Sydmar Lodge

201 Hale Lane, Edgware HA8 9QH
Review Us
9.8 83 Reviews
  • Sydmar Lodge, Edgware
Sydmar Lodge offers a skilled environment for residential and respite care, with personalised provision aimed towards the preferences of the Jewish community.

The home has good wheelchair access and en-suite facilities, organised to make residents' lifestyles as comfortable as possible, with cares always on hand to make sure any problems or emergencies are speedily and efficiently handled.

The health and nutritional requirements of residents are taken very seriously, with active lifestyles encouraged and a wide choice of kosher diet and a number of social events to enjoy.
Show Sydmar Lodge on the Map

Care Provided by Sydmar Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1700
  • Self-Funded Residential Dementia Care: £1300 – £1700
  • RESPITE Self-Funded Residential Care: £1300 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1700

There are a small number of bedrooms at a lower price, please contact our manager Julie Davey.

These prices are only a guideline, please contact Sydmar Lodge to find out the exact price for your requirements.

Contact Sydmar Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sydmar Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Sydmar Lodge Ltd

Person in Charge

  • Julia Davey (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • Primarily Jewish Residents

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (47)

Visiting

  • No restrictions on visiting

Parking

  • Parking available at the front and side of the home

Sydmar Lodge Reviews (83)

9.8

Sydmar Lodge has a Review Score of 9.8 (9.760) out of 10, based on 13 reviews in the last 2 years.
Over all time Sydmar Lodge has 83 reviews.

Overall Experience
  • 68
  • 14
  • 1
  • 0
  • 0
Date Published
  • 83
  • 4
  • 6
  • 13
  • 70
Reviewer Connection to Sydmar Lodge
  • 42
  • 22
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 21-40
Review from Norman V (Husband of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is well cared for by very caring staff who look after her complex needs in a very professional manner. She is attended to daily by a nurse who changes her dressings.
As she is bedbound, she doesn't take part in the activities but I see how much the other residents enjoy them.
Would recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill I (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has always been treated with respect. The carers are lovely and always willing to go the extra mile. The activities are very well thought out to include all residents. Very easy to communicate with the manager. Spotlessly clean and a happy vibe throughout.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N S (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Sydmar Lodge for over five years. The manager is an amazing person, she is always available to talk to and help with any problems that should occur. The staff are wonderful, always caring and seem to genuinely care about each individual. I always go home knowing that she is being
well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine H (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mother was a resident at Sydmar Lodge from January 2020 until she passed away in February this year. I cannot put into words how kind and caring the carers and management were to my mum during her stay and especially in her final days. I shall miss being part of the Sydmar Lodge family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah M (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here two and a half years and is very settled and happy. Likes the fact that the care home is not too big and feels part of a large family. The staff are very friendly, treat her very well and encourage her to join in activities. She likes to go on outings and the staff encourage this
where possible.
If there are any issues that require sorting she raises this directly with the staff who always try their best to help and resolve the problem. She is independent (apart from mobility issues) and able to make her own decisions and wishes known.


As a daughter, I am happy in the knowledge that mum is well cared for and in a safe environment. The staff/management are very approachable and will listen to any concerns we have and this is much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Sydmar Lodge from April 2021 - very sadly, she passed away last week. She had excellent care from all the staff, which was very important as she had dementia and was blind. The carers were so lovely towards her, and she knew who they were. The entertainment was very good as there is
a lot of music, and my mum loved music. They always had a bowl of crisps every day as they knew she loved crisps. I could see my mum was very well looked after.
They used to polish her nails as she had lovely nails, and she was always clean and tidy. I am so pleased I picked Sydmar Lodge - they are very caring.
Reply from Julie Davey, Registered Manager at Sydmar Lodge
Thank you for such kind words, Sharon; your mother is remembered fondly and missed by all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqui G (Daughter of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Sydmar Lodge for over 4-years. They have always treated her with kindness and care. They have done an excellent job of keeping the residents safe during the lockdown while doing as much as they can to let families see the residents safely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard A (Son of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Sydmar Lodge in July 2021. She had been living independently but had begun to struggle with self-care. Moving to a home was a massive deal; she moved down to London from Newcastle, gave up her independent living, left familiar surroundings for a totally new environment, and left
familiar faces for a home and town largely inhabited by strangers.
It took her a while to settle and accept her new life, but she was won over ultimately by the kindness and care of Sydmar Lodge's staff and management, the daily activity programme and, very importantly, the terrific food.
I am incredibly grateful to all at Sydmar for taking such great care of my mother and for creating an environment in which she is safe and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane F (Daughter of Resident) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was extremely reluctant to try any care home. Sydmar offered him the time, patience and respect he needed to settle in. We haven’t looked back. He is really enjoying his time there, and we are thrilled with the attention and care the home offers. What a wonderful find. Can’t fault it. Beautifully
managed home. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Russell G (Nephew of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was forced to move to a new home after her prior home closed as a result of the pandemic. Our family is very fortunate that we were advised to consider Sydmar Lodge (among other carer homes), as it has met all of our hopes and expectations. The service manager has done an exceptional job making
the transition a smooth one and helping ease our concerns. Our family’s concerns and challenges have been somewhat unique, as we are located in America, and therefore, have had to navigate much of this process from afar. Thankfully, the activities director and service manager have done a great deal to help us bridge the gap, such as arranging Zoom meetings on a regular basis. The staff at Sydmar has taken a sincere, personal interest in assuring our aunt is well cared for and that we are kept current on relevant developments and facilitating visits.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adrian D (Son of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for close on to 4-years now. From day one, everyone involved has been consistently caring and kind. Most staff have been at the home for some time as well, so there is an air of familiarity between staff and residents.
The home arranges entertainment on a regular basis whether
games, physical activities or music and everyone is encouraged to join in to the best of their ability. There is a regular cleaning routine, and the home is spotless. I don't think I could ask for better care for Mum - thank you all at Sydmar Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Yvonne J (Daughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Sydmar Lodge and loves it there. She had been very independent before but was struggling to cope on her own and was very bored in her flat. We were a bit apprehensive about her moving into a home, but she settled in very quickly and now feels very much at home. She
says that all the staff are wonderful, and she particularly enjoys the meals. She thinks that she is living in a first-class hotel! Mum has been kept busy with numerous and varied activities each day, which have helped to keep her stimulated and engaged. We really enjoy seeing what she has been doing through the videos and photos on Sydmar's Facebook page. We can tell that she is very well looked after, entertained and happy in her new home. The home is very well run, and everyone is friendly and helpful. We didn't think Mum would ever want to move into a care home, but we are so happy that we found Sydmar Lodge and the perfect home for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jordan A (Son of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's been a difficult year for all. We really appreciate the support and dedication the staff at Sydmar have offered. Looking forward to an easing of restrictions and being able to see and hug our Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy T (Niece of Resident) published on 14 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at the care home for over 2-years. The food is of great quality, the staff are warm and extremely caring. The activities offered are wonderful and varied. The management team efficient, and very attentive to individual requests and needs.


