
The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

Rated Good by the CQC, with "Well Led" rated Outstanding (December 2018), Halstead Hall is a residential and dementia care home set on an elevated position on the outskirts of Halstead in Essex, within 15 acres of gardens and grounds looking out across the Essex countryside. Approached from its own drive, set back from the main road, the home has period features that give it a regal quality with a...
Care Provided by Halstead Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Halstead Hall for full pricing details and T&Cs.
Contact Halstead Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stow Healthcare Group
- Private Owned
Person in charge
- Heather Choat (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (8)
Visiting
- The home is open to visitors
Parking
- There is generous on-site parking available at all times
Halstead Hall Reviews (127)
Halstead Hall has a Review Score of 9.9 (9.934) out of 10, based on 29 reviews in the last 2 years.
Over all time Halstead Hall has 127 reviews.
I am very satisfied with the care I receive at Halstead Hall. I feel safe, comfortable and very well looked after, the staff are very caring with nothing too much trouble for any of them and so pleasant all the time.
Thank you for your kind words. It is an absolute pleasure to have you staying with us. Your feedback is very important to the care team at Halstead Hall and we appreciate you taking the time to complete our review card.
My mother in law was admitted to Halstead Hall due to being very frail and due to many falls at home, since been cared for at Halstead Hall she has nothing but praise for the staff and excellent care she is receiving. Her room is very bright and homely she is enjoying the food and activities since been at Halstead Hall it has been a huge relief for the family as she said she feels safe and secure and she wished she made the decision to go into care at lot sooner. We have daily contact with her through FaceTime or telephone conversation and she’s always bubbly and happy.
We are delighted to hear how happy your mother in law is and that she finds her room homely. The staff appreciate your comments and thank you for taking the time to leave such a warm and positive review. Best regards, the Halstead Hall Team.
My Nan is in Halstead Hall and from the minute she arrived she felt welcomed and as if she was at home. She feels safe and secure and is treated with the utmost professional and caring manner. She is treated with dignity and respect. She told me that the staff team are amazing and very attentive. She loves her room which is warm and personalised to make it feel like home. She enjoys playing scrabble with the other residents. The staff and management are kind and treat her very well. It wasn’t an easy decision for her to make but she feels like it has been the best decision for her helped with how well she is treated.
We are overjoyed to hear how settled your nan is at Halstead Hall. She is a pleasure to care for her and a joy to be around. The staff really appreciate your comments. Thank you for taking the time to leave us such a wonderful review.
Mum spent the last two months of her life at Halstead Hall. She told us that the staff were very caring and that she was treated as somebody special. Communication with us was excellent. They phoned to inform us when she was unwell, had a fall, or on the three occasions that she was taken into hospital. The administration was spot-on too.
Thank you so much for your lovely comments, we really appreciate you taking the time to write such a positive review. Best wishes to you all.
Lovely care home; the carers and other staff are so nice and look after Mum like she was their own. Through the whole lockdown, they have kept us updated with how Mum is, and we have had little gifts and video chats with Mum as well; we can't thank the whole team enough.
Thank you from the entire Halstead Hall team. Your positive comments mean a lot.
Halstead Hall is a brilliantly run home. The manager is a very professional, friendly and approachable manager, and all the staff are excellent too. The home is very clean and feels so welcoming when you walk through the front door. During the Coronavirus pandemic, I felt so rest assured that mum was being kept safe and well looked after. I like the fact that I was kept fully updated on the home’s latest news and activities by weekly newsletter emails by Stow Healthcare Operations Manager during the pandemic. My mum has always liked having her hair done weekly, and the wonderful staff here kept normality as much as possible by washing and setting mum's hair each week, even going to the trouble of trimming and soft perming mums hair as well. I cannot praise this home enough.
Thank you for your support! We are delighted that your mum is so happy at Halstead Hall.
The home is a lovely place. It's always spotlessly clean; everyone is very caring. Rooms are lovely. Staff are always professional, but never lose the human touch - they care about the residents so much. There is always some activity going on.
Thank you very much for your kind comments it's very much appreciated.
From the moment my Mum became a resident she was shown support, caring and all that was necessary for her new life at Halstead Hall Care Home. All the staff were excellent and I truly believe my Mum was finally happy. She had made friends and my Mum was able to be independent with support being there to reassure her. My Mum's excellent care enabled her to have dignity and she showed her caring nature to others. Thank you!
My father can be a challenging man. The staff have managed that admirably. The staff also manage multi-agency interaction with care, patience and professionalism. I believe their job is made harder than it needs to be by a system which is nonsensical (Doctors, pharmacy etc). All the way through the staff - all of them have been incredible. Thank you.
Thank you for your positive review it was a pleasure looking after your father at Halstead Hall.
They tailor everything to my grandad's individual needs and desires, which is all I could ask for. My Grandad is so special to me, so knowing that he's in a place where he is well cared for make me happy and puts my mind at ease.
This care home has a lovely feel to it.
My dad is well looked after.
A countryman, he was loved and he loved them back.
It is really lovely to hear your excellent feedback about our home. Thank you so much!
As my mother-in-law, is at present a temporary resident, I cannot comment too much. On the face of it, I would say the owners have thought of everything for the resident's safety, comfort and security.
Thank you very much for your kind comments it very much appreciated.
Lovely place, very friendly staff. Always happy to help.
Thank you very much for your kind comments it very much appreciated.
Thank you to everyone at Halstead hall for helping us with mum.
Thank you for your lovely comments, we are so pleased that your mum is enjoying her time at Halstead Hall.
Staff are very caring. My wife is well looked after in a caring environment. Visitors are always made very welcome.
A great deal of care individual carer seems to be given to each person. I am able to visit and feel welcome, the staff are well informed.
Everyone so kind, caring and helpful. Nothing I asked them to do for me was too much trouble.
The genuine kindness emanating from the carers staff here at Halstead Hall creates a wonderful atmosphere.
Mum is so happy. She is smiling, laughing and has people to talk to. They answer the phone at any time. Lovely staff, so kind. Mum had her first bath for years (couldn't get in it at home, only a shower). Absolutely loved it.
We are so delighted to hear of the positive impact that Halstead Hall has had on your mum. Thank you so much for giving us this feedback!
My aunt had been living alone for many years and was convinced that her chosen lifestyle was the best, that was until she came to Halstead Hall. In less that a week she has asked to become a full time resident.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jun 2026
We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Halstead Hall will be opening our doors to the community. We'd love for you...
There are no upcoming events for Halstead Hall.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Stow Healthcare Group
- 22 Apr 2021Recipient: Stow Healthcare Group
- 08 Dec 2017Recipient: Stow Healthcare Group
Accreditations
There are no accreditations posted yet for Halstead Hall.
Meet the Team (3)

Meet Heather - Home Manager at Halstead Hall Care Home
Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.
Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.
Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.
Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Meet Matthew - Deputy Manager at Halstead Hall Care Home
Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.
Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.
Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.
Outside of work, Matthew spends time with his children and enjoys time at home.

Meet Lisa - Home Administrator at Halstead Hall Care Home
Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.
Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.
Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.
Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.
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