spent the week with us. We are also happy to hear that you were able to have peace of mind that he was in the right place and that he enjoyed his...
Thank you so much for such heartwarming feedback. It is great to hear that your first impressions of feeling cared for were born out when your husband spent the week with us. We are also happy to hear that you were able to have peace of mind that he was in the right place and that he enjoyed his stay with us. I must say he settled in very well very quickly and was clearly feeling at home. Your feedback will be cascaded to the team. Thank you. Please be no stranger!
I have found excellent care for my husband. He has various issues and has been treated with dignity. With all care homes staffing can be a problem but Parkview staff are a high calibre and try hard to make sure all people treated well. If any issues arise, rarely, they are dealt with effectively.
I have found excellent care for my husband. He has various issues and has been treated with dignity. With all care homes staffing can be a problem but Parkview staff are a high calibre and try hard to make sure all people treated well. If any issues arise, rarely, they are dealt with effectively.
Thank you for your feedback, much appreciated. We are pleased to hear that you find the care we provide for your husband excellent, the team at Parkview endeavour to ensure dignified and person centred care is provided for all the individuals that they support. We will share your review with the team. Thank you.
The staff are very good and the care is excellent. The building is old but looking forward to seeing it after the refurbishment. On the whole, the residents are very happy and as a relative, my views and concerns are always addressed regarding my mother-in-law’s care and well-being.
The staff are very good and the care is excellent. The building is old but looking forward to seeing it after the refurbishment. On the whole, the residents are very happy and as a relative, my views and concerns are always addressed regarding my mother-in-law’s care and well-being.
Thank you for your lovely feedback. We are pleased to hear that you feel well-informed and that you feel your mother-in-law is provided with excellent care. We pride ourselves on our quality of care and well being of our residents. We will share your feedback with the team staff and again thank you for your kindness.
The staff always have time to talk to me and above all they look after Dad really well he needs are always taken care of.
The staff always have time to talk to me and above all they look after Dad really well he needs are always taken care of.
Thank you for your kind words, we will share this lovely feedback with the team. It's an honour to be able to look after your Dad, feel free to pop in for a chat and coffee when you can.
Mum arrived at Parkview in December 2016, for a long weekend respite. She felt comfortable from the moment she arrived, and decided to stay. Mum loves the company and activities and organised entertainment, if she wants a quiet moment she can spend time in her very comfortable room with all her own...
It is wonderful having peace of mind, knowing that she is so well looked after and happy.
Dear C B, thank you so much for such positive feedback both about the service provision at Parkview and most importantly for Mum's homely and person-centred experience at the service. This has been well received by the whole team at Parkview and those on her unit. Thank you for having chosen...
Dear C B, thank you so much for such positive feedback both about the service provision at Parkview and most importantly for Mum's homely and person-centred experience at the service. This has been well received by the whole team at Parkview and those on her unit. Thank you for having chosen Parkview and for having given us the opportunity and honour to look after Mum. From our point of view, it has been great teamwork with you and the rest of the family in meeting Mum's needs and ensuring her well-being and the best possible outcomes. Warmest regards.
Mother was admitted to Bexleyheath Care Home in 2018. Mum had her own room which was pleasant. As a suggestion, a separate to room to the TV room to keep the enjoyment of the room segregated for those residents to enjoy.
Mother was admitted to Bexleyheath Care Home in 2018. Mum had her own room which was pleasant. As a suggestion, a separate to room to the TV room to keep the enjoyment of the room segregated for those residents to enjoy.
Thank you for having taken out the time to give us feedback about Mum's experience at Parkview, much appreciated. Thank you too for the observation and suggestion made in regards to the communal area arrangements on the unit, all taken into consideration. Thank you.
Parkview is now Dad's home. He is very comfortable, has been welcomed with open, caring arms, and we, as his family, know that all his needs are being attended to. We are so grateful that we chose Parkview. Staff are excellent and go beyond to ensure a high level of care (and love) is provided for...
Parkview is now Dad's home. He is very comfortable, has been welcomed with open, caring arms, and we, as his family, know that all his needs are being attended to. We are so grateful that we chose Parkview. Staff are excellent and go beyond to ensure a high level of care (and love) is provided for all! Thank you.
Thank you for having taken time to give us such a positive and encouraging review here and thank you too for the ongoing appreciation that you as a family continue to express to us when you visit or call, it means a lot to the team and keeps us going. Thank you for the honour and privilege you have...
Thank you for having taken time to give us such a positive and encouraging review here and thank you too for the ongoing appreciation that you as a family continue to express to us when you visit or call, it means a lot to the team and keeps us going. Thank you for the honour and privilege you have afforded us to support and look after Dad, it is evident in interacting with him daily that he is very happy and at home at Parkview. The team at Parkview also appreciate the prompt responsiveness from you all as a family as this enables us to achieve the best possible outcomes for him. Thank you.
My husband moved here in 2019 after trying out several other care homes for respite over the two previous years. We chose Parkview mainly because it has a secure courtyard garden and two main exit doors operated by a key code or by reception for security. At the beginning, my husband was very...
