Sydmar Lodge

The staff always made her very welcome and made every effort to integrate her into the community.

My mother has now been at Sydmar Lodge for 19 months and the quality of her everyday life has exceeded our expectations. The management team are very approachable and have been so constructive and helpful with guiding us to help mum be in a much better position (than she was at home) throughout her time at Sydmar. The staff are hard working, friendly and dedicated. They treat residents with kindness and respect and we are always greeted with a smile and support when we visit. The Head of Wellbeing is brilliant, providing a super activities program every week and there have been lovely trips to the seaside and outings out for afternoon tea, to name a couple. There is music and joy in the home which really make a positive difference. Mum is now eating great meals and is clean and tidy everyday. As a family we couldn't ask for more and we are very grateful to every member of the Sydmar team for giving mum the best care possible. Thank you.

My mother has been at Sydmar Lodge for almost 6 years, during this time she has been cared for by the most dedicated team of carers. I could not ask for any better care at Sydmar Lodge. They have many activities that all the residents take part in plus lots of entertainment.

The entertainment is absolutely fantastic here. There are regular visitors who come and play instruments, sing, or perform alongside the in house entertainment, which is amazing. It's a wonderful atmosphere and very well organised.

My mum is treated with dignity and staff are reassuring and supportive.

My mother has been at Sydmar Lodge since February 2023, and the quality of care she has received since then has been consistently excellent. The team at Sydmar are extraordinary - conscientious, personable, good-humoured and kind. I have noticed how staff work hard to build a rapport with residents. The Managers also deserve credit for ensuring that everything runs smoothly - they clearly take the welfare and wellbeing of their residents very seriously. They have always been very helpful when I have contacted them. Also worthy of praise is the Head of Wellbeing, who puts on a nicely varied programme of activities including musical entertainment, crafts, keep fit, quizzes, bingo and baking. He also organises outings, including cream tea at a hotel in Elstree and fish 'n' chips at Southend on Sea.

I am very happy with how my husband is being looked after and couldn't be anywhere nicer. Staff seem happy in their duties and are excellent with their care. The Registered Manager does an outstanding job.

This is a remarkable change from my mother's last few years living at home, where she had stopped leaving the house, and had become sullen, lonely and isolated. There is a family atmosphere at Sydmar, a culture generated by the cheerful and kind staff, led by first-rate management.

But after an initial reluctance, our mother now heartily enjoys the meals. The food and the service provided by Sydmar are exceptional. We have been impressed by how the team gently and kindly persuades Mum to eat, which is better than we could ever manage at home. The meals are nutritious and very tasty, and Mum now has a good balanced diet.

Overall it could be better, but certainly not bad. There are far worse homes.

Excellent care. Management is very helpful and wonderful, caring staff. However, religious aspects are somewhat lacking since the previous activity director resigned. A pity that there is no Jewish staff or volunteers (other than the Rabbi) to oversee Jewish activities.

My mother has been in Sydmar for two years. For the first 18 months, she enjoyed all the benefits of the home with activities, dining and care and was very happy. After a serious chest infection, she deteriorated and is now bedridden. Sydmar staff looks after her wonderfully; she is kept spotlessly clean. They have the patience to spoon-feed her every meal with soft food, and all try and interact with her. I visit daily and have built up a huge respect for them all. Thank you, Sydmar, from all our family.

The manager and staff seem to be relaxed and smiling, and the recently-refurbished building feels cosy and homely and, most importantly, is bright and clean.

Would recommend.

My mother has been in Sydmar Lodge for over five years. The manager is an amazing person, she is always available to talk to and help with any problems that should occur. The staff are wonderful, always caring and seem to genuinely care about each individual. I always go home knowing that she is being well looked after.

My late mother was a resident at Sydmar Lodge from January 2020 until she passed away in February this year. I cannot put into words how kind and caring the carers and management were to my mum during her stay and especially in her final days. I shall miss being part of the Sydmar Lodge family.

They used to polish her nails as she had lovely nails, and she was always clean and tidy. I am so pleased I picked Sydmar Lodge - they are very caring.

My mum has been a resident at Sydmar Lodge for over 4-years. They have always treated her with kindness and care. They have done an excellent job of keeping the residents safe during the lockdown while doing as much as they can to let families see the residents safely.

I am incredibly grateful to all at Sydmar for taking such great care of my mother and for creating an environment in which she is safe and happy.

Dad was extremely reluctant to try any care home. Sydmar offered him the time, patience and respect he needed to settle in. We haven’t looked back. He is really enjoying his time there, and we are thrilled with the attention and care the home offers. What a wonderful find. Can’t fault it. Beautifully managed home. Thank you.