
The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

Rated Good by the CQC, with "Well Led" rated Outstanding (December 2018), Halstead Hall is a residential and dementia care home set on an elevated position on the outskirts of Halstead in Essex, within 15 acres of gardens and grounds looking out across the Essex countryside. Approached from its own drive, set back from the main road, the home has period features that give it a regal quality with a...
Care Provided by Halstead Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Halstead Hall for full pricing details and T&Cs.
Contact Halstead Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stow Healthcare Group
- Private Owned
Person in charge
- Heather Choat (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (8)
Visiting
- The home is open to visitors
Parking
- There is generous on-site parking available at all times
Halstead Hall Reviews (127)
Halstead Hall has a Review Score of 9.9 (9.934) out of 10, based on 29 reviews in the last 2 years.
Over all time Halstead Hall has 127 reviews.
My husband was in Halstead Hall for 5 weeks for respite care. At all times his complex needs were catered for and there was always someone at hand to look after him and have a chat. Whenever I phoned, he was always put on promptly so that we could keep in touch. Whenever I visited, I was always made very welcome and any queries were dealt with immediately. The house and grounds are beautiful and very peaceful. I would recommend the Hall to any would-be resident and their family.
We are really delighted that you and your husband were both delighted with the care provided at our home. Thank you so much and we hope we can help again for a future respite stay.
My Mum has been a resident of Halstead Hall for quite a while now. All the staff are excellent and have the resident's best interests at heart. They are polite extremely helpful and always do that bit extra to make sure the residents are safe, happy and well cared for. The home always arranges a number of everyday activities aimed at keeping the residents engaged. They are especially caring for those residents like my mum who are basically bed-bound, going in regularly to ensure they are comfortable and have what they need, I know she is in safe hands.
This is such lovely feedback and we cannot thank you enough for taking the time to submit a review card. It is a pleasure to be able to care for your mum and support you as a family. Best wishes.
Thank you.
Thank you for taking the time to leave us such a warm, positive review. Your kind words mean so much to staff who will be overjoyed to hear your comments. Kind regards.
Mum settled quickly at Halstead Hall, and I visit her regularly. She is happy, content and always tells me how lovely the care staff are. The staff really are excellent, and I have seen how they treat residents with patience, dignity and respect. They are kind and keen to get to know the people they care for. They always have time for a chat.
Halstead Hall itself has undergone refurbishment, and the facilities and decoration of the bedrooms are of a very high standard.
The home is well led with any problems or queries immediately addressed.
I really have no issues with Mum's care, and I am extremely grateful for the unbeatable level of service Halstead Hall provides.
We cannot thank you enough for taking a moment to submit such a wonderful review. Your kind words and positive feedback mean a lot to the team and we are very grateful for your comments. It is a pleasure to be able to care for your mum and support you as a family. Best regards.
The individual care and attention my husband receives is second to none. He is looked after as if he was cared for at home. When I visit the home it feels like I am visiting him at home and the staff treat us both as though we are family. Nothing is too much trouble and all caring is done with a cheerful smile. Although any move into a care environment is not easy my husband and myself have been helped every step of the way. He is beginning to settle now and it truly feels like home from home. Thank you so much Halstead Hall Care Home for all you do. Sincerely, Nicole.
We are so pleased to hear how well your husband has settled in at Halstead Hall. It is an absolute pleasure to be able to support you as a family. Thank you so much for your kind words and continued support, your feedback means a great deal to the team. Best wishes.
Involved with Halstead Hall Care Home as a visitor to a relative, I found the standard of care exemplary carried out with compassion and love. I cannot think of any higher praise than having full confidence in the staff and amazing carers for their dedication to all in Halstead Hall.
Thank you for taking the time to submit such a positive review for Halstead Hall. Your comments mean a great deal to the team. Best wishes.
Would recommend to anyone.
We really appreciate you taking the time to leave us such a wonderful review. Your kind words and support mean so much to the team who will be thrilled to hear your feedback. Kind regards.
The staff have also been welcoming and kind to me whenever I have visited.
I cannot praise them highly enough and give them all my grateful thanks.
Thank you so much for taking the time to submit a review for Halstead Hall. Your positive feedback is greatly appreciated by staff. Best wishes.
We have always found Halstead Hall to be a welcoming environment for residents and have found the staff to be efficient, helpful and accommodating in relation to the care for my mother. In respect of the recommendation question above our grading of 'likely' would probably have been upgraded to 'extremely likely' but with our inability, during Covid restrictions, to gain access on a regular basis to the home and in particular my mother's room leaves some issues difficult to resolve in respect of clothing and other possessions. We fully understand the difficulties that these restrictions have caused to both staff and residents and feel sure in more 'normal' times our recommendation would be extremely likely. As we were only able to visit the Home on two occasions following my mother's initial placement the grading in the following sections can only be provided on our view from both the restricted visits and comments from my mother.
Thank you for taking the time to leave us your review. Your comments are very important to our team as we continue to deliver the very best care to our residents during what has been and continues to be, a very difficult time. It is a pleasure to care for your mother and to support you as a family. All the best.
