Swarthmore Residential Care Home

31 Marsham Lane, Gerrards Cross SL9 8HB
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9.7 59 Reviews
  • Swarthmore Residential Care Home, Gerrards Cross
Swarthmore is set in beautiful landscaped gardens in the desirable village of Gerrards Cross, where there are many opportunities for residents to enjoy a variety of cultural and leisure pursuits.

The care home provides palliative, respite and convalescent care to older people or to those living with a physical disability or sensory impairment.

Swarthmore offers residents a comfortable and spacious home with large gardens and communal areas as well as single occupancy bedrooms, some of which have en-suite facilities.

The home also provides a high-quality and varied activities programme to encourage each resident to maintain their hobbies and interests.
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Care Provided by Swarthmore Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1246 – £1666
  • Self-Funded Residential Dementia Care: £1246 – £1666
  • RESPITE Self-Funded Residential Care: £1246 – £1666
  • RESPITE Self-Funded Residential Dementia Care: £1246 – £1666

Please note additional fees may be incurred dependent on the level of care required; to evaluate the level of care required an assessment will be carried out prior to moving into Swarthmore.

These prices are only a guideline, please contact Swarthmore Residential Care Home to find out the exact price for your requirements.

Contact Swarthmore Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Swarthmore Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Swarthmore Housing Society Ltd

Person in Charge

  • Claire Allsopp (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (22)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • They welcome visitors anytime. They do ask you to try and respect the lunch time serving between 1245 and 1400 hours.

Swarthmore Residential Care Home Reviews (59)

9.7

Swarthmore Residential Care Home has a Review Score of 9.7 (9.698) out of 10, based on 17 reviews in the last 2 years.
Over all time Swarthmore Residential Care Home has 59 reviews.

Overall Experience
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Review from Alison D (Granddaughter of Resident) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother received fantastic care during her 2-week respite stay. The staff are very professional and extremely friendly. I would definitely recommend Swarthmore for anyone thinking about respite/long term care.
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Review from J C (Wife of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were very kind and helpful and made you feel welcome.
I would recommend the home to other people.
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Review from Janet E (Friend of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home clean and smelling pleasant. The staff are kind and cheerful. The residents always look well groomed. The food is very good quality. The rooms are very pleasant with lovely views.
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Review from Frances A (Resident) published on 2 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The view of the garden from my room was beautiful and uplifting and it made me feels so much better after hospital.
The staff were helpful and courteous in every way. The management was efficient, especially the fast turnaround in setting up respite care. I felt very welcome.
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Review from Martin T (Son of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Swarthmore from September 2016 to the day she passed away in January 2019. I know that she was happy there and this is entirely down to the exemplary care provided to her at the care home. My brothers and I are eternally grateful to the staff of Swarthmore who took care of
Mum's every need and who were so very kind to her. Mum saw them all as friends. Knowing my mother to be Chinese, the care home staff would even deviate off the menu to occasionally cook her Chinese food. I can't think of anywhere else where Mum would have been happier!
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Review from A C (Sister of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister went into Swarthmore for 4 days before Christmas. I was extremely worried and upset but the staff on all levels were so kind to my sister and myself, putting us at our ease and explaining everything. My sister is settling in well and shows a marked improvement in all aspects of her daily life.
Thanks to the care she is receiving! Lovely food, lots to do, nice room and clean!
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Review from Liz S (Daughter of Resident) published on 7 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brothers and I are very happy with the care that our mother receives at Swarthmore. Staff respond quickly and sensitively to any concerns. She is treated with dignity and respect.
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Review from Jenny T (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff have adjusted their care for my Mother as she became more dependent following a spell in hospital. I feel confident in their professionalism and in their care. They treat each resident as an individual and have gone out of their way to encourage her to eat. They are welcoming and hospitable
to visitors too.
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Review from Susan B (Goddaughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the warmth of welcome and assistance offered when I moved my 90-year-old godmother into Swarthmore at the beginning of December 2017 and these first impressions continued. The ethos/atmosphere of Swarthmore is one of care, relaxation and respect for all residents/staff. My
godmother spoke of being treated as an adult, not as a child who made mistakes. As a Catholic, I was uplifted by the respect and tolerance shown for all Christian denominations and other religions - or none, and the peaceful and smooth running of the home and friendliness and genuine concern of all staff. The wealth of activities offered and the cheerful decor of the home, especially over the Christmas season, was delightful. Meals were very good and my godmother loved her food and the offer of hot drinks, cakes and biscuits in the early morning and evening in her room. She enjoyed sitting in the dining room with people she knew. Although help was always available for bathing, laundry, etc she was grateful for being encouraged to maintain her independence and mobility as far as possible. Being converted old houses, Swarthmore has great character and a lovely garden and I sympathise with the cost of maintenance. I thoroughly recommend Swarthmore and am only sorry that my godmother did not have longer there.
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Review from Graham S (Son of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother is extremely well looked after at Swarthmore. The staff are very attentive and every action is taken to ensure the residents are as happy and contented as possible. Nothing is too much trouble and all the staff are very friendly.
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Review from Ray P (Son of Resident) published on 20 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
On the whole, I think Swarthmore is a good care home, I find the staff friendly and affectionate towards my Mum when I'm there and the management warm and helpful. My Mum seems as happy there as a person in the late stages of Parkinson's can be. The main beef I have is the price they charge, £4500 per
month is a lot of money and I've just received a letter telling me that the fees are going up again, which they do every year. No specific reason is given for this and I'm not sure why they need an extra £200 per month. For the amount they charge, I might expect nicer food than they serve and more upmarket rooms, even before the rise in fees.
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Review from Keven F (Son of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff, friendly atmosphere, good care, good food, nice gardens, good rooms, plenty to do and near town centre. Mum feels safe, well cared for and part of a happy community. What more could you want?
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Review from Chris B (Son of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the level of attention and care provided to our 98-year-old mother by the Swarthmore care home.


