Search...

Culwood House Residential Care Home

130 Lye Green Road, Chesham, Buckinghamshire HP5 3NH
Culwood House Residential Care Home Logo
Jobs
Culwood House Residential Care Home logo
Such a beautiful home with excellent staff and amazing serviceLaura G(Granddaughter of Resident/Service User)
Culwood House Residential Care Home, Chesham
It’s hard to put into words how lovely the people who work at Culwood House are.M K(Granddaughter of Resident/Service User)
Culwood House Residential Care Home, Chesham
Culwood House Residential Care Home, Chesham

Culwood House is a residential care home in Chesham, Buckinghamshire. It has been a family established and managed care home since 1988.

The home offers accommodation for up to 19 residents, with the larger rooms being available for couples. This smaller size provides a warm and friendly environment for residents, visitors and staff alike.

All the bedrooms are en-suite and residents have access to a communal lounge, a large dining room...  

Care Provided by Culwood House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,700£1,450 - £1,700
Residential Dementia Care£1,450 - £1,700£1,450 - £1,700
Included in fees:-
24 hour staff on duty
Support with personal care
In house activities programme
Laundry
Meals & Refreshments (including visitors free of charge)
Utilities

General maintenance

Excluded in fees:-
Chiropody
Hairdressing
Newspapers/Magazines
Continence products not supplied through NHS

Staff time for trips to medical appointments

Contact Culwood House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Culwood House Ltd
  • Private Owned

Person in charge

  • Rachel Elton-Jones (Registered Manager and Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (7)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visitors welcome at any time of day or night, but kindly phone if visiting after 10pm at night. Please see website for full details of visiting or call the home.

Parking

  • Front drive and unrestricted parking available on the road outside the house.

Culwood House Residential Care Home Reviews (54)

Submit a Review
9.6

Culwood House Residential Care Home has a Review Score of 9.6 (9.592) out of 10, based on 9 reviews in the last 2 years. Over all time Culwood House Residential Care Home has 54 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Culwood House Residential Care Home
Loading...
Showing 54 reviews matching selected criteria
Review from C O (Daughter of Resident) published on 6 September 2019 Submitted via Website
Overall Experience

It feels more like a home than a care home. This is due to the many small details such as the soft furnishings and fresh flowers around the entire house to the way the residents come together to eat their meals around one big table in the dining room. It is always clean and I really feel the staff know my father and try hard to accommodate his needs with patience and kindness.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you for your very lovely review CO'B. I'm so pleased that you feel your fathers needs are met so well. Thank you for appreciating the environment too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Resident / Service User) published on 4 September 2019 Submitted via Postal Card
Overall Experience

It is so pleasant walking about here. My previous home had at least three sets of stairs, you couldn't go anywhere without using a staircase. Here we have a chair for the stair but I rarely use it.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your kind review. I'm really pleased you find it easier to get around now you're here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Daughter of Resident) published on 4 September 2019 Submitted via Postal Card
Overall Experience

Culwood House is an amazing care home. All the carers are friendly, helpful and kind. The residents are all very well looked after. The house itself is beautiful with a lovely, well-kept garden. If your relative (resident) wants to join in activities, there is always something to do on a daily basis. The management of the home is excellent and communication with them is always easy, very clear and sympathetic.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your very kind review of Culwood. I'm so pleased you think the garden is lovely and the activities are good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert C (Brother of Resident) published on 2 September 2019 Submitted via Postal Card
Overall Experience

From what I have seen at first hand, the care my sister received by all staff was excellent on all counts.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your review of Culwood. Best wishes Rachel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from B S (Wife of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

From the moment you walk into Culwood you feel like you are in a proper home. Everywhere is beautifully decked with flowers, plants and collectable items. The management and staff are welcoming and work together as a team - caring, cooking, cleaning, admin and anything else that keeps the house running efficiently. It is a pleasure to visit and I cannot praise the staff enough. And - the most important thing - my husband is happy and well cared for.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your lovely review, B S. I'm so pleased you appreciate the environment and the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne S (Daughter of Resident) published on 29 August 2019 Submitted via Website
Overall Experience

Mum has been at Culwood for just over a year, having lived independently before a short but significant illness. She is very well in the main, however, her physical dexterity and confidence were impacted by her illness resulting in her move to Culwood. The staff are amazing in supporting her rehabilitation and they have helped to develop her confidence to do more things each day. All of the team are friendly and welcoming and put the residents at the heart of everything they do. Nothing appears to be too much trouble: from a choc ice on a hot day to a listening ear. There are a wide range of activities so residents are mentally and physically stretched, should they wish to join in, ranging from trips on a canal boat, art lessons and 'Knit and Natter'- Mum's favourite! The menus are varied and residents are encouraged to request their favourite foods to feature on the ever-changing menu. Culwood is amazing. The team are terrific and I feel blessed to have found somewhere so lovely for mum!

