
Coombe House is a warm, welcoming home where the residents are treated with kindness and respectR A(Daughter of Resident/Service User)

We can't recommend this care home highly enough. The care is excellent; everyone is so friendlyMargaret W(Daughter of Resident/Service User)

We don’t think we could find a better home anywhere.Jane Y(Daughter of Resident/Service User)

Coombe House is a warm, welcoming home where the residents are treated with kindness and respectR A(Daughter of Resident/Service User)

We can't recommend this care home highly enough. The care is excellent; everyone is so friendlyMargaret W(Daughter of Resident/Service User)

We don’t think we could find a better home anywhere.Jane Y(Daughter of Resident/Service User)

Coombe House is an Outstanding-rated (CQC, March 2021), residential care home offering exceptional, person-centred care in a warm and homely environment. Set in the picturesque village of Streatley, near Reading and Newbury in Berkshire, the home benefits from excellent transport links to London and across the South of England. Family-owned since 1988, Coombe House combines extensive experience with a truly personal approach to care.
Both long-term residential care and short-term respite...
Care Provided by Coombe House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coombe House for full pricing details and T&Cs.
Contact Coombe House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- C Windebank and S Howard
- Private Owned
Person in charge
- Suzanne Howard (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (20)
Visiting
- At any time
Parking
- Plenty of parking space in the driveway
Coombe House Reviews (70)
Coombe House has a Review Score of 9.9 (9.856) out of 10, based on 17 reviews in the last 2 years.
Over all time Coombe House has 70 reviews.
The home is in a pleasant, residential area with pleasant well kept gardens with shrubs and nearby trees. The staff obviously care for their residents. They know my mother well and their care for her could not be better. Visitors have sufficient parking and are welcomed by the staff with tea or coffee, biscuits and cake. Meals are varied, well presented and tasty. My mother has a room with her own furniture and ornaments which she finds comfortable and a private bathroom. There is also a well-furnished lounge and conservatory and garden furniture. My mother is very happy living there.
My 96-year-old mother has been a resident of The Coombe House since May of this year. In August she developed a severe infection of shingles on her eye which resulted in a six-week stay in hospital. On discharge, my mother was barely weight bearing and had multiple skin tears on her legs as well as pressure sores on her buttocks but The Coombe House agreed to take her back and try to rehabilitate her. I cannot praise the staff more highly for their enthusiasm, dedication and skill. In the 3 weeks since discharge, they have achieved so much. I am always welcome and have often eaten there. The food is excellent. The home is friendly and provides many activities. The staff are also very well trained.
With mum needing more help than her "pop in" carers and my sister and I could provide, we visited a few homes of which The Coombe House was best by far. The overall appearance and feel and the way we were greeted and showed around made it the place we felt we would be happy for mum to be. Mum moved in February and with the help and support of the carers and hints and tips offered by the residents, mum's confidence and mobility soon started to improve, so much so she was going out in the garden on her own. (but under the watchful eye of the carers) something she hadn't been able to do for the last year or so in her own home. We visit mum most days and have got to know the staff well. We feel safe in the knowledge that mums care is in their hands as they obviously take great pride in the service they provide to the residents and the peace of mind my sister and I have is priceless.
We've found the management and staff at the home both very helpful and friendly and the place has a good family feel to it. My wife and I have visited the home on a regular basis over the past 14-15 months and have always felt welcomed, most times with a cup of tea or coffee, even when we've turned up at odd hours.
My mum came to Coombe House in April 2016 and settled well. The staff were friendly and considerate and encouraged her to participate in a range of activities which helped with her integration.
Unfortunately, in August she had shingles and ended up in the hospital for six weeks. The manager and staff of Coombe House were crucial to enabling her discharge from the hospital, even ordering an electric bed (she had fallen out of bed several times whilst in the hospital). The care since she has returned to the home has been superb and she has improved dramatically, including much-improved mobility.
I have no hesitation in recommending Coombe House to others.
Mum moved into The Coombe in June 2015, she struggled to cope following the loss of dad in November 2014. The Coombes has been so supporting for mum at a very difficult time. The staff are caring and empathetic and have good command of the English language. There are a range of activities that mum can get involved in and generally stays mentally active. She has re-started knitting after many years and colouring too! The home has a family feel and is run by a caring family.
I have been in The Coombe House for seven years. I came when I was ninety years old. It was fortunate for me there was an empty room, as it is usually full. I am very happy and contented as I have my independence, but there is always some one to care for me if I need it. I have no washing or cooking or cleaning to do. A doctor comes around once a week or when necessary. Once a month we have Holy Communion in the lounge. Each afternoon there is entertainment. The meals are excellent and varied, also there are exercises three mornings a week. It is a warm and friendly place and I am very contented and happy.
The Coombe House is an amazingly caring home. My father came here a year ago in a poor state of health. He has just had his 101th birthday and is in great form, all due to the kindness, care and attention to detail of the staff here. The residents are treated like family and cared for with great love and professionalism.
The Coombe House is a small and very homely place with a very efficient but personal level of care. From cleaners to the management, everyone does their best in what are sometimes very trying and difficult situations. On a personal note, I visit my mum as often as possible and am always greeted with a smile and never been made to feel that I am in the way.
The Coombe House maintains a very high standard in every respect. The proprietors have created a very homely and caring environment. Each resident is treated with great respect and their dignity is considered. The meals are of a high quality and always enjoyed. All the staff are very friendly and helpful, which creates a relaxed atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2018Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Coombe House.
There are no upcoming events for Coombe House.
Awards / Recognitions (1)
- 14 May 2026Recipient: Coombe House
Accreditations
There are no accreditations posted yet for Coombe House.
Meet the Team (5)

Suzanne, the Home Manager at Coombe House, is dedicated to fostering an environment where peace, privacy, and independence are paramount. She ensures that each resident enjoys a nurturing atmosphere, living as independently as possible with the utmost respect and sensitivity. With a compassionate and personalized approach, Suzanne leads a committed team that recognizes and supports the unique needs and abilities of every individual. Her unwavering dedication, which enhances the comfort, dignity, and quality of life for all residents, has also earned Coombe House an Outstanding rating by the CQC.

Sarah joined the Coombe House partnership in 2003, bringing with her qualifications in alternative therapies and a deep appreciation for holistic care. Her commitment to enhancing elderly care led her to further training, completing a Level 5 Diploma in Leadership for Health and Social Care.
In her spare time, Sarah enjoys walking her Jack Russell dog, a beloved regular visitor and residents' favourite at Coombe House. Her holistic approach and leadership in care ensure that every resident receives compassionate and comprehensive attention tailored to their individual needs.

Marian, a co-founder of Coombe House, has been dedicated to providing exceptional care since 1988. A trained nurse with a BSc in Gerontology from Oxford, Marian's expertise and compassion have been instrumental in shaping the home's warm and welcoming environment. Her commitment to ensuring residents live as independently and fulfilled as possible and are treated with respect and sensitivity.
Marian's continued involvement reflects her unwavering dedication to the well-being of the residents.

Aisha joined Coombe House in 2023, bringing with her over 10 years of experience in caring for older people. As our Care Coordinator, she oversees the home's Medication Management and is currently pursuing her Level 5 Diploma in Health & Social Care. Known for her calm manner in crisis situations, Aisha’s expertise and genuine compassion make her a favourite among residents. She is committed to ensuring that every resident is treated with respect and sensitivity, tailored to their individual care needs and abilities. Aisha’s exceptional skills and warm approach truly enhance the quality of care at Coombe House.

Ann joined Coombe House in 2022 having worked in the care industry for over two decades. As a Senior Health Care Assistant, she has the responsibility for overseeing the personal care of our residents daily ensuring our residents lead a safe, happy, and comfortable life in our lovely residential home. Ann is also our Activities Coordinator, Hydration Champion and point of contact for families and friends of our residents. Her role is dynamic, each day bringing new challenges and opportunities to demonstrate compassion and empathy for all our residents' needs.
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