
The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

The home is lovely and comfortable, the staff are extremely helpful and kind as well as caring.C C(Resident / Service User)

Food is first classR J(Resident / Service User)

Thoroughly caring and friendly environment provided by all the staffDavid L(Son of Resident/Service User)

Rated Good by the CQC, with "Well Led" rated Outstanding (December 2018), Halstead Hall is a residential and dementia care home set on an elevated position on the outskirts of Halstead in Essex, within 15 acres of gardens and grounds looking out across the Essex countryside. Approached from its own drive, set back from the main road, the home has period features that give it a regal quality with a...
Care Provided by Halstead Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Halstead Hall for full pricing details and T&Cs.
Contact Halstead Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stow Healthcare Group
- Private Owned
Person in charge
- Heather Choat (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (8)
Visiting
- The home is open to visitors
Parking
- There is generous on-site parking available at all times
Halstead Hall Reviews (127)
Halstead Hall has a Review Score of 9.9 (9.934) out of 10, based on 29 reviews in the last 2 years.
Over all time Halstead Hall has 127 reviews.
Moving mum to Halstead Hall was the best decision we made. She is well cared for eats so much better now and even put on weight, the staff are kind and helpful which has helped her feel settled and comfortable, she also takes part in some activities and loves the animal visits which has helped with her dementia.She has a lovely room now compared to where she was before which also has her own bathroom the staff make sure she is as independent as possible and help her with her hygiene when needed (washing her hair and clean clothing) since being in halstead hall her quality of life has improved and every now and then i still see a little bit of my mum shine through. The staff i have had the pleasure of meeting and have been caring for my mum are one in a million, seeing the care she gets helps me rest a little better and gives me the chance to spend quality time laughing and chatting with mum when i / we visit. Thank you to all the staff for the love and kindness you put in to the job..
Thank you so much for sharing this. It's wonderful to hear that your mum's quality of life has improved and that you're seeing moments of her shine through again. Knowing you and your mum can relax and enjoy time together means so much to our whole team.
My mother had carers for the past few years now, but her health declined dramatically, especially over the past two years and home health care was no longer enough.
This is when this home was recommended. So we viewed it, amongst a few others in the area and Halstead Hall stood out.
All the staff without fail are friendly, caring and hardworking.
I can honestly say this was going to be one of the most stressful and difficult things you have to go through when trying to find the right place to look after your family member, but i honestly can say, this is a safe place and i no longer have to worry for my mum
We really appreciate your kind words. Knowing that your mum's health has improved and that you can now feel at peace about her care means a great deal to us.
Lisa in the office is a wonderful lady.
Thank you for your lovely comments. We're so pleased to hear your nan is well cared for, and your kind words about Lisa will be shared with her.
I honestly couldn't be happier with the care received for mum. She is so well looked after and cared for and the staff are so kind and happy to help and anticipate her needs really well. It is really well run and is maintained to the highest standard. Mum is very happy there and I have recommended the home to others in my position looking for care for their loved ones.
Thank you for your kind words. We're so pleased to hear your mum is happy and well cared for. Our team works hard to provide a safe, supportive environment, and it's wonderful to know that's reflected in your experience. We truly appreciate your recommendation.
My friend has received nothing but excellent care and friendship since arriving at Halstead Hall. She has stated to me that she is so pleased to be in Halstead Hall.
Thank you for your kind words. We're so pleased your friend feels happy and well cared for at Halstead Hall.
Halstead Hall is an excellent care home situated in a beautiful setting surrounded by trees and fields. The staff are responsive, caring and professional, always with time to chat. I have no hesitation in vouching for the professional integrity of the nurses/care staff in this excellent home.
Thank you for rating Halstead Hall with five stars throughout! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.
My mum has just spent the last 5 weeks on respite at Halstead Hall, having spent the last 3 months bouncing between hospital and home social care packages. From the moment she arrived at Halstead Hall, we noticed a significant improvement in her physical and mental health. She was treated as part of the family and made to feel very special. The professional support and caring nature of all the team was fantastic. Having spent several months worrying about her health, I was at last able to relax, knowing that she was being looked after. I couldn't recommend Halstead Hall enough. I have had experience of several residential care homes with other relatives and this is by far the best.
