What types of Care is Sydmar Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sydmar Lodge have?

There are 53 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sydmar Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sydmar Lodge to the centre of Edgware?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Sydmar Lodge care home, 201 Hale Lane, Edgware, London HA8 9QH

Review from Amanda J (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been extremely happy in Sydmar Lodge. She was always smiling and happy to join in with all the activities. I honestly don't think that I could have chosen better for her.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your kind comments, which will be shared with the whole staffing team. Wishing you well.

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Review from M S (Son of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother entered the care home in the last 12 months of her life. The staff were really caring towards her and as her life ended they could not be more caring and did not leave her side even staying to be with her when they should have gone home.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your kind words. Your mother was a pleasure to know and care for.

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Review from L P (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

My dearest mum was a resident at Sydmar Lodge for 30 months before her recent passing. During her time there, she experienced much care, empathy & understanding from staff who worked well together under the leadership of the first-rate manager. Mum's emotional, physical & mental health difficulties

were considered at all times with staff going out of their way to ensure that her needs were met. She often commented on how tasty the food was & that there was always plenty to eat. The activities were varied & stimulating, with much music played & Jewish traditions enjoyed. She loved joining day trips when she could. Although medical staff are not present on site, staff were able to call them whenever needed; it was helpful that the GP who visited weekly knew her well. I feel that the staff cared for us as a family too. Mum told me not long ago that she was happy there & how lovely everyone is. Our experience is that it is a home away from home if such a level of care is required.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your kind words, your mum will be remembered fondly. She was a pleasure to care for.

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Review from P S (Granddaughter of Resident) published on 28 March 2025 Submitted via Website • Report

Overall Experience

My lovely grandmother was a resident at Sydmar Lodge for the last year of her life. It was a wonderful experience for her and our family. The level of care she received was exceptional. The carers were attentive, friendly and kind helping her to feel welcome and very well supported. They went above

and beyond for her and we will not forgot their love, support and compassion in her final weeks.
The entertainment was also exceptional. She was well cared for physically, emotionally and mentally. On a regular basis, music fills the rooms, stimulating quizzes are provided and residents have the opportunity to partake in hands on food preparation and crafting. There is also weekly bingo. Additionally, the home is clean, organized and professionally run.
I highly recommend Sydmar Lodge to residents and family members looking for a loving and professional care home that goes above and beyond, treating residents with dignity and aiming to ensure that they enjoy a high quality of life.

Reply from Julie Davey, Manager at Sydmar Lodge

We really appreciate you taking the time to leave your review. It was a pleasure and a privilege caring for your grandmother, she truly was a remarkable lady, who will be remembered fondly. I will be sure to share this review with the team here.

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Review from E H (Daughter of Resident) published on 31 December 2024 Submitted via Postal Card • Report

Overall Experience

The managers are excellent, they go above and beyond their responsibilities to ensure the well-being of my mother. All the staff at Sydmar Lodge including the managers, team leaders, carers, housekeeping, kitchen staff and head of well-being all work very hard to create a warm and family environment.

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Review from Susan S (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report

Overall Experience

My mother spent 2 weeks in respite care while my husband and I went on holiday. She is partially sighted. The staff looked after her very well. She enjoyed the food and the daily entertainment.
The staff always made her very welcome and made every effort to integrate her into the community.

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Review from Richard S (Husband of Resident) published on 25 September 2024 Submitted via Postal Card • Report

Overall Experience

Friendly staff, always available and patient. The room and WC are always very clean. Extremely contented with everything. Well done!

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Review from Esin M (Daughter of Resident) published on 20 September 2024 Submitted via Website • Report

Overall Experience

My mother has now been at Sydmar Lodge for 19 months and the quality of her everyday life has exceeded our expectations. The management team are very approachable and have been so constructive and helpful with guiding us to help mum be in a much better position (than she was at home) throughout her

time at Sydmar. The staff are hard working, friendly and dedicated. They treat residents with kindness and respect and we are always greeted with a smile and support when we visit. The Head of Wellbeing is brilliant, providing a super activities program every week and there have been lovely trips to the seaside and outings out for afternoon tea, to name a couple. There is music and joy in the home which really make a positive difference. Mum is now eating great meals and is clean and tidy everyday. As a family we couldn't ask for more and we are very grateful to every member of the Sydmar team for giving mum the best care possible. Thank you.

