Halstead Hall

Mount Hill, Braintree Road, Halstead CO9 1SL
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9.9 126 Reviews
  • Halstead Hall, Halstead
Choosing the right care home is an important step, especially when it is for someone close to you. Many loved ones find that spending time at Halstead Hall brings comfort and clarity. Set within 15 acres of gardens, the home offers a relaxed and friendly environment where residents can continue everyday life in a way that feels natural to them.

Residential, dementia and respite care is available for up to 65 residents. The team takes time to understand each person properly so support follows familiar habits and preferences, helping residents maintain confidence and independence. Loved ones remain involved and informed, creating reassurance for everyone.

Private suites include en-suite facilities, nurse call points and connections for televisions and telephones. Accessible bathrooms with hoists and bath chairs, lifts to all floors and shared living spaces support both safety and comfort throughout the home.

Meals are prepared daily and planned around dietary requirements. Activities take place each day based on interests and abilities, while visits from a hairdresser, chiropodist, optician and clergy help maintain routine and wellbeing.

As part of Stow Healthcare, Halstead Hall offers attentive and dependable support from an experienced and dedicated team, providing care you can trust, when it matters most.

Visitors are always welcome to meet the team and see how life at Halstead Hall feels day to day.
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Care Provided by Halstead Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1445 – £1750
  • Self-Funded Residential Dementia Care: £1445 – £1750
  • RESPITE Self-Funded Residential Care: £1445 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1445 – £1750

These prices are only a guideline, please contact Halstead Hall to find out the exact price for your requirements.

Contact Halstead Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halstead Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • The home is open to visitors

Parking

  • There is generous on-site parking available at all times

Halstead Hall Reviews (126)

