Sydmar Lodge

I'm really happy that mum just isn't left on her own all day.

The food is also good and there is always a choice.

All round, very good with excellent staff. In general a nice environment for the residents.

Wonderful care from all the staff. Entertainment excellent. My father is treated with dignity and respect.

She enjoys going to the activities. If I think back to how she was only a few months ago, the improvement is remarkable. Thank you Sydmar Lodge.

My Mother is now 93 years of age and has been in Sydmar Lodge for some years and we have been through several managers and owners in the past. My mother is frail and wheelchair-bound, with a very unusual form of dementia. She is a challenge for the staff and indeed for health carers in general due to her unusual condition.

I have found since the new manager took over that the home has improved enormously under her firm but caring guidance. The staff are professional and attentive to all the Residents and the care is absolutely wonderful. My Mother is always immaculate, groomed, and attended to. Her dietary requirements are seen to and her challenging behaviour is well met.

The Home is a warm, caring welcome place to be. The Residents are the priority with all employees and I have no doubt that my Mother's care is the main factor in her continued well-being and I am very grateful for them. I would not wish her to be anywhere else at this stage in her life. Thank you.

R

They are very caring and she has made some friends as well.

At Sydmar Lodge the team are beyond patient, calm and kind. They always treat my Dad with respect and try their hardest to understand everything he is attempting to say. They remain upbeat even when events are incredibly trying which of course they often are. Above all they try to make those at the home feel secure and most important of all, happy. Happiness in these situations should be a given but it is all too often very rare. The home is well run, the care carefully managed and unusually they also have a coordinator who as a brilliant pianist really brightens up the day. I can only highly recommend it.

I am very happy with the care and support that my mother receives. I always find her happy and more importantly clean and respectable. Mum loves going out and the Activities Coordinator has been very helpful and looks after my mother on frequent afternoon trips. The staff at the home work hard and often under difficult conditions - but this never stops them smiling or passing the time of day and visitors and residents.

Very friendly staff and carers. They all clearly do everything they can to help and understand the needs and wishes of the residents and treat them with respect. The lounges and the dining room are very spacious and the carers intermingle with the residents whenever possible. All pretty impressive with clearly strong management in-place.

We as a family find them wonderful. They are very caring and unbelievably kind. Now that my mother-in-law has become increasingly debilitated they are giving her superlative care. They are all very warm hearted and she responds to this. The management is amazing always working out what will make her feel better together with the carers. Today they got to walk which is incredible. Since her stroke in August, she has been confined to her bed and it was unlikely she would walk again. Due to their determination, encouragement and love at Sydmar Lodge they got her walking today. We are overwhelmed.

Sydmar Lodge's staff were absolutely fantastic with my Mother who had to go there for 5 week's respite whilst her kitchen was being fixed after she had a flood. I had very little time to sort out respite care for her and phoned Sydmar Lodge since it was fairly local to where my Mother lives. From the moment I spoke to the Manager, I knew my Mum would be in safe hands. My Mother was unsure about going into a care home but as she is a frail 81-year-old she needed to be looked after. My Mother and I went to view Sydmar Lodge to see the room she was going to be assigned to and we were taken around by the lovely Deputy Manager who answered all our questions and made my Mum feel at home. My Mum felt content although a little nervous and a few days later she moved in for respite care. She absolutely loved it, every member of the staff were excellent and the food was of high quality. She also loved the entertainment and joined in. She didn't want to come home!

I have found my time here as being almost on holiday. Staff are wonderful, everything is done to help me. I sold my 50-year-old house to live here and do not regret it. Food is good, most of the time, but sometimes is a bit too much. They do their best to keep us entertained, particularly the male staff. One in particular, is marvellous. Would recommend it. First class. Entertainer a bit expensive but no choice.

I am extremely satisfied with the care provided for my mother-in-law and I feel assured she is safe and well attended. The manager and her deputy lead a team of dedicated carers in a friendly, helpful and responsible manner.