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Review from A C (Son of Resident) published on 19 September 2024 Submitted via Postal Card • Report

Overall Experience

My mother has been at Sydmar Lodge for almost 6 years, during this time she has been cared for by the most dedicated team of carers. I could not ask for any better care at Sydmar Lodge. They have many activities that all the residents take part in plus lots of entertainment.

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Review from M K (Daughter-in-law of Resident) published on 17 September 2024 Submitted via Website • Report

Overall Experience

The entertainment is absolutely fantastic here. There are regular visitors who come and play instruments, sing, or perform alongside the in house entertainment, which is amazing. It's a wonderful atmosphere and very well organised.

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Review from Caroline F (Daughter of Resident) published on 19 July 2024 Submitted via Website • Report

Overall Experience

My dad has been a resident since January 2021, my mum became a resident April 2023. Dad has Alzheimer's and has been well cared for over the past three years. He has been nursed through COVID, pneumonia, a stroke... and he's still smiling. Mum's needs are different to Dad's and she has capacity, she

has settled in well and has built confidence over the past year towards staff and care home life. This is not the life she wants, but she also realises she cannot look after herself anymore. Sydmar Lodge is a really warm, caring, homely environment. The majority of the staff are great and work really hard in a very challenging environment. The manager and deputy are great, their door is always open... allowing you to discuss any concerns or even suggestions with them, which is reassuring. I never envisaged both my parents living in a care home, however I am really pleased that they are receiving the care they deserve and my mind is very much at rest knowing they are looked after 24 hours each day.
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Review from Emily B (Daughter of Resident) published on 11 July 2024 Submitted via Website • Report

Overall Experience

Very impressed with the professional care and service at Sydmar Lodge from the senior managers, nurses, carers, kitchen staff, cleaners, administrators and activity coordinator. There is a wonderful and warm atmosphere at Sydmar Lodge.
During musical afternoons, the staff put their heart and soul into

all the dancing and singing to include all the residents and bring out the best in all of them.
It's always a pleasure to see that local schools visit and the community play an important role.
The range of activities are amazing. Ranging from bingo to baking afternoons. There is something to cater for everyone's needs.
There is excellent communication and I have great confidence in leaving my mum in Sydmar Lodge. Always a joy seeing all the activities on Facebook and receiving an email on all upcoming activities.
My mum is treated with dignity and staff are reassuring and supportive.

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Review from D T (Son of Resident) published on 10 July 2024 Submitted via Website • Report

Overall Experience

My mother has been at Sydmar Lodge since February 2023, and the quality of care she has received since then has been consistently excellent. The team at Sydmar are extraordinary - conscientious, personable, good-humoured and kind. I have noticed how staff work hard to build a rapport with residents.

The Managers also deserve credit for ensuring that everything runs smoothly - they clearly take the welfare and wellbeing of their residents very seriously. They have always been very helpful when I have contacted them. Also worthy of praise is the Head of Wellbeing, who puts on a nicely varied programme of activities including musical entertainment, crafts, keep fit, quizzes, bingo and baking. He also organises outings, including cream tea at a hotel in Elstree and fish 'n' chips at Southend on Sea.

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Review from Carmel H (Wife of Resident) published on 27 April 2023 Submitted via Website • Report

Overall Experience

I am very happy with how my husband is being looked after and couldn't be anywhere nicer. Staff seem happy in their duties and are excellent with their care. The Registered Manager does an outstanding job.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your kind words, Carmel, which will be shared with the care team.

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Review from D T (Son of Resident) published on 27 April 2023 Submitted via Website • Report

Overall Experience

Moving my mother to Sydmar Lodge now feels like a tremendous stroke of good luck after my initial trepidation. The regular activities have helped my mother to come out of her shell. She thoroughly enjoys flower-arranging sessions and musical entertainment. She taps her feet and smiles when she hears

the music.
This is a remarkable change from my mother's last few years living at home, where she had stopped leaving the house, and had become sullen, lonely and isolated. There is a family atmosphere at Sydmar, a culture generated by the cheerful and kind staff, led by first-rate management.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you so much for your lovely words, which will be shared with the staff. It is so good to know we have made a difference, improving her well-being.

