Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
Review Us
9.9 126 Reviews
  • Halstead Hall, Halstead
Choosing the right care home is an important step, especially when it is for someone close to you. Many loved ones find that spending time at Halstead Hall brings comfort and clarity. Set within 15 acres of gardens, the home offers a relaxed and friendly environment where residents can continue everyday life in a way that feels natural to them.

Residential, dementia and respite care is available for up to 65 residents. The team takes time to understand each person properly so support follows familiar habits and preferences, helping residents maintain confidence and independence. Loved ones remain involved and informed, creating reassurance for everyone.

Private suites include en-suite facilities, nurse call points and connections for televisions and telephones. Accessible bathrooms with hoists and bath chairs, lifts to all floors and shared living spaces support both safety and comfort throughout the home.

Meals are prepared daily and planned around dietary requirements. Activities take place each day based on interests and abilities, while visits from a hairdresser, chiropodist, optician and clergy help maintain routine and wellbeing.

As part of Stow Healthcare, Halstead Hall offers attentive and dependable support from an experienced and dedicated team, providing care you can trust, when it matters most.

Visitors are always welcome to meet the team and see how life at Halstead Hall feels day to day.
Show Halstead Hall on the Map

Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1445 – £1750
  • Self-Funded Residential Dementia Care: £1445 – £1750
  • RESPITE Self-Funded Residential Care: £1445 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1445 – £1750

These prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements.

Contact Halstead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halstead Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (126)

9.9

Halstead Hall has a Review Score of 9.9 (9.875) out of 10, based on 39 reviews in the last 2 years.
Over all time Halstead Hall has 126 reviews.

