Culwood House Residential Care Home for the Elderly

130 Lye Green Road, Chesham HP5 3NH

Culwood House Residential Care Home for the Elderly, Chesham, Buckinghamshire
Culwood House Residential Care Home for the Elderly, Chesham, Buckinghamshire
Culwood House Residential Care Home for the Elderly, Chesham, Buckinghamshire

Culwood House is a residential care home in the town of Chesham in South Buckinghamshire. All the bedrooms are en-suite and residents have access to a communal lounge, a large dining room and conservatory as well as a large flat garden and two summerhouses.

Culwood House complies with the required standards for residential care. It offers a warm, homely environment for its residents to live in and due to its smaller size carers are able to build closer relationships with each resident and cater for their needs on a more personal level.

Owner: Culwood House Ltd

Person in charge: Rachel Elton-Jones (Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino, German, Polish, Romanian

Single Rooms: 19

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £900 – £975 (These prices are only a guideline, please contact Culwood House Residential Care Home for the Elderly to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any time of day or night, but we kindly ask for a phone call if visiting after 10p.m. at night.

Parking:

Front drive and unrestricted parking available on the road outside the house.

Latest Care Quality Commission* Report on Culwood House Residential Care Home for the Elderly: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Culwood House Residential Care Home for the Elderly has a Review Score of 9.5 (9.528)

The Review Score of 9.5 (maximum of 10) for Culwood House Residential Care Home for the Elderly is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Culwood House Residential Care Home for the Elderly in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.778 for Culwood House Residential Care Home for the Elderly is calculated as follows: ( (56 Excellents x 5) + (16 Goods x 4) ) ÷ 72 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Culwood House Residential Care Home for the Elderly is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Culwood House Residential Care Home for the Elderly?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Culwood House Residential Care Home for the Elderly

  • Daughter of Resident/Service User
    4
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

My Mother was in Culwood House Residential Care Home for over 3 years, and it was a great comfort and reassurance to know how well she was looked after. The staff were so caring, kind and patient. Always quick to call for medical advice.
Culwood House is very cosy and clean, with a homely atmosphere, lovely conservatory and beautiful garden.
Our family were always made very welcome when visiting and were always provided with drinks and delicious lunches when required.
Thanks to all for everything.

How likely would you be to recommend Culwood House Residential Care Home for the Elderly? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rachel Elton-Jones, Manager at Culwood House Residential Care Home for the Elderly responded to this review on 11 Sep 2017:

Thank you very much for your kind review, Helen. Your Mum was a lovely lady and we miss looking after her. I hope you will continue to pop in for meals and drinks when you're in the area.

My father stayed at Culwood for just over a year. He moved there around the end of January 2016 and passed away in March of this year. Throughout his stay, he was well looked after by the staff who were diligent and thoughtful.
The standards of care were high and the team did a good job of understanding and dealing with his specialist needs.

How likely would you be to recommend Culwood House Residential Care Home for the Elderly? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rachel Elton-Jones, Manager at Culwood House Residential Care Home for the Elderly responded to this review on 01 Aug 2017:

Thank you very much for your kind review of Culwood House, John.

My family can't praise the home enough. They deal with my father's needs extremely well. The carers are sympathetic, caring and kind. The food is good and the residents are entertained and kept active. It's a wonderful, wonderful place!

How likely would you be to recommend Culwood House Residential Care Home for the Elderly? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elton-Jones, Manager at Culwood House Residential Care Home for the Elderly responded to this review on 05 Jun 2017:

Thank you very much for your very lovely review. We're so pleased you enjoy living at Culwood.

Everything about Culwood House Residential Care Home for the Elderly from the caring staff, to the beautifully kept rooms, the delicious home cooked food, the Easter egg hunt and the respect when my mother has been shown could not be improved upon it. It truly is a home from home and I visited many before coming across Culwood House Residential Care Home for the Elderly. I would not let my mother stay anywhere else!

How likely would you be to recommend Culwood House Residential Care Home for the Elderly? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elton-Jones, Manager at Culwood House Residential Care Home for the Elderly responded to this review on 02 May 2017:

Thank you very much for your very kind review Camilla. We miss looking after your Mum. She was a lovely lady.

My mother has been a resident at Culwood House for 2 and a half years. She has good mental capacity but suffers from osteoporosis and needs a lot of physical support. The care and affection she receives is outstanding.
I have recommended Culwood House to friends who now have parents living there too!
The standard of upkeep and maintenance of the home is excellent. I am made to feel so welcome there too, and I actually often try to put my own house key in the front door!

How likely would you be to recommend Culwood House Residential Care Home for the Elderly? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum moved into Culwood in Feb 2016. It has been an extremely positive experience. The care she has received has been kind, thoughtful, with attention to detail. All queries etc are followed up and attended to in a timely fashion. The food is delicious and tastes of home-cooking (I've had several meals there). Activities are regularly organised and displayed on the website which is very helpful. I really can't fault this home and I feel very fortunate that mum is living there and being so well looked after.

How likely would you be to recommend Culwood House Residential Care Home for the Elderly? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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