172/174 The Street, Little Clacton, Clacton-on-Sea CO16 9LX
Belamacanda is a twenty-two bedroom residential care home that is ideal for the needs of people with physical disabilities, for both short and long-term requirements.
Carers have a wide range of experience in helping with numerous health conditions, such as multiple sclerosis, Huntingdon's, stroke and spinal injury, maintaining an environment that contributes to mental health.
A Clacton-on-Sea location is an excellent community in which to enjoy outings to places of interest, with coastal views proving popular and relaxing amongst residents.
Group: Black Swan International Ltd
Person in charge: Mike Melton (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 18+. Ages 18+.
Single Rooms: 14
Shared Rooms: 4
Rooms with ensuite WC: 2
Weekly Charges Guide: Personal Care Single £770 – £950 , Personal Care Shared (per person) £770 – £950 (These prices are only a guideline, please contact Belamacanda to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Belamacanda: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Belamacanda is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Belamacanda in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.773 for Belamacanda is calculated as follows: ( (177 Excellents x 5) + (29 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 216 Ratings = 4.773
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Belamacanda is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 6 Reviews ÷ 4.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Belamacanda has a Review Score of 9.8 (9.773) from 18 Reviews
Review submitted from a Postal Card by A J (Niece of Resident) on Tuesday 20 March 2018. Relates to February 2018.
My aunt, who is mentally and physically handicapped moved to Belamacanda after losing her parents. Belamacande provides an extremely high level of physical and emotional care and support, with a brilliant team of staff led by an outstanding manager who ensures all residents lead as full a life as possible, participating in activities and therapies they enjoy. My family cannot praise Belamacanda highly enough it is a great comfort to know that my aunt is happy and so well cared for in an establishment that is like a family home.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Jenny L (Resident) on Monday 19 March 2018. Relates to February 2018.
Love staff, food good, love games. I have done pottery. I go to a day centre and sing.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Scott H (Resident) on Thursday 8 March 2018. Relates to February 2018.
I enjoy spending time at Belamacanda. The staff and management are very helpful. I enjoy the range of activities in the home and I am off to the Jeremy Kyle show in two weeks which I am very excited about. This has been my lifelong dream.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by J L (Resident) on Thursday 8 March 2018. Relates to February 2018.
I like living here and I am a DJ, I love to do discos and mow the lawn. Staff are lovely and I have made lots of friends. Belamacanda is my home.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Ian S (Resident) on Thursday 8 March 2018. Relates to February 2018.
I love the home, carers and everything about it. There are lots of activities and days out.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Diane B (Mother of Resident) on Monday 5 June 2017. Relates to May 2017.
My daughter is very happy living here. I am extremely satisfied with the care and understanding my daughter receives. She has complex needs that are catered for with dignity and compassion.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Website Submission by Rebecca M (Resident) on Tuesday 23 May 2017. Relates to May 2017.
I have lived at this home for well over 25 years and am happy to live here for the next 25 years, I've had such amazing experiences with the staff and residents that are here and really enjoy spending time with my friends in between meal times. I get to go to a learning centre 2 times a week which helps me meet with new people and learn new crafts and computer skills for the future. Belamacanda's staff help with all the personal care and go out of their way to promote independence and exercise as much as possible.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Website Submission by John L (Resident) on Friday 19 May 2017. Relates to May 2017.
I've lived here for 3 years, I am really pleased with the services and activities they have here on offer. I'm happy that they have taken a keen interest in my music and wanting to be a DJ, I'm allowed to host discos for parties or birthdays which I was never able to do. I'm so pleased with the help from the care staff to the manager they have all helped me out over the years and have got me to where I am today.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Website Submission by Michael B (Resident) on Tuesday 16 May 2017. Relates to May 2017.
Without doubt these people were there for me when I was at my lowest point and using their kindness and skill, brought me back into the light.
The team is able to deliver professional care utilising the superb overall management of the home which is the epitome of good practice headed up by what must surely be the industries most accomplished manager.
