






Ryelands care home delivers residential and residential dementia care for 50 residents, in purpose-built, en suite accommodation. The home is situated within beautifully landscaped grounds in the centre of Wallington, close to the town centre, national rail and local bus routes.
Refurbished in July 2025, it’s a wonderfully welcoming space, designed to help the home provide tailored care in a warm, supportive and safe environment. Short-term respite care is also available.
The...
Care Provided by Ryelands
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ryelands for full pricing details and T&Cs.
Contact Ryelands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Marlene Francis(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Ryelands Reviews (45)
Ryelands has a Review Score of 9.8 (9.815) out of 10, based on 17 reviews in the last 2 years.
Over all time Ryelands has 45 reviews.
My mother has been at Ryelands for two years now and is well cared for. I have nothing but praise for the dedication of the care staff and management who do an excellent job and treat my mother with dignity and respect. The staff are always friendly and make myself welcome and my two sons. They really do an excellent job and we are immensely grateful as a family. Christmas was lovely and all the events put on. Thank you.
It is great to hear your beautiful review of our service and staff at Ryelands. We try to live our values, which is to treat residents and everyone with respect and dignity.
Mum arrived in the middle of Covid which was a difficult time for everyone. After 3 years she is well looked after and content. The care offered is very good and all staff are kind. Her dementia has progressed but staff are able to manage her when she is anxious and when she is agitated and the physical care they offer is excellent. Activities are much improved after Covid and the music therapy sessions are enjoyable for all.
Many thanks for your kind review of our service and practice. It is great to hear the review of our practice and we promise to continue to improve and interact and engage the residents better.
Cleanliness, care and security are quite good. Would like to see more interaction between staff and residents. Boredom is the biggest problem.
Many thanks for your review of our service, I am happy to hear that cleanliness is very good and I promise to continue to improve interaction between staff and residents in the home, as you have pointed out. Following on from this compliment as well as the constructive feedback, we have made...
I felt welcome being shown around the home. I was impressed with what I saw. Ryelands is near to where I live, so it was nice that I could visit regularly. It is nice to see the staff are very caring to all.
Thank you very much for your kind words about Ryelands and the team. It is our hope to continue to make our environment friendly, welcoming and homely with the loving and caring staff team.
Mum has been very well looked after at Ryelands, which has a team of carers who are friendly, helpful and respectful. Mum has been happy here, as well as feeling safe and very comfortable. She will miss the staff and other residents.
Your mum was a delight to support at Ryelands. Many thanks for your review, and we will continue to strive to ensure we make Ryelands a Home away from Home for all our residents.
My father was a resident at Ryelands Care Home for eighteen months. During that time, he was very well cared for by a team of kind, respectful carers. He was looked after well, always smartly dressed and well-fed. He was always content and cheerful.
My sister was well taken of all the time she resided in Ryelands. I visited her often and was always welcomed. She loved being in the garden in the summer especially when animals were brought in before Covid! She always had cats of her own. Thank you for caring for her.
Many thanks for your kind review our service. I can assure you that we would continue to improve our service as best as we can and within available resources. Our duty is to provide the best care possible to all our residents and their loved ones.
Her room is clean and bright and the bathroom area is well-sized and laid out. Call buttons are available and are responded to promptly when activated.
The menu options seem varied and the catering staff listen to and acts on feedback given by the residents.
The entertainment team work hard to keep the residents occupied and involved, but I would like to see better use made of the minibus so that the more able residents could go on organised trips occasionally, if only to escape the confines of the home.
On behalf of the management and staff thank you for your review. This will help in our growth and continuous improvement of our services. In the areas where we have shortfalls, we will endeavour to improve them. Families and friends are part of the team and with your support we will continue to do...
Ryelands has been a really good home for my mother and I would have no hesitation in recommending it to anyone considering residential care for their own elderly relative.
On behalf of the management and staff thank you for your review. This will help in our growth and continuous improvement of our services. In the areas where we have shortfalls, we will endeavour to improve them. Families and friends are part of the team and with your support, we will continue to do...
We would like to thank all the staff for their compassion and kindness towards our dear mum. The tenderness and sensitivity you all showed Mum during her time at Ryelands is something we will never forget. Watching Mum change as she worked through the stages of her illness was really difficult and the staff's knowledge, care and comfort helped us all navigate it.
The staff/carers at Brooklands (wing of Ryelands) have been completely dedicated to the care of my parents during this most difficult time of COVID-19. I can not thank them enough for the diligence and love they show my parents. Communication with the home has been good throughout and they, along with MHA headquarters have ensured they managed their PPE resources well with a commitment to the highest level of care they could give. I have felt reassured that my parents are safe and that staff are invested in their emotional wellbeing, maintaining activities and enrichment throughout. Thank you to the staff and carers.
Many thanks for this fantastic review of our practice and professionalism. It is our aim to continue to ensure due diligence especially with regards to the safety and security of all residents and the holistic wellbeing of every individual resident.
