
This was, without doubt, the happiest care home I have ever visitedTeresa M(Friend of Resident/Service User)



This was, without doubt, the happiest care home I have ever visitedTeresa M(Friend of Resident/Service User)



The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia.
With residents' comfort and safety in mind, each bedroom is complete with an en-suite wet room, 24-hour nurse call system and are equipped with electric profiling beds and furnishings.
The home has a plethora of facilities, including a hair and beauty salon and cinema room, and outside residents can enjoy...
Care Provided by Whitby Dene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Whitby Dene for full pricing details and T&Cs.
Contact Whitby Dene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Salima Baidoo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Parking on-site
Whitby Dene Reviews (61)
Whitby Dene has a Review Score of 9.5 (9.500) out of 10, based on 13 reviews in the last 2 years.
Over all time Whitby Dene has 61 reviews.
It was on recommendation that when offered Whitby Dehe for my aunt that it was our first choice and readily accepted. We are grateful for the high standard of care and dignity, to which all residents are treated. An amazing place and a credit to all concerned.
Excellent family/open day. Fabulous weather and well organised. Entertainment and food/catering was perfect for a relaxed day in the lovely gardens with my mother - both of us really enjoyed spending this special time together. Thank you to all the staff and management for your ongoing care and support, you always exceed our expectations.
The carers were an amazing help with my mother.
My father has a new lease of life and is having a great time. The staff are caring and fun and there are lots of activities.
The staff were efficient and hardworking and did their very best for the residents.
I was recommended this care home by several people. My Husband and I visited and were taken aback by the joyous atmosphere at Whitby Dene. It feels so vibrant and happy, just the place for my dear, lovely Mum. I know she will be looked after so well by a wonderful team of caring staff.
The one problem we have is her washing goes missing and is never found.
Thank you for taking the time to submit your review. I’m very pleased to see your good and excellent scores, particularly regarding residents being treated with dignity, and for the team and care at Whitby Dene. I’m sorry to hear your problems with clothing – we have a dedicated laundry service in...
My mum only spent about 4 weeks at the care home as she was at the end of her life. I was very impressed with the kindness of all the carers. They were gentle and showed great empathy. When my mum passed away they were extremely sympathetic. The whole team of carers were an example of how carers should be - 'caring'.
Overall - Staff and management seem very caring and the atmosphere in the home is very welcoming at any time of the day.
Since she has lived at the home I have seen the most amazing care and compassion shown to her.
I like that there isn't a lot of movement with key staff.
All the carers are all aware of mum's needs.
When she is frustrated and agitated they know how to calm her down very quickly.
Mum eats well (food is excellent!).
I am always kept up to date with changes in Mum's behaviour and how they are dealing with her.
All in all, I am very happy with everything about the home.
Even though my mum can't express herself, I know that she is very happy.
All the staff are very supportive of his needs, and when it is possible, respect his decisions unless it is to his detriment.
The tea is very good.
At Christmas time, my aunt was ill and the care she received at the home was superb. I have already recommended this care home to someone who now has a relative here.
I was very impressed with the patience and interaction the staff had with the residents. When the time came to find a home for my aunt I had no hesitation in placing her in Whitby Dene.
The staff always have time for the residents, however challenging.
I have often seen families being shown around and have actually told them how good it is and have no hesitation in recommending 100% Whitby Dene for their loved ones.
I wholeheartedly recommend the Whitby Dene Residential Care Home. My Mother recently went there to live and after a brief settling in period, she is happier now than I have seen her look in a very long time. All of the staff at Whitby Dene are helpful, friendly and extremely caring. Activities are organised on a daily basis to help keep the residents happy, stimulated and entertained. The selection of food at meal times is amazing. The laundry service is excellent and everywhere is spotlessly clean. The rooms are lovely and can be personalised or adapted to your choice with the help of the carers and a resident handyman. There is a beautiful garden where the residents can go and sit outside. There are several lounges/TV areas and a lovely reminiscence room. Whitby Dene really is an amazing care home and for anyone looking to place an elderly relative into a care facility, you will find nothing finer.
From the start, the staff care and attention was clear. They were all focused friendly and compassionate to the care my mum needed. I had a few teething problems but these were ironed out with the brilliant team leaders who took me under their wing and helped me through any traumas. The manager was also as supportive and his office for problems has an "open door" policy.
There is a new manager in situ and his deputy - I was nervous for the change - no need! They are brilliant and caring. I am content for my mum's future care.
My mother has been a service user at Whitby Dene since May 2012. Fortunately, I have been able to visit her nearly every day. During this time she has had periods of illness and times when she hasn't been mobile. Every single member of staff has been extremely kind and compassionate, treating her with respect and dignity. This includes managers, carers, ancillary staff and cooks. Their kindness was also extended to me as her daughter and is very much appreciated.
Very pleased that following a conversation with new manager and DTM bird feeders were re-installed outside my dad's window. The improvement in his mood and evident enjoyment from watching birds visit the feeders has been very noticeable and really improved his quality of life. A small thing that has made a big difference.
Care received is good and the staff are friendly towards Dad and my husband and I. Entertainment is varied and of good quality. Management are always approachable and helpful.
My mother suffers from dementia and has been a resident at Whitby Dene since September 2013. I cannot speak highly enough of the carers and management, who always seem to strike the right balance between care, compassion, stimulation and discipline, even in the most trying circumstances. Fantastic communication at all levels and a clear willingness to "make a difference".
My mum has been at Whitby Dene for over two years. We have been very happy with the overall standard. The staff have a very difficult job - dealing with a variety of service users - elderly with memory loss, poor mobility etc. Everyone is cheerful and approachable. They have an open door visiting policy and I did visit regularly at different times of the day. My mum is happy and well cared for. What more can I ask. (Good reason more money needs to be spent)
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Whitby Dene.
Accreditations
There are no accreditations posted yet for Whitby Dene.
Meet the Team (1)

I’ve worked for Care UK for over a decade now. I started as a carer, so I’m really proud to have gotten to where I have. You still get challenges – every family and new resident is different, every person is an individual, and, initially, families can be worried about putting the care of their loved one into the hands of people they don’t know. Gaining people’s trust takes time, but it is one of the most important things we do.
Aside from supporting new families and residents in the home, day-to-day, I relish seeing residents happy, comfortable and looking smart. I think if they’re happy and comfortable, they must feel at home. In which case, we’re doing things right!
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