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Blackbrook House

Gun Hill, Dedham, Colchester, Essex CO7 6HP
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he and I were cared for and treated with dignity and gentleness.Joyce B(Wife of Resident/Service User)
Blackbrook House, Colchester
We recommend Blackbrook House to anyone seeking care for a loved one.Laureen W(Daughter of Resident/Service User)
Blackbrook House, Colchester
Eating collectively has been amazing for her and she loves her food and has gained weight.Karen C(Daughter-in-law of Resident/Service User)
Blackbrook House, Colchester

Blackbrook House in Dedham is situated in an area of outstanding natural beauty on the Essex-Suffolk border. The home provides residential and dementia care for up to 55 residents in comfortable ensuite rooms and continues to welcome new residents. Blackbrook House supports trial stays and shorter stays as well as permanent care.

The home ensures each individual’s health and care needs are continually met by working closely with customers and...  

Care Provided by Blackbrook House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,432From £1,532
Residential Dementia CareFrom £1,432From £1,532

Fees can vary depending on care needs and other factors. Colleagues at Blackbrook House will be happy to discuss our weekly fees with you and what our fees include.

Contact Blackbrook House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Lucy Yarham (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Blackbrook House Reviews (98)

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9.6

Blackbrook House has a Review Score of 9.6 (9.627) out of 10, based on 35 reviews in the last 2 years. Over all time Blackbrook House has 98 reviews.

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Showing 98 reviews matching selected criteria
Review from M M (Niece of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience
When ever I visit everone is friendly.

My Aunt is happy & well cared for.

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Review from Nigel S (Son of Resident) published on 24 July 2026 Submitted via Website
Overall Experience

Dad moved into Blackbrook House a couple of months ago and has settled in extremely well. From when we first visited Blackbrook House my wife and I have been very impressed indeed with the care, professionalism and friendliness of the staff and with the quality and cleanliness of the building. Dad feels comfortable and at home at Blackbrook House and feels safe and well cared for there. He appreciates the varied activities which are available and enjoys the company of the staff and other residents. Thank you!

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Review from T J (Friend of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience
Welcome on our first visit was warm and friendly; this continued as all staff with who we came into contact were the same - and with smiles! The atmosphere we observed was calm and peaceful and our friend indicated that he was very comfortable.
We were most impressed.

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Review from G H (Daughter of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
Thank you to all the staff at Blackbrook House. From the moment my father arrived 6 weeks ago, he has received nothing but good care. All staff are incredibly helpful and always willing to help accommodate my father's needs- whether it's finding different furniture to fit his personal TV, to helping host his 90th birthday party and looking after us as well! Good food, great staff who are also always cheerful.
We welcome the ability to move to a room with a shower as soon as available but otherwise everything is good.

I know dad is being well looked after which means a lot to all the family as well. Thank you!

Reply from Emilia Prosniewska, Home Manager at Blackbrook House

Thank you for taking the time to leave a review of Blackbrook House. We are delighted that you rated our staff and care as excellent. All residents have access to well-maintained, accessible bathrooms with showers. If a room with an en-suite shower becomes available, we would be happy to discuss...  

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Review from Julia S (Daughter of Resident) published on 4 June 2026 Submitted via Website
Overall Experience
From the moment my mother arrived at the care home for a couple of weeks respite care, it was one thing after another that went wrong. Day one; her bedroom door wasn't able to stay open, so a handyman came and sorted it out over a couple of days, which meant drilling and banging. There was no TV in her room and it was very difficult to connect a virtual assistant device to the Wi-Fi (my mother relies on audio books as she is registered blind). Eventually day 2, I eventually managed it with the help of the manager. Whenever a meal came to her, more often than not, it was warm. The hot drinks were also lukewarm. Her cornflakes came for breakfast, like baby food. All soft and soggy and the toast cold. Mum was given a pendant to put around her neck, so she could press it when needed, which she did quite a few times, however, either no one came (even after 20mins) or it didn't work at all!! A lot of mum's clothes went missing.

There are other issues, but not enough room to write them all up on here!!!!

Reply from Emilia Prosniewska, Manager at Blackbrook House

Thank you for taking the time to review Blackbrook House. We're sorry to see your feedback, where we work hard to provide the best care for each of our residents, with wellbeing and safety at the heart of what we do. A small repair was needed to the bedroom door during Mum's stay, where alternative...  

