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Halstead Hall

Mount Hill, Braintree Road, Halstead, Essex CO9 1SL
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The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)
Halstead Hall, Halstead
Food is first classR J(Resident / Service User)
Halstead Hall, Halstead
Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)
Halstead Hall, Halstead

Rated Good by the CQC, with "Well Led" rated Outstanding (December 2018), Halstead Hall is a residential and dementia care home set on an elevated position on the outskirts of Halstead in Essex, within 15 acres of gardens and grounds looking out across the Essex countryside. Approached from its own drive, set back from the main road, the home has period features that give it a regal quality with a...  

Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£850 - £1,745£935 - £1,745
Residential Dementia Care£850 - £1,745£935 - £1,745

Contact Halstead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (127)

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9.9

Halstead Hall has a Review Score of 9.9 (9.934) out of 10, based on 29 reviews in the last 2 years. Over all time Halstead Hall has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Sarah R (Daughter-in-law of Resident) published on 25 August 2023 Submitted via Website
Overall Experience
Where do I start - from the moment my mum-in-law came to Halstead Hall, she was made to feel so welcome and to see her happy made us feel at ease that we had found the right place for her.
Unfortunately, my lovely mum-in-law died peacefully last Thursday, and the staff went above and beyond supplying tea and coffee during the five days and nights hubby and I sat with Mum - the care and dignity, well I cannot praise the staff highly enough, I would give ten stars, a 1st class home!

Thank you to you all for the care you gave to our mum.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

A huge thank you for taking a moment to leave us such a lovely review. It was a pleasure to be able to care for your mum-in-law, and the team at Halstead Hall will be so touched to hear your feedback. Best wishes.

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Review from Christine L (Daughter of Resident) published on 21 August 2023 Submitted via Website
Overall Experience

Our mum came to Halstead Hall for two weeks restbite care. Sadly, she was only there for just under two weeks when she passed away. The care she received was absolutely excellent from all the staff. As a family, we stayed with her for her final five days. Within this time, the staff not only cared for her, but they also went above and beyond and cared for us as well. They supported us through our worse times and we couldn’t thank them enough. You really do have staff that care from love!

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for taking a moment to share with us your experience of Halstead Hall. The team at the home will be so pleased to hear how supported you felt during such a sad time. Your comments mean a great deal to us and we will be sure to share them with the home. Best wishes.

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Review from S L (Son of Resident) published on 17 August 2023 Submitted via Website
Overall Experience
Mum came in for 2 weeks of respite care. The staff were very welcoming and supported Mum with patients and dignity.

When Mum's health failed due to her cancer and she slipped into end-of-life care, the team were just incredible with their support and understanding as were the senior staff and district nurses.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for sharing your experience with us, it is always great to hear such positive comments and feedback. Thank you for taking the time to submit your review. Kind regards.

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Review from J T (Resident / Service User) published on 18 April 2023 Submitted via Postal Card
Overall Experience

I am happy with the care I'm having. I enjoy the bell ringing, and the food is good.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are so pleased to hear that you are happy with the care you are receiving and that you enjoy our food. Our staff team will be delighted to hear your comments. Warm regards.

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Review from E A (Resident / Service User) published on 18 April 2023 Submitted via Postal Card
Overall Experience

I am happy with all help I am getting. I have made some good friends. I enjoy the activities.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

This is wonderful to hear, thank you so much for sharing your thoughts with us. Kind regards.

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Review from Olive H (Resident / Service User) published on 17 April 2023 Submitted via Postal Card
Overall Experience
Very happy here. Well looked after.

Food very good, enjoy the activities.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear that you are so happy at Halstead Hall. Thank you for submitting your review. Kind regards.

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Review from Juliette C (Resident / Service User) published on 12 April 2023 Submitted via Postal Card
Overall Experience

I am really pleased that I am able to continue with my paintings, which is mainly animal paintings and which I like to give away to those who like them and of course my family.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are so pleased to hear that you have been able to continue with your paintings whilst staying with us, our staff are always more than happy to help support you in any way that we can. The activities team are delighted that you get involved with the daily activities within the home. Warm regards.

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Review from L W (Son of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience
Overall, very good, staff are great.

Food, main meals are good. Evening meals could do with greater selection.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for sharing your comments with us regarding Halstead Hall. We will be sure to share your feedback with the team. Kind regards.

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Review from J W (Daughter of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Mum came to Halstead Hall during the Covid lockdown, as the home she has been a resident of closed down. She has settled well, and visits were facilitated during the Covid-restricted period. Mum is now on end-of-life care and is being looked after extremely well by the staff.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We cannot thank you enough for taking the time to leave us a review. We are so pleased to be able to support you as a family. Kind regards.

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Review from Rachet T (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card
Overall Experience

Cannot fault the care my dad receives at Halstead Hall. Nothing is ever too much trouble, the staff are so lovely and welcoming.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you. This is so lovely to hear and will mean a great deal to the team at the home. We really appreciate you taking the time to share your thoughts with us. Kind regards.

