
Coombe House is a warm, welcoming home where the residents are treated with kindness and respectR A(Daughter of Resident/Service User)

We can't recommend this care home highly enough. The care is excellent; everyone is so friendlyMargaret W(Daughter of Resident/Service User)

We don’t think we could find a better home anywhere.Jane Y(Daughter of Resident/Service User)

Coombe House is a warm, welcoming home where the residents are treated with kindness and respectR A(Daughter of Resident/Service User)

We can't recommend this care home highly enough. The care is excellent; everyone is so friendlyMargaret W(Daughter of Resident/Service User)

We don’t think we could find a better home anywhere.Jane Y(Daughter of Resident/Service User)

Coombe House is an Outstanding-rated (CQC, March 2021), residential care home offering exceptional, person-centred care in a warm and homely environment. Set in the picturesque village of Streatley, near Reading and Newbury in Berkshire, the home benefits from excellent transport links to London and across the South of England. Family-owned since 1988, Coombe House combines extensive experience with a truly personal approach to care.
Both long-term residential care and short-term respite...
Care Provided by Coombe House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coombe House for full pricing details and T&Cs.
Contact Coombe House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- C Windebank and S Howard
- Private Owned
Person in charge
- Suzanne Howard (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (20)
Visiting
- At any time
Parking
- Plenty of parking space in the driveway
Coombe House Reviews (70)
Coombe House has a Review Score of 9.9 (9.856) out of 10, based on 17 reviews in the last 2 years.
Over all time Coombe House has 70 reviews.
Having been asked to find a residential home in an area totally unfamiliar to me I could not be more impressed. Basically a home from home, but knowing my father in law is in a safe environment and very well cared for. The staff are absolutely delightful, motivational and caring. A real find!
Following a fall in early March we were lucky enough to find a place at The Coombe House for him initially on respite but now on a permanent basis.
To start with, he was difficult and wanted to go home but did come to accept that this was the best place for him and that he could settle in. A huge part of this is down to the family atmosphere within the home and the kindness and care the staff show the residents.
Having not seen Dad since August, I was so pleased to see how well he is looking, better than he has done for years, now he has proper care and is eating properly.
This has taken a world of worry off mine and my sister's shoulders and I want to thank everyone at The Coombe House for this positive transformation in him.
I came to Coombe House about seven months ago. Although I am now 92, I have no experience of care homes, in fact, only once in my life have I had to stay in a hospital. The staff have been very attentive and I have been impressed with the opportunities afforded to residents such as outings and visiting speakers. This shows that the staff are concerned to make Coombe House a really caring home.
I moved into The Coombe House six months ago and settled in quickly. I have a most comfortable room and I found the staff very friendly, sympathetic and efficient. The food is of a high standard. The residential home is very well run and all sorts of activities and outings are organised. The more fragile residents are given most sympathetic care.
I have lived at the home for almost a year. My mobility and my health has greatly improved. I am very happy here and feel well looked after.
Considering her age, 93, she has rejuvenated.
She is extremely well cared for.
If she has any health problems they are dealt with promptly.
She has met new friends.
She does keep fit.
She has done flower arranging, silk painting and had visits from the local school children.
She has delicious food and wants for nothing.
This care home has been amazing at looking after my Great Grandma, they are so loving and supportive of not only my Grandma but the whole family. The care home staff are always welcoming whenever we pop in for a cup of tea, lunch is almost always offered.
Lovely staff - a good team well-managed.
All doing their very best for the residents.
I would thoroughly recommend this wonderful care home.
My mother moved into The Coombe House a year ago having lost my father and no longer able to live independently. As a family, we are so glad we chose The Coombe House. My mother was made to feel so welcome and staff at all levels have been sensitive to her needs. As a family, we visit on a regular basis. The staff are all extremely friendly and nothing is too much trouble. I would have no hesitation in recommending The Coombe House. It is a real home from home.
My friend always seems content with her life at The Coombe House. I always find the staff friendly and chatty. They always welcome me with a cup of coffee and a homemade slice of cake. We are able to chat with all the other residents or we have the choice to go to my friend's private room for a chat.
Looking for a suitable home for your parents care is a challenging and emotional experience. When we found Coombe House we felt comfortable that my Dad would settle in well and that he would be looked after by genuinely caring staff. Our experience at Coombe House has been nothing but positive and whilst there have been challenges, they have been handled with care and empathy. I have no hesitation in recommending Coombe House as a lovely, family run care home where attention to detail and the care of the residents is central to everything that they do. I cannot praise the staff and management enough for making my Dad's transition from living independently to being looked after as comfortable and easy as possible.
I am always greeted with a warm and friendly welcome and offered a cup of tea. I am told how my ex-neighbour is feeling and if there are any health concerns. There is usually an activity going on- art, singing, handicraft, exercise etc in one of the main rooms. My friend enjoys going downstairs for lunch and joins in conversation. She says the food is excellent and served beautifully at small tables in the dining room. She has enjoyed being taken out to a garden centre, a charity coffee morning and clothes shopping. The Coombe House has an atmosphere closer to a family home than a care home.
The staff and management are all very welcoming, extremely friendly and very caring. I certainly feel that my father is being well looked after with his every individual need being catered for. In the short time that my father has been at Coombe House his health and general well being have greatly improved.
The home cooked food is excellent and family and friends can join residents for meals. There are various activities throughout the week which residents can participate in should they wish to do so.
It is a small, friendly care home with a lovely atmosphere and one that I can rely upon and trust knowing that my father is very well cared for and in safe hands.
The Coombe House which is set in beautiful grounds and has the feel of a Country Hotel. On walking into the entrance hall, my first impression was that 'this residential home is very much alive'. The care and attention to detail exampled by the open attitude of the staff, homely food, flowers on the tables in the dining room, reflect the thoughtfulness upon which The Coombe House was founded. The friendly staff always alert to the individual needs of the residents, have been wonderful in helping my father make the adjustment from living alone in his own house to being in a supportive environment. He has told me that he is 'very content' and has made is new accommodation very much his own abode. One question that I have asked myself is 'Could you see yourself living there?'. The answer is a very definite 'Yes'.
I receive excellent care which is delivered in a dignified and respectful manner.
All of the staff from management to carers are friendly and helpful.
All of the food is home cooked and delicious.
I have been visiting a friend at the Coombe House for 3 years now. The home is delightful, a home from home where everybody is so very friendly. I have always felt a very warm and welcoming feeling when I visit my friend. A lovely 5-star care home, I Wouldn't hesitate to put a family member of mine here fantastic.
My great-grandmother has lived at The Coombe House for the past few years, she is in her 100th year. She enjoys her life at the home and is looking forward to her 100th Birthday! The staff are caring and compassionate, I have got to know them very well as I visit the home regularly; she is treated with the utmost dignity and respect and her wishes are always taken into consideration. The home is clean and tidy and in a lovely location; views from her bedroom window include beautiful hills and woods which she enjoys looking at - along with visiting birds on her bird feeder! The food is excellent and appetising, I have regularly had lunch or supper dining alone with her in their conservatory which overlooks the garden and woods beyond. I have also enjoyed going to social events, for example, their annual drinks party at Christmas with nibbles and sparkling wine and a bonfire night with fireworks and delicious snacks.
My mother was a resident for just over a year and a half until she passed away at the age of 97. Throughout her stay she was treated with kindness and respect by the staff. She had a difficult last year of life health wise which was challenging for all concerned but the staff’s care and concern never wavered. I would unhesitatingly recommend the home.
My grandmother has been at The Coombe House for 8 years, she has been extremely happy during that time. The staff are wonderful and she is very fond of them all, they are helpful and caring at all times. She enjoys her meals, I have often had lunch with her and agree that the food is delicious particularly their Sunday lunch with a glass of wine! The home is spotlessly clean and smells fresh. When I visit with my children and dog I am always greeted by staff with a smile and offered a cup of tea or coffee and homemade cake, which my children love! Nothing is ever too much trouble. Nanny says her room must be the best one in the house, it has an en-suite bathroom with a lovely view, she thinks coming to the home was an excellent decision. I am very happy to recommend The Coombe House to anyone considering the home for their elderly relatives.
My mother feels comfortable and secure there and enjoys the many activities that are provided.
The family are all made to feel very welcome when visiting and are always offered tea or coffee and cake. I have had lunch there on many occasions and the food is excellent.
The peace of mind I have knowing that Mum is being looked after as well as is possible and that she is happy is invaluable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2018Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Coombe House.
There are no upcoming events for Coombe House.
Awards / Recognitions (1)
- 14 May 2026Recipient: Coombe House
Accreditations
There are no accreditations posted yet for Coombe House.
Meet the Team (5)