This is a professionally run care home. My mother settled in well and has been well looked after. Before the Coronavirus pandemic, visiting was flexible and I was made to feel welcome. Visits are now possible again by appointment, but it is hoped that restrictions could be lifted soon. I am very grateful that my mother was in such a secure environment during the pandemic.
Many thanks for this review, which emphasises our professionalism and our quest for the safety and security of all at Ryelands. It is our aim to continue to ensure that we provide a professional and friendly service as well as safety and security.
My mother has been resident since 2014, initially in the main Home before transferring to the dementia wing (Brooklands) in 2017. She has been very happy and settled, particularly in Brooklands, and we have always been very impressed and content with the level of care and support she has received. All staff are good and some are exceptional. The Home is always extremely clean, although some areas could now do with a lick of paint. We have always been very well informed about my mother’s progress through excellent day to day dialogue with the care staff and relatives have formed an ad hoc committee to provide feedback to management, which has also been constructive. We have been kept up to date with developments throughout the coronavirus pandemic and residents have been able to make good use of the garden facilities as they have emerged from lockdown. Fees have gone up quite a bit in recent years, but remain very competitive relative to other local high-quality homes.
Many thanks for your review and we would continue to try and improve communication with relatives with a view to partnership working. I will take on board the need for paint uplift as suggested.
The care that is provided to my mother is very well delivered. The staff are extremely considerate of the residents and look to ensure they are all comfortable. At present, with the Covid-19 restrictions, the activities are very limited but these will hopefully pick up shortly. One must also remember that the average age of the residents is the high 80s, with my mother in her mid-90s and therefore activities need to be suitable and engaging. The interior of the home is rather basic in some places and the chairs in the lounge area could do with a refresh. The garden area, while not extensive, is very pleasant and again large enough for the number and mobility of the residents. The personal room occupied by my mother is well appointed and certainly large enough, with a nice view over the gardens.
Many thanks for your review. I identify with the fact that social stimulation is restricted to our staff and activities co-ordinators, and we intend to have a complete refurbishment of Ryelands in the next two years and all the interior will be replaced, but in the interim, we will look at the interior and see what improvements we can make.
Covid has obviously been a concern however we feel that the situation has been managed as well as could be expected and difficult decisions have been taken when necessary.
Many thanks for your brilliant review of Ryelands, we are happy that we validated your decision by choosing Ryelands and we would continue to strive to ensure quality care and sustainability of standards for the benefit of all residents and ensure their overall wellbeing is enhanced.
My mother has been a resident at Ryelands for seven years. I am very pleased with the care that she has received during this time. Her general appearance shows that consideration has been taken when washing and dressing my mother and her clothes are always clean. Her safety is paramount and I can rest in the knowledge that she is well looked after.
Many thanks for your sincere review of Ryelands. We are happy that we are able to meet the needs of your mother and will continue to improve our practice and the care we provide, to ensure excellent reviews in all areas of our service to the residents and to enable maximum satisfaction of our residents and relatives.
The care she has received is exceptional. The staff keep me informed all the time if she needs anything or anything has happened.
We have regular meetings with staff and other family and friend members.
There is an activities coordinator who works out an interesting and stimulating array of events residents can take part in if they want.
The rooms are well decorated. There is a varied menu with several choices. Her clothes are well looked after.
The security is well managed. There is always a cheerful friendly welcome whenever I visit. I have never come across any treatment, language or experience that has caused me any concern about Ryelands, the management or staff in general.
With the Christian ethos, I am so glad I chose Ryelands for the lady I have Power of Attorney for.
It's a lovely care home.
Many thanks for your kind words; we hope to continue to improve our services at Ryelands and continue to tailor it the individual needs with the aim of achieving outstanding service provision.
As soon as I visited Ryelands, I liked it. The open plan design of the lounge/dining room and the conservatory is very attractive, as is the garden. Now a resident, my mother has a marvellous bedroom with a sink unit, worktop and room for a fridge so she can make tea and snacks, as well as being ensuite. There is also a cosy library area with comfy sofas that mum enjoys as she is a great reader and it's quiet and away from the TV. All staff are always very polite and cheerful. I am very happy to recommend Ryelands and actually have already done so. Thank you.
Many thanks for this review. We are working on the activities department so that our residents can be more socially stimulated. We have also recruited a Housekeeper who will monitor the cleaning of the Home and the environment for the overall hygiene of the residents which we know is fundamental.
The food is reasonably good and is improving. Advertised activities do not always happen which can be disappointing for residents who look forward to them.
Thank you for your review. I am delighted that you have found our home very clean and staff kind and caring. Staffing is based on the needs of the residents. We are recruiting another activities co-ordinator so that the activities run smoothly. Please do come and see me if you wish to discuss further.
A warm and caring environment for the elderly and those wanting company rather than living in their own home. It has an excellent dementia care wing with friendly and experienced staff who are always welcoming and helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Ryelands.
Accreditations
There are no accreditations posted yet for Ryelands.
Meet the Team (1)

Marlene joined Ryelands in 2009 and was promoted to Home Manager in May 2026.
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