Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.8 108 Reviews
  • Halstead Hall, Halstead
Halstead Hall is a residential care home located in 15 acres of beautifully landscaped gardens. The home provides long-term, respite and convalescence care for up to 65 residents.

Halstead Hall offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

An attractive dining room offers a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for.

Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.
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Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All funding pathways considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (108)

9.8

Halstead Hall has a Review Score of 9.8 (9.840) out of 10, based on 19 reviews in the last 2 years.
Over all time Halstead Hall has 108 reviews.

Overall Experience
  • 98
  • 10
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Date Published
  • 108
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  • 19
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Reviewer Connection to Halstead Hall
  • 36
  • 18
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  • 6
  • 6
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 108, showing 61-80
Review from A M (Resident) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care I receive at Halstead Hall. I feel safe, comfortable and very well looked after, the staff are very caring with nothing too much trouble for any of them and so pleasant all the time.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for your kind words. It is an absolute pleasure to have you staying with us. Your feedback is very important to the care team at Halstead Hall and we appreciate you taking the time to complete our review card.

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Review from Gina M (Daughter-in-law of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was admitted to Halstead Hall due to being very frail and due to many falls at home, since been cared for at Halstead Hall she has nothing but praise for the staff and excellent care she is receiving. Her room is very bright and homely she is enjoying the food and activities since been
at Halstead Hall it has been a huge relief for the family as she said she feels safe and secure and she wished she made the decision to go into care at lot sooner. We have daily contact with her through FaceTime or telephone conversation and she’s always bubbly and happy.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are delighted to hear how happy your mother in law is and that she finds her room homely. The staff appreciate your comments and thank you for taking the time to leave such a warm and positive review. Best regards, the Halstead Hall Team.

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Review from Kelly B (Granddaughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is in Halstead Hall and from the minute she arrived she felt welcomed and as if she was at home. She feels safe and secure and is treated with the utmost professional and caring manner. She is treated with dignity and respect. She told me that the staff team are amazing and very attentive. She
loves her room which is warm and personalised to make it feel like home. She enjoys playing scrabble with the other residents. The staff and management are kind and treat her very well. It wasn’t an easy decision for her to make but she feels like it has been the best decision for her helped with how well she is treated.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

We are overjoyed to hear how settled your nan is at Halstead Hall. She is a pleasure to care for her and a joy to be around. The staff really appreciate your comments. Thank you for taking the time to leave us such a wonderful review.

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Review from Stephen W (Son of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the last two months of her life at Halstead Hall. She told us that the staff were very caring and that she was treated as somebody special. Communication with us was excellent. They phoned to inform us when she was unwell, had a fall, or on the three occasions that she was taken into hospital.
The administration was spot-on too.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you so much for your lovely comments, we really appreciate you taking the time to write such a positive review. Best wishes to you all.

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Review from Matthew B (Son of Resident) published on 9 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home; the carers and other staff are so nice and look after Mum like she was their own. Through the whole lockdown, they have kept us updated with how Mum is, and we have had little gifts and video chats with Mum as well; we can't thank the whole team enough.
Reply from Roger Catchpole, Owner at Halstead Hall

Thank you from the entire Halstead Hall team. Your positive comments mean a lot.

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Review from Vanessa A (Daughter of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Halstead Hall is a brilliantly run home. The manager is a very professional, friendly and approachable manager, and all the staff are excellent too. The home is very clean and feels so welcoming when you walk through the front door. During the Coronavirus pandemic, I felt so rest assured that mum
was being kept safe and well looked after. I like the fact that I was kept fully updated on the home’s latest news and activities by weekly newsletter emails by Stow Healthcare Operations Manager during the pandemic. My mum has always liked having her hair done weekly, and the wonderful staff here kept normality as much as possible by washing and setting mum's hair each week, even going to the trouble of trimming and soft perming mums hair as well. I cannot praise this home enough.
Reply from Roger Catchpole, Owner at Halstead Hall

Thank you for your support! We are delighted that your mum is so happy at Halstead Hall.

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Review from Terry N (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Halstead Hall (formerly Attwood's Manor) has been transformed since it was acquired by Stow Healthcare less than 3 years ago. Not only is the building being continuously improved and developed but also the quality of the staff employed by the home. I moved my father from a failing care home in Chelmsford.
He is very active and helps maintain the gardens. He has use of a greenhouse for growing plants and also a vegetable patch which he tends. The staff and management are very helpful and accommodating if any problems or special needs arise. He regards Halstead Hall as his home and I couldn't imagine him being happier anywhere else.
Reply from Ruth French, Director at Halstead Hall

Many thanks for your kind review. It is wonderful to hear how happy your father is and the independence he has been able to maintain at our home!