Overall Experience
  • 116
  • 10
  • 0
  • 0
  • 0
Date Published
  • 126
  • 22
  • 24
  • 39
  • 87
Reviewer Connection to Halstead Hall
  • 45
  • 22
  • 17
  • 6
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 126, showing 41-60
Review from Christine L (Daughter of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to Halstead Hall for two weeks restbite care. Sadly, she was only there for just under two weeks when she passed away. The care she received was absolutely excellent from all the staff. As a family, we stayed with her for her final five days. Within this time, the staff not only cared for
her, but they also went above and beyond and cared for us as well. They supported us through our worse times and we couldn’t thank them enough. You really do have staff that care from love!
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for taking a moment to share with us your experience of Halstead Hall. The team at the home will be so pleased to hear how supported you felt during such a sad time. Your comments mean a great deal to us and we will be sure to share them with the home. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Son of Resident) published on 17 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum came in for 2 weeks of respite care. The staff were very welcoming and supported Mum with patients and dignity.
When Mum's health failed due to her cancer and she slipped into end-of-life care, the team were just incredible with their support and understanding as were the senior staff and district
nurses.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for sharing your experience with us, it is always great to hear such positive comments and feedback. Thank you for taking the time to submit your review. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the care I'm having. I enjoy the bell ringing, and the food is good.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are so pleased to hear that you are happy with the care you are receiving and that you enjoy our food. Our staff team will be delighted to hear your comments. Warm regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E A (Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with all help I am getting. I have made some good friends. I enjoy the activities.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThis is wonderful to hear, thank you so much for sharing your thoughts with us. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Olive H (Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy here. Well looked after.
Food very good, enjoy the activities.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to hear that you are so happy at Halstead Hall. Thank you for submitting your review. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Juliette C (Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased that I am able to continue with my paintings, which is mainly animal paintings and which I like to give away to those who like them and of course my family.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are so pleased to hear that you have been able to continue with your paintings whilst staying with us, our staff are always more than happy to help support you in any way that we can. The activities team are delighted that you get involved with the daily activities within the home. Warm regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Son of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very good, staff are great.
Food, main meals are good. Evening meals could do with greater selection.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for sharing your comments with us regarding Halstead Hall. We will be sure to share your feedback with the team. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came to Halstead Hall during the Covid lockdown, as the home she has been a resident of closed down. She has settled well, and visits were facilitated during the Covid-restricted period. Mum is now on end-of-life care and is being looked after extremely well by the staff.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe cannot thank you enough for taking the time to leave us a review. We are so pleased to be able to support you as a family. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachet T (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care my dad receives at Halstead Hall. Nothing is ever too much trouble, the staff are so lovely and welcoming.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you. This is so lovely to hear and will mean a great deal to the team at the home. We really appreciate you taking the time to share your thoughts with us. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hayley S (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came here after a fall a year ago, he was made to feel welcome and secure in his surroundings and he loved it here so much that he decided to stay permanently. The staff have always supported him in everything (encouraging but not pushy) and communication with myself has been great, I no longer
worry about my dad on a day to day basis as I know he is in safe hands.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to hear how happy both you and your father are with the care provided at Halstead Hall. The team will be so pleased to hear your comments. Thank you for taking the time to share them with us. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark B (Son of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident since before Stow Healthcare took over. The vast improvements they have made are amazing. The staff are all incredible, with nothing being too much trouble. The atmosphere created is welcoming and happy.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for sharing your thoughts with us about the care your mum receives at Halstead Hall. We are so pleased to hear how happy you are with everything at the home and will be sure to pass your comments on to the team. Thank you for taking the time to submit a review. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian D (Son of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been here, we have nothing but praise for the staff, the facilities and the level of care my mother has received (despite what she says about it!).
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to hear how happy you are with the care your mother receives at Halstead Hall. The team at the home work incredibly hard to deliver exceptional care and will be thrilled with your feedback. Many thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine H (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care Mum is receiving at Halstead Hall. The staff are very attentive and they interact with Mum well. We can see she feels comfortable with them and her surroundings. Mum is included in activities and joins in when she feels like it. The home is clean and well cared for and
the meals are appropriate for Mum's needs. Mum is kept clean and well-dressed. We are kept informed of any changes in regards to visiting or Mum's health.
Reply from Ruth French, Director at Halstead HallWe are absolutely delighted to see this amazing feedback! We are so pleased communication with the team is working so well for you and your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Wife of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well cared for. When my husband has had problems, staff liaise with me and ask my opinion. I feel that the staff will call me if there are any problems that I can help with. All staff are very sociable and caring.
Reply from Ruth French, Director at Halstead HallThank you for taking the time to review the home. We are very pleased that you can liaise with the home effectively and that you feel well-supported by the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ronnie H (Husband of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome when we visit the home. The resident has always got clean clothes on. Pleased that the resident is kept entertained with various activities as much as possible. Good quality of food and also good portions. Residents' view of the garden is very relaxing.
Reply from Ruth French, Director at Halstead HallThank you so much for your compliments. It is very important to us that our residents look their best and can enjoy life to the full every day! We will also send compliments to our catering team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Son of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care staff are always friendly and helpful, keeping my father comfortable and safe in a very pleasant environment. Office staff have been efficient and easy to talk to. Overall, I can recommend this care home.
Reply from Ruth French, Director at Halstead HallThank you so much for your lovely review and for your confidence in our home. Your thoughts are very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David G (Son of Resident) published on 2 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Halstead Hall have been fantastic taking care of Mum for two respite periods, which were needed at very short notice on both occasions.
She settled in well and made good friends very quickly. As I live abroad with limited family close by, it is a relief that Mum is, safe, content and that
she herself says "the staff are lovely". The Hall itself is stunning and the room mum has is amazing although she appears to spend most of her time in the communal areas "with the girls".
Reply from Roger Catchpole, Owner at Halstead HallThank you so much for your kind words! We really appreciate you taking the time to share your positive experiences at Halstead Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara D (Resident) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and individual attention my Husband as been received since becoming a resident in March this year as been amazing.
The friendliness and kindness from the whole team as been second to none.
We have been informed every step of the way with my husband’s illness.
Thank you all from our whole
family.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallIt is a pleasure to care for your husband and support you as a family. Thank you for taking the time to leave us such a positive review. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H W (Resident) published on 5 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Halstead Hall about 7 weeks now and I have to say the staff from admin to the carers involved with Mum's care have been wonderful. They seem to genuinely care about the residents. It was Mum’s birthday recently and they went out their way to make sure she felt special, so thank
you. As much as I didn’t want Mum in a home I know we’ve made the right choice and Mum is safe and well cared for.
Reply from Ruth French, Director at Halstead HallThank you so much for your lovely review. We are so pleased you are happy with the care given and that your mum's birthday was celebrated in style!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian M (Wife of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Halstead Hall for 5 weeks for respite care. At all times his complex needs were catered for and there was always someone at hand to look after him and have a chat. Whenever I phoned, he was always put on promptly so that we could keep in touch. Whenever I visited, I was always made
very welcome and any queries were dealt with immediately. The house and grounds are beautiful and very peaceful. I would recommend the Hall to any would-be resident and their family.
Reply from Ruth French, Director at Halstead HallWe are really delighted that you and your husband were both delighted with the care provided at our home. Thank you so much and we hope we can help again for a future respite stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Halstead Hall is calculated as follows: ( (413 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 464 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (3)

Heather

Heather Choat

Job Title: Home Manager Joined: 2018

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.


Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.


Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.


Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Matthew

Matthew Scarlett

Job Title: Deputy Manager Joined: 2020

Meet Matthew - Deputy Manager at Halstead Hall Care Home


Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.


Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.


Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.


Outside of work, Matthew spends time with his children and enjoys time at home.

Lisa

Lisa Grimshaw

Job Title: Home Administrator Joined: 2018

Meet Lisa - Home Administrator at Halstead Hall Care Home


Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.


Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.


Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.


Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halstead Hall to verify any information. View our terms and conditions. Halstead Hall has an Enhanced Service - more info.