What types of Care is Coombe House registered for?

Older Person Care, Dementia, Eating Disorders, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coombe House have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Coombe House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Coombe House to the centre of Reading?

9.2 mile(s) as the crow flies, distance by road may be significantly further.

Coombe House care home, The Coombe, Streatley, Reading, Berkshire RG8 9QL

Review from Yvette G (Daughter of Resident) published on 11 July 2025
Submitted via Website • Report

Overall Experience

My father spent 7 months in Coombe House before passing away in May 25.
I was very impressed with the quality of care that I witnessed. Every staff member showed dignity and respect to the residents and always had time for the relatives too. Many staff had been working there for years. The home was

spotlessly clean and the food was excellent.
Coombe House has a wonderful balance of being very welcoming, friendly, and homely as well as being professional. The management are approachable and listen well, they also take appropriate action if necessary as well as exercising common sense. It is obvious that the overarching aim is to truly care for both residents and relatives and to keep everyone safe.
As my father approached end of life, the experience of the management and staff was second to none. Everything was in place to make his final days comfortable. The care and compassion shown to him and to our family brought us great comfort. It will never be forgotten. An excellent care home.

Reply from Suzanne Howard, Manager at Coombe House

Thank you for your lovely words. Your father was a pleasure to look after, always polite and appreciative of our care - he was a real gentleman & shall be missed by us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Son of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience

Coombe House provided excellent care for my father. The staff are very experienced and, almost without exception, have worked there for a long time; they are very kind and compassionate and always aim to provide great care for the resident in a dignified and polite way.

My father spoke very highly

of the quality of care and food he was given. He felt very comfortable in Coombe House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Daughter of Resident) published on 26 June 2025
Submitted via Website • Report

Overall Experience

After looking at several care home for mum from the large modern to the more traditional, Mum felt most comfort with the atmosphere at Coombe House. It is small enough to be homely with the staff having time to spend with the residents. Mum often says "they are all very kind". She is happy there and

I feel comfortable knowing she is well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C E (Son of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience

Coombe House provides my mother with very good care. The staff make sure they she has all the support she needs and they do this in a way that my mother enjoys - with kindness and, when appropriate, with humour. The staff are very experienced. Many have worked there for a long while. This has engendered

a really positive culture.
Coombe House feels like home to my mum. It is a lovely house with a beautiful outlook and super staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John C (Son of Resident) published on 12 June 2025
Submitted via Website • Report

Overall Experience

Our 94 year old Mum moved into Coombe House four months ago. Mum regularly tells us that she is happy to live there, as the staff are so friendly, kind and caring. Mum loves her room which is very light with a lovely view. It's always very tidy and spotless. After getting dressed and having breakfast,

Mum likes going downstairs to sit in the lounge area where she can socialise with other residents. There's a good mix of activities for the residents too.

We're so delighted with Coombe House, It's family owned with a definite family atmosphere. The management and staff are very friendly and approachable and have done a great job in helping Mum to settle into her new surroundings. We always feel welcome when we visit and when we leave we feel happy that Mum's in safe hands. We are very happy with the care Mum receives and highly recommend Coombe House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philippa C (Daughter of Resident) published on 11 June 2025
Submitted via Website • Report

Overall Experience

My mother moved into Coombe House in November 2024. The staff and owners are very friendly and helpful and made my mother's move seemless. She settled in very well helped by the warmth and professionalism of all involved. The care home feels like my mother's home and she is very happy there. The food

is excellent . The activities are appropriate to the residents. What more can I say except I feel total peace of mind that my mother is being looked after really well and I dont have to worry about her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan T (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience

My mother moved into Coombe House in March 2024, 8 months ago. She is so happy there and tells me this frequently when I visit. She considers this to be her home and the other residents there are her friends; they are a happy group. The meals are excellent, really delicious home cooked food. The activities

are varied each day of the week and residents are encouraged to join in if they wish. It is well staffed with the same carers there on a rota every week so that mum knows them and enjoys a good conversation with them as she has a sense of humour. The staff are very kind, thoughtful and treat her as if she was their own mother. We are delighted that she is in Coombe House. Thanks to all of the staff for the excellent job that you do, we really appreciate the care that you all give.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine W (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience

We are so very happy with mum's progress and happiness since moving to Coombe House 8 months ago. It really is an exceptional home with superb standards. We feel very lucky and safe knowing she is well cared for and stimulated each day with activities, friendship, laughter and excellent food!! What

more can a family ask for to give peace of mind. Thank you Coombe House staff and management. We value your efforts.