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you so much for your very lovely review, Joanne. I'm so pleased that you and your Mum are happy and that the activities and food are enjoyed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Son of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

I have visited Culwood House on numerous occasions since my mother became a resident in January and can honestly say that she is always very well looked after. The care home has a warm and friendly atmosphere which is entirely down to the excellent staff, all of whom my mother likes. Having been increasingly concerned for my mother's wellbeing over the last 4 years, it is extremely comforting to know that she is now well cared for and safe at Culwood House.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your kind review of Culwood House, J S. I'm really pleased that your Mum has settled in so well and likes the staff so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roger P (Husband of Resident) published on 28 August 2019 Submitted via Postal Card
Overall Experience

I researched several care homes before choosing Culwood House. Without a doubt, the quality of the accommodation and staff is superior to any others we looked at. I liked the fact that there is a family feeling between staff.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much Roger for your kind review of Culwood House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Niece of Resident) published on 21 August 2019 Submitted via Website
Overall Experience

My Aunt settled in well and all staff have been helpful and welcoming. Staff were given a training course to better facilitate and understand her condition. Culwood had such a homely atmosphere that we felt she would be able to settle more quickly. She loves the garden and the access to it. The fact that meals, especially during warm weather, can be eaten outside or in, at residents individual choosing, gives the home a more relaxed feel. The staff are always attentive and take time with the residents and their differing personalities. Choosing Culwood was definitely the right decision due mainly to the staff and homely atmosphere.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you for your very kind review. I’m so pleased that your aunt continues to enjoy the garden and general environment at Culwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen L (Daughter of Resident) published on 11 September 2017 Submitted via Website
Overall Experience
My Mother was in Culwood House Residential Care Home for over 3 years, and it was a great comfort and reassurance to know how well she was looked after. The staff were so caring, kind and patient. Always quick to call for medical advice.
Culwood House is very cosy and clean, with a homely atmosphere, lovely conservatory and beautiful garden.
Our family were always made very welcome when visiting and were always provided with drinks and delicious lunches when required.

Thanks to all for everything.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your kind review, Helen. Your Mum was a lovely lady and we miss looking after her. I hope you will continue to pop in for meals and drinks when you're in the area.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Son of Resident) published on 1 August 2017 Submitted via Postal Card
Overall Experience
My father stayed at Culwood for just over a year. He moved there around the end of January 2016 and passed away in March of this year. Throughout his stay, he was well looked after by the staff who were diligent and thoughtful.

The standards of care were high and the team did a good job of understanding and dealing with his specialist needs.

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your kind review of Culwood House, John.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter P (Resident / Service User) published on 5 June 2017 Submitted via Postal Card
Overall Experience

My family can't praise the home enough. They deal with my father's needs extremely well. The carers are sympathetic, caring and kind. The food is good and the residents are entertained and kept active. It's a wonderful, wonderful place!

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your very lovely review. We're so pleased you enjoy living at Culwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Camilla B (Daughter of Resident) published on 3 May 2017 Submitted via Postal Card
Overall Experience

Everything about Culwood House Residential Care Home for the Elderly from the caring staff, to the beautifully kept rooms, the delicious home cooked food, the Easter egg hunt and the respect when my mother has been shown could not be improved upon it. It truly is a home from home and I visited many before coming across Culwood House Residential Care Home for the Elderly. I would not let my mother stay anywhere else!

Reply from Rachel Elton-Jones, Manager at Culwood House Residential Care Home

Thank you very much for your very kind review Camilla. We miss looking after your Mum. She was a lovely lady.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christina A (Daughter of Resident) published on 26 July 2016 Submitted via Postal Card
Overall Experience
My mother has been a resident at Culwood House for 2 and a half years. She has good mental capacity but suffers from osteoporosis and needs a lot of physical support. The care and affection she receives is outstanding.
I have recommended Culwood House to friends who now have parents living there too!

The standard of upkeep and maintenance of the home is excellent. I am made to feel so welcome there too, and I actually often try to put my own house key in the front door!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Culwood House Residential Care Home.

Upcoming Events

There are no upcoming events for Culwood House Residential Care Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Culwood House Residential Care Home.

Meet the Team (1)

Rachel Elton-Jones
Rachel Elton-JonesJob Title:Registered ManagerJoined: 2008

Rachel Elton-Jones is responsible for the overall management of Culwood House and its employees and has been working at Culwood House since 2008. She is Anita Larkin’s daughter and grew up in Culwood House’s sister care home, White Hill House, from the age of six. Before working at Culwood House she worked for Morgan Stanley in Canary Wharf for 8 years and prior to that she worked for Willis in the City for 4 years. Rachel holds a QCF level 5 diploma in health and social care, an ILM leadership and management award and a BA hons degree in Modern Languages and European studies. She undertakes training on a regular basis to keep her knowledge and skills up to date. She is a member of the Skills for Care registered managers’ network, the My Home Life initiative and the Bucks registered managers’ network which helps her to keep abreast of changes within the sector. Rachel is supported by a fantastic team at Culwood House which consists of three team leaders, an administration manager, care assistants, chefs and housekeeping staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Culwood House Residential Care Home to verify any information. View our terms and conditions. Culwood House Residential Care Home has an Enhanced Service -more info.