My husband moved here in 2019 after trying out several other care homes for respite over the two previous years. We chose Parkview mainly because it has a secure courtyard garden and two main exit doors operated by a key code or by reception for security. At the beginning, my husband was very active and needed to be constantly moving around. Over the 3 years, he enjoyed the daily activities, especially the music entertainment. There will always be criticism of anywhere but in the main, the care was great, the staff lovely. My husband died at Parkview in October and again, the love and respect I received was appreciated. Thank you Parkview. I will miss you!
Thank you for taking the time to give us such positive feedback, especially during such a difficult moment for you as a family, we appreciate this greatly. It was a great privilege to support and engage with your husband, especially as he used to thoroughly enjoy live entertainment in the home and...
Thank you for taking the time to give us such positive feedback, especially during such a difficult moment for you as a family, we appreciate this greatly. It was a great privilege to support and engage with your husband, especially as he used to thoroughly enjoy live entertainment in the home and joining in with the entertainers and being part of the team with them. It was great fun together! Your support to us whenever needed is much appreciated. We at Parkview miss you too and please be no stranger. Thank you.
My sister has recently moved into Parkview home after leaving her previous residential home, where she had lived for more than 25 years. All the staff have been very helpful, kind and accommodating towards her. She has also made a nice friend. As a family, we couldn't be more happier for her that...
My sister has recently moved into Parkview home after leaving her previous residential home, where she had lived for more than 25 years. All the staff have been very helpful, kind and accommodating towards her. She has also made a nice friend. As a family, we couldn't be more happier for her that she has moved into a clean and friendly environment. A place she can call a home.
Excellent staff, very caring, lovely with all the residents. Residents are always happy and well cared for with their dignity maintained.
Excellent staff, very caring, lovely with all the residents. Residents are always happy and well cared for with their dignity maintained.
Sad to put Mum into care but her condition made is a necessity. The home has been very accommodating meeting all her needs. Her room is nice, clean and of a good size. she has been kept clean. Her physical being has been improved no end and she seems well. Have no complaints and am grateful that...
Sad to put Mum into care but her condition made is a necessity. The home has been very accommodating meeting all her needs. Her room is nice, clean and of a good size. she has been kept clean. Her physical being has been improved no end and she seems well. Have no complaints and am grateful that people are prepared to care for their elderly in their later years with compassion.
I have always found the staff very efficient, but more importantly very caring. Well done all of you.
I have always found the staff very efficient, but more importantly very caring. Well done all of you.
I am not satisfied with the standard of the cooking or the quality of the food my mum is given. The other day she had what I think was macaroni cheese that was so watery and sloppy it was virtually inedible. She had a load of coleslaw on her plate that I could smell before I actually saw it - vile....
I am not satisfied with the standard of the cooking or the quality of the food my mum is given. The other day she had what I think was macaroni cheese that was so watery and sloppy it was virtually inedible. She had a load of coleslaw on her plate that I could smell before I actually saw it - vile. She hates salad, coleslaw, and sandwiches yet that is what she is given to eat. I have made her preferences clear yet this information has been ignored. I now cook food and buy food she likes and take it in to her so that she has decent food. They are incapable of washing her clothes properly. I try to avoid buying anything white or cream because it always comes out of the wash looking utterly filthy. I've found faecal stains on her underwear and nightdresses. I've been told they wash clothes of all colours together. Why? There are over 60 residents so why not wash whites separately? My mum was always meticulous about her appearance - clean, well-laundered clothes were important to her.
The care home is clean and well kept. The staff are always very friendly and welcoming. Management always has time to talk about Mum. Drinks always offered. Meals are OK but very bland and boring. Residents do spend a lot of time doing "nothing", so get very bored if they have the ability to...
The care home is clean and well kept. The staff are always very friendly and welcoming. Management always has time to talk about Mum. Drinks always offered. Meals are OK but very bland and boring. Residents do spend a lot of time doing "nothing", so get very bored if they have the ability to realise this. Garden is lovely and well kept. Pets add some fun.
On the whole Parkview staff are good, some of them could do with a bit more training with Dementia residents. The entertainment staff are good at interacting with residents but I feel the care staff could interact better. I know they are busy but suggest the management ask for volunteers to spend...
On the whole Parkview staff are good, some of them could do with a bit more training with Dementia residents. The entertainment staff are good at interacting with residents but I feel the care staff could interact better. I know they are busy but suggest the management ask for volunteers to spend an hour or so speaking to the residents on a one to one basis so they can talk to someone about the old times they remember as my father often says he is bored or lonely and think by talking to someone else will occupy him. I am quite satisfied my father is being cared for and find the staff and management approachable if there is a problem.
The overall atmosphere of the home is pleasant and the staff are welcoming. You can visit anytime although meals times are best avoided. Tea is served at various times and guests are offered a cup (and even a biscuit!). The home is always very warm and is well maintained and clean. The rooms are of...
In general, there is little to complain about apart from maybe the cost, but it's in line with similar establishments.
Thank you for taking the time to submit such a detailed review about Parkview; we are pleased you find the home well maintained and clean and that you feel your loved one is settled there.
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