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Review from K R (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely place. It's always spotlessly clean; everyone is very caring. Rooms are lovely. Staff are always professional, but never lose the human touch - they care about the residents so much. There is always some activity going on.
Reply from Heather Choat, Manager at Halstead Hall

Thank you very much for your kind comments it's very much appreciated.

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Review from C M (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my Mum became a resident she was shown support, caring and all that was necessary for her new life at Halstead Hall Care Home. All the staff were excellent and I truly believe my Mum was finally happy. She had made friends and my Mum was able to be independent with support being there
to reassure her. My Mum's excellent care enabled her to have dignity and she showed her caring nature to others. Thank you!
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Review from C S (Daughter of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father can be a challenging man. The staff have managed that admirably. The staff also manage multi-agency interaction with care, patience and professionalism. I believe their job is made harder than it needs to be by a system which is nonsensical (Doctors, pharmacy etc). All the way through the
staff - all of them have been incredible. Thank you.
Reply from Heather Choat, Manager at Halstead Hall

Thank you for your positive review it was a pleasure looking after your father at Halstead Hall.

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Review from L D (Grandson of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandad is well cared for and looked after here. The members of staff always have time for my Grandad and us when whenever we visit.
They tailor everything to my grandad's individual needs and desires, which is all I could ask for. My Grandad is so special to me, so knowing that he's in a place
where he is well cared for make me happy and puts my mind at ease.
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Review from S D (Daughter of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and knowledgable always have time for everyone.
This care home has a lovely feel to it.
My dad is well looked after.
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Review from K L (Wife of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband recently passed away in this care home. I cannot speak highly enough of the care and dignity he received during his last few weeks. The staff treated him with respect and understanding, even taking some owls etc to his room as he would be interested.
A countryman, he was loved and he loved
them back.
Reply from Heather Choat, Manager at Halstead Hall

It is really lovely to hear your excellent feedback about our home. Thank you so much!

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Review from P A (Son-in-law of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my mother-in-law, is at present a temporary resident, I cannot comment too much. On the face of it, I would say the owners have thought of everything for the resident's safety, comfort and security.
Reply from Heather Choat, Manager at Halstead Hall

Thank you very much for your kind comments it very much appreciated.

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Review from L B (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, very friendly staff. Always happy to help.
Reply from Heather Choat, Manager at Halstead Hall

Thank you very much for your kind comments it very much appreciated.

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Review from C W (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Halstead Hall since the middle of May. The home has a lovely feel about it when you walk in. The management and staff are all very friendly and are always on hand if you have a question or query. I feel better knowing mum is being well looked after 24/7. There are always lots of activities
going on which mum can join in, especially the "diddle dancers" which she loves.
Thank you to everyone at Halstead hall for helping us with mum.
Reply from Heather Choat, Manager at Halstead Hall

Thank you for your lovely comments, we are so pleased that your mum is enjoying her time at Halstead Hall.

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Review from P S (Husband of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring. My wife is well looked after in a caring environment. Visitors are always made very welcome.
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Review from Sonia B (Friend of Resident) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great deal of care individual carer seems to be given to each person. I am able to visit and feel welcome, the staff are well informed.
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Review from Vivienne L (Respite Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to Halstead Hall from hospital to recuperate after an operation. Lovely to be in a quiet, pleasant room.
Everyone so kind, caring and helpful. Nothing I asked them to do for me was too much trouble.
The genuine kindness emanating from the carers staff here at Halstead Hall creates a wonderful
atmosphere.
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Review from Jane B (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so happy. She is smiling, laughing and has people to talk to. They answer the phone at any time. Lovely staff, so kind. Mum had her first bath for years (couldn't get in it at home, only a shower). Absolutely loved it.
Reply from Ruth French, Director at Halstead Hall

We are so delighted to hear of the positive impact that Halstead Hall has had on your mum. Thank you so much for giving us this feedback!

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Halstead Hall is calculated as follows: ( (192 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Heather

Heather Choat

Job Title: Home Manager

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.


Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Halstead Hall in this exciting new chapter.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halstead Hall to verify any information. View our terms and conditions. Halstead Hall has an Enhanced Service - more info.