Danecroft

3 Dane Lane, Wilstead, Bedford MK45 3HT

Group: St Andrews Care Homes Ltd

Person in charge: Salina Ballard (Manager)

Local Authority / Social Services: Bedford Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 33

Shared Rooms: 0

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single up to £640 (These prices are only a guideline, please contact Danecroft to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Danecroft: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.8 (maximum of 10) for Danecroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Danecroft in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.2 out of 5 from 4 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Danecroft is calculated as follows: ( (34 Excellents x 5) + (8 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 48 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.178 Points relating to the number of positive Reviews for Danecroft is based on 4 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75 then divided by 2 = 1.875

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.6 Target = 0.606 , then divided by 2 = 0.303

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.8 Danecroft has a Review Score of 6.8 (6.761) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Danecroft?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Danecroft

  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

My Father-in-law entered the care home as a self-funding resident due to rapid deterioration of health. It became apparent that his cancer was already secondary and it spread rapidly. Effectively the care home became a hospice placement and he died about three weeks later. The level of care and support for him, his wife (who was also in the home) and family was outstanding. The compassion and support throughout this difficult period was second to none. Thankyou.

How likely would you be to recommend Danecroft? Extremely Likely

Overall Standard

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Average Rating:   4.6 out of 5

My Father was a resident at Danecroft for 18 months. All the staff were very friendly helpfull and above all extremely caring. During his last few weeks when he was unable to do anything for himself the staff were so attentive and compassionate and treated him as if he was one of their own family. I can highly recommend this care home and am so pleased this is the one we chose for my Dad.

How likely would you be to recommend Danecroft? Extremely Likely

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Average Rating:   5 out of 5

As far as I am aware my cousin is very well looked after. The food is very good and always looks lovely. We can visit any time we like and are always most welcome. Any small problems we are notified by telephone calls. The staff are great and nothing is too much bother.

How likely would you be to recommend Danecroft? Extremely Likely

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Average Rating:   4.8 out of 5

I am always greeted and made to feel welcome, my aunt is looked after very well and she always look clean and tidy. I think the bedrooms and bathrooms need to be cleaned more often. The food is good. my aunt is very fussy and they do their best to make her what she likes to eat.

How likely would you be to recommend Danecroft? Extremely Likely

Overall Standard

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Average Rating:   3.9 out of 5

Christopher Ryan, Managing Director at Danecroft responded to this review on 04 Jul 2016:

Thank you for taking the time to review us and for your kind words about the staff.
As you would expect all of the rooms in the Home are cleaned at least once every day. Where some residents choose to spend their time in their room the cleaners will of course ask whether it is OK for them to clean and on occasions some individuals may say no. In these circumstances we will honour these wishes unless it is in their best interests to override this request. I know the manager would be very happy to discuss your individual situation if you would like to.

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