We are delighted to read your positive comments about your mum's respite stay at Halstead Hall, thank you so much for taking the time to share your thoughts with us. It is wonderful to hear that you saw a significant improvement in your mum's physical and mental health and that you found the team...
My grandmother is on respite and all staff from management, care staff to the domestic team have been fantastic at making her feel at home. Focusing on her needs and wishes and paying attention to what's important to her.
Every member of staff I have seen during my visits has been welcoming with a smile and offer of help.
The activities have been well thought out with lots of effort to provide stimulation throughout the day, my Nan loved the 'beach day' where the seaside came to them!
My nan had a birthday during her stay, they accommodated family visits throughout the day and made a fuss out of her with a stunning birthday cake.
As a family we can't thank the Halstead Hall team enough, they have provided support, guidance and reassurance to my nan while we navigate this new stage of her life.
We are delighted to read your comments and learn all about your grandmother's respite stay at Halstead Hall. It is wonderful to hear that you have found staff welcoming and supportive and that your grandmother has enjoyed the activities that have been offered to her. Your feedback means a great...
This is the third respite experience I have had and, as always, it has met my needs both in the care and activities. A special cake was laid out for my 91st Birthday which staff joined in to sing Happy Birthday. And while I am glad to get home, I would be happy to return for my respite care and my family always like to meet cheerful staff and lovely house and gardens.
We are delighted to hear how wonderful your respite stay was at Halstead Hall and that you would be happy to return again in the future. Thank you for taking the time to share your feedback with us. Best wishes.
From the moment we stepped into Halstead Hall my sister and I felt relief that someone genuinely cared for our mother. After the mental anguish of moving her from her beloved lifelong home, we felt safe and comforted that they would take care of her. Not knowing what to do we were guided through all aspects of leaving a loved one in trusted hands. Thank you to all the staff who kept our spirits up in moments of sadness.
We are truly delighted to read such a positive review. Thank you so much for giving us this feedback. We are so happy our team have delivered such a safe and welcoming home for your mother.
We would like to thank the staff for the kindness and support they gave to us too. It's not an easy decision to have a loved one moved into residential care. However with the kindness and support from everyone at Halstead Hall, we know it was the right decision and my mother-in-law's last year was comfortable and safe. We would recommend Halstead Hall to anybody having to make this hard decision.
Thank you for taking a moment out of your day to share such lovely feedback about the care provided by the team at Halstead Hall. It was a pleasure to be able to care for your mother-in-law and support you as a family. Best wishes.
As a family, we literally couldn't recommend Halstead Hall enough! From cleaners, kitchen staff, and activities team to care workers, everyone is welcoming, supportive, and always on hand for advice and support. My mother-in-law has never been happier. She is in the later stages of dementia and we just know that she is in the very best hands. She has come alive since living here and is eating food and enjoying activities that she has never before engaged in. She tells us that she is well looked after, enjoys her new home and never feels lonely, I mean what else could we wish for? Every time we visit we are blown away at the care that all of the residents receive and the compassion, professionalism, and joy shown throughout the home. Without a doubt, this is what outstanding care looks like and you won't be disappointed!
Wow! Thank you so much for leaving Halstead Hall such an incredible review. To hear that your mother-in-law is so happy and settled at the home is wonderful to read. The team will be absolutely delighted with your feedback. Thank you again for taking the time to share your comments with us. Warm regards.
My aunt and uncle are both at Halstead Hall due to incidents at another local care home. What a difference! The staff care is outstanding, they care about the residents, and the facilities are outstanding. The residents are encouraged to participate in activities of which there seem to be both varied and fun. Halstead Hall was recommended to me and I have no hesitation in recommending it to others.
It is wonderful to hear how happy you are with the level of care that's being provided to both your Aunt and your Uncle at Halstead Hall, and that you would have no hesitation in recommending our care home to others. Thank you so much for taking the time to share your thoughts with us and submit this review. Best wishes.
Exceptional care and I am so happy to know that my husband is being so well looked after and is resident in such a caring and happy environment. Everyone in the home has a smile and the atmosphere and the welcome when I visit make it much easier to not feel guilty that I am now not able to care for him at home any longer.
Thank you for your comments. We are so pleased to hear how happy you are with your husband's care and that we are able to support you through the process too. Your feedback means a lot to us and we will be sure to share your review with the staff team at the home. Kind regards.
