Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.9 126 Reviews
  • Halstead Hall, Halstead
Choosing the right care home is an important step, especially when it is for someone close to you. Many loved ones find that spending time at Halstead Hall brings comfort and clarity. Set within 15 acres of gardens, the home offers a relaxed and friendly environment where residents can continue everyday life in a way that feels natural to them.

Residential, dementia and respite care is available for up to 65 residents. The team takes time to understand each person properly so support follows familiar habits and preferences, helping residents maintain confidence and independence. Loved ones remain involved and informed, creating reassurance for everyone.

Private suites include en-suite facilities, nurse call points and connections for televisions and telephones. Accessible bathrooms with hoists and bath chairs, lifts to all floors and shared living spaces support both safety and comfort throughout the home.

Meals are prepared daily and planned around dietary requirements. Activities take place each day based on interests and abilities, while visits from a hairdresser, chiropodist, optician and clergy help maintain routine and wellbeing.

As part of Stow Healthcare, Halstead Hall offers attentive and dependable support from an experienced and dedicated team, providing care you can trust, when it matters most.

Visitors are always welcome to meet the team and see how life at Halstead Hall feels day to day.
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Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1445 – £1750
  • Self-Funded Residential Dementia Care: £1445 – £1750
  • RESPITE Self-Funded Residential Care: £1445 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1445 – £1750

These prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements.

Contact Halstead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halstead Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (126)

9.9

Halstead Hall has a Review Score of 9.9 (9.875) out of 10, based on 39 reviews in the last 2 years.
Over all time Halstead Hall has 126 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Halstead Hall
  • 45
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Total of 126, showing 101-120
Review from Therese M (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother required 24-hour care after several falls and hospital stays. We looked at several homes but none came anywhere near Halstead Hall. Sadly Mum was only at the home five days, but during that time I cannot fault the care and attention to detail all staff provided. Even at the end, Mum was treated
with dignity and we, as a family, were well looked after.
Reply from Ruth French, Director at Halstead HallThank you for your kind comments. We are so pleased to hear of your positive experience at Halstead Hall.
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Review from John M (Son of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Halstead Hall since February and the care he has received has been excellent. All the staff spend time with him and also keep the family fully informed as to what is happening. I cannot recommend Halstead Hall highly enough.
Reply from Ruth French, Director at Halstead HallThank you for taking the time to give us your feedback. We are delighted that you are so happy with Halstead Hall.
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Review from Trevor B (Nephew of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff and helpful. My uncle is very happy with his surroundings.
Comments often 'if I have to be in a home this one is very good'!
He has been unwell and rapid responses may have saved his life.
Reply from Ruth French, Director at Halstead HallIt is really lovely to hear your excellent feedback about our home. Thank you so much!
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Review from Penny N (Friend of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit Halstead Hall on a regular basis and I'm always greeted with a smile from the staff. They are so nice and friendly and nothing is too much trouble. It's always very clean and tidy and all the residents look happy and content. I love going there it's a very lovely place to be.
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Review from Catherine B (Daughter-in-law of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first meeting at Halstead Hall, we were very impressed with the care offered. Staff are always welcoming and friendly and nothing seems too much trouble. We get a real family feeling each time we walk through the doors at Halstead hall and are always encouraged to take part. It really
does feel like a home from home and each member is made to feel a very special part of a very special care home.
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Review from J G (Respite Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After two weeks of respite care, following two hospital stays, I am feeling much better and ready to return to my normal life. This is due to all the kindness and care of the staff.
There is nothing they wouldn't do for you and will always stop for a friendly chat.
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Review from John W (Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so friendly, kind and nothing seems to be a problem. The food is first class with a varied menu. All in a good experience telling me I made the right decision.
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Review from Alisa K (Daughter of Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Halstead Hall Care Home is a very warm welcoming care home where the residents come first. The staff at Halstead Hall Care Home from the management right through to the carers, chef, cleaners and all are so friendly and always have a chat and make you a cuppa. Mum has only been here for a few weeks
but seems to be settling quite well and we're happy she's safe and well cared for.
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Review from Jacqueline P (Sister of Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only visiting my brother, I have found everyone has been wonderful for him. Always smiles on everyone's face. When I arrive, they know me by name and treat me like a member of the family. I can relax and know my brother is being well looked after. I cannot praise them enough. Only visit in the evenings
so cannot comment on activities.
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Review from David A (Cousin of Resident) published on 23 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin is in his 90's, is in good health for his age (with some on-going problems), and has a pronounced learning disability but is always cheerful and good-humoured with an acute awareness of what's going on around him. He is very well looked after and does, I believe, get very good medical attention.
He loves the food and has made a friend with whom he usually sits. He currently has the best quality of life and care (loss of loved ones notwithstanding) that he has ever had.


