Search...

Coombe House

The Coombe, Streatley, Reading, Berkshire RG8 9QL
Coombe House Logo
Jobs
Coombe House logo
Coombe House is a warm, welcoming home where the residents are treated with kindness and respectR A(Daughter of Resident/Service User)
Coombe House, Reading
We can't recommend this care home highly enough. The care is excellent; everyone is so friendlyMargaret W(Daughter of Resident/Service User)
Coombe House, Reading
We don’t think we could find a better home anywhere.Jane Y(Daughter of Resident/Service User)
Coombe House, Reading

Coombe House is an Outstanding-rated (CQC, March 2021), residential care home offering exceptional, person-centred care in a warm and homely environment. Set in the picturesque village of Streatley, near Reading and Newbury in Berkshire, the home benefits from excellent transport links to London and across the South of England. Family-owned since 1988, Coombe House combines extensive experience with a truly personal approach to care.

Both long-term residential care and short-term respite...  

Care Provided by Coombe House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,720£1,600 - £1,720
Residential Dementia Care£1,550 - £1,720£1,600 - £1,720

Contact Coombe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • C Windebank and S Howard
  • Private Owned

Person in charge

  • Suzanne Howard (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • At any time

Parking

  • Plenty of parking space in the driveway

Coombe House Reviews (70)

Submit a Review
9.9

Coombe House has a Review Score of 9.9 (9.856) out of 10, based on 17 reviews in the last 2 years. Over all time Coombe House has 70 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Coombe House
Loading...
Showing 70 reviews matching selected criteria
Review from S C (Niece of Resident) published on 28 May 2024 Submitted via Website
Overall Experience

After 10 months of my aunt being a resident at Coombe House, I continue to praise the tireless and caring way the management and staff work to create an environment that regards every resident as an individual and with sensitivity, respect, and dignity. We all fear losing our independence and no longer living in our homes, Coombe House has helped to make this transition as straightforward and smooth as possible. I feel assured from many visits and from my close relationship with my Aunt that she feels relaxed, safe, and very well cared for. Visiting Coombe House is an enjoyable experience, the house is a happy and very welcoming place to relax and feel comfortable, whether you're a resident or a visitor - I always look forward to my visits, thank you Coombe House!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith G (Daughter of Resident) published on 28 May 2024 Submitted via Website
Overall Experience

My father has been a resident for two years during which time he has been treated with care and respect. The staff are excellent in listening to his requests and needs which is becoming increasingly important as he grows more frail.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from D W (Daughter of Resident) published on 16 May 2024 Submitted via Website
Overall Experience

With some trepidation I moved my 95 year old stepmother from her own home in the North of England to Coombe House, it has been a huge success. She is extremely happy, she soon settled and has made some very close friends. She tells me I couldn't have found her anywhere better, the carers are so kind and understanding, the meals are wonderful she's enjoyed every meal since she arrived and she has now been there over 2 years. Her room is a very good size so she was able to bring some of her own furniture with her, this was understandably very important to her. I cannot fault Coombe House, it is professionally run with an excellent management team, and superb staff. As my stepmother's needs have gradually increased this has been recognised and her care automatically adjusted. I appreciate the close contact which I have with the staff so I am kept fully in the picture. Thank you Coombe House staff for your care, and empathy it is very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline L (Daughter of Resident) published on 13 July 2023 Submitted via Website
Overall Experience
My mother passed away on May 5th 2023. She had moved to The Coombe House in October 2021 and although reluctant at first to move into care, she did adapt to her new life. Her transition to feeling safe and comfortable was largely down to the excellent care she received from all the staff there and the gentle and coaxing manner they used to get her to join in with the many activities that are on offer.
She passed away so peacefully and I feel that this was down to her strength of character, but also how safe and held she felt. I am forever indebted to all the staff at The Coombe House for their tenderness (firmness at times) and above all their dedication to the caring roles they provided, whether that care was as care assistants, cooks, cleaners or caretakers.

