
The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

Rated Good by the CQC, with "Well Led" rated Outstanding (December 2018), Halstead Hall is a residential and dementia care home set on an elevated position on the outskirts of Halstead in Essex, within 15 acres of gardens and grounds looking out across the Essex countryside. Approached from its own drive, set back from the main road, the home has period features that give it a regal quality with a...
Care Provided by Halstead Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Halstead Hall for full pricing details and T&Cs.
Contact Halstead Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stow Healthcare Group
- Private Owned
Person in charge
- Heather Choat (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (8)
Visiting
- The home is open to visitors
Parking
- There is generous on-site parking available at all times
Halstead Hall Reviews (127)
Halstead Hall has a Review Score of 9.9 (9.934) out of 10, based on 29 reviews in the last 2 years.
Over all time Halstead Hall has 127 reviews.
Unfortunately, my lovely mum-in-law died peacefully last Thursday, and the staff went above and beyond supplying tea and coffee during the five days and nights hubby and I sat with Mum - the care and dignity, well I cannot praise the staff highly enough, I would give ten stars, a 1st class home!
Thank you to you all for the care you gave to our mum.
A huge thank you for taking a moment to leave us such a lovely review. It was a pleasure to be able to care for your mum-in-law, and the team at Halstead Hall will be so touched to hear your feedback. Best wishes.
Our mum came to Halstead Hall for two weeks restbite care. Sadly, she was only there for just under two weeks when she passed away. The care she received was absolutely excellent from all the staff. As a family, we stayed with her for her final five days. Within this time, the staff not only cared for her, but they also went above and beyond and cared for us as well. They supported us through our worse times and we couldn’t thank them enough. You really do have staff that care from love!
Thank you for taking a moment to share with us your experience of Halstead Hall. The team at the home will be so pleased to hear how supported you felt during such a sad time. Your comments mean a great deal to us and we will be sure to share them with the home. Best wishes.
When Mum's health failed due to her cancer and she slipped into end-of-life care, the team were just incredible with their support and understanding as were the senior staff and district nurses.
Thank you for sharing your experience with us, it is always great to hear such positive comments and feedback. Thank you for taking the time to submit your review. Kind regards.
I am happy with the care I'm having. I enjoy the bell ringing, and the food is good.
We are so pleased to hear that you are happy with the care you are receiving and that you enjoy our food. Our staff team will be delighted to hear your comments. Warm regards.
I am happy with all help I am getting. I have made some good friends. I enjoy the activities.
This is wonderful to hear, thank you so much for sharing your thoughts with us. Kind regards.
Food very good, enjoy the activities.
We are delighted to hear that you are so happy at Halstead Hall. Thank you for submitting your review. Kind regards.
I am really pleased that I am able to continue with my paintings, which is mainly animal paintings and which I like to give away to those who like them and of course my family.
We are so pleased to hear that you have been able to continue with your paintings whilst staying with us, our staff are always more than happy to help support you in any way that we can. The activities team are delighted that you get involved with the daily activities within the home. Warm regards.
Food, main meals are good. Evening meals could do with greater selection.
Thank you for sharing your comments with us regarding Halstead Hall. We will be sure to share your feedback with the team. Kind regards.
Mum came to Halstead Hall during the Covid lockdown, as the home she has been a resident of closed down. She has settled well, and visits were facilitated during the Covid-restricted period. Mum is now on end-of-life care and is being looked after extremely well by the staff.
We cannot thank you enough for taking the time to leave us a review. We are so pleased to be able to support you as a family. Kind regards.
Cannot fault the care my dad receives at Halstead Hall. Nothing is ever too much trouble, the staff are so lovely and welcoming.
Thank you. This is so lovely to hear and will mean a great deal to the team at the home. We really appreciate you taking the time to share your thoughts with us. Kind regards.
My father came here after a fall a year ago, he was made to feel welcome and secure in his surroundings and he loved it here so much that he decided to stay permanently. The staff have always supported him in everything (encouraging but not pushy) and communication with myself has been great, I no longer worry about my dad on a day to day basis as I know he is in safe hands.
We are delighted to hear how happy both you and your father are with the care provided at Halstead Hall. The team will be so pleased to hear your comments. Thank you for taking the time to share them with us. Kind regards.