He has a very nice room and the Home offers a good environment functionally and aesthetically. It is being refurbished to good effect. He is fond of the staff who all treat him very kindly. His face lights up whenever a regular member of staff comes by and they always acknowledge him even if heading elsewhere. It is clear that as a very vulnerable person he feels safe and confident here.


When phoning in, I can always find out how he is and have a strong sense that staff are up to date on residents' issues.

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Review from Amanda B (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is happy and settled well.
All the girls look after him and make time for him.
They always make us welcome with a cup of tea and a chat.
They explain what dad has been doing all week.
His week always seems full.
He is fed well as he has put on weight.
He seems very happy.
We know he is safe
and well looked after. All the girls are lovely.
Reply from Ruth French, Director at Halstead HallThank you for your lovely words; we are so pleased your Dad is enjoying his time at Halstead Hall.
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Review from L J P (Daughter of Resident) assisted by family/friend published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad seems very happy.
All the girls are lovely.
They always tell us how dad is getting on and what he has been up to.
They involve him around the home as much as possible.
He loves walks in the garden.
I have no concerns about dad at all.
I know he is well looked after and they all take time with
him.
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Review from Travis B (Son-in-law of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit the care home we are always welcomed with a friendly smile by the staff.
My father in law is very happy here and gets looked after very well.
There are always lots of events for him to join in and he loves it when the young children come.
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Review from P P (Stepson of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has come a long way and the future looks terrific - very happy with my mum's care, staff are great and attentive.
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Review from Patrick K (Son-in-law of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has only been in Halstead Hall for a week (after a 2-week hospital stay).
She was very frail and unhappy.
Every time I visit she looks better and is in a positive frame of mind.
I am amazed to see her dancing again.
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Review from Ernest H (Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manager very good - easy to get in touch with, a lot better than it used to be.
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Review from David P (Son of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
very friendly and welcoming staff that made Mum feel at home. We were welcomed to visit at any time and was provided of Mum's progress.
The difference in Mum's behaviour (she is a dementia patient) was fantastic. She was so relaxed and smiley, it was a pleasure to see.
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Review from Rosemary R (Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy in the home. Hope to stay here.
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Review from Derek N (Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recommend this home because they helped me get back to full health.
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Review from David L (Son of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with service since new owners took over. Seen an improvement in Mum. Seen improvement in rooms and cleanliness and staff.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Halstead Hall is calculated as follows: ( (413 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 464 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Heather

Heather Choat

Job Title: Home Manager Joined: 2018

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.


Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.


Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.


Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Matthew

Matthew Scarlett

Job Title: Deputy Manager Joined: 2020

Meet Matthew - Deputy Manager at Halstead Hall Care Home


Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.


Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.


Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.


Outside of work, Matthew spends time with his children and enjoys time at home.

Lisa

Lisa Grimshaw

Job Title: Home Administrator Joined: 2018

Meet Lisa - Home Administrator at Halstead Hall Care Home


Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.


Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.


Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.


Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.

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