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Review from Hayley S (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card
Overall Experience

My father came here after a fall a year ago, he was made to feel welcome and secure in his surroundings and he loved it here so much that he decided to stay permanently. The staff have always supported him in everything (encouraging but not pushy) and communication with myself has been great, I no longer worry about my dad on a day to day basis as I know he is in safe hands.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how happy both you and your father are with the care provided at Halstead Hall. The team will be so pleased to hear your comments. Thank you for taking the time to share them with us. Kind regards.

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Review from Mark B (Son of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience

Mum has been a resident since before Stow Healthcare took over. The vast improvements they have made are amazing. The staff are all incredible, with nothing being too much trouble. The atmosphere created is welcoming and happy.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for sharing your thoughts with us about the care your mum receives at Halstead Hall. We are so pleased to hear how happy you are with everything at the home and will be sure to pass your comments on to the team. Thank you for taking the time to submit a review. Kind regards.

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Review from Ian D (Son of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience

Since my mother has been here, we have nothing but praise for the staff, the facilities and the level of care my mother has received (despite what she says about it!).

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how happy you are with the care your mother receives at Halstead Hall. The team at the home work incredibly hard to deliver exceptional care and will be thrilled with your feedback. Many thanks.

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Review from Elaine H (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

We are very happy with the care Mum is receiving at Halstead Hall. The staff are very attentive and they interact with Mum well. We can see she feels comfortable with them and her surroundings. Mum is included in activities and joins in when she feels like it. The home is clean and well cared for and the meals are appropriate for Mum's needs. Mum is kept clean and well-dressed. We are kept informed of any changes in regards to visiting or Mum's health.

Reply from Ruth French, Director at Halstead Hall

We are absolutely delighted to see this amazing feedback! We are so pleased communication with the team is working so well for you and your loved one.

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Review from J T (Wife of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

My husband is very well cared for. When my husband has had problems, staff liaise with me and ask my opinion. I feel that the staff will call me if there are any problems that I can help with. All staff are very sociable and caring.

Reply from Ruth French, Director at Halstead Hall

Thank you for taking the time to review the home. We are very pleased that you can liaise with the home effectively and that you feel well-supported by the whole team.

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Review from Ronnie H (Husband of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

Always made welcome when we visit the home. The resident has always got clean clothes on. Pleased that the resident is kept entertained with various activities as much as possible. Good quality of food and also good portions. Residents' view of the garden is very relaxing.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for your compliments. It is very important to us that our residents look their best and can enjoy life to the full every day! We will also send compliments to our catering team.

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Review from R W (Son of Resident) published on 22 August 2022 Submitted via Website
Overall Experience

Care staff are always friendly and helpful, keeping my father comfortable and safe in a very pleasant environment. Office staff have been efficient and easy to talk to. Overall, I can recommend this care home.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for your lovely review and for your confidence in our home. Your thoughts are very much appreciated.

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Review from David G (Son of Resident) published on 2 August 2022 Submitted via Website
Overall Experience
Staff at Halstead Hall have been fantastic taking care of Mum for two respite periods, which were needed at very short notice on both occasions.

She settled in well and made good friends very quickly. As I live abroad with limited family close by, it is a relief that Mum is, safe, content and that she herself says "the staff are lovely". The Hall itself is stunning and the room mum has is amazing although she appears to spend most of her time in the communal areas "with the girls".

Reply from Roger Catchpole, Owner at Halstead Hall

Thank you so much for your kind words! We really appreciate you taking the time to share your positive experiences at Halstead Hall.

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Review from Barbara D (Resident / Service User) published on 11 July 2022 Submitted via Website
Overall Experience
The care and individual attention my Husband as been received since becoming a resident in March this year as been amazing.
The friendliness and kindness from the whole team as been second to none.
We have been informed every step of the way with my husband’s illness.

Thank you all from our whole family.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

It is a pleasure to care for your husband and support you as a family. Thank you for taking the time to leave us such a positive review. Kind regards.

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Review from H W (Resident / Service User) published on 5 July 2022 Submitted via Website
Overall Experience

My mother has been in Halstead Hall about 7 weeks now and I have to say the staff from admin to the carers involved with Mum's care have been wonderful. They seem to genuinely care about the residents. It was Mum’s birthday recently and they went out their way to make sure she felt special, so thank you. As much as I didn’t want Mum in a home I know we’ve made the right choice and Mum is safe and well cared for.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for your lovely review. We are so pleased you are happy with the care given and that your mum's birthday was celebrated in style!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 01 Jun 2026

    We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Halstead Hall will be opening our doors to the community. We'd love for you...

Upcoming Events

There are no upcoming events for Halstead Hall.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Halstead Hall.

Meet the Team (3)

Heather Choat
Heather ChoatJob Title:Home ManagerJoined: 2018

Meet Heather - Home Manager at Halstead Hall Care Home

Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.

Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.

Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.

Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Matthew Scarlett
Matthew ScarlettJob Title:Deputy ManagerJoined: 2020

Meet Matthew - Deputy Manager at Halstead Hall Care Home

Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.

Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.

Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.

Outside of work, Matthew spends time with his children and enjoys time at home.

Lisa Grimshaw
Lisa GrimshawJob Title:Home AdministratorJoined: 2018

Meet Lisa - Home Administrator at Halstead Hall Care Home

Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.

Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.

Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.

Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.

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