The Penningtons, Chestnut Lane, Amersham HP6 6EJ
The Croft is a purpose care home which can accommodate up to 64 residents. All rooms are en-suite and can be personalised so that residents feel truly 'at home'.
There are four self-contained living areas within the home, each with a spacious lounge area to relax in as well as a kitchen to prepare refreshments and snacks.
The Croft provides personalised care and support to older people and can offer care to people who may be living with dementia. Staff support residents to live as independently as any health conditions will allow.
Residents can choose to take part in a wide variety of activities and have access to fully accessible gardens on-site.
Heritage Care believe that everyone is unique and they should be able to lead valued lives in their communities treated with dignity and respect, no matter their age, health condition or disability.
Group: Heritage Care
Person in charge: Christine Sallans (Manager)
Local Authority / Social Services: Buckinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Admission Information: Self-Funders & Local Authority funded places available. Ages 65+.
Single Rooms: 60
Rooms with ensuite WC: 60
Weekly Charges Guide: Personal Care Single from £655
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visitors welcome at all times.
Plenty of parking for visitors onsite.
Latest Care Quality Commission* Report on The Croft Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Croft Care Home has a Review Score of 7.4 (7.356)
The Review Score of 7.4 (maximum of 10) for The Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Croft Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.273 for The Croft Care Home is calculated as follows: ( (3 Excellents x 5) + (8 Goods x 4) ) ÷ 11 Ratings = 4.273
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.083 Points relating to the number of positive Reviews for The Croft Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend The Croft Care Home?
Reviewer Connection to The Croft Care Home
Submitted from a Website Submission by Violet S on Friday 17 June 2016. Relates to June 2016.
Was very happy to see that the staff had organised a tea party to celebrate the queen's birthday. They had a raffle and the food was lovely and plentiful, all the staff were joining in with the residents and had ice creams and plenty to drink.
How likely would you be to recommend The Croft Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Don't Know
Davina Sellick, Head of Marketing & Communications, The Heritage care Group at The Croft Care Home responded to this review on 20 Jun 2016:
Thank you for your review of The Croft. Our team work hard to organise activities and events that residents, friends, family members and staff can all enjoy together. We look forward to welcoming you to another event at The Croft very soon.
There are currently no Care Home Idol entrants who have performed at The Croft Care Home