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Review from S H (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience
My Mother Dora has been a resident at Blackbrook for the past seven years, we couldn't have wished for a better place for her to live. Throughout her time here, she has been treated with genuine warmth, kindness and respect by a truly lovely and dedicated team.

Highly recommend.

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Review from Peter A (Son of Resident) published on 16 April 2026 Submitted via Website
Overall Experience

After three months I feel that Mum is safe and well cared for. All the staff are friendly, approachable and helpful. Mum has the same feeling about the staff. The accommodation is in good order and Mum has a cosy and comfortable room. After a major change from independent living I think Mum is settled and basically happy. I would recommend the home to anyone. The staff make it a good home to live in.

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Review from Jan M (Daughter of Resident) published on 30 March 2026 Submitted via Postal Card
Overall Experience
The staff are very friendly and kind and try their best to look after my mother. Unfortunately, she is becoming very frail and does need more attention because she is unable to help herself.

Her frustration does turn into negativity, but given her disabilities, this is not surprising.

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Review from Jayne L (Niece of Resident) published on 19 February 2026 Submitted via Website
Overall Experience
My Auntie has been a resident in Blackbrook House for over two years. I am so impressed with the care she is given-it's like she is surrounded by family. From the moment you walk through the door you are greeted with a smile and the people (I won't use the word staff) are so warm and friendly. I already class them as friends.The activities they provide are amazing and it's a pleasure to join in.

Blackbrooke House is a benchmark for other care homes so thank you to everyone.

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Review from Charlotte D (Granddaughter of Resident) published on 16 February 2026 Submitted via Website
Overall Experience

All the staff are lovely and cant do enough for the residents. They have a range of activities that residents can take part in, should they wish. When interacting with my grandmother they are kind and thoughtful. Nothing is too much trouble. When we arrive they are always happy to update us. The staff treat all their residents with dignity. It is clear that the staff enjoy their work and care for those who are with them.

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Review from Lynne M (Friend of Resident) published on 12 February 2026 Submitted via Website
Overall Experience

Blackbrook House. The care my friend receives from all of the staff, this includes every single person who works there, is exemplary. She has always been a very social person, and it is still in her, even though she has problems with her memory. The staff are always smiling and extremely helpful if needed. They include her in the activities, she sometimes is not sure if she want to go, then she loves joining in.

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Review from Rachel V (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

My mum moved into Blackbrook December 2025. She'd been struggling for some time, especially since my dad died, and was having increasing problems with her memory. She couldn't cope at home any longer. Within 2 weeks of moving into Blackbrook, she was a different person - happy, relaxed, content and making friends. Emily and her team have been amazing! They are the loveliest, most caring team I could have wished for. They treat the residents like family, with kindness and smiles, helping my mum and others to feel 'at home', safe, and cared for. Nothing is too much for the team. They make me feel welcome and reassured every time I visit too. Blackbrook itself is incredibly clean, lovely lounges, bright & fresh. The outside courtyard is beautiful. My mum's room is lovely. We have been able to put pictures up & decorate with personal items too. Thank you again to Emily the Team Leader, for your amazing energy, and your experience enabling my mum to feel like Blackbrook is her 'home' :-)

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Review from J L (Daughter of Resident) published on 19 January 2026 Submitted via Website
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We have been very impressed with the care our father has received at Blackbrook. Despite his challenges he has been treated with kindness and compassion. The staff are always friendly and responsive to any questions. Clearly the home is well run and the residents well cared for.

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Review from Joyce B (Wife of Resident) published on 16 December 2025 Submitted via Postal Card
Overall Experience

Although my husband was only in Blackbrook House for a short time I spent several hours there and was so impressed with the patience, kindness and overall enthusiasm of the staff. Especially when he was reaching the end of his life he and I were cared for and treated with dignity and gentleness.

