This was, without doubt, the happiest care home I have ever visitedTeresa M(Friend of Resident/Service User)
This was, without doubt, the happiest care home I have ever visitedTeresa M(Friend of Resident/Service User)
The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia.
With residents' comfort and safety in mind, each bedroom is complete with an en-suite wet room, 24-hour nurse call system and are equipped with electric profiling beds and furnishings.
The home has a plethora of facilities, including a hair and beauty salon and cinema room, and outside residents can enjoy...
The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia.
With residents' comfort and safety in mind, each bedroom is complete with an en-suite wet room, 24-hour nurse call system and are equipped with electric profiling beds and furnishings.
The home has a plethora of facilities, including a hair and beauty salon and cinema room, and outside residents can enjoy the well presented and secure gardens which feature a courtyard and raised flower beds.
Breakfast, lunch and dinner are the cornerstone of daily life at Whitby Dene, and family members and friends of residents are welcome to 'book-in' and join their loved one for a meal.
Whitby Dene is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Whitby Dene for full pricing details and T&Cs.
Contact Whitby Dene to confirm what's included and get a personalised quote:
Whitby Dene has a Review Score of 9.5 (9.500) out of 10, based on 13 reviews in the last 2 years.
Over all time Whitby Dene has 61 reviews.
It was on recommendation that when offered Whitby Dehe for my aunt that it was our first choice and readily accepted. We are grateful for the high standard of care and dignity, to which all residents are treated. An amazing place and a credit to all concerned.
It was on recommendation that when offered Whitby Dehe for my aunt that it was our first choice and readily accepted. We are grateful for the high standard of care and dignity, to which all residents are treated. An amazing place and a credit to all concerned.
Excellent family/open day. Fabulous weather and well organised. Entertainment and food/catering was perfect for a relaxed day in the lovely gardens with my mother - both of us really enjoyed spending this special time together. Thank you to all the staff and management for your ongoing care and...
Excellent family/open day. Fabulous weather and well organised. Entertainment and food/catering was perfect for a relaxed day in the lovely gardens with my mother - both of us really enjoyed spending this special time together. Thank you to all the staff and management for your ongoing care and support, you always exceed our expectations.
The carers were an amazing help with my mother.
The carers were an amazing help with my mother.
My father has a new lease of life and is having a great time. The staff are caring and fun and there are lots of activities.
My father has a new lease of life and is having a great time. The staff are caring and fun and there are lots of activities.
The staff were efficient and hardworking and did their very best for the residents.
The staff were efficient and hardworking and did their very best for the residents.
I was recommended this care home by several people. My Husband and I visited and were taken aback by the joyous atmosphere at Whitby Dene. It feels so vibrant and happy, just the place for my dear, lovely Mum. I know she will be looked after so well by a wonderful team of caring staff.
I was recommended this care home by several people. My Husband and I visited and were taken aback by the joyous atmosphere at Whitby Dene. It feels so vibrant and happy, just the place for my dear, lovely Mum. I know she will be looked after so well by a wonderful team of caring staff.
The one problem we have is her washing goes missing and is never found.
The one problem we have is her washing goes missing and is never found.
Thank you for taking the time to submit your review. I’m very pleased to see your good and excellent scores, particularly regarding residents being treated with dignity, and for the team and care at Whitby Dene. I’m sorry to hear your problems with clothing – we have a dedicated laundry service in...
Thank you for taking the time to submit your review. I’m very pleased to see your good and excellent scores, particularly regarding residents being treated with dignity, and for the team and care at Whitby Dene. I’m sorry to hear your problems with clothing – we have a dedicated laundry service in the home and always take great care with resident’s clothing. We will raise your concerns with the team and someone from our senior management team in the home will be in touch to discuss this with you. Many thanks again for your feedback, and please do let us know now or at any time in the future if you have any questions, concerns or suggestions and we’ll be happy to help.
My mum only spent about 4 weeks at the care home as she was at the end of her life. I was very impressed with the kindness of all the carers. They were gentle and showed great empathy. When my mum passed away they were extremely sympathetic. The whole team of carers were an example of how carers...
My mum only spent about 4 weeks at the care home as she was at the end of her life. I was very impressed with the kindness of all the carers. They were gentle and showed great empathy. When my mum passed away they were extremely sympathetic. The whole team of carers were an example of how carers should be - 'caring'.
Overall - Staff and management seem very caring and the atmosphere in the home is very welcoming at any time of the day.
Overall - Staff and management seem very caring and the atmosphere in the home is very welcoming at any time of the day.
When she is frustrated and...
Even though my mum can't express herself, I know that she is very happy.
The tea is very good.
The tea is very good.
