Swarthmore, Gerrards Cross, Buckinghamshire
Swarthmore, Gerrards Cross, Buckinghamshire
Swarthmore, Gerrards Cross, Buckinghamshire

Swarthmore is set in beautiful landscaped gardens in the desirable village of Gerrards Cross, where there are many opportunities for residents to enjoy a variety of cultural and leisure pursuits.

The care home provides palliative, respite and convalescent care to older people or to those living with a physical disability or sensory impairment.

Swarthmore offers residents a comfortable and spacious home with large gardens and communal areas as well as single occupancy bedrooms, some of which have en-suite facilities.

The home also provides a high-quality and varied activities programme to encourage each resident to maintain their hobbies and interests.

Owner: Swarthmore Housing Society Ltd

Person in charge: Claire Allsopp (Home Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Following Assessment. Ages 65+.

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single £707 – £910 (These prices are only a guideline, please contact Swarthmore to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Swarthmore: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 17 Nov 2017

2 x Standard
1 x En-Suite

Reviews

9.6 Swarthmore has a Review Score of 9.6 (9.550)

The Review Score of 9.6 (maximum of 10) for Swarthmore is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Swarthmore in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.55 for Swarthmore is calculated as follows: ( (111 Excellents x 5) + (60 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 180 Ratings = 4.55

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Swarthmore is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 10 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Swarthmore?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Swarthmore

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    6
  • Nephew of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • more

Swarthmore have looked after my mum for over five years now and I couldn't recommend them more. She has anxiety and dementia issues and always receives the highest standards of care and respect. Although run by Quakers my mum is not one, not ever religious, but this has never been an issue.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On the whole, I think Swarthmore is a good care home, I find the staff friendly and affectionate towards my Mum when I'm there and the management warm and helpful. My Mum seems as happy there as a person in the late stages of Parkinson's can be. The main beef I have is the price they charge, £4500 per month is a lot of money and I've just received a letter telling me that the fees are going up again, which they do every year. No specific reason is given for this and I'm not sure why they need an extra £200 per month. For the amount they charge, I might expect nicer food than they serve and more upmarket rooms, even before the rise in fees.

How likely would you be to recommend Swarthmore? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Very Poor

The staff I have observed are unfailingly courteous and conscientious: management is professional and complaints are handled with great tact. Food is good and the rooms are comfortable. The program of events is excellent.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Great staff, friendly atmosphere, good care, good food, nice gardens, good rooms, plenty to do and near town centre. Mum feels safe, well cared for and part of a happy community. What more could you want?

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We are very happy with the level of attention and care provided to our 98-year-old mother by the Swarthmore care home.

Swarthmore is very professionally managed; she is supported by a very talented, competent, caring and enthusiastic team.

Given the lack of close relatives available to provide personal support and comfort to Mum, we are extremely fortunate and grateful for the manner in which Swarthmore tends to her every need and keeps us across her problems and progress. Accordingly, we cannot speak highly enough of the level of service provided to her.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The sensitive, caring approach really helped my aunt settle into the home and helped her make friends with other residents so it feels like a real community. We are very pleased with Swarthmore and are happy to recommend all considering a Care home in the area, to include it as an excellent option to consider.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has settled very well at Swarthmore since she moved there in June 2016. The staff are very caring and respond quickly to any issues. The room is kept very clean and is well maintained. Visitors are always welcomed.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Overall the staff are excellent, especially the permanent staff members. Even temporary and cover staff seem to work to the caring ethos of the home. The building and facilities might be better at a modern purpose built home, however, what there is at Swarthmore is more than adequate and as a relative of a resident, to me, the standard and quality of the care staff will always be key.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Seeing the improvement in my mother’s weight, health and general wellbeing I think we should have moved my mother to the Swarthmore care home earlier.
She is happy with the secure, friendly and attentive staff and surroundings.
Mum has made new friends and enjoys the varied daily activities.
We, her family can feel confident that she is always receiving the best of care and attention.
I cannot speak more highly of Swarthmore and the quality of service that it provides to its residents.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I selected this residential home because I was so impressed by the member of staff who spoke to me about life in Swarthmore. My subsequent visits confirmed everything she said about the kindness of the staff, their respect for residents, the high standard of care and the variety of activities. My mother had lived in a 250 year-old cottage in the West Country and I was concerned about the change to a different environment. However, the warmth and charm of this Edwardian house helped to smooth the transition. I would certainly recommend Swarthmore.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Swarthmore are the kindest and most efficient of people. I visit at least twice a week and only see carers who are doing their very best to help and look after the residents. The food is excellent and everyone seems to do just that little bit extra to help. Whenever I visit, they are all so pleasant that it makes it a pleasure to meet them. On top of that, small things happen which are not always know about. When the washing is carried out (and back to the resident the same day) if one of the name-tags is coming off - someone will sew it on. Small things matter with Swarthmore and I truly appreciate all they do for my Mother.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother in law was cared for perfectly on all fronts, particularly as he was not the most communicative person.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been very pleased with the care that my mother has received in the home. The feeling that you get in the home is that the residents are the most important people and the staff understand that everyone is an individual with individual needs!
The home may not be as modern as a lot of other places, but what it lacks in up to date facilities it makes up for by making sure that everyone receives attention they need. Daily activities certainly help.
The carers are only too pleased to try to make everyone as happy and contented as they can be in residential care. I certainly would encourage people to consider this home.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Swarthmore is a lovely care home the staff are all very kind and helpful. My Mother is very happy and I have no concerns about her well being . The atmosphere feels warm and welcoming whenever I visit. There are also plenty of events and activities happening for the residents too which is nice. The garden is just beautiful too.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The person for whom I have responsibility is now 93. She entered Swarthmore with her husband some four years ago. Her husband died last year. I cannot praise the staff highly enough for, initially their care of both residents, and subsequently for the professionalism and empathy with which they have cared for Joyce who now suffers from dementia. The support throughout her grieving, and the dignity with which they enable Joyce to participate normally in activities have been priceless for both her and me. I have the overall responsibility for her welfare. When I ask her how she is she replies, 'I'm very happy.' And I can see that she really is.

How likely would you be to recommend Swarthmore? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2016

Dignity and Respect Awards 2016

Recipient: Swarthmore

Date: Friday 15 Apr 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Swarthmore