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Blackbrook House

Gun Hill, Dedham, Colchester, Essex CO7 6HP
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he and I were cared for and treated with dignity and gentleness.Joyce B(Wife of Resident/Service User)
Blackbrook House, Colchester
We recommend Blackbrook House to anyone seeking care for a loved one.Laureen W(Daughter of Resident/Service User)
Blackbrook House, Colchester
Eating collectively has been amazing for her and she loves her food and has gained weight.Karen C(Daughter-in-law of Resident/Service User)
Blackbrook House, Colchester

Blackbrook House in Dedham is situated in an area of outstanding natural beauty on the Essex-Suffolk border. The home provides residential and dementia care for up to 55 residents in comfortable ensuite rooms and continues to welcome new residents. Blackbrook House supports trial stays and shorter stays as well as permanent care.

The home ensures each individual’s health and care needs are continually met by working closely with customers and...  

Care Provided by Blackbrook House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,432From £1,532
Residential Dementia CareFrom £1,432From £1,532

Fees can vary depending on care needs and other factors. Colleagues at Blackbrook House will be happy to discuss our weekly fees with you and what our fees include.

Contact Blackbrook House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Lucy Yarham (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Blackbrook House Reviews (98)

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9.6

Blackbrook House has a Review Score of 9.6 (9.627) out of 10, based on 35 reviews in the last 2 years. Over all time Blackbrook House has 98 reviews.

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Review from Judith F (Daughter of Resident) published on 16 October 2023 Submitted via Website
Overall Experience
Mum initially went to Blackbrook House having spent a month in hospital. Our father is 94 years old and had been her main carer for the past couple of years.
All of our family have been really pleased with the level of care that she’s received, her clothes are always clean and appropriate for the change in weather conditions. The staff always talk to her and smile, she really enjoys the meals and finishes everything that they give her.
Mum has been a high-risk faller for the last few years and all risks have been managed to ensure her safety which significantly reduced them.

As a family of her husband, daughters, grandchildren and great-grandchildren we can’t praise and thank the staff enough - thank you.

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Review from C B (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

Staff are all really good, some excellent, all really caring and never seem to be fazed by the resident's sometimes tricky demands. Response times to buzzers can be a little slow, but I appreciate they cannot be in two places at once, and some residents do call often. Residents are well-fed and cared for. I am pleased to say both my parents are mostly happy with their home, despite wishing they had remained in their own home.

Reply from Lucy Yarham, Home Manager at Blackbrook House

Thank you for taking the time to leave us a review; your feedback is important to us. We are glad your overall experience was a positive one and that you are happy with the care your parents receive at Blackbrook House. In regards to response times, we have taken this feedback on board and have...  

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Review from Maria L (Daughter of Resident) published on 8 August 2023 Submitted via Website
Overall Experience
Making the decision to place my mum into the care of others was not an easy one to make. I knew I had to find exactly the right residential home to place my trust in. The minute my husband and I walked into Blackbrook House and were greeted by the manager, I knew my mum would have approved, and it would be the right choice for her.
The facilities are well presented and clean, with a friendly and homely feel. The care Mum received was excellent, and her extensive needs were well catered for. I felt very welcomed into the home on any visit I made, and I could see she was settled and cared for. Despite Mum only living there for a short while, I felt that all the staff had taken the time to get to know her personally and took time out of their busy days to have a chat with her.

I wouldn’t hesitate to recommend Blackbrook House to others.

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Review from Beverley M (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience

Mum stayed for respite for two weeks, so it was obviously very strange for her as she didn't understand where or why she was there, so consequently kept saying she was ready to go home. When I picked her up she looked bright and animated, she was taking part in a singing group and loved that everyone made such a fuss of her. After she got home she said the food was very good and it was lovely and warm, she also wanted to see her friends again. A week later she can't remember it sadly.

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Review from Kim M (Daughter of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

It is so reassuring to visit my Dad and always find him happy and well presented. The staff work extremely hard to care for the residents and nothing is ever too much trouble. As a family we feel reassured that his needs are being met. There is always good communication from the staff and management and we are always greeted with a smile.