My aunt has been a resident here for 2 and a half years and we as a family have found this care home to be very good. She is treated with kindness and dignity and is very happy here. The staff take the residents considerations always and are very happy to answer questions and swap ideas of ways to...
At Christmas time, my aunt was ill and the care she received at the home was superb. I have already recommended this care home to someone who now has a relative here.
The staff always have time for the...
I have often seen families being shown around and have actually told them how good it is and have no hesitation in recommending 100% Whitby Dene for their loved ones.
I wholeheartedly recommend the Whitby Dene Residential Care Home. My Mother recently went there to live and after a brief settling in period, she is happier now than I have seen her look in a very long time. All of the staff at Whitby Dene are helpful, friendly and extremely caring. Activities are...
I wholeheartedly recommend the Whitby Dene Residential Care Home. My Mother recently went there to live and after a brief settling in period, she is happier now than I have seen her look in a very long time. All of the staff at Whitby Dene are helpful, friendly and extremely caring. Activities are organised on a daily basis to help keep the residents happy, stimulated and entertained. The selection of food at meal times is amazing. The laundry service is excellent and everywhere is spotlessly clean. The rooms are lovely and can be personalised or adapted to your choice with the help of the carers and a resident handyman. There is a beautiful garden where the residents can go and sit outside. There are several lounges/TV areas and a lovely reminiscence room. Whitby Dene really is an amazing care home and for anyone looking to place an elderly relative into a care facility, you will find nothing finer.
From the start, the staff care and attention was clear. They were all focused friendly and compassionate to the care my mum needed. I had a few teething problems but these were ironed out with the brilliant team leaders who took me under their wing and...
There is a new manager in situ and his deputy - I was nervous for the change - no need! They are brilliant and caring. I am content for my mum's future care.
My mother has been a service user at Whitby Dene since May 2012. Fortunately, I have been able to visit her nearly every day. During this time she has had periods of illness and times when she hasn't been mobile. Every single member of staff has been extremely kind and compassionate, treating her...
My mother has been a service user at Whitby Dene since May 2012. Fortunately, I have been able to visit her nearly every day. During this time she has had periods of illness and times when she hasn't been mobile. Every single member of staff has been extremely kind and compassionate, treating her with respect and dignity. This includes managers, carers, ancillary staff and cooks. Their kindness was also extended to me as her daughter and is very much appreciated.
Very pleased that following a conversation with new manager and DTM bird feeders were re-installed outside my dad's window. The improvement in his mood and evident enjoyment from watching birds visit the feeders has been very noticeable and really improved his quality of life. A small thing that...
Very pleased that following a conversation with new manager and DTM bird feeders were re-installed outside my dad's window. The improvement in his mood and evident enjoyment from watching birds visit the feeders has been very noticeable and really improved his quality of life. A small thing that has made a big difference.
Care received is good and the staff are friendly towards Dad and my husband and I. Entertainment is varied and of good quality. Management are always approachable and helpful.
Care received is good and the staff are friendly towards Dad and my husband and I. Entertainment is varied and of good quality. Management are always approachable and helpful.
My mother suffers from dementia and has been a resident at Whitby Dene since September 2013. I cannot speak highly enough of the carers and management, who always seem to strike the right balance between care, compassion, stimulation and discipline, even in the most trying circumstances. Fantastic...
My mother suffers from dementia and has been a resident at Whitby Dene since September 2013. I cannot speak highly enough of the carers and management, who always seem to strike the right balance between care, compassion, stimulation and discipline, even in the most trying circumstances. Fantastic communication at all levels and a clear willingness to "make a difference".
My mum has been at Whitby Dene for over two years. We have been very happy with the overall standard. The staff have a very difficult job - dealing with a variety of service users - elderly with memory loss, poor mobility etc. Everyone is cheerful and approachable. They have an open door visiting...
My mum has been at Whitby Dene for over two years. We have been very happy with the overall standard. The staff have a very difficult job - dealing with a variety of service users - elderly with memory loss, poor mobility etc. Everyone is cheerful and approachable. They have an open door visiting policy and I did visit regularly at different times of the day. My mum is happy and well cared for. What more can I ask. (Good reason more money needs to be spent)
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I’ve worked for Care UK for over a decade now. I started as a carer, so I’m really proud to have gotten to where I have. You still get challenges –...
I’ve worked for Care UK for over a decade now. I started as a carer, so I’m really proud to have gotten to where I have. You still get challenges – every family and new resident is different, every person is an individual, and, initially, families can be worried about putting the care of their loved one into the hands of people they don’t know. Gaining people’s trust takes time, but it is one of the most important things we do.
Aside from supporting new families and residents in the home, day-to-day, I relish seeing residents happy, comfortable and looking smart. I think if they’re happy and comfortable, they must feel at home. In which case, we’re doing things right!
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