9.9

Halstead Hall has a Review Score of 9.9 (9.875) out of 10, based on 39 reviews in the last 2 years.
Over all time Halstead Hall has 126 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Halstead Hall
  • 45
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Total of 126, showing 21-40
Review from O B (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Halstead Hall for a few months now. Her health has improved significantly since being in their care.
My mother had carers for the past few years now, but her health declined dramatically, especially over the past two years and home health care was no longer enough.
This is
when this home was recommended. So we viewed it, amongst a few others in the area and Halstead Hall stood out.
All the staff without fail are friendly, caring and hardworking.
I can honestly say this was going to be one of the most stressful and difficult things you have to go through when trying to find the right place to look after your family member, but i honestly can say, this is a safe place and i no longer have to worry for my mum
Reply from Charlie Diamond, Marketing and Communications Lead at Halstead HallWe really appreciate your kind words. Knowing that your mum's health has improved and that you can now feel at peace about her care means a great deal to us.
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Review from A P (Granddaughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great care home, my nan is very well looked after having only been here for a year. The staff are all kind, friendly and helpful, couldn't ask for much more.
Lisa in the office is a wonderful lady.
Reply from Charlie Diamond, Marketing and Communications Lead at Halstead HallThank you for your lovely comments. We're so pleased to hear your nan is well cared for, and your kind words about Lisa will be shared with her.
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Review from Karen K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I honestly couldn't be happier with the care received for mum. She is so well looked after and cared for and the staff are so kind and happy to help and anticipate her needs really well. It is really well run and is maintained to the highest standard. Mum is very happy there and I have recommended the
home to others in my position looking for care for their loved ones.
Reply from Eve Fynn, Marketing Manager at Halstead HallThank you for your kind words. We're so pleased to hear your mum is happy and well cared for. Our team works hard to provide a safe, supportive environment, and it's wonderful to know that's reflected in your experience. We truly appreciate your recommendation.
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Review from Janice N (Friend of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has received nothing but excellent care and friendship since arriving at Halstead Hall. She has stated to me that she is so pleased to be in Halstead Hall.
Reply from Charlie Diamond, Marketing and Communications Lead at Halstead HallThank you for your kind words. We're so pleased your friend feels happy and well cared for at Halstead Hall.
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Review from Christian O (Friend of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Halstead Hall is an excellent care home situated in a beautiful setting surrounded by trees and fields. The staff are responsive, caring and professional, always with time to chat. I have no hesitation in vouching for the professional integrity of the nurses/care staff in this excellent home.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for rating Halstead Hall with five stars throughout! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.
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Review from B B (Son of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just spent the last 5 weeks on respite at Halstead Hall, having spent the last 3 months bouncing between hospital and home social care packages. From the moment she arrived at Halstead Hall, we noticed a significant improvement in her physical and mental health. She was treated as part of
the family and made to feel very special. The professional support and caring nature of all the team was fantastic. Having spent several months worrying about her health, I was at last able to relax, knowing that she was being looked after. I couldn't recommend Halstead Hall enough. I have had experience of several residential care homes with other relatives and this is by far the best.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to read your positive comments about your mum's respite stay at Halstead Hall, thank you so much for taking the time to share your thoughts with us. It is wonderful to hear that you saw a significant improvement in your mum's physical and mental health and that you found the team to be supportive and caring. Your feedback means a great deal to us and we will be sure to share it with the staff team at the home. Best wishes.
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Review from Becki M (Granddaughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Halstead Hall is outstanding from the moment you drive in, it's set in beautiful grounds with an interior to match there is a very homely feel as soon as you walk in the door.
My grandmother is on respite and all staff from management, care staff to the domestic team have been fantastic at making her
feel at home. Focusing on her needs and wishes and paying attention to what's important to her.
Every member of staff I have seen during my visits has been welcoming with a smile and offer of help.
The activities have been well thought out with lots of effort to provide stimulation throughout the day, my Nan loved the 'beach day' where the seaside came to them!
My nan had a birthday during her stay, they accommodated family visits throughout the day and made a fuss out of her with a stunning birthday cake.
As a family we can't thank the Halstead Hall team enough, they have provided support, guidance and reassurance to my nan while we navigate this new stage of her life.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to read your comments and learn all about your grandmother's respite stay at Halstead Hall. It is wonderful to hear that you have found staff welcoming and supportive and that your grandmother has enjoyed the activities that have been offered to her. Your feedback means a great deal to us and we will be sure to share them with staff. Thank you for taking the time to submit a review. Best wishes.
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Review from M M (Resident) assisted by family/friend published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third respite experience I have had and, as always, it has met my needs both in the care and activities. A special cake was laid out for my 91st Birthday which staff joined in to sing Happy Birthday. And while I am glad to get home, I would be happy to return for my respite care and my family
always like to meet cheerful staff and lovely house and gardens.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to hear how wonderful your respite stay was at Halstead Hall and that you would be happy to return again in the future. Thank you for taking the time to share your feedback with us. Best wishes.
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Review from Susan C (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we stepped into Halstead Hall my sister and I felt relief that someone genuinely cared for our mother. After the mental anguish of moving her from her beloved lifelong home, we felt safe and comforted that they would take care of her. Not knowing what to do we were guided through all
aspects of leaving a loved one in trusted hands. Thank you to all the staff who kept our spirits up in moments of sadness.
Reply from Ruth French, Director at Halstead HallWe are truly delighted to read such a positive review. Thank you so much for giving us this feedback. We are so happy our team have delivered such a safe and welcoming home for your mother.
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Review from P T (Daughter-in-law of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Halstead Hall went above and beyond, in the care of my mother-in-law during her time there. They got to know her as an individual and went out of their way to accommodate her needs. They offered emotional support as well as physical support. The activities team always had time for her
even when she didn’t feel up to joining in with the group. The care staff were always happy for her to sit and chat when she was feeling lonely. The food, drinks and snacks were abundant. The kitchen team were happy to include and prepare her favourite meals and bring her favourite snacks when she had little appetite.
We would like to thank the staff for the kindness and support they gave to us too. It's not an easy decision to have a loved one moved into residential care. However with the kindness and support from everyone at Halstead Hall, we know it was the right decision and my mother-in-law's last year was comfortable and safe. We would recommend Halstead Hall to anybody having to make this hard decision.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for taking a moment out of your day to share such lovely feedback about the care provided by the team at Halstead Hall. It was a pleasure to be able to care for your mother-in-law and support you as a family. Best wishes.
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Review from Hannah K (Daughter of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we literally couldn't recommend Halstead Hall enough! From cleaners, kitchen staff, and activities team to care workers, everyone is welcoming, supportive, and always on hand for advice and support. My mother-in-law has never been happier. She is in the later stages of dementia and we just