Particulars of note are: The home is pristine clean and residents are fantastically turned out as personal care is assisted at every stage by a motivated staff who give each person room to develop interests or build on existing interests. The atmosphere is relaxed and everyone knows that residents concerns are dealt with quickly and with sympathetic discretion by the amazing and intelligent staff.
Mealtimes are a high point when the house can get together and enjoy each others company, or just enjoy the superb meal (a choice is offered at every meal), in clean and cheerful surroundings.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Website Submission by John D (Resident) on Monday 15 May 2017. Relates to May 2017.
I love living here. This is my home, they look after me. I have been to Spain, Cyprus, France, Prague and Holland and love going with my friends out for a meal. I have a keyworker and get on well with other residents.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by A K (Resident) on Tuesday 12 April 2016. Relates to March 2016.
I feel safe, the staff are good and I attend day centers and travel on the homes mini bus. I love karaoke and disco and do a lot of countdowns for special days.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Stephanie O (Daughter of Resident) on Tuesday 12 April 2016. Relates to March 2016.
A very well run and friendly care home. I would like to receive minutes for mum's review meetings so I can keep updated. I do no know when she last had a review. I am very happy with the care my mum receives. Staff are very hard working and dedicated to all the residents. My mum has lived here 11 years we are always welcomed and looked after when we visit. Thank you Belamacanda.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Joan H (Sister-in-law of Resident) on Tuesday 12 April 2016. Relates to April 2016.
My sister-in-law is very happy at the home and that is my main concern.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by David J (Brother of Resident) on Monday 11 April 2016. Relates to March 2016.
We have always been impressed by the level of care provided in both health and personal well being.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Website Submission by Craig (Volunteer) on Thursday 7 April 2016. Relates to December 2015.
I have family members whom work with the team at Belamacanda and I thoroughly enjoy getting involved at Christmas parties and Summer Fetes etc. I work in care myself and am always incredibly impressed by the staff's passion for their work at Belamacanda.
How likely would you be to recommend Belamacanda? Extremely Likely
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Review submitted from a Postal Card by Ann F (Relative of Resident) on Thursday 7 April 2016. Relates to March 2016.
Warm welcome on visits and wonderful help on the telephone on my weekly calls to my niece. This is a very valuable way to stay in regular contact as I live a distance away. I have a great respect and praise to all the staff who make extra activities e.g holidays, days out etc possible for the residents. I thank them all.
How likely would you be to recommend Belamacanda? Extremely Likely
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Leon Smith, Regional Manager at Belamacanda responded to this review on 07 Apr 2016:
Thank you for your comments.
Review submitted from a Postal Card by Ida M (Daughter of Resident) on Monday 4 April 2016. Relates to March 2016.
I am always amazed at the freedom they have. People in their own rights. I also like the camaraderie that goes between residents and staff there are lots of banter and laughter.
How likely would you be to recommend Belamacanda? Likely
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Leon Smith, Regional Manager at Belamacanda responded to this review on 05 Apr 2016:
Freedom and independence are paramount, thank you for your lovely comments.
Review submitted from a Postal Card by John L (Resident) on Friday 1 April 2016. Relates to March 2016.
I am happy here, good meals, nice friends and I can come and go when I please. I use the homes transport. I also have a lovely room.
How likely would you be to recommend Belamacanda? Extremely Likely
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Leon Smith, Regional Manager at Belamacanda responded to this review on 02 Apr 2016:
Thank you John, lovely comments!
I am glad that Belamacanda is a place you are proud to call home.
February 2018
Recipient: Black Swan International Ltd
Date: Thursday 01 Feb 2018
April 2017
Recipient: Black Swan International Ltd
Date: Saturday 01 Apr 2017
February 2016
Recipient: Black Swan International Ltd
Date: Monday 15 Feb 2016
November 2009
Recipient: Belamacanda
Date: Thursday 26 Nov 2009
There are currently no Care Home Idol entrants who have performed at Belamacanda