Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.9 124 Reviews
  • Halstead Hall, Halstead
Halstead Hall is a residential care home located in 15 acres of beautifully landscaped gardens. The home provides long-term, respite and convalescence care for up to 65 residents.

Halstead Hall offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

An attractive dining room offers a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for.

Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.
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Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1445 – £1750
  • Self-Funded Residential Dementia Care: £1445 – £1750
  • RESPITE Self-Funded Residential Care: £1445 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1445 – £1750

These prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements.

Contact Halstead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halstead Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (124)

9.9

Halstead Hall has a Review Score of 9.9 (9.870) out of 10, based on 37 reviews in the last 2 years.
Over all time Halstead Hall has 124 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Halstead Hall
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Total of 124, showing 81-100
Review from Stephen W (Son of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the last two months of her life at Halstead Hall. She told us that the staff were very caring and that she was treated as somebody special. Communication with us was excellent. They phoned to inform us when she was unwell, had a fall, or on the three occasions that she was taken into hospital.
The administration was spot-on too.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you so much for your lovely comments, we really appreciate you taking the time to write such a positive review. Best wishes to you all.
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Review from Matthew B (Son of Resident) published on 9 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home; the carers and other staff are so nice and look after Mum like she was their own. Through the whole lockdown, they have kept us updated with how Mum is, and we have had little gifts and video chats with Mum as well; we can't thank the whole team enough.
Reply from Roger Catchpole, Owner at Halstead HallThank you from the entire Halstead Hall team. Your positive comments mean a lot.
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Review from Vanessa A (Daughter of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Halstead Hall is a brilliantly run home. The manager is a very professional, friendly and approachable manager, and all the staff are excellent too. The home is very clean and feels so welcoming when you walk through the front door. During the Coronavirus pandemic, I felt so rest assured that mum
was being kept safe and well looked after. I like the fact that I was kept fully updated on the home’s latest news and activities by weekly newsletter emails by Stow Healthcare Operations Manager during the pandemic. My mum has always liked having her hair done weekly, and the wonderful staff here kept normality as much as possible by washing and setting mum's hair each week, even going to the trouble of trimming and soft perming mums hair as well. I cannot praise this home enough.
Reply from Roger Catchpole, Owner at Halstead HallThank you for your support! We are delighted that your mum is so happy at Halstead Hall.
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Review from K R (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely place. It's always spotlessly clean; everyone is very caring. Rooms are lovely. Staff are always professional, but never lose the human touch - they care about the residents so much. There is always some activity going on.
Reply from Heather Choat, Manager at Halstead HallThank you very much for your kind comments it's very much appreciated.
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Review from C M (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my Mum became a resident she was shown support, caring and all that was necessary for her new life at Halstead Hall Care Home. All the staff were excellent and I truly believe my Mum was finally happy. She had made friends and my Mum was able to be independent with support being there
to reassure her. My Mum's excellent care enabled her to have dignity and she showed her caring nature to others. Thank you!
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Review from C S (Daughter of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father can be a challenging man. The staff have managed that admirably. The staff also manage multi-agency interaction with care, patience and professionalism. I believe their job is made harder than it needs to be by a system which is nonsensical (Doctors, pharmacy etc). All the way through the
staff - all of them have been incredible. Thank you.
Reply from Heather Choat, Manager at Halstead HallThank you for your positive review it was a pleasure looking after your father at Halstead Hall.
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Review from L D (Grandson of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandad is well cared for and looked after here. The members of staff always have time for my Grandad and us when whenever we visit.
They tailor everything to my grandad's individual needs and desires, which is all I could ask for. My Grandad is so special to me, so knowing that he's in a place
where he is well cared for make me happy and puts my mind at ease.
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Review from S D (Daughter of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and knowledgable always have time for everyone.
This care home has a lovely feel to it.
My dad is well looked after.
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Review from K L (Wife of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband recently passed away in this care home. I cannot speak highly enough of the care and dignity he received during his last few weeks. The staff treated him with respect and understanding, even taking some owls etc to his room as he would be interested.
