180 Putnoe Street, Bedford MK41 8HQ
Group: Bedford Borough Council
Person in charge: David Yourin (Home Manager)
Local Authority / Social Services: Bedford Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 29
Rooms with ensuite WC: 29
Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Puttenhoe Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Puttenhoe Residential Home has a Review Score of 7.1 (7.089)
The Review Score of 7.1 (maximum of 10) for Puttenhoe Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Puttenhoe Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.917 for Puttenhoe Residential Home is calculated as follows: ( (3 Excellents x 5) + (5 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 3.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.172 Points relating to the number of positive Reviews for Puttenhoe Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Jeanie R (Daughter of Resident) on Tuesday 27 June 2017. Relates to June 2017.
I wrote a review last year when my Mother first went into this care home. She has been here almost a year and she is well cared for, looked after and I have no concerns or worries about her. She's happy, always cheerful and absolutely loves the carers. Only a slight concern I have is she doesn't appear to have Dementia as bad as the other residents so she only communicates with us her family who visit daily and the carers and other residential visitors she gets on very well with, I just wish there was someone that she could actually be more friendly with who also lives there. The other residents don't seem to communicate with her, she did make a friend who was only there for respite for a few months but has gone into another home permanently as there was not enough room for her to stay. I just hope she can return when there is a room available.
How likely would you be to recommend Puttenhoe Residential Home? Likely
Overall Standard: Satisfactory
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Puttenhoe Residential Home