Suzanne, the Home Manager at Coombe House, is dedicated to fostering an environment where peace, privacy, and independence are paramount. She ensures that each resident enjoys a nurturing atmosphere, living as independently as possible with the utmost respect and sensitivity. With a compassionate and personalized approach, Suzanne leads a committed team that recognizes and supports the unique needs and abilities of every individual. Her unwavering dedication, which enhances the comfort, dignity, and quality of life for all residents, has also earned Coombe House an Outstanding rating by the CQC.

Sarah joined the Coombe House partnership in 2003, bringing with her qualifications in alternative therapies and a deep appreciation for holistic care. Her commitment to enhancing elderly care led her to further training, completing a Level 5 Diploma in Leadership for Health and Social Care.
In her spare time, Sarah enjoys walking her Jack Russell dog, a beloved regular visitor and residents' favourite at Coombe House. Her holistic approach and leadership in care ensure that every resident receives compassionate and comprehensive attention tailored to their individual needs.

Marian, a co-founder of Coombe House, has been dedicated to providing exceptional care since 1988. A trained nurse with a BSc in Gerontology from Oxford, Marian's expertise and compassion have been instrumental in shaping the home's warm and welcoming environment. Her commitment to ensuring residents live as independently and fulfilled as possible and are treated with respect and sensitivity.
Marian's continued involvement reflects her unwavering dedication to the well-being of the residents.

Aisha joined Coombe House in 2023, bringing with her over 10 years of experience in caring for older people. As our Care Coordinator, she oversees the home's Medication Management and is currently pursuing her Level 5 Diploma in Health & Social Care. Known for her calm manner in crisis situations, Aisha’s expertise and genuine compassion make her a favourite among residents. She is committed to ensuring that every resident is treated with respect and sensitivity, tailored to their individual care needs and abilities. Aisha’s exceptional skills and warm approach truly enhance the quality of care at Coombe House.

Ann joined Coombe House in 2022 having worked in the care industry for over two decades. As a Senior Health Care Assistant, she has the responsibility for overseeing the personal care of our residents daily ensuring our residents lead a safe, happy, and comfortable life in our lovely residential home. Ann is also our Activities Coordinator, Hydration Champion and point of contact for families and friends of our residents. Her role is dynamic, each day bringing new challenges and opportunities to demonstrate compassion and empathy for all our residents' needs.
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