More specifically, my aunt became very sick

with Covid at the end of February 2021. The overall care has been excellent. The management bent over backwards to do whatever they could in assisting with my aunt’s care and recovery. The staff have worked tirelessly and have demonstrated the utmost commitment and care during extremely challenging times. My aunt has recovered, and we are grateful to the team at Sydmar for the role they have played, resulting in a 94-year-old being an example that where there is life, there is hope. And when it’s not your time, it’s not your time. Huge thanks and gratitude to all at Sydmar Lodge. My aunt is now joining in the various activities with more zest than ever.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephanie K (Daughter of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother fell, had a hip operation followed by a month in hospital. The hospital recommended that Mum needed residential care. It all happened during Covid lockdown. A very unknown time. This meant restrictions and trust in the staff in Sydmar Lodge. I had visited Sydmar Lodge over several years in
unrestricted times when other family members needed the excellent care provided by Sydmar Lodge. My mother has dementia and is mostly wheelchair-bound. Sydmar Lodge staff have cared for her needs to a high standard helping my mother with meals and providing a diet that keeps Mum comfortable. I can see that staff get to know their residents. My mother smiles and laughs with the staff. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry H (Son of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother appears to be very happy and well looked after. That is my main objective. Well done to the manager and all the staff for their hard work during these very tough and challenging times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne S (Cousin of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin entered Sydmar Lodge in July 2020. She has proved to be not an easy person to care for, and I think that the staff at Sydmar Lodge have shown great patience and understanding of her condition and situation. The manager and assistant manager have always been available to speak to on the telephone,
helping us to care for my cousin in the very best way we can - especially in these very difficult Covid times. If I have email queries, they are always responded to immediately. I have been so grateful for the support, care and understanding that has been shown to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven H (Son of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always very kind and considerate. Sydmar Lodge has a very nice, welcoming atmosphere. Setting aside the effects of the Covid 19 and lockdown restrictions, Sydmar Lodge provides a wide range of appropriate activities for residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin A (Son of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into Sydmar Lodge at the beginning of the first lockdown. It was a very difficult time for the family, but it was made easier for us all by the wonderful care and attention that was given to him at all times by the manager and her team. A few months later, my mother went into the home
and sadly passed away there a couple of weeks later. We were shown a great deal of compassion by all the staff at Sydmar. Nothing was too much trouble, and we were kept informed at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura B (Daughter of Resident) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to Sydmar Lodge just before the lockdown started last March. He was warmly welcomed by the staff, which was very appreciated by the family as we were not allowed into the home to settle him in. During what has been a very difficult year, since then, my mother was also admitted
to spending her last days with my father. The staff could not have been more accommodating and kind at this very difficult time, and they have continued to be so. My father is unable to attend to any of his personal needs and needs full-time care, which has always been forthcoming. We are very happy to now be able to visit inside but must say that throughout the year, we have been able to see him last summer in the garden and over the winter in the pod, they have built or through the window. Our queries have always been answered by the staff who are always on hand to give assistance. We would highly recommend Sydmar, the manager and her deputy, the activities organiser and all the carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Sydmar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.760 for Sydmar Lodge is calculated as follows: ( (123 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 154 Ratings = 4.76
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sydmar Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 6 hours ago

Single room with en-suite shower

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

Julia

Julia Davey

Job Title: Registered Service Manager Joined: 2016

Julia has worked in the care sector for over 30 years, and at Sydmar Lodge since 2016. Prior to this, she worked as a Regional Manager for a large corporate care organisation, covering 9 care homes and 13 day centres. Julia is passionate about resident care, and missed the direct contact with people and their families, which is why she returned to Home Management, and chose Sydmar Lodge as it has always been known for it's family oriented atmosphere.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sydmar Lodge to verify any information. View our terms and conditions. Sydmar Lodge has an Enhanced Service - more info.