Care Provided by Lady Spencer House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lady Spencer House for full pricing details and T&Cs.
Contact Lady Spencer House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Holdcare Ltd
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (24)
Are you the Owner/Manager of Lady Spencer House?View your Advertising Options
Lady Spencer House Reviews (13)
Over all time Lady Spencer House has 13 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lady Spencer House
Loading...
Review from Karen M (Daughter of Resident) published on 16 December 2020 Submitted via Website•
Overall Experience
My mum came to Lady Spencer House about 18mths ago from the moment we were shown around meeting staff we knew mum would be happy here, she settled in quickly she loved the staff and the staff loved her. Unfortunately, mum became ill her last weeks although very sad to watch someone fade in front of you, all the staff and management were 100 per cent there for mum and us, went above and beyond. You really couldn’t have asked for anything else at this sad time thank you all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Valerie G (Daughter of Resident) published on 16 August 2019 Submitted via Website•
Overall Experience
My mum went to Lady Spencer House in the last few weeks of her life and I just cannot thank you enough for the wonderful care and support the whole team gave my mum and our family - nothing was too much trouble and we were welcome at all times of the day/night and always going the extra mile.
A huge thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham B (Son of Resident) published on 5 August 2019 Submitted via Website•
Overall Experience
I can not thank the care team enough for caring for my mum in her last week's.
They showed true care, respect and dignity.
The dedication and support were appreciated by all of our family.
They showed true care, respect and dignity.
The dedication and support were appreciated by all of our family.
Thank you all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Shani H (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card•
Overall Experience
My mum has experienced a sudden decline in her health, so going into a care home came as a shock to her. She has been t5eated so kindly, with a real sense of understanding by all the staff. There is a cosy atmosphere and the food is of an excellent standard. I am very grateful that my mum is in a safe and caring environment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul G (Son of Resident) published on 8 November 2018 Submitted via Postal Card•
Overall Experience
Staff are caring although, at times, due to staff shortages residents have to wait when they ask to use the toilet. Activities for the residents has been very limited and the activities organised are not always appropriate for the needs of some of the residents. Meals look to be good although very seldom do those in the upstairs lounge appear to be offered condiments of vinegar or sauces with meals. In the past items, such as slippers, have gone missing even when named. Over the past year, the flooring in the rooms has been replaced and new carpets in the upstairs lounge have been laid along with new curtains in the rooms. The sinks in the rooms are a little tired and storage for soap etc. is limited as the cabinets are small.
↩Reply from Anil Khosla, Director at Lady Spencer House
It is very rare that staff are short on the floor although residents may have to wait for a short period of time (5-10 minutes) if staff are supporting another client at that time.
A new activities co-ordinator has started and is carrying out various activities to suit all service users. He...
Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P S (Wife of Resident) published on 8 November 2018 Submitted via Postal Card•
Overall Experience
My husband has been in care at Lady Spencer House for over 5 years.
In my opinion, the staff are very helpful and caring and I have the greatest respect for how hard they work to look after the residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Son of Resident) published on 2 October 2018 Submitted via Postal Card•
Overall Experience
I am more than happy with the care that my mother is receiving. Staff are all, always friendly. I do have one question, why is there not an optional menu on Friday's? Not everybody likes fish.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donald B (Husband of Resident) published on 22 July 2016 Submitted via Postal Card•
Overall Experience
I am very happy and pleased the way my wife is treated at Lady Spencer House. I think the staff are really wonderful. My thanks and gratitude to them all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary F (Daughter of Resident) published on 22 July 2016 Submitted via Postal Card•
Overall Experience
Mum was always adamant she didn't want to go in a home. However, she became frail and confused and there was no other option. She is treated with respect, gentleness and genuine care. She has become reliant on the carers and shows great trust in them. We are extremely appreciative of all they do. When we visit staff are always welcoming. Mums appetite varies and care staff work hard to accommodate this.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Pam B (Daughter of Resident) published on 19 July 2016 Submitted via Postal Card•
Overall Experience
Mum has been at the Lady Spencer Home since March 2014. We have had no problems with previous and present staff, there were hiccups along the way but they were quickly resolved by the staff. The only concern is at present that other peoples clothes keep finding their way into her room, this is only minor. Because mum has bad dementia she does not ask to be taken to the toilet, which can result in her getting a lot of water infections.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma-Jane P (Granddaughter of Resident) published on 19 July 2016 Submitted via Postal Card•
Overall Experience
I am very happy with the care my granny receives. She is happy being in Lady Spencer house. I am disappointed with the lack of activities for the residents.
The staff are polite and most of the staff will help if needed. I don't like when a resident is calling for someone and they get ignored.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ronald S (Resident / Service User) published on 4 July 2016 Submitted via Postal Card•
Overall Experience
I've been here 7 1/2 years. I'm happy here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Miriam G (Resident / Service User) published on 4 July 2016 Submitted via Postal Card•
Overall Experience
I'd give the staff 10 out of 10.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 March 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Lady Spencer House.
Upcoming Events
There are no upcoming events for Lady Spencer House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lady Spencer House.
Accreditations
There are no accreditations posted yet for Lady Spencer House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lady Spencer House
What types of Care is Lady Spencer House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lady Spencer House have?
There are 24 Single Rooms.
What are the Facilities & Services at Lady Spencer House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lady Spencer House to the centre of Dunstable?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lady Spencer House to verify any information. View our terms and conditions. Lady Spencer House has a Basic Service -more info.