
Such a beautiful home with excellent staff and amazing serviceLaura G(Granddaughter of Resident/Service User)

It’s hard to put into words how lovely the people who work at Culwood House are.M K(Granddaughter of Resident/Service User)


Such a beautiful home with excellent staff and amazing serviceLaura G(Granddaughter of Resident/Service User)

It’s hard to put into words how lovely the people who work at Culwood House are.M K(Granddaughter of Resident/Service User)


Culwood House is a residential care home in Chesham, Buckinghamshire. It has been a family established and managed care home since 1988.
The home offers accommodation for up to 19 residents, with the larger rooms being available for couples. This smaller size provides a warm and friendly environment for residents, visitors and staff alike.
All the bedrooms are en-suite and residents have access to a communal lounge, a large dining room...
Care Provided by Culwood House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
24 hour staff on duty
Support with personal care
In house activities programme
Laundry
Meals & Refreshments (including visitors free of charge)
Utilities
General maintenance
Chiropody
Hairdressing
Newspapers/Magazines
Continence products not supplied through NHS
Staff time for trips to medical appointments
The price(s) shown are provided by the care home. Contact Culwood House Residential Care Home for full pricing details and T&Cs.
Contact Culwood House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Culwood House Ltd
- Private Owned
Person in charge
- Rachel Elton-Jones (Registered Manager and Director)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (15)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (7)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors welcome at any time of day or night, but kindly phone if visiting after 10pm at night. Please see website for full details of visiting or call the home.
Parking
- Front drive and unrestricted parking available on the road outside the house.
Culwood House Residential Care Home Reviews (54)
Culwood House Residential Care Home has a Review Score of 9.6 (9.592) out of 10, based on 9 reviews in the last 2 years.
Over all time Culwood House Residential Care Home has 54 reviews.
It feels more like a home than a care home. This is due to the many small details such as the soft furnishings and fresh flowers around the entire house to the way the residents come together to eat their meals around one big table in the dining room. It is always clean and I really feel the staff know my father and try hard to accommodate his needs with patience and kindness.
Thank you for your very lovely review CO'B. I'm so pleased that you feel your fathers needs are met so well. Thank you for appreciating the environment too.
It is so pleasant walking about here. My previous home had at least three sets of stairs, you couldn't go anywhere without using a staircase. Here we have a chair for the stair but I rarely use it.
Thank you very much for your kind review. I'm really pleased you find it easier to get around now you're here.
Culwood House is an amazing care home. All the carers are friendly, helpful and kind. The residents are all very well looked after. The house itself is beautiful with a lovely, well-kept garden. If your relative (resident) wants to join in activities, there is always something to do on a daily basis. The management of the home is excellent and communication with them is always easy, very clear and sympathetic.
Thank you very much for your very kind review of Culwood. I'm so pleased you think the garden is lovely and the activities are good.
From what I have seen at first hand, the care my sister received by all staff was excellent on all counts.
Thank you very much for your review of Culwood. Best wishes Rachel.
From the moment you walk into Culwood you feel like you are in a proper home. Everywhere is beautifully decked with flowers, plants and collectable items. The management and staff are welcoming and work together as a team - caring, cooking, cleaning, admin and anything else that keeps the house running efficiently. It is a pleasure to visit and I cannot praise the staff enough. And - the most important thing - my husband is happy and well cared for.
Thank you very much for your lovely review, B S. I'm so pleased you appreciate the environment and the staff.
Mum has been at Culwood for just over a year, having lived independently before a short but significant illness. She is very well in the main, however, her physical dexterity and confidence were impacted by her illness resulting in her move to Culwood. The staff are amazing in supporting her rehabilitation and they have helped to develop her confidence to do more things each day. All of the team are friendly and welcoming and put the residents at the heart of everything they do. Nothing appears to be too much trouble: from a choc ice on a hot day to a listening ear. There are a wide range of activities so residents are mentally and physically stretched, should they wish to join in, ranging from trips on a canal boat, art lessons and 'Knit and Natter'- Mum's favourite! The menus are varied and residents are encouraged to request their favourite foods to feature on the ever-changing menu. Culwood is amazing. The team are terrific and I feel blessed to have found somewhere so lovely for mum!
Thank you so much for your very lovely review, Joanne. I'm so pleased that you and your Mum are happy and that the activities and food are enjoyed.
I have visited Culwood House on numerous occasions since my mother became a resident in January and can honestly say that she is always very well looked after. The care home has a warm and friendly atmosphere which is entirely down to the excellent staff, all of whom my mother likes. Having been increasingly concerned for my mother's wellbeing over the last 4 years, it is extremely comforting to know that she is now well cared for and safe at Culwood House.
Thank you very much for your kind review of Culwood House, J S. I'm really pleased that your Mum has settled in so well and likes the staff so much.
I researched several care homes before choosing Culwood House. Without a doubt, the quality of the accommodation and staff is superior to any others we looked at. I liked the fact that there is a family feeling between staff.
Thank you very much Roger for your kind review of Culwood House.
My Aunt settled in well and all staff have been helpful and welcoming. Staff were given a training course to better facilitate and understand her condition. Culwood had such a homely atmosphere that we felt she would be able to settle more quickly. She loves the garden and the access to it. The fact that meals, especially during warm weather, can be eaten outside or in, at residents individual choosing, gives the home a more relaxed feel. The staff are always attentive and take time with the residents and their differing personalities. Choosing Culwood was definitely the right decision due mainly to the staff and homely atmosphere.
Thank you for your very kind review. I’m so pleased that your aunt continues to enjoy the garden and general environment at Culwood.
Culwood House is very cosy and clean, with a homely atmosphere, lovely conservatory and beautiful garden.
Our family were always made very welcome when visiting and were always provided with drinks and delicious lunches when required.
Thanks to all for everything.
Thank you very much for your kind review, Helen. Your Mum was a lovely lady and we miss looking after her. I hope you will continue to pop in for meals and drinks when you're in the area.
The standards of care were high and the team did a good job of understanding and dealing with his specialist needs.
Thank you very much for your kind review of Culwood House, John.
My family can't praise the home enough. They deal with my father's needs extremely well. The carers are sympathetic, caring and kind. The food is good and the residents are entertained and kept active. It's a wonderful, wonderful place!
Thank you very much for your very lovely review. We're so pleased you enjoy living at Culwood.
Everything about Culwood House Residential Care Home for the Elderly from the caring staff, to the beautifully kept rooms, the delicious home cooked food, the Easter egg hunt and the respect when my mother has been shown could not be improved upon it. It truly is a home from home and I visited many before coming across Culwood House Residential Care Home for the Elderly. I would not let my mother stay anywhere else!
Thank you very much for your very kind review Camilla. We miss looking after your Mum. She was a lovely lady.
I have recommended Culwood House to friends who now have parents living there too!
The standard of upkeep and maintenance of the home is excellent. I am made to feel so welcome there too, and I actually often try to put my own house key in the front door!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Culwood House Residential Care Home.
There are no upcoming events for Culwood House Residential Care Home.
Awards / Recognitions (4)
- 24 Jun 2024Recipient: Culwood House Residential Care Home
- 20 Sep 2023Recipient: Culwood House Residential Care Home
- 02 May 2018Recipient: Culwood House Residential Care Home
Accreditations
There are no accreditations posted yet for Culwood House Residential Care Home.
Meet the Team (1)

Rachel Elton-Jones is responsible for the overall management of Culwood House and its employees and has been working at Culwood House since 2008. She is Anita Larkin’s daughter and grew up in Culwood House’s sister care home, White Hill House, from the age of six. Before working at Culwood House she worked for Morgan Stanley in Canary Wharf for 8 years and prior to that she worked for Willis in the City for 4 years. Rachel holds a QCF level 5 diploma in health and social care, an ILM leadership and management award and a BA hons degree in Modern Languages and European studies. She undertakes training on a regular basis to keep her knowledge and skills up to date. She is a member of the Skills for Care registered managers’ network, the My Home Life initiative and the Bucks registered managers’ network which helps her to keep abreast of changes within the sector. Rachel is supported by a fantastic team at Culwood House which consists of three team leaders, an administration manager, care assistants, chefs and housekeeping staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Culwood House Residential Care Home to verify any information. View our terms and conditions. Culwood House Residential Care Home has an Enhanced Service -more info.