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Review from Laureen W (Daughter of Resident) published on 4 December 2025 Submitted via Website
Overall Experience
My mother wanted to go to respite when she left hospital, so my husband and I looked at several establishments before settling on Blackbrook House. When we arrived having arranged to view, from the moment we walked through the front door the atmosphere was that of relaxed efficiency . The building is bright and airy, the colour scheme restful. We were shown round by Joanne, viewing the available rooms. The more we saw the more it became clear that Blackbrook House was the one. Decision made. my mother moved in a few days later. She is 98 years old still living independently before admission to hospital. She has settled in well, due in large part to the efficiency and friendliness of all the staff. We feel that she now feels, Blackbrook House to be 'home' and we hope that she will decide that this environment is one she likes and that she will decide to become a permanent resident, a decision we would fully support.

We recommend Blackbrook House to anyone seeking care for a loved one.

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Review from Karen C (Daughter-in-law of Resident) published on 27 October 2025 Submitted via Website
Overall Experience
My experience of seeing my mother in law cared for and looked after 24/7 is a weight of my mind. She is safe, happy and integrates into the care home activities which we have witnessed and she seems very happy. She is a social lady who benefits from company and stimulation.
Eating collectively has been amazing for her and she loves her food and has gained weight.

My husband and I are so glad we made the decision to place her in Blackbrook and we can rest easy that she is getting all her needs met.

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Review from Phil H (Son of Resident) published on 23 October 2025 Submitted via Website
Overall Experience

I originally visited 5 care homes around the Colchester district to see the facilities and suitability for my fathers needs. I choose 2 to show him, with Blackbrook being my preference but did not tell my father. After the visits with him, he choose Blackbrook. From my initial visit and for every visit subsequent all the staff were welcoming and helpful, nothing ever seemed to be a problem. Its fair to say my father probably wasn't the easiest resident the home or staff had experienced, but regardless never a word of complaint, all they did was support, adapt and help. My father was treated with a huge level of respect and provided his dignity too, right through to his last days. On that occasion the support for me was fantastic too. Thank you to everyone for your help and support to my family. Clearly good management comes from the top and that is clear to see at Blackbrook.

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Review from Mick P (Son of Resident) published on 19 August 2025 Submitted via Website
Overall Experience
Having to have to put our mother into care was a heart-breaking experience for my sister and myself which with her dementia and non compliance of the situation even harder ,
All of the staff superbly lead by the manager made it a lot easier and their care for her is absolutely brilliant , we held her 90th birthday tea in the upstairs lounge area with their help and we think she had a Great time surrounded by her family from 85yr old brother to 2 11 month old Great Grandchildren

Thanks again

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Review from Alison H (Daughter of Resident) published on 12 August 2025 Submitted via Website
Overall Experience

Excellent experience of Blackbrook House. My Mum has been there nearly 2 years and she has been transformed from someone who just watched TV, was not taking care of herself and was not interested in anything or anyone around her, to someone who takes an active interest in everything. She is a very different person and I have not only got my Mum back but a happier version of my Mum than I have ever seen in spite of the fact that she was very happily married and had a lovely family! Being nurtured and looked after suits her down to the ground. She loves the staff, enjoys the activities, feels respected and cared for. I am always welcomed and the staff are very caring and friendly. I think the care and attention the staff show Mum is something she has needed for a long time and finally found! I definitely chose the right home for Mum. I am so happy she went to Blackbrook House.

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Review from Wendy S (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card
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My mum was very unsettled when she first came. However with the excellent care and kindness of the staff she is now in a much better way. The staff are all very kind and considerate, if I have any questions they are only too happy to answer and reassure me. I am entirely satisfied with the care she is recieving

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact Blackbrook House directly for more details.

News (7) & Events (0)

News
  • 07 Aug 2026

    Tony Hawkins, a resident at Anchor’s Blackbrook House care home in Colchester, has dedicated so much of his life to the game of snooker. In recognition of this, colleagues at...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Essex are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 03 Nov 2025

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce that Martin Erhagbe triumphed at the East of England regional final of...

Upcoming Events

There are no upcoming events for Blackbrook House.

Awards / Recognitions (14)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Blackbrook House.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Blackbrook House

What types of Care is Blackbrook House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Blackbrook House have?

There are 55 Single Rooms.

What are the Facilities & Services at Blackbrook House?

Lift, Wheelchair Access, Television point in own room are some of the Facilities & Services.

How far is Blackbrook House to the centre of Colchester?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blackbrook House to verify any information. View our terms and conditions. Blackbrook House has an Enhanced Service -more info.