Staff seem very friendly, chirpy and attentive. My grandmother is happy in the home and is well looked after. They always put on wonderful themed events and take the residents on outings. The home is clean and tidy and the food is good. Only negatives so far seem to be personal belongings go missing often and clothes end up in the wrong rooms.
Thank you for submitting a review for Halstead Hall. We are delighted to hear that your grandmother is so happy and settled whilst staying with us but are sorry to learn that you have experienced an issue with personal belongings. This is a rare occurrence and we do everything possible in our homes...
It’s run very well, someone’s always there to greet you and help if any worries very clean and all the staff are very helpful. I have no worries about leaving anybody in their care, there’s always something going on they take a lot of time doing activities with them.
Many thanks for taking the time to submit a review, your comments mean a lot to us and we really appreciate you sharing your feedback. Kind regards.
In February 2021 his wife was in a medical position where she was unable to care for herself and joined him there. They had a happy 7 months before my cousin died.
His wife is still being helped by a very caring, friendly and patient team.
The nursing staff and the office team have kept me informed every step of the way for the last four years.
Thank you for submitting a review for Halstead Hall. Your positive feedback means a great deal to us and we will of course share your comments with the staff team at the home. Best wishes.
The carers at Halstead Hall treat Mum with respect and kindness while she has been adapting to her new environment.
Activities take place including horse racing, bingo, singing and dancing as well as creative activities and going to the local dementia-friendly cinema.
It was her birthday and she was baked a beautiful sponge cake with strawberries and everyone sang happy birthday which she loved.
I am pleased to say that we as a family feel happy with the very difficult choice that had to be made in regard to her ongoing care.
Everyone at Halstead Hall knows Mum and takes the time to ensure she is safe and content.
Thank you for your kind words. Your feedback means a great deal to us, and the team at Halstead Hall will be delighted to hear how well your mum has settled into her new home. Thank you again for taking the time to share your thoughts with us. Kind regards.
I am so glad that we chose Halstead Hall for my mother. The level of care, consideration and preservation of her dignity at all times was simply excellent. Led by the senior staff, the entire team at Halstead Hall were always friendly, welcoming, attentive and professional. The quality of care was better than I ever expected and the atmosphere throughout the building was always relaxed, warm, supportive and fun. Small details count and there were many times when visiting my mother one of the care staff would notice that she needed making more comfortable, perhaps an extra blanket for warmth, and there was always an offer of tea or coffee which was much appreciated. My mother never got over the passing of my father in 2013 and was never really happy, but that changed when she moved to Halstead Hall. She finally relaxed and to see her smile, laugh and seem content was very reassuring. This was down to the excellent care provided and meant that her last months were probably her happiest.
It was an absolute pleasure to be able to care for your mother and support you as a family. Thank you so much for taking a moment to share such warm and positive feedback. Your comments mean a lot to us and we will be sure to share them with the team. Best wishes.
Everyone made Mum feel so welcome and helped settle her into her first experience of care. The staff are lovely and can’t do enough for Mum, the facilities are light and airy and families are always made welcome to visit.
We are delighted to hear how welcoming you have found Halstead Hall and that your mum has settled in well. Thank you for taking the time to submit a review. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 01 Jun 2026
We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Halstead Hall will be opening our doors to the community. We'd love for you...
There are no upcoming events for Halstead Hall.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Stow Healthcare Group
- 22 Apr 2021Recipient: Stow Healthcare Group
- 08 Dec 2017Recipient: Stow Healthcare Group
Accreditations
There are no accreditations posted yet for Halstead Hall.
Meet the Team (3)

Meet Heather - Home Manager at Halstead Hall Care Home
Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.
Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.
Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.
Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Meet Matthew - Deputy Manager at Halstead Hall Care Home
Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.
Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.
Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.
Outside of work, Matthew spends time with his children and enjoys time at home.

Meet Lisa - Home Administrator at Halstead Hall Care Home
Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.
Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.
Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.
Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halstead Hall to verify any information. View our terms and conditions. Halstead Hall has an Enhanced Service -more info.