The care home is excellently managed by the care house manager there, who spent time with my sister explaining what care was best for Mum and always keeping her updated and on hand if necessary to talk to.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine L (Daughter of Resident) published on 11 July 2023 Submitted via Website
Overall Experience

It was my 90 year old mother's intention to stay at The Coombe House for a week, over Easter, as she could no longer manage the stairs in our home. Within 24 hours, she had decided she would like to sell her house in Staffordshire and make The Coombe House her home to be close to us as she felt safe, well cared for and welcome. She has a bright, sunny room, she is looked after with respect and dignity and continually tells us how happy and fortunate she is. This gives us great peace of mind.

Reply from Suzanne Howard, Manager at Coombe House

Thank you for taking the time to review us. It is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane Y (Daughter of Resident) published on 10 July 2023 Submitted via Website
Overall Experience
I can’t praise this home enough. My mother has blossomed both physically and mentally since she went there 4 months ago. She is always raving about the food and things she’s been up to. From live music performances, to exercise classes, to quizzes and school visits, there is plenty going on. The staff also go out of their way to find activities that suit someone who is vision impaired.

When I visit, it always seems scrupulously clean and the staff are all happy and welcoming. They have been really helpful in helping her transition into the home and giving her a say on how she would like her care to be. The management is really open to hearing family and residents views and readily adapts to suit personal preferences. We don’t think we could find a better home anywhere.

Reply from Suzanne Howard, Manager at Coombe House

Thank you so much for reviewing us, it is much appreciated!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Son of Resident) published on 30 June 2023 Submitted via Website
Overall Experience

Selecting a care home for my father was an arduous affair. We saw all manner of facilities from institutional style settings to those that were more like hotels. The former were quite foreboding and the latter felt somewhat clinical with their identikit styling. Nowhere felt like home until we stood on the welcome mat at Coombe House. This place really puts the home in care home. It's family run rather than corporate owned which may be the reason the staff turnover is so low. Dad's deteriorating mental health meant this was an important factor in our decision making. Familiar faces mean the world to people like my father. Thank you Coombe House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark R (Son of Resident) published on 30 June 2023 Submitted via Website
Overall Experience

My 92 Year old Mother has been a resident at The Coombe House for 4 years now and the care she has experienced has been second to none. The Management team and staff provide a really safe and welcoming environment and my mother seems to thrive under their care and attention. They make every effort to cater for her needs and encourage her to join in as much as possible - since Covid there has been a full program of activities and she talks very positively about her days and the work the staff do to keep her entertained. The food is also very good which is a definite bonus. The atmosphere at Coombe is more like a family home than a care home- and we are lucky to have found such a great home for her.

Reply from Suzanne Howard, Manager at Coombe House

Thank you for your kind words and for taking the time to submit a review, it is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 17 October 2022 Submitted via Website
Overall Experience

My 90-year-old mother has been at The Coombe for the past seven years, following a period of significant mental ill health. Overall, the staff have looked after her extremely well with great kindness and consideration and she is very well cared for. Their approach during the very difficult lockdown periods was humane and pragmatic. Whilst being very careful to protect their residents, they also recognised the importance of visiting and continued to support that throughout. The home is welcoming and friendly and feels more like a home than an institution. The staff and management are always welcoming of suggestions and have tried very hard to support my mother to do the things which she would like to do and they treat her with respect and as an individual. There are activities going on which my mother enjoys at the time even if she doesn't always remember doing them and when staffing permits, they do try to get her out for walks, which makes a big difference to her. Would highly recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane F (Daughter of Resident) published on 10 October 2022 Submitted via Website
Overall Experience