know that she is in the very best hands. She has come alive since living here and is eating food and enjoying activities that she has never before engaged in. She tells us that she is well looked after, enjoys her new home and never feels lonely, I mean what else could we wish for? Every time we visit we are blown away at the care that all of the residents receive and the compassion, professionalism, and joy shown throughout the home. Without a doubt, this is what outstanding care looks like and you won't be disappointed!
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWow! Thank you so much for leaving Halstead Hall such an incredible review. To hear that your mother-in-law is so happy and settled at the home is wonderful to read. The team will be absolutely delighted with your feedback. Thank you again for taking the time to share your comments with us. Warm regards.
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Review from Sue C (Niece of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt and uncle are both at Halstead Hall due to incidents at another local care home. What a difference! The staff care is outstanding, they care about the residents, and the facilities are outstanding. The residents are encouraged to participate in activities of which there seem to be both varied
and fun. Halstead Hall was recommended to me and I have no hesitation in recommending it to others.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallIt is wonderful to hear how happy you are with the level of care that's being provided to both your Aunt and your Uncle at Halstead Hall, and that you would have no hesitation in recommending our care home to others. Thank you so much for taking the time to share your thoughts with us and submit this review. Best wishes.
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Review from Denise S (Wife of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional care and I am so happy to know that my husband is being so well looked after and is resident in such a caring and happy environment. Everyone in the home has a smile and the atmosphere and the welcome when I visit make it much easier to not feel guilty that I am now not able to care for
him at home any longer.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for your comments. We are so pleased to hear how happy you are with your husband's care and that we are able to support you through the process too. Your feedback means a lot to us and we will be sure to share your review with the staff team at the home. Kind regards.
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Review from L D (Granddaughter of Resident) published on 7 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff seem very friendly, chirpy and attentive. My grandmother is happy in the home and is well looked after. They always put on wonderful themed events and take the residents on outings. The home is clean and tidy and the food is good. Only negatives so far seem to be personal belongings go missing
often and clothes end up in the wrong rooms.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for submitting a review for Halstead Hall. We are delighted to hear that your grandmother is so happy and settled whilst staying with us but are sorry to learn that you have experienced an issue with personal belongings. This is a rare occurrence and we do everything possible in our homes to ensure that situations like this are avoided. Please speak to the home management team who will be more than happy to address your concerns and put your mind at rest. Kind regards.
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Review from Linda R (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
It’s run very well, someone’s always there to greet you and help if any worries very clean and all the staff are very helpful. I have no worries about leaving anybody in their care, there’s always something going on they take a lot of time doing activities with them.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallMany thanks for taking the time to submit a review, your comments mean a lot to us and we really appreciate you sharing your feedback. Kind regards.
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Review from Barry M (Cousin of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin came to Halstead Hall in February 2020 following a stay in hospital and was unable to be cared for safely by his wife. He soon settled in and had a happy time there.
In February 2021 his wife was in a medical position where she was unable to care for herself and joined him there. They had
a happy 7 months before my cousin died.
His wife is still being helped by a very caring, friendly and patient team.
The nursing staff and the office team have kept me informed every step of the way for the last four years.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for submitting a review for Halstead Hall. Your positive feedback means a great deal to us and we will of course share your comments with the staff team at the home. Best wishes.
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Review from Tracy J (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum requires 24-hour care and it was a difficult transition for her to be living in a locked environment after being independent for so long.
The carers at Halstead Hall treat Mum with respect and kindness while she has been adapting to her new environment.
Activities take place including horse racing,
bingo, singing and dancing as well as creative activities and going to the local dementia-friendly cinema.
It was her birthday and she was baked a beautiful sponge cake with strawberries and everyone sang happy birthday which she loved.
I am pleased to say that we as a family feel happy with the very difficult choice that had to be made in regard to her ongoing care.
Everyone at Halstead Hall knows Mum and takes the time to ensure she is safe and content.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallThank you for your kind words. Your feedback means a great deal to us, and the team at Halstead Hall will be delighted to hear how well your mum has settled into her new home. Thank you again for taking the time to share your thoughts with us. Kind regards.
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Review from Roger W (Son of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad that we chose Halstead Hall for my mother. The level of care, consideration and preservation of her dignity at all times was simply excellent. Led by the senior staff, the entire team at Halstead Hall were always friendly, welcoming, attentive and professional. The quality of care was better
than I ever expected and the atmosphere throughout the building was always relaxed, warm, supportive and fun. Small details count and there were many times when visiting my mother one of the care staff would notice that she needed making more comfortable, perhaps an extra blanket for warmth, and there was always an offer of tea or coffee which was much appreciated. My mother never got over the passing of my father in 2013 and was never really happy, but that changed when she moved to Halstead Hall. She finally relaxed and to see her smile, laugh and seem content was very reassuring. This was down to the excellent care provided and meant that her last months were probably her happiest.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallIt was an absolute pleasure to be able to care for your mother and support you as a family. Thank you so much for taking a moment to share such warm and positive feedback. Your comments mean a lot to us and we will be sure to share them with the team. Best wishes.
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Review from H M (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone made Mum feel so welcome and helped settle her into her first experience of care. The staff are lovely and can’t do enough for Mum, the facilities are light and airy and families are always made welcome to visit.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallWe are delighted to hear how welcoming you have found Halstead Hall and that your mum has settled in well. Thank you for taking the time to submit a review. Kind regards.
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Review from Sarah R (Daughter-in-law of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start - from the moment my mum-in-law came to Halstead Hall, she was made to feel so welcome and to see her happy made us feel at ease that we had found the right place for her.
Unfortunately, my lovely mum-in-law died peacefully last Thursday, and the staff went above and beyond supplying
tea and coffee during the five days and nights hubby and I sat with Mum - the care and dignity, well I cannot praise the staff highly enough, I would give ten stars, a 1st class home!
Thank you to you all for the care you gave to our mum.
Reply from Eve Fynn, Marketing and Communications Lead at Halstead HallA huge thank you for taking a moment to leave us such a lovely review. It was a pleasure to be able to care for your mum-in-law, and the team at Halstead Hall will be so touched to hear your feedback. Best wishes.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Halstead Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Halstead Hall is calculated as follows: ( (413 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 464 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halstead Hall is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Heather

