Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.9 126 Reviews
  • Halstead Hall, Halstead
Choosing the right care home is an important step, especially when it is for someone close to you. Many loved ones find that spending time at Halstead Hall brings comfort and clarity. Set within 15 acres of gardens, the home offers a relaxed and friendly environment where residents can continue everyday life in a way that feels natural to them.

Residential, dementia and respite care is available for up to 65 residents. The team takes time to understand each person properly so support follows familiar habits and preferences, helping residents maintain confidence and independence. Loved ones remain involved and informed, creating reassurance for everyone.

Private suites include en-suite facilities, nurse call points and connections for televisions and telephones. Accessible bathrooms with hoists and bath chairs, lifts to all floors and shared living spaces support both safety and comfort throughout the home.

Meals are prepared daily and planned around dietary requirements. Activities take place each day based on interests and abilities, while visits from a hairdresser, chiropodist, optician and clergy help maintain routine and wellbeing.

As part of Stow Healthcare, Halstead Hall offers attentive and dependable support from an experienced and dedicated team, providing care you can trust, when it matters most.

Visitors are always welcome to meet the team and see how life at Halstead Hall feels day to day.
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Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1445 – £1750
  • Self-Funded Residential Dementia Care: £1445 – £1750
  • RESPITE Self-Funded Residential Care: £1445 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1445 – £1750

These prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements.

Contact Halstead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halstead Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (126)

9.9

Halstead Hall has a Review Score of 9.9 (9.875) out of 10, based on 39 reviews in the last 2 years.
Over all time Halstead Hall has 126 reviews.

Overall Experience
  • 116
  • 10
  • 0
  • 0
  • 0
Date Published
  • 126
  • 22
  • 24
  • 39
  • 87
Reviewer Connection to Halstead Hall
  • 45
  • 22
  • 17
  • 6
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 126, showing 121-126
Review from Natalie B (Regular Volunteer) published on 24 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and caring environment, all residents seemed happy and were well supported by a team of excellent staff.
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Review from G D (Daughter of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in Halstead Hall for two weeks respite. She received so much kindness and care while she was there. All of the staff and the managers treated her with respect and helped her with her grief. Everyone was so accommodating to her needs. I give them my heartfelt thanks.
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Review from Gillian S (Daughter-in-law of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since coming to Halstead Hall for respite care, my mother-in-law's dementia has progressed rapidly. All staff have given her support and care and to myself and our family. Staff always let me know if she has a 'grumpy' day or 'good' day. She is also diabetic which is also handled well by staff and nurses.
A big thank you for keeping her safe.
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Review from S W (Son of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Peace of mind and trust means so much when it comes to caring. Every effort is made looking after the people in their care and I have no concerns at all.
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Review from Diane R (Daughter of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We first visited the home with a view to placing my mother in respite care. Unfortunately two days later, she needed urgent admittance. The staff enabled admission very promptly and with compassion. We have subsequently found them to be very professional, kind and caring. They have facilitated all her
needs and we are very satisfied with her care. We find their open door policy to visiting at any time particularly beneficial. We feel we made the correct choice.
Reply from Ruth French, Director at Halstead HallThank you for your kind review; we are so happy you are so pleased with your experience of Halstead Hall.
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Review from Cynthia B (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received care and attention.
Staff are friendly and professional.
She enjoys the food and is happy with her room.
Due to poor hearing and eyesight, is not able to participate always in the activities.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Halstead Hall is calculated as follows: ( (413 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 464 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Heather

Heather Choat

Job Title: Home Manager Joined: 2018

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.


Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.


Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.


Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Matthew

Matthew Scarlett

Job Title: Deputy Manager Joined: 2020

Meet Matthew - Deputy Manager at Halstead Hall Care Home


Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.


Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.


Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.


Outside of work, Matthew spends time with his children and enjoys time at home.

Lisa

Lisa Grimshaw

Job Title: Home Administrator Joined: 2018

Meet Lisa - Home Administrator at Halstead Hall Care Home


Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.


Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.


Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.


Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.

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