Ridgeway Lodge Care Home

I don’t think we would ever have found a better place for her if we had carried on looking.

Please pass on my gratitude to them both for doing a fantastic job. Thank you all staff and all the team.

Staff are extremely kind and respectful and take on board the wishes of residents and their relatives.

All the staff are very friendly and caring and always find time to speak to visitors as well as residents.

The staff are all good but there are some exceptional staff I would have liked to have named them to show the appreciation of my mum and all the family. It is an exceptional care home. My stepdad is treated very well with dignity and compassion.

Excellent support by the staff with residents. Respectful and quick response to issues raised. Room repainted within hours of request/asking. Staff are perfect and no problems what so ever.

Although Ridgeway Lodge is not the most luxurious home and may not have the best facilities, the most important feature is the staff.

They appear to have a genuine concern for the residents and that is the singular most important feature in any care home.

Kindness show by staff is outstanding.

I do find the manager very good and will listen and put right any of your concerns. I find the carers and team leaders work hard and do a good job looking after residents. I did have a few issues which have been resolved. Well done Ridgeway Lodge.

I have found Ridgeway Lodge to be a very friendly, accessible and welcoming place. The staff are caring, involved, committed and compassionate and there is always something going on - coffee mornings, music and various activities. I am totally happy with the care my mother receives and would happily recommend this home.

Ridgeway staff have been tremendous in supporting my 95-year-old mother who is suffering from advanced dementia. She has received care second to none, has a nice room, and a lovely meal and restrooms. I would heartily recommend this home.

I was fortunate to have this home recommended to me by the husband of a resident. I was instantly impressed by the kindness and professionalism of staff. 18 months on and the home has been taken over by HC-One, who have built on existing strengths, sorted problems and generally improved the experience of residents. My mother has told me that she now feels at home. Her physical and emotional health have improved, she is encouraged to join activities and food is excellent.

After visiting several other homes with similar facilities in our area, my sister and I chose Ridgeway Lodge because we felt that in all respects it would provide everything our mum would need to be happy, safe and well cared for. Mums room looks as much like home as is possible under the circumstances. The arrangement of the private rooms and lounges form a square and thus create the perfect way for those with dementia to walk around and always end up at their own 'front door'. The dining rooms have a 'cafe' feel to them. The management and staff, from carers to cleaners and laundry are friendly and kind. Brilliant! I cannot fault them. The food looks and smells delicious. Nothing is too much trouble for the team, upstairs and downstairs. Plenty of organised activities since mum's arrival in November 2017, ballroom dancers, ukulele band, singing, visits from a nursery school and a talent show to name a few! Thank you very much.

A very warm and friendly atmosphere as soon as you walk through the door. All staff are very caring towards family and residents and always find time to talk to residents and visitors.

I have been in Ridgeway Lodge for 12 months. During this time I have progressed from being very unwell to a situation where I am able to look forward to being independent in the foreseeable future. The staff have always been willing to listen and help me progress with my general health.

The dignity etc is also first class, as are the activities. It is great to have no worries regarding all areas. The manager has made a big difference in many areas too.

The staff at Ridgeway Lodge Care Home are all such wonderful people. Nothing is too much trouble and they ALL go above and beyond the call of duty. I have visited a few friends and relatives at different care homes and nothing compares to Ridgeway Lodge Care Home, it is one of the cleanest, tidiest and looked after home I know of. If you go to one of the staff with any concerns, they try and rectify it as soon as humanly possible. They are all happy to listen to residents and visitors alike. I am only too happy that we have found the perfect home for my Mum. Well done Ridgeway Lodge Care Home and staff

My sister's health changed and prevented her from independent living. On arriving at Ridgeway, we were greeted and welcomed warmly. The staff have been very supportive to my sister and help her to adjust to her new surroundings.

The food and care are amazing and the benefits to my sister are huge. She is now hopefully staying permanently and is very happy here.

Ridgeway Lodge has a warm and friendly atmosphere as soon as you enter. The staff really care for their residents and treat them with respect and dignity. The home is always clean and welcoming.

Thank you to all the staff, caring/nursing, cleaners and the cook.