Reply from Suzanne Howard, Manager at Coombe House

Thank you so much for your review and lovely words, it is much appreciated. We are so pleased that your mother is doing so well!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jim C (Son of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience

My mum is very well looked after and she tells me that the food is excellent. Her room is always clean and tidy as is the rest of the care home and her clothes are regularly laundered. I have found the staff at Coombe House to be very kind, friendly, and helpful. They are experienced and are able to

look after Mum very well and I have no concerns about the standard of care. I am happy to recommend Coombe House as a residential care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian M (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience

By August 2023, it was no longer tenable for our 105-year-old mother to remain in her own home. Assisted by a family member, who is a well-informed psychiatric nurse, we reconnoitered several care homes in the Thames Valley region with good or outstanding CQC ratings. The homes we visited ranged from

hotel-standard facilities and decor to small-scale homeliness. Our principal criteria were excellent person-centred care, safety, and cleanliness. Coombe House was our first choice. We were struck by its family-orientated ethos, which has been instilled by its owners in all the staff, who could not be kinder and more caring. The home has character. Our mother is not left isolated in her own room (which is always spotless). She is dressed well each day and brought to the communal living space, where residents are gently encouraged to socialise. Our mother is now 106, fully settled in and content. We had high expectations and Coombe House has exceeded them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Arthur R (Brother of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience

My sister moved into Coombe House six years ago after becoming extremely ill and unable to look after herself. She has received superb care and is now nearly 95. She regards Coombe House as her home - and the staff and Coombe House have become part of her family. All the staff without exception are

extremely kind and caring, as are the managers. The activities they provide keep her as mentally alert and physically fit as possible. She is very musical and has been delighted to be able to play Coombe House's piano, which she says has a good tone. Her short-term memory has become bad and she has always been a great worrier. The managers and staff cope with this magnificently. She has recently changed her room to one that is smaller but in many ways more attractive. - and she is happy there. We are thankful that she is able to stay at Coombe House - hopefully for the rest of her life. Thank you again, Coombe House, for the love and care you give her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Niece of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience

After 10 months of my aunt being a resident at Coombe House, I continue to praise the tireless and caring way the management and staff work to create an environment that regards every resident as an individual and with sensitivity, respect, and dignity. We all fear losing our independence and no longer

living in our homes, Coombe House has helped to make this transition as straightforward and smooth as possible. I feel assured from many visits and from my close relationship with my Aunt that she feels relaxed, safe, and very well cared for. Visiting Coombe House is an enjoyable experience, the house is a happy and very welcoming place to relax and feel comfortable, whether you're a resident or a visitor - I always look forward to my visits, thank you Coombe House!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith G (Daughter of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience

My father has been a resident for two years during which time he has been treated with care and respect. The staff are excellent in listening to his requests and needs which is becoming increasingly important as he grows more frail.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D W (Daughter of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience

With some trepidation I moved my 95 year old stepmother from her own home in the North of England to Coombe House, it has been a huge success. She is extremely happy, she soon settled and has made some very close friends. She tells me I couldn't have found her anywhere better, the carers are so kind

and understanding, the meals are wonderful she's enjoyed every meal since she arrived and she has now been there over 2 years. Her room is a very good size so she was able to bring some of her own furniture with her, this was understandably very important to her. I cannot fault Coombe House, it is professionally run with an excellent management team, and superb staff. As my stepmother's needs have gradually increased this has been recognised and her care automatically adjusted. I appreciate the close contact which I have with the staff so I am kept fully in the picture. Thank you Coombe House staff for your care, and empathy it is very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline L (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience

My mother passed away on May 5th 2023. She had moved to The Coombe House in October 2021 and although reluctant at first to move into care, she did adapt to her new life. Her transition to feeling safe and comfortable was largely down to the excellent care she received from all the staff there and the

gentle and coaxing manner they used to get her to join in with the many activities that are on offer.
She passed away so peacefully and I feel that this was down to her strength of character, but also how safe and held she felt. I am forever indebted to all the staff at The Coombe House for their tenderness (firmness at times) and above all their dedication to the caring roles they provided, whether that care was as care assistants, cooks, cleaners or caretakers.
The care home is excellently managed by the care house manager there, who spent time with my sister explaining what care was best for Mum and always keeping her updated and on hand if necessary to talk to.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine L (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience

It was my 90 year old mother's intention to stay at The Coombe House for a week, over Easter, as she could no longer manage the stairs in our home. Within 24 hours, she had decided she would like to sell her house in Staffordshire and make The Coombe House her home to be close to us as she felt safe,

well cared for and welcome. She has a bright, sunny room, she is looked after with respect and dignity and continually tells us how happy and fortunate she is. This gives us great peace of mind.

Reply from Suzanne Howard, Manager at Coombe House

Thank you for taking the time to review us. It is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane Y (Daughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience

I can’t praise this home enough. My mother has blossomed both physically and mentally since she went there 4 months ago. She is always raving about the food and things she’s been up to. From live music performances, to exercise classes, to quizzes and school visits, there is plenty going on. The

staff also go out of their way to find activities that suit someone who is vision impaired.
When I visit, it always seems scrupulously clean and the staff are all happy and welcoming. They have been really helpful in helping her transition into the home and giving her a say on how she would like her care to be. The management is really open to hearing family and residents views and readily adapts to suit personal preferences. We don’t think we could find a better home anywhere.

Reply from Suzanne Howard, Manager at Coombe House

Thank you so much for reviewing us, it is much appreciated!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Son of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience

Selecting a care home for my father was an arduous affair. We saw all manner of facilities from institutional style settings to those that were more like hotels. The former were quite foreboding and the latter felt somewhat clinical with their identikit styling. Nowhere felt like home until we stood

on the welcome mat at Coombe House. This place really puts the home in care home. It's family run rather than corporate owned which may be the reason the staff turnover is so low. Dad's deteriorating mental health meant this was an important factor in our decision making. Familiar faces mean the world to people like my father. Thank you Coombe House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark R (Son of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience

My 92 Year old Mother has been a resident at The Coombe House for 4 years now and the care she has experienced has been second to none. The Management team and staff provide a really safe and welcoming environment and my mother seems to thrive under their care and attention. They make every effort

to cater for her needs and encourage her to join in as much as possible - since Covid there has been a full program of activities and she talks very positively about her days and the work the staff do to keep her entertained. The food is also very good which is a definite bonus. The atmosphere at Coombe is more like a family home than a care home- and we are lucky to have found such a great home for her.

Reply from Suzanne Howard, Manager at Coombe House

Thank you for your kind words and for taking the time to submit a review, it is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience

My 90-year-old mother has been at The Coombe for the past seven years, following a period of significant mental ill health. Overall, the staff have looked after her extremely well with great kindness and consideration and she is very well cared for. Their approach during the very difficult lockdown

periods was humane and pragmatic. Whilst being very careful to protect their residents, they also recognised the importance of visiting and continued to support that throughout. The home is welcoming and friendly and feels more like a home than an institution. The staff and management are always welcoming of suggestions and have tried very hard to support my mother to do the things which she would like to do and they treat her with respect and as an individual. There are activities going on which my mother enjoys at the time even if she doesn't always remember doing them and when staffing permits, they do try to get her out for walks, which makes a big difference to her. Would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities