Chesham Bois Manor

Amersham Road, Chesham HP5 1NE

Set within an idyllic eight acres of beautiful Buckinghamshire countryside, Chesham Bois Manor offers the serenity and exclusivity of a Manor House.

To ensure a top level of service for a varied range of residents, Chesham Bois Manor has created a purpose built courtyard style environment to cater for people with dementia related needs. This specialist environment also has a safe, enclosed garden and internal 'walking path' which provides for freedom of movement and independence.

There is a choice of single or single en suite bedrooms, all of which may be personalised.

Chesham offers a choice of lounges and dining areas, plus a private period, panelled wall library which is ideal for families and guests to use. The beautifully manicured gardens at Chesham offer a safe environment, with easy access pathways and plenty of space for events.

Chesham Bois Manor offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

Group: B&M Care Ltd

Person in charge: Maureen Overend (Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 37

Weekly Charges Guide: Personal Care Single from £750 (These prices are only a guideline, please contact Chesham Bois Manor to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Chesham Bois Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Chesham Bois Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Chesham Bois Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.292 for Chesham Bois Manor is calculated as follows: ( (102 Excellents x 5) + (96 Goods x 4) + (21 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.292

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.938 Points relating to the number of positive Reviews for Chesham Bois Manor is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9.6 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Chesham Bois Manor has a Review Score of 9.2 (9.230) from 19 Reviews


Average Ratings

  • Excellent
    10
  • Good
    6
  • Satisfactory
    3
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chesham Bois Manor?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Chesham Bois Manor

  • Daughter of Resident/Service User
    10
  • Wife of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • more

I always find a warm welcome here and my friend is well looked after and appreciated the care she has. She has had to endure several operations in the last few years. I find the staff are patient and loving, sometimes in difficult circumstances. I also feel efforts are made to stimulate and entertain the residents which my friend loves.

How likely would you be to recommend Chesham Bois Manor? Likely

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Average Rating:   4.2 out of 5

Mum has been a resident here for 2 and a half years. Without exception, she likes all the staff. There is a low turnover of staff, which has meant that mum has had the consistency of care which we were seeking. Whilst mum doesn't join in many of the activities there are plenty organised. The visiting farm was a real highlight for her. The food is tasty, portion sizes appropriate and meals are suited to the residents. The bi-annual meeting of residents/families and the home provides an opportunity for favourite menus to be chosen.
During the last year of building works, the residents have been kept clean, safe and entertained. A huge thank you. I can not recommend Chesham Bois manor and staff highly enough.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.8 out of 5

My wife has been here three months and I have nothing but praise for the way in which she has been looked after and her friends are equally impressed by her care.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Very very happy with the care provided.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   5 out of 5

One the whole we are really pleased how Mom has settled into the manor! We were expecting her to ask the question about when she was coming home, which we have been spared, thankfully.

When Mom calls out, she does usually need assistance but, we do feel sometimes, she doesn't receive the appropriate response. This results in her becoming more agitated.

Over the past few months, we have been grateful for the care and love shown towards Mom.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   3.9 out of 5

My husband has been well looked after. He does sometimes appear untidy in his clothing but if I mention this to the staff they soon get it sorted. He is as happy as he can be and the staff are all very approachable and very caring. Well done to all.

How likely would you be to recommend Chesham Bois Manor? Likely

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Average Rating:   4 out of 5

The care here at Chesham Bois Manor has been wonderful. My husband has helped with kindness and confidence which has benefitted him greatly! The staff are friendly and compassionate both to the resident and their families.
The atmosphere is calm and welcoming.
I cannot finish without commenting on how clean everywhere is. The laundry is done and returned to each resident in excellent condition.
I would recommend this care home to anyone!
Thank you Chesham Bois.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   5 out of 5

Mother is very content and is looked after very well. I visit her every week and am happy with a number of activities that take place regularly. The food is of a good standard and made on the premises, she spends a lot of time with other residents in their lounges which is encouraged by the staff which I am very pleased about.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.6 out of 5

My husband was only at Chesham Bois for 2 weeks respite to see how he coped as he is partially sighted and has poor hearing as well as dementia. The staff were great and very kind to me as this was a difficult decision with a view to being a permanent resident. He settled well after a few days and seemed really happy.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.3 out of 5

Mum was 97 when she went into Chesham Bois Manor and was looked after there for nearly four years until mum died on 9th March 2017 the care mum received in the home was in my mind excellent nothing was too much trouble and always 100% dedication by all the staff in the way mum was looked after.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.5 out of 5

My mother lived in this care home - said to specialise in dementia care - for about a year before sustaining a fall and being admitted to hospital, whereupon we moved her elsewhere.
During her residence, she seemed to be well liked by the staff, many of whom were very supportive. Unfortunately, some did not seem to know how to persuade a dementia patient to perform the basics, e.g teeth brushing or hand washing and the family had to constantly remind the staff of the need to monitor these routine tasks. This was disappointing and the manager seemed unable to improve the situation, despite repeated requests.

How likely would you be to recommend Chesham Bois Manor? Unlikely

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Average Rating:   2.8 out of 5

The residents suffer from dementia. The staff treat them all with love, care and respect. They have en suite bedrooms and accommodation consisting of lounges, dining rooms and conservatory with access to a courtyard area and patio which are pleasant and welcoming. Items of interest are displayed in the corridors e.g. wedding dress, hats, scarves, dressing table with contents, piano. Activities are offered and social occasions organised.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.2 out of 5

Staff always prepared to help - but seem reactive as opposed to pro-active. Staffing levels low at times. Rooms very dark and dreary. Decor tired and needing vast improvement. Gardens always well kept.

How likely would you be to recommend Chesham Bois Manor? Likely

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Average Rating:   3.2 out of 5

Staff are extremely caring and loving. Residents are treated with respect and kindness with great patience. Activities are provided most mornings. Rooms are kept very clean especially the ensuite bathrooms. Laundry is collected on a regular basis and returned promptly. Management is most responsive and informative. My mother is very happy here.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.4 out of 5

My mother died on the 16th June. Although I live 150 miles away, I was kept informed all the way which allowed me and my son to visit her a couple of days before she died. I shall always appreciate this, plus being told someone was with her as she died. Prior to her death, she'd been so well looked after and I was immediately informed of every little cough, infection or fall. Plus as I have a mental health illness, this was always taken into consideration.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Chesham Bois Manor has a very friendly and homely atmosphere and is surrounded by lovely gardens. The management and carers are all so very professional and helpful, making sure each resident is given help with their own personal individual needs. They made my mother feel very welcome and were very kind and reassuring to me. All the staff working at the home are cheerful, kind and helpful to both residents and their family and friends.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.5 out of 5

I feel confident of the care given and am impressed and reassured by the strong caring positive relationships staff have with the residents.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.6 out of 5

I have been volunteering for 4 hours on a Tuesday morning for the past 3 months. I really enjoy it. I love the residents and spending time with them. The staff are all very caring and clearly want the best for all the residents. They show care and love to them all.

How likely would you be to recommend Chesham Bois Manor? Extremely Likely

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Average Rating:   4.5 out of 5

In my experience, the carers do their best and are friendly and helpful.

All I would say is that when I needed to use the wheelchair to take the resident out, the brakes didn't work, the catch to fold the handles back was broken and one of the rest catches wasn't working - so one or two new wheelchairs wouldn't go amiss.

How likely would you be to recommend Chesham Bois Manor? Neither Unlikely or Likely

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Average Rating:   3.4 out of 5

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Bed Vacancies

10 Bed Vacancies

posted 15 May 2018

Private Residential dementialower need residential dementia

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: B&M Care Ltd

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: B&M Care Ltd

Date: Saturday 01 Apr 2017

more details

November 2010

2010 national care awards winner

Recipient: Chesham Bois Manor

Date: Saturday 27 Nov 2010

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Chesham Bois Manor