Swarthmore is very professionally managed; she is supported by a very talented, competent, caring and enthusiastic team.


Given the lack of close relatives available to provide

personal support and comfort to Mum, we are extremely fortunate and grateful for the manner in which Swarthmore tends to her every need and keeps us across her problems and progress. Accordingly, we cannot speak highly enough of the level of service provided to her.
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Review from David (Son of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall the staff are excellent, especially the permanent staff members. Even temporary and cover staff seem to work to the caring ethos of the home. The building and facilities might be better at a modern purpose built home, however, what there is at Swarthmore is more than adequate and as a relative
of a resident, to me, the standard and quality of the care staff will always be key.
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Review from Diana L (Daughter of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Swarthmore are the kindest and most efficient of people. I visit at least twice a week and only see carers who are doing their very best to help and look after the residents. The food is excellent and everyone seems to do just that little bit extra to help. Whenever I visit, they are all
so pleasant that it makes it a pleasure to meet them. On top of that, small things happen which are not always know about. When the washing is carried out (and back to the resident the same day) if one of the name-tags is coming off - someone will sew it on. Small things matter with Swarthmore and I truly appreciate all they do for my Mother.
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Review from Iris H (Sister-in-law of Resident) published on 14 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother in law was cared for perfectly on all fronts, particularly as he was not the most communicative person.
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Review from Michele B (Daughter of Resident) published on 31 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Swarthmore is a lovely care home the staff are all very kind and helpful. My Mother is very happy and I have no concerns about her well being . The atmosphere feels warm and welcoming whenever I visit. There are also plenty of events and activities happening for the residents too which is nice. The
garden is just beautiful too.
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Review from Kate T (Daughter of Resident) published on 24 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care that my mother has received in the home. The feeling that you get in the home is that the residents are the most important people and the staff understand that everyone is an individual with individual needs!
The home may not be as modern as a lot of other places,
but what it lacks in up to date facilities it makes up for by making sure that everyone receives attention they need. Daily activities certainly help.
The carers are only too pleased to try to make everyone as happy and contented as they can be in residential care. I certainly would encourage people to consider this home.
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Review from Keith C (Power of Attorney of Resident) published on 10 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The person for whom I have responsibility is now 93. She entered Swarthmore with her husband some four years ago. Her husband died last year. I cannot praise the staff highly enough for, initially their care of both residents, and subsequently for the professionalism and empathy with which they have
cared for Joyce who now suffers from dementia. The support throughout her grieving, and the dignity with which they enable Joyce to participate normally in activities have been priceless for both her and me. I have the overall responsibility for her welfare. When I ask her how she is she replies, 'I'm very happy.' And I can see that she really is.
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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Swarthmore Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for Swarthmore Residential Care Home is calculated as follows: ( (147 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 202 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Swarthmore Residential Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Oct 2019

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 28 Oct 2025

Classic Room with ensuite and side view to small garden area

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Awards / Recognitions (4)

Meet the Team (3)

Claire

Claire Allsopp

Job Title: Home Manager Joined: 2013

Claire leads the team at Swarthmore; she has worked in care since 1994 and joined our home in 2013. Claire’s a Level 5 Registered Manager with Level 3 Housing Support and a BSc (Hons) in Health and Social Care – she’s also a qualified assessor for Health and Social Care and completed a Train the Trainer course on Moving and Handling. Claire has three children, who are regular visitors to the home, and enjoys family visits to Cornwall.

Agata

Agata Met

Job Title: Deputy Manager Joined: 2007

Agata’s career in care started back in 2007 as a care assistant – having completed her NVQ 2 and 3, Level 5 Diploma and many other relevant courses, she’s now our Deputy Manager. With a person-centered approach in leadership and a passion for improving quality of life for elderly people, Agata enjoys supporting the entire team to bring the best out of everyone and improve job satisfaction. When not here in our home, you’ll probably find Agata up a mountain with her dog.

Sally

Sally Warminger

Job Title: Success Manager Joined: 2019

When you visit Swarthmore, Sally is probably the first person you’ll meet. Sally’s here to ensure that making Swarthmore a home for you, a friend or a family member is as smooth as possible for everyone involved, and she’s here to help you and your loved ones every step of the way. Sally lives locally, so you may spot her out and about walking her Springer Spaniel!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swarthmore Residential Care Home to verify any information. View our terms and conditions. Swarthmore Residential Care Home has an Enhanced Service - more info.