Mum has been a resident since before Stow Healthcare took over. The vast improvements they have made are amazing. The staff are all incredible, with nothing being too much trouble. The atmosphere created is welcoming and happy.
Thank you for sharing your thoughts with us about the care your mum receives at Halstead Hall. We are so pleased to hear how happy you are with everything at the home and will be sure to pass your comments on to the team. Thank you for taking the time to submit a review. Kind regards.
Since my mother has been here, we have nothing but praise for the staff, the facilities and the level of care my mother has received (despite what she says about it!).
We are delighted to hear how happy you are with the care your mother receives at Halstead Hall. The team at the home work incredibly hard to deliver exceptional care and will be thrilled with your feedback. Many thanks.
We are very happy with the care Mum is receiving at Halstead Hall. The staff are very attentive and they interact with Mum well. We can see she feels comfortable with them and her surroundings. Mum is included in activities and joins in when she feels like it. The home is clean and well cared for and the meals are appropriate for Mum's needs. Mum is kept clean and well-dressed. We are kept informed of any changes in regards to visiting or Mum's health.
We are absolutely delighted to see this amazing feedback! We are so pleased communication with the team is working so well for you and your loved one.
My husband is very well cared for. When my husband has had problems, staff liaise with me and ask my opinion. I feel that the staff will call me if there are any problems that I can help with. All staff are very sociable and caring.
Thank you for taking the time to review the home. We are very pleased that you can liaise with the home effectively and that you feel well-supported by the whole team.
Always made welcome when we visit the home. The resident has always got clean clothes on. Pleased that the resident is kept entertained with various activities as much as possible. Good quality of food and also good portions. Residents' view of the garden is very relaxing.
Thank you so much for your compliments. It is very important to us that our residents look their best and can enjoy life to the full every day! We will also send compliments to our catering team.
Care staff are always friendly and helpful, keeping my father comfortable and safe in a very pleasant environment. Office staff have been efficient and easy to talk to. Overall, I can recommend this care home.
Thank you so much for your lovely review and for your confidence in our home. Your thoughts are very much appreciated.
She settled in well and made good friends very quickly. As I live abroad with limited family close by, it is a relief that Mum is, safe, content and that she herself says "the staff are lovely". The Hall itself is stunning and the room mum has is amazing although she appears to spend most of her time in the communal areas "with the girls".
Thank you so much for your kind words! We really appreciate you taking the time to share your positive experiences at Halstead Hall.
The friendliness and kindness from the whole team as been second to none.
We have been informed every step of the way with my husband’s illness.
Thank you all from our whole family.
It is a pleasure to care for your husband and support you as a family. Thank you for taking the time to leave us such a positive review. Kind regards.
My mother has been in Halstead Hall about 7 weeks now and I have to say the staff from admin to the carers involved with Mum's care have been wonderful. They seem to genuinely care about the residents. It was Mum’s birthday recently and they went out their way to make sure she felt special, so thank you. As much as I didn’t want Mum in a home I know we’ve made the right choice and Mum is safe and well cared for.
Thank you so much for your lovely review. We are so pleased you are happy with the care given and that your mum's birthday was celebrated in style!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jun 2026
We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Halstead Hall will be opening our doors to the community. We'd love for you...
There are no upcoming events for Halstead Hall.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Stow Healthcare Group
- 22 Apr 2021Recipient: Stow Healthcare Group
- 08 Dec 2017Recipient: Stow Healthcare Group
Accreditations
There are no accreditations posted yet for Halstead Hall.
Meet the Team (3)

Meet Heather - Home Manager at Halstead Hall Care Home
Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.
Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.
Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.
Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Meet Matthew - Deputy Manager at Halstead Hall Care Home
Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.
Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.
Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.
Outside of work, Matthew spends time with his children and enjoys time at home.

Meet Lisa - Home Administrator at Halstead Hall Care Home
Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.
Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.
Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.
Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halstead Hall to verify any information. View our terms and conditions. Halstead Hall has an Enhanced Service -more info.