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Review from Jill W (Daughter of Resident) published on 8 December 2022 Submitted via Website
Overall Experience

I am so happy that my mother is now a resident at Blackbrook House. She has been well cared for by very attentive staff who are very professional and deal with any queries quickly and efficiently. My mother has been welcomed into the home and she said herself that all the staff are so helpful and that she feels very content. Blackbrook House is very well run, it is calm, clean and very homely. I agree with other comments that the staff are all wonderfully supportive. I cannot recommend it highly enough and I sleep well knowing that my mother is in safe hands!

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Review from J C (Daughter of Resident) published on 7 September 2022 Submitted via Website
Overall Experience

Very pleased so far with my mother's care at Blackbrook House. There is always a friendly atmosphere among the staff and residents.

I feel happy leaving my mum in a safe 24-hour environment.

It is always clean and the gardens are lovely and safe.

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Review from Sharon C (Daughter of Resident) published on 23 June 2022 Submitted via Website
Overall Experience

The transition from home to care home has been seamless. Knowing that our mum has quality 24-hour care is reassuring. All staff, regardless of their role, are kind, caring, efficient and helpful. Residents are encouraged by staff to join in with a variety of activities, including receiving Holy Communion but naturally, this is optional. Even MrMotivator made an appearance a few weeks ago! Mum enjoys having her hair cut and styled in the salon, and a chiropodist visits regularly. The menu at Blackbrook is varied and caters for all needs. Infection controls are still being adhered to.

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Review from Alison C (Wife of Resident) published on 20 June 2022 Submitted via Postal Card
Overall Experience
Very enjoyable meals - compliments to the chef.
Good stimulation and interaction with staff and residents.
Very obliging staff for assisting with family and friends communicating with residents (taking the phone).

The resident was anxious at first but was able to put his trust in the staff, and eventually, enjoyed his short stay. Still recounting stories. Now would be confident to return, safe, friendly. Staff have made an excellent job in providing a home from home environment.

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Review from Rick B (Son of Resident) published on 17 June 2022 Submitted via Postal Card
Overall Experience

Everyone at the home has been fantastic! We have full confidence in all you do. Many thanks.

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Review from Dawn R (Daughter of Resident) published on 16 June 2022 Submitted via Website
Overall Experience
My mother has been at Blackbrook since February. She has made a good, calm transition in very difficult circumstances, having arrived at Blackbrook via an emergency hospital admission and unable to return home.

I can only offer thanks and high praise to the managers and the manner in which they manage - the administrator, the care staff, domestic staff - everybody is so kind and always smiling. In spite of missing her home of 60 years, my mum comments regularly on how individual is her care, that people remember what she has said, how all the staff pop in to say hello, and nothing is too much trouble. I am confident in the care she receives and grateful for it. After many years of living at a distance and being 'first on call', it is hugely reassuring knowing that she is in safe hands 24 hours a day. To anyone considering Blackbrook House as an option for their loved one, I would say don't hesitate. Your questions are always answered, and you can be confident in the care provided.

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Review from S P (Daughter of Resident) published on 13 April 2022 Submitted via Postal Card
Overall Experience

Transitions are never easy for new residents and their close families. The team here at Blackbrook Houe have supported my mum and me. Mum loves the cart and attention. I feel listened to and welcomed. A special thank you to three members of staff for all you do especially to ensure each day is a positive one for my mum.

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Review from K D (Daughter of Resident) published on 16 March 2022 Submitted via Postal Card
Overall Experience

I cannot praise Blackbrook highly enough. The compassion professionalism and sense of calm contentment in the home are remarkable. The care is given with great dignity and cheerful efficiency. The staff are all friendly, have time for relatives as well as residents and are endlessly helpful and knowledgeable. The home is clean and cheerful and my mother could not be in safer hands. We will always be grateful to the manager, administration managers, senior carers and all their teams. Thank you.

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Review from Peter D (Husband of Resident) published on 14 October 2021 Submitted via Postal Card
Overall Experience

Blackbrook House is a shining example of an ideal care home for elderly residents. It offers a homely, caring environment and is exceptionally well run by fully involved management, together with a motivated team of carers and support staff. My wife is living with a dementia condition that severely limits her interactions with both her carers and other residents. However, all staff are wonderfully supportive and very enthusiastic as they ensure that they involve her in all aspects of her day to day life in the home. Whenever I visit, there is always a welcoming atmosphere, and my wife is obviously content as she is invariably happy and smiling. This is the best I could hope for in the situation we are having to deal with, and I really appreciate the thoughtful manner in which all of the staff for all they can to meet our particular needs.

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Review from Paul S (Son of Resident) published on 4 October 2021 Submitted via Website
Overall Experience
Blackbrook House appears extremely well run, with an efficient team. Staff displayed great respect for the management team (at least three people stating it was because of the way the home is run that they are still there!)
Staff, at all levels and functions, were welcoming and empathetic to our needs and that of our relative, and despite the additional pressures caused by the COVID restrictions made every effort to support and assist us.
The care and consideration given during a relatively short period of time, in difficult and trying times were exceptional. This was no more evident when following the passing of our relative, the staff laid out the room beautifully in a way that respected the individual demonstrated compassion and understanding of the individual.
It was good to witness some of the new/younger members of the Team being trained, supported and encouraged.

Communication through the Team Leaders was really good; they listened to and supported our needs where possible.

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Review from Chris L (Son of Resident) published on 13 May 2021 Submitted via Website
Overall Experience

Blackbrook House is a wonderfully well-run facility that ensures the residents live with dignity in an environment that replaces their home with a really comfortable way to enjoy their later years. My mother has received excellent personalised care in what has been a very challenging time for all the wonderful staff and highly supportive manager. They have gone above and beyond to look after her and her cat and given her an excellent start to her new life away from home. It has given us all as a family peace of mind that she is safe and happy in a lovely environment. Thank you.

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Review from Lynn H (Daughter of Resident) published on 9 December 2020 Submitted via Website
Overall Experience

Mum has been a resident at Blackbrook House for a number of years, the care and respect shown to her by the staff has always been exemplary. Covid may have changed the visiting and contact we have had but mum has been so well supported throughout by such a friendly and dedicated team. I would continue to recommend this home.

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Review from Andrew B (Nephew of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

We are very happy to know that our relative is safe and secure in this lovely home. Although in declining health the care is always excellent. The location is lovely and most impressive always is the care and attention of all the staff.

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Review from Claire M (Daughter of Resident) published on 16 November 2020 Submitted via Website
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My mother has been a resident at Blackbrook House for almost five years. I cannot praise the staff too highly. They are an exceptional group of kind and dedicated people. The last months have been extraordinarily challenging, but they have delivered their usual standard of care with the trademark Blackbrook good humour.

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Review from Nigel B (Friend of Resident) published on 12 November 2020 Submitted via Website
Overall Experience

My mother-in-law has lived at Blackbrook House since January 2020. After searching for somewhere suitable for her to live following the death of her husband, the whole family has been so impressed by the quality of the care provided it has been a huge relief to us all. It has such a welcoming and homely atmosphere and the staff couldn't be more caring, friendly and supportive to the needs of the residents. Before Covid, I used to enjoy my morning coffee and biscuits with her in the lounge, chatting with all her new friends. Her room is very comfortable and the afternoon activities keep her engaged with life, plus the good food keeps her happy and well fed. I would highly recommend it to anybody.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact Blackbrook House directly for more details.

News (7) & Events (0)

News
  • 07 Aug 2026

    Tony Hawkins, a resident at Anchor’s Blackbrook House care home in Colchester, has dedicated so much of his life to the game of snooker. In recognition of this, colleagues at...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Essex are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 03 Nov 2025

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce that Martin Erhagbe triumphed at the East of England regional final of...

Upcoming Events

There are no upcoming events for Blackbrook House.

Awards / Recognitions (14)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Blackbrook House.

Meet the Team (0)

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