Sydmar Lodge, Edgware, London
Sydmar Lodge, Edgware, London
Sydmar Lodge, Edgware, London

Sydmar Lodge offers a skilled environment for residential and respite care, with personalised provision aimed towards the preferences of the Jewish community.

The home has good wheelchair access and en-suite facilities, organised to make residents' lifestyles as comfortable as possible, with cares always on hand to make sure any problems or emergencies are speedily and efficiently handled.

The health and nutritional requirements of residents are taken very seriously, with active lifestyles encouraged and a wide choice of kosher diet and a number of social events to enjoy.

Owner: Sydmar Lodge Ltd

Person in charge: Julia Davey (Service Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 57 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Primarily Jewish Residents. Ages 65+.

Single Rooms: 57

Shared Rooms: 0

Rooms with ensuite WC: 57

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

To arrange a visit and discuss current weekly fees, please call the Service Manager

Latest Care Quality Commission* Report on Sydmar Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Sydmar Lodge has a Review Score of 9.4 (9.429)

The Review Score of 9.4 (maximum of 10) for Sydmar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Sydmar Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.552 for Sydmar Lodge is calculated as follows: ( (121 Excellents x 5) + (58 Goods x 4) + (12 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 192 Ratings = 4.552

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.877 Points relating to the number of positive Reviews for Sydmar Lodge is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 10 Reviews ÷ 11.4 Target = 0.877

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sydmar Lodge?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sydmar Lodge

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    2
  • Resident / Service User
    1

All round, very good with excellent staff. In general a nice environment for the residents.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Wonderful care from all the staff. Entertainment excellent. My father is treated with dignity and respect.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother moved to Sydmar Lodge around 10 months ago. When she came she was very miserable, she had lost her husband and she was moving from out of town to London to be near her family. She is 90 and was disoriented at first.
Soon after arriving, we watched her go from strength to strength. She feels safe with the carers and is always well looked after. She is always dressed well, clean and well presented. She is well fed and kept hydrated.
She enjoys going to the activities. If I think back to how she was only a few months ago, the improvement is remarkable. Thank you Sydmar Lodge.

How likely would you be to recommend Sydmar Lodge? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mother is now 93 years of age and has been in Sydmar Lodge for some years and we have been through several managers and owners in the past. My mother is frail and wheelchair-bound, with a very unusual form of dementia. She is a challenge for the staff and indeed for health carers in general due to her unusual condition.

I have found since the new manager took over that the home has improved enormously under her firm but caring guidance. The staff are professional and attentive to all the Residents and the care is absolutely wonderful. My Mother is always immaculate, groomed, and attended to. Her dietary requirements are seen to and her challenging behaviour is well met.

The Home is a warm, caring welcome place to be. The Residents are the priority with all employees and I have no doubt that my Mother's care is the main factor in her continued well-being and I am very grateful for them. I would not wish her to be anywhere else at this stage in her life. Thank you.

R

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Very caring and attentive staff.

Clean and spacious environment.

Regular entertainment.

Good food.

I can’t speak highly enough about the place. My 100-year-old mother has gone from strength to strength since going into their care back in March 2016.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother is always looked after with the greatest care and patience and it takes the pressure off me and my family knowing that mum is safe at all times.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Very Poor

Rooms: Good

Value for Money: Good

The home has a nice caring atmosphere about it making it feel like an extended family.
Residents are treated with kindness and dignity, are provided with good facilities, a full and varied entertainment programme and healthy meal options.
Management and staff alike are approachable and deal with issues when notified.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been in the home since my father passed in May 2015 and she has been treated respectfully and professionally in all aspects.
The staff go the extra mile and are all professional and caring whether nursing or administration staff. The member of staff in charge of activities always goes the extra mile and is a huge asset to the home.
Well done!!
I have recommended this home to a relative as I find it is run in an extremely efficient manner.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been here for just over a year and has had wonderful care and has made this journey a little less stressful for the family.
They are very caring and she has made some friends as well.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Dad worked until almost 90 but sadly has a form of dementia which limits many aspects of his life. With limited speech he still has a reasonable memory and is very aware of his surroundings and people caring for him.
Our family have been on a long journey looking for good quality care. We have learned that beautiful decor doesn't necessarily equate to high standards.
At Sydmar Lodge the team are beyond patient, calm and kind. They always treat my Dad with respect and try their hardest to understand everything he is attempting to say. They remain upbeat even when events are incredibly trying which of course they often are. Above all they try to make those at the home feel secure and most important of all, happy. Happiness in these situations should be a given but it is all too often very rare. The home is well run, the care carefully managed and unusually they also have a coordinator who as a brilliant pianist really brightens up the day. I can only highly recommend it.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

I am very happy with the care and support that my mother receives. I always find her happy and more importantly clean and respectable. Mum loves going out and the Activities Coordinator has been very helpful and looks after my mother on frequent afternoon trips. The staff at the home work hard and often under difficult conditions - but this never stops them smiling or passing the time of day and visitors and residents.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Very friendly staff and carers. They all clearly do everything they can to help and understand the needs and wishes of the residents and treat them with respect. The lounges and the dining room are very spacious and the carers intermingle with the residents whenever possible. All pretty impressive with clearly strong management in-place.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We as a family find them wonderful. They are very caring and unbelievably kind. Now that my mother-in-law has become increasingly debilitated they are giving her superlative care. They are all very warm hearted and she responds to this. The management is amazing always working out what will make her feel better together with the carers. Today they got to walk which is incredible. Since her stroke in August, she has been confined to her bed and it was unlikely she would walk again. Due to their determination, encouragement and love at Sydmar Lodge they got her walking today. We are overwhelmed.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found my time here as being almost on holiday. Staff are wonderful, everything is done to help me. I sold my 50-year-old house to live here and do not regret it. Food is good, most of the time, but sometimes is a bit too much. They do their best to keep us entertained, particularly the male staff. One in particular, is marvellous. Would recommend it. First class. Entertainer a bit expensive but no choice.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Sydmar Lodge's staff were absolutely fantastic with my Mother who had to go there for 5 week's respite whilst her kitchen was being fixed after she had a flood. I had very little time to sort out respite care for her and phoned Sydmar Lodge since it was fairly local to where my Mother lives. From the moment I spoke to the Manager, I knew my Mum would be in safe hands. My Mother was unsure about going into a care home but as she is a frail 81-year-old she needed to be looked after. My Mother and I went to view Sydmar Lodge to see the room she was going to be assigned to and we were taken around by the lovely Deputy Manager who answered all our questions and made my Mum feel at home. My Mum felt content although a little nervous and a few days later she moved in for respite care. She absolutely loved it, every member of the staff were excellent and the food was of high quality. She also loved the entertainment and joined in. She didn't want to come home!

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am extremely satisfied with the care provided for my mother-in-law and I feel assured she is safe and well attended. The manager and her deputy lead a team of dedicated carers in a friendly, helpful and responsible manner.

How likely would you be to recommend Sydmar Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

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