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Review from E H (Son of Resident) published on 27 April 2023 Submitted via Website • Report

Overall Experience

One of our main concerns when our mother moved into Sydmar is she would refuse to eat the food served. She has always been very particular about what she eats.
But after an initial reluctance, our mother now heartily enjoys the meals. The food and the service provided by Sydmar are exceptional. We

have been impressed by how the team gently and kindly persuades Mum to eat, which is better than we could ever manage at home. The meals are nutritious and very tasty, and Mum now has a good balanced diet.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your lovely comments, which will be shared with staff to increase morale.

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Review from J S (Granddaughter of Resident) published on 17 April 2023 Submitted via Website • Report

Overall Experience

Generally, the home is nice, although a bit dated. It is clean overall. The food is ok - could be better, could be worse. The activities have unfortunately been lacking since the amazing activities coordinator left. They used to be really engaging and unique. Also, the Jewish aspect could improve, especially

as it's supposed to be a Jewish care home. A Rabbi visits weekly but not for very long. Perhaps they could look at volunteers or have a permanent Jewish staff member to facilitate Jewish activities and festivals.
The management can be a bit defensive and should take comments in a constructive manner that they are given. They should act a bit more professionally.
Overall it could be better, but certainly not bad. There are far worse homes.

Reply from Julie Davey, Manager at Sydmar Lodge

Naturally, this is a rather disappointing review and we take all constructive comments on board.
We have made several improvements to the environment, including full redecoration to all corridors with a stylish wall paper, and replacing the handrails for a more modern wooden finish. All bedrooms are redecorated when vacated, ready for the next admission. Currently all ensuite bathrooms are being refurbished, new tiles, and flooring.
The comments regarding the Activity Coordinator would serve better directed to his new employment, rather than towards the new team at Sydmar, which feels rather unfair, and somewhat unkind.
Sydmar is a Jewish care home, and we are supported by Rabbi Schochet, who advises and overseas all festivals, and visits during Shabbat for candle lighting and prayers.
It has been some time since your grandmother was in the home, therefore not all your comments are factually accurate, however we appreciate all feedback and wish you well.

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Review from R L (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report

Overall Experience

Excellent care. Management is very helpful and wonderful, caring staff. However, religious aspects are somewhat lacking since the previous activity director resigned. A pity that there is no Jewish staff or volunteers (other than the Rabbi) to oversee Jewish activities.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your comments. The Rabbi oversees all the religious aspects of the home and ensures all religious occasions are covered by either himself or his son. That, compared to lockdown, when there were no in-house services other than the ones supported by the previous activities coordinator, means there are more religious activities now than ever before.
We have also links with the Shul next door, which many residents have enjoyed attending.
We currently have three Jewish Volunteers connected to the home.
I hope this offers some reassurance to your concerns.

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Review from Anne S (Daughter of Resident) published on 17 March 2023 Submitted via Website • Report

Overall Experience

My mother has been in Sydmar for two years. For the first 18 months, she enjoyed all the benefits of the home with activities, dining and care and was very happy. After a serious chest infection, she deteriorated and is now bedridden. Sydmar staff looks after her wonderfully; she is kept spotlessly

clean. They have the patience to spoon-feed her every meal with soft food, and all try and interact with her. I visit daily and have built up a huge respect for them all. Thank you, Sydmar, from all our family.

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Review from Laura G (Daughter of Resident) published on 14 March 2023 Submitted via Website • Report

Overall Experience

My mother has been in Sydmar Lodge for a year now. She has severe dementia, and it's a relief to know that she is being looked after by such wonderful, caring staff. She is in good physical health, and it's so nice for her to be able to walk around the whole building, talking and interacting with everyone,

not being restricted by locked doors or kept separate from non-dementia residents.
There are plenty of activities for her to join in with if she chooses, and she enjoys having her hair done regularly.
The manager and staff seem to be relaxed and smiling, and the recently-refurbished building feels cosy and homely and, most importantly, is bright and clean.