My own experience, although it's not me who resides at The Coombe House but my mother, is a warm and friendly home with a nice atmosphere. Nothing is ever too much for the staff in relation to care and I say this having watched first-hand how they deal with residents which is with a smile and often with humour too which is something we all need in life. Mum constantly tells me how kind the staff are, how good the food is and how settled she is. Despite not being a dementia home, The Coombe look after my mum and her early dementia symptoms really well. I cannot praise the staff highly enough, they truly are a fabulous team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R A (Daughter of Resident) published on 12 September 2022 Submitted via Postal Card
Overall Experience

Coombe House is a warm, welcoming home where the residents are treated with kindness and respect in a lovely homely environment. My mother has been a resident for nearly a year and is well settled. She is well looked after and enjoys the activities on offer and the excellent food and drink. The staff are all extremely helpful and welcoming to visitors and visits can be arranged at any time. The home is well managed and staff are always available to discuss any issues. I am very happy with the care my mother receives and highly recommend Coombe House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T M (Son of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

The manager and the care team at Coombe House have provided excellent care for my 96-year-old father, keeping him very well cared for and happy in a clean, comfortable, warm, safe and dignified environment, whilst managing all the foibles and challenges of reaching this age with great patience and thoughtfulness. In particular, during the last 2 very tough years in the UK whilst managing a proverbial mountain of rules, restrictions and safety processes. In particular, the team were early to implement cautious staffing and resident safety strategies whilst the government / Department of Health c19 strategies were still being defined.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian T (Son of Resident) published on 23 September 2021 Submitted via Website
Overall Experience

My mother was given the best care possible from a dedicated team during her stay and particularly, towards the end when somebody was with her constantly. The whole of my mother's stay at Coombe House was during the covid 19 restrictions but measures were put in place to allow me to visit whenever possible and I was never refused. I can only thank all the staff for their kindness and understanding during a very difficult time. To sum up, I think Coombe House is a very caring care home. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona B (Daughter of Resident) published on 17 November 2020 Submitted via Website
Overall Experience

I consider that my Mum was extremely fortunate to have been able to spend the last 4 years of her life in the exemplary care of Coombe House. Top of the list of their attributes is the very genuine care, kindness and thoughtfulness that they demonstrate, not just to their residents but also to their families. However, it was during Mum's final days that Coombe House really excelled, which I witnessed first hand. I was so touched by the genuine affection that all the staff clearly had for their residents, but what I was also so very grateful for was the support and thoughtfulness that they showed to me, which then allowed both Mum to have a very calm and peaceful passing, and for me to have very precious time with her which has made coping with this very sad event so much easier. They handled every aspect with equal measures of care and professionalism. I will be forever indebted to Coombe House for the wonderful experience that Mum, and I enjoyed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret W (Daughter of Resident) published on 6 November 2020 Submitted via Postal Card
Overall Experience

We can't recommend this care home highly enough. The care is excellent; everyone is so friendly and kind. They have all been so brilliant the past few months as it has been difficult for everyone, but they have kept all their residents safe and well from covid. The food is always fresh and home-cooked - excellent. A very homely care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire W (Granddaughter of Resident) published on 23 October 2020 Submitted via Website
Overall Experience

The Coombe House continues to provide my Nan with outstanding care. Despite the enormous amount of stress they must have been put under with Covid-19, they have kept Nan safe and cared for whilst we couldn’t be with her and we felt so fortunate that Nan was being looked after by a team that genuinely care for her and want the best for her, and us. Communication is great, so is the food and the environment is beautiful. All carers and management are dedicated, cheerful and kind. I wouldn’t hesitate to recommend The Coombe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny T (Daughter of Resident) published on 16 November 2019 Submitted via Website
Overall Experience

I can’t thank everyone enough for the care they give my Dad. He has told me several times recently how good they are to him and that he is really well cared for. Following a recent hospital stay, he was looking forward to going ‘home’, which is how he views Coombe House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from I B (Friend of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience

Having known both owners and a number of residents over the past 20 years I can attest to the care, attention, concern for residents comfort and well being during this time. Always made welcome in the most friendly fashion, my wife and I have unhesitantly recommended the home to friends and on the basis of what we continue to see during regular visits would continue to do so.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Resident / Service User) published on 24 September 2019 Submitted via Postal Card
Overall Experience

Welcomed and very much felt at home on arrival. The staff always arrive promptly as possible when called. The staff obviously care for one and go the extra mile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane J (Daughter of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

Mum could not be better cared for than at Coombe House. She is safe, happy and comfortable, whilst being treated with respect and dignity. Her personal needs are taken care of to whatever level required at the time and she is able to interact with other residents or join in whatever activities she is comfortable with. Cheerful, courteous, caring staff in a homely environment. Both Mum and the family are happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2018
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Coombe House.

Upcoming Events

There are no upcoming events for Coombe House.

Awards / Recognitions (1)

  • 14 May 2026Recipient: Coombe House

Accreditations

There are no accreditations posted yet for Coombe House.

Meet the Team (5)

Suzanne Howard
Suzanne HowardJob Title:Registered Home ManagerJoined: 1998

Suzanne, the Home Manager at Coombe House, is dedicated to fostering an environment where peace, privacy, and independence are paramount. She ensures that each resident enjoys a nurturing atmosphere, living as independently as possible with the utmost respect and sensitivity. With a compassionate and personalized approach, Suzanne leads a committed team that recognizes and supports the unique needs and abilities of every individual. Her unwavering dedication, which enhances the comfort, dignity, and quality of life for all residents, has also earned Coombe House an Outstanding rating by the CQC.

Sarah Windebank
Sarah WindebankJob Title:Deputy ManagerJoined: 2003

Sarah joined the Coombe House partnership in 2003, bringing with her qualifications in alternative therapies and a deep appreciation for holistic care. Her commitment to enhancing elderly care led her to further training, completing a Level 5 Diploma in Leadership for Health and Social Care.

In her spare time, Sarah enjoys walking her Jack Russell dog, a beloved regular visitor and residents' favourite at Coombe House. Her holistic approach and leadership in care ensure that every resident receives compassionate and comprehensive attention tailored to their individual needs.

Marian Windebank
Marian WindebankJob Title:Registered Provider of CareJoined: 1988

Marian, a co-founder of Coombe House, has been dedicated to providing exceptional care since 1988. A trained nurse with a BSc in Gerontology from Oxford, Marian's expertise and compassion have been instrumental in shaping the home's warm and welcoming environment. Her commitment to ensuring residents live as independently and fulfilled as possible and are treated with respect and sensitivity.

Marian's continued involvement reflects her unwavering dedication to the well-being of the residents.

Aisha Small
Aisha SmallJob Title:Care CoordinatorJoined: 2023

Aisha joined Coombe House in 2023, bringing with her over 10 years of experience in caring for older people. As our Care Coordinator, she oversees the home's Medication Management and is currently pursuing her Level 5 Diploma in Health & Social Care. Known for her calm manner in crisis situations, Aisha’s expertise and genuine compassion make her a favourite among residents. She is committed to ensuring that every resident is treated with respect and sensitivity, tailored to their individual care needs and abilities. Aisha’s exceptional skills and warm approach truly enhance the quality of care at Coombe House.

Ann Pitcher
Ann PitcherJob Title:Senior Health Care AssistantJoined: 2022

Ann joined Coombe House in 2022 having worked in the care industry for over two decades. As a Senior Health Care Assistant, she has the responsibility for overseeing the personal care of our residents daily ensuring our residents lead a safe, happy, and comfortable life in our lovely residential home. Ann is also our Activities Coordinator, Hydration Champion and point of contact for families and friends of our residents. Her role is dynamic, each day bringing new challenges and opportunities to demonstrate compassion and empathy for all our residents' needs.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coombe House to verify any information. View our terms and conditions. Coombe House has an Enhanced Service -more info.