A countryman, he was loved and he loved
them back.
Reply from Heather Choat, Manager at Halstead HallIt is really lovely to hear your excellent feedback about our home. Thank you so much!
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Review from P A (Son-in-law of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my mother-in-law, is at present a temporary resident, I cannot comment too much. On the face of it, I would say the owners have thought of everything for the resident's safety, comfort and security.
Reply from Heather Choat, Manager at Halstead HallThank you very much for your kind comments it very much appreciated.
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Review from L B (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, very friendly staff. Always happy to help.
Reply from Heather Choat, Manager at Halstead HallThank you very much for your kind comments it very much appreciated.
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Review from C W (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Halstead Hall since the middle of May. The home has a lovely feel about it when you walk in. The management and staff are all very friendly and are always on hand if you have a question or query. I feel better knowing mum is being well looked after 24/7. There are always lots of activities
going on which mum can join in, especially the "diddle dancers" which she loves.
Thank you to everyone at Halstead hall for helping us with mum.
Reply from Heather Choat, Manager at Halstead HallThank you for your lovely comments, we are so pleased that your mum is enjoying her time at Halstead Hall.
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Review from P S (Husband of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring. My wife is well looked after in a caring environment. Visitors are always made very welcome.
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Review from Sonia B (Friend of Resident) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great deal of care individual carer seems to be given to each person. I am able to visit and feel welcome, the staff are well informed.
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Review from Vivienne L (Respite Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to Halstead Hall from hospital to recuperate after an operation. Lovely to be in a quiet, pleasant room.
Everyone so kind, caring and helpful. Nothing I asked them to do for me was too much trouble.
The genuine kindness emanating from the carers staff here at Halstead Hall creates a wonderful
atmosphere.
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Review from Jane B (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so happy. She is smiling, laughing and has people to talk to. They answer the phone at any time. Lovely staff, so kind. Mum had her first bath for years (couldn't get in it at home, only a shower). Absolutely loved it.
Reply from Ruth French, Director at Halstead HallWe are so delighted to hear of the positive impact that Halstead Hall has had on your mum. Thank you so much for giving us this feedback!
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Review from C S (Niece of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt had been living alone for many years and was convinced that her chosen lifestyle was the best, that was until she came to Halstead Hall. In less that a week she has asked to become a full time resident.
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Review from Kirsty H (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited on several occasions in the last few weeks (since Dad moved in) I am very much reassured that he is in the best hands.
Lovely staff, welcoming atmosphere, happy residents, beautiful location and rooms also very clean.
Proactive staff who get to know residents immediately and quickly
feel like friends.
A real home from home.
Reply from Ruth French, Director at Halstead HallThank you for your lovely review - we are so pleased you are enjoying coming to the home and happy with the care we provide.
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Review from Therese M (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother required 24-hour care after several falls and hospital stays. We looked at several homes but none came anywhere near Halstead Hall. Sadly Mum was only at the home five days, but during that time I cannot fault the care and attention to detail all staff provided. Even at the end, Mum was treated
with dignity and we, as a family, were well looked after.
Reply from Ruth French, Director at Halstead HallThank you for your kind comments. We are so pleased to hear of your positive experience at Halstead Hall.
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Review from John M (Son of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Halstead Hall since February and the care he has received has been excellent. All the staff spend time with him and also keep the family fully informed as to what is happening. I cannot recommend Halstead Hall highly enough.
Reply from Ruth French, Director at Halstead HallThank you for taking the time to give us your feedback. We are delighted that you are so happy with Halstead Hall.
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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Halstead Hall is calculated as follows: ( (390 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 440 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Heather

Heather Choat

Job Title: Home Manager

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.


Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Halstead Hall in this exciting new chapter.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halstead Hall to verify any information. View our terms and conditions. Halstead Hall has an Enhanced Service - more info.