Heather Choat

Job Title: Home Manager Joined: 2018

Meet Heather - Home Manager at Halstead Hall Care Home


Heather has worked in the social care sector since 1990 and has been a Registered Manager since 1993. Holding the Registered Manager Level 4 Award, Heather brings extensive leadership experience, including working alongside the Care Quality Commission and supporting homes to achieve and maintain strong standards of care.


Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong focus on person-centred care ensures individuals feel comfortable, respected and well supported within the home.


Leading Halstead Hall through a positive chapter remains a key priority, creating a consistent, welcoming environment where families feel confident in the care provided.


Providing reassurance, stability, and high-quality care helps residents and loved ones feel at home from the very beginning.

Matthew

Matthew Scarlett

Job Title: Deputy Manager Joined: 2020

Meet Matthew - Deputy Manager at Halstead Hall Care Home


Matthew brings 25 years of experience in the social care sector, progressing from kitchen assistant to Home Manager of a 65-bed residential care home. After a short period outside the sector, Matthew returned to care as a trainer and agency senior carer, later joining Halstead Hall as a permanent team member in 2019 and becoming Deputy Manager in September 2020.


Working closely with residents, relatives and the team supports consistent care planning, communication and daily wellbeing. A strong focus on person-centred care helps ensure support reflects individual needs, routines and preferences.


Reviewing practice, identifying improvements and supporting positive change remain an important part of the role, helping maintain high standards and a well-led environment for residents and colleagues.


Outside of work, Matthew spends time with his children and enjoys time at home.

Lisa

Lisa Grimshaw

Job Title: Home Administrator Joined: 2018

Meet Lisa - Home Administrator at Halstead Hall Care Home


Lisa joined Stow Healthcare in 2018 at Halstead Hall Care Home and has 15 years of experience working as a care home administrator across a range of care settings.


Handling enquiries, admissions and daily communication supports residents and relatives during the move into the home and beyond. Regular interaction helps create a welcoming environment while ensuring the home runs smoothly.


Building relationships with residents and families is an important part of the role, helping people feel comfortable and supported.


Outside of work, Lisa enjoys spending time with children and meeting friends for long lunches.

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