Belamacanda

My daughter is very happy living here. I am extremely satisfied with the care and understanding my daughter receives. She has complex needs that are catered for with dignity and compassion.

I have lived at this home for well over 25 years and am happy to live here for the next 25 years, I've had such amazing experiences with the staff and residents that are here and really enjoy spending time with my friends in between meal times. I get to go to a learning centre 2 times a week which helps me meet with new people and learn new crafts and computer skills for the future. Belamacanda's staff help with all the personal care and go out of their way to promote independence and exercise as much as possible.

I've lived here for 3 years, I am really pleased with the services and activities they have here on offer. I'm happy that they have taken a keen interest in my music and wanting to be a DJ, I'm allowed to host discos for parties or birthdays which I was never able to do. I'm so pleased with the help from the care staff to the manager they have all helped me out over the years and have got me to where I am today.

I have lived here for approximately 8 years. I have found that staff and management always have time to talk to me and deal with any problems that I may have.
I find meals to be very good. We go out regularly on trips out and the mini bus is always available in case I may have appointments at the doctors or hospital which gives me peace of mind. My family visit me very often and are aways made to feel welcome.
I am very happy here and can not praise this home enough.

Without doubt these people were there for me when I was at my lowest point and using their kindness and skill, brought me back into the light.
The team is able to deliver professional care utilising the superb overall management of the home which is the epitome of good practice headed up by what must surely be the industries most accomplished manager.
Particulars of note are: The home is pristine clean and residents are fantastically turned out as personal care is assisted at every stage by a motivated staff who give each person room to develop interests or build on existing interests. The atmosphere is relaxed and everyone knows that residents concerns are dealt with quickly and with sympathetic discretion by the amazing and intelligent staff.
Mealtimes are a high point when the house can get together and enjoy each others company, or just enjoy the superb meal (a choice is offered at every meal), in clean and cheerful surroundings.

I love living here. This is my home, they look after me. I have been to Spain, Cyprus, France, Prague and Holland and love going with my friends out for a meal. I have a keyworker and get on well with other residents.

I have lived here for almost 8 years, and I would like to thank the Manager and Deputy Manager and all the staff for giving me a new life which is now brilliant.
When I moved here the home was very good but now it's even better.
We have an I.T. room which has two computers and a large screen on the wall for watching your favourite films or YouTube whatever you want really even Netflix
We have music nights where you all sing your favourite song, music and movement, zumba and even pottery.
The staff help us all with Arts and Crafts we have quiz nights, cooking classes for those who want to join in.
We have a large dining room with large flat screen TV and a lounge area with another large flat screen TV which shows Netflix also. It really is home from home and I cannot recommend it highly enough once again many thanks to Black Swan Care Group.

I feel safe, the staff are good and I attend day centers and travel on the homes mini bus. I love karaoke and disco and do a lot of countdowns for special days.

A very well run and friendly care home. I would like to receive minutes for mum's review meetings so I can keep updated. I do no know when she last had a review. I am very happy with the care my mum receives. Staff are very hard working and dedicated to all the residents. My mum has lived here 11 years we are always welcomed and looked after when we visit. Thank you Belamacanda.

My sister-in-law is very happy at the home and that is my main concern.

We have always been impressed by the level of care provided in both health and personal well being.

I have family members whom work with the team at Belamacanda and I thoroughly enjoy getting involved at Christmas parties and Summer Fetes etc. I work in care myself and am always incredibly impressed by the staff's passion for their work at Belamacanda.

Warm welcome on visits and wonderful help on the telephone on my weekly calls to my niece. This is a very valuable way to stay in regular contact as I live a distance away. I have a great respect and praise to all the staff who make extra activities e.g holidays, days out etc possible for the residents. I thank them all.

I am always amazed at the freedom they have. People in their own rights. I also like the camaraderie that goes between residents and staff there are lots of banter and laughter.

I love it here, we have lots of entertainment and plenty to do with day classes and karaoke once a month, and I am able to visit my family at weekends.

I am happy here, good meals, nice friends and I can come and go when I please. I use the homes transport. I also have a lovely room.