The care she receives is top quality and it is delivered with patience and in a cheerful manner.
We are so grateful to all the staff for their continuous professionalism.
We cannot thank you enough for leaving us such a warm and positive review. It is an absolute pleasure to care for your aunt and we are so pleased to hear how settled she is. Staff appreciate your comments and we are all so happy to be able to support you as a family. Best regards.
Thoroughly caring and friendly environment provided by all the staff. They have gone above and beyond what is required to keep us up to date with all developments throughout the pandemic, to the extent of providing pictures and videos of our Mum's birthday celebrations when we were not permitted to be there.
Many thanks for completing one of our review cards and for leaving us such lovely comments. Your positive feedback will mean a great deal to staff and we are so pleased to support you as a family. All the best.
In addition, throughout lockdown, when families haven't been able to visit as much as we would like and have perhaps missed special occasions, they've sent photos of our loved ones so that we can still share these times.
We've been kept up to date and fully informed of all the changes that have had to happen over the last year.
Thank you so much for your comments and for leaving us such a wonderful review. As a team, we are incredibly grateful for your feedback and are so pleased to have been able to support you as a family. Best wishes to you all.
Mum went into Halstead Hall nearly a year ago. Mum has dementia. It has been a very hard time with Covid and the lockdowns. They have been very strict but I know they look after Mum. The care staff are lovely, you can phone anytime and they are so helpful. I'm really glad that we chose Halstead Hall for Mum. The activities staff are really good they send photos when Mum joins in so we can see her when she is at her best. At the hardest time of our life, I'm glad we found Halstead Hall.
Thank you for taking the time to leave us such a warm and positive review. It is a pleasure to care for your mum and to support you as a family through such difficult times. Best regards.
As a family, we have always found the staff at Halstead Hall to be wonderfully kind, caring, patient and attentive towards our mother. In our opinion, she has received an extremely high level of knowledgeable and compassionate care from all of the staff and they do their best to encourage her participation in various activities held each day. Obviously, the past eighteen months have been extremely difficult for everyone, not least the care home staff, and each and every one of them should be commended for their high level of diligence in ensuring that Covid-19 never entered the home and all of our loved ones were kept safe. During lockdowns, we were unable to visit but communications were made possible by the staff using their own phones for contact until such time the home was able to put in place tablets for this purpose. Before lockdowns we always found the home to be spotlessly clean, meals served were of a high standard and residents enjoyed regular entertainments from local performers
We can't thank you enough for taking the time to leave us such a positive review. The comments mean a great deal to the staff and we are so pleased to have been able to support you as a family through such difficult and unprecedented times. Thank you again for the wonderful feedback. All the best.
I cannot praise the staff highly enough, they are all incredible. I ring her daily and visit weekly and have not seen her so content and happy in a long time.
Halstead Hall has exceeded my expectations at every level and I cannot recommend them highly enough.
Thank you for your kind words and for taking the time to leave us such a warm and wonderful review. It is an absolute pleasure to care for your mother and we are so pleased to hear how happy she is to be staying with us. Best wishes to you all.
No-fault with anything.
Thank you for your feedback, it is wonderful to know how happy you are at Halstead Hall. The staff appreciate your comments.
It is first class. Carers treat with respect. Room clean. Food is first class. I have gluten free diet of my special food.
We are really pleased to hear how happy you are at Halstead Hall and that we can accommodate your dietary needs so well. It is a pleasure to have to stay in our home. Thank you for taking the time to complete one of our review cards.
Very good staff.
Many thanks for taking the time to complete a review for us, the staff really appreciate your comments.
The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.
Thank you for completing one of our review cards. The staff really appreciate your comments, it is a pleasure to have you staying with us in our home.
I have been very happy here. The carers have been marvellous.
It is lovely to hear how happy and content you are at Halstead Hall. Thank you very much for your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jun 2026
We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Halstead Hall will be opening our doors to the community. We'd love for you...
There are no upcoming events for Halstead Hall.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Stow Healthcare Group
- 22 Apr 2021Recipient: Stow Healthcare Group
- 08 Dec 2017Recipient: Stow Healthcare Group
Accreditations
There are no accreditations posted yet for Halstead Hall.
Meet the Team (3)

Meet Heather - Home Manager at Halstead Hall Care Home
Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.
Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.
Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.
Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Meet Matthew - Deputy Manager at Halstead Hall Care Home
Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.
Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.
Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.
Outside of work, Matthew spends time with his children and enjoys time at home.

Meet Lisa - Home Administrator at Halstead Hall Care Home
Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.
Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.
Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.
Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.
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