Blackbrook have proved to be simply amazing for my fatherG M(Daughter of Resident/Service User)
My Mother is cared for by a wonderful team at Blackbrook House.S C(Daughter of Resident/Service User)
All staff are incredibly helpful and always willing to help accommodate my father's needsG H(Daughter of Resident/Service User)
Blackbrook have proved to be simply amazing for my fatherG M(Daughter of Resident/Service User)
My Mother is cared for by a wonderful team at Blackbrook House.S C(Daughter of Resident/Service User)
All staff are incredibly helpful and always willing to help accommodate my father's needsG H(Daughter of Resident/Service User)
Blackbrook House in Dedham is situated in an area of outstanding natural beauty on the Essex-Suffolk border. The home provides residential and dementia care for up to 55 residents in comfortable ensuite rooms and continues to welcome new residents. Blackbrook House supports trial stays and shorter stays as well as permanent care.
The home ensures each individual’s health and care needs are continually met by working closely with customers and...
Blackbrook House in Dedham is situated in an area of outstanding natural beauty on the Essex-Suffolk border. The home provides residential and dementia care for up to 55 residents in comfortable ensuite rooms and continues to welcome new residents. Blackbrook House supports trial stays and shorter stays as well as permanent care.
The home ensures each individual’s health and care needs are continually met by working closely with customers and their families. Menus are cooked freshly on site and to residents' tastes and daily activities are arranged with residents.
They provide on-going dementia training for care staff which ensures their approach always reflects best practice. Anchor recognises that everyone is an individual and works hard to provide person-centred care.
As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
Fees can vary depending on care needs and other factors. Colleagues at Blackbrook House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Blackbrook House for full pricing details and T&Cs.
Contact Blackbrook House to confirm what's included and get a personalised quote:
Blackbrook House has a Review Score of 9.7 (9.654) out of 10, based on 37 reviews in the last 2 years.
Over all time Blackbrook House has 101 reviews.
Blackbrook House offers a superb service. All the residents are extremely well looked after. Cannot fault it.
Blackbrook House offers a superb service. All the residents are extremely well looked after. Cannot fault it.
Staff are kind and caring, food very nice. Beds could be slightly larger. I shall always choose here and come back for short stays. All the best to everyone.
Staff are kind and caring, food very nice. Beds could be slightly larger. I shall always choose here and come back for short stays. All the best to everyone.
Lovely clean home, well decorated. I can see improvements with the decor being made. Excellent menu with a wide variety. My nan is well looked after and well fed.
Lovely clean home, well decorated. I can see improvements with the decor being made. Excellent menu with a wide variety. My nan is well looked after and well fed.
The staff are all well tuned to Mum's moods and needs, i.e. she suffered from anxiety and recently the night staff found her awake, dressed and ready for me (I arrive at 9.30am...
They reassured her I would be arriving, gave her an early breakfast and sat with her until she was calmer.
Warm, friendly atmosphere. Kind, helpful carers. My only complaint is the use of agency nurses who we don't know and don't seem very well trained.
Warm, friendly atmosphere. Kind, helpful carers. My only complaint is the use of agency nurses who we don't know and don't seem very well trained.
Generally warm natured staff. My parents insist Blackbrook staff are better behaved when visitors are present. Staff seem pushed for time and have little empathy and treat residents with a condescending attitude and tend to treat like children. There seems to be staff that work for money and don't...
Generally warm natured staff. My parents insist Blackbrook staff are better behaved when visitors are present. Staff seem pushed for time and have little empathy and treat residents with a condescending attitude and tend to treat like children. There seems to be staff that work for money and don't really like the work. Then 50% of the staff seem to truly care and work in the care home as they enjoy caring work. Get rid of the staff who only want wages. They're not in it for the right reason. Care!
We maintain our staffing levels using consistent agency staff whilst we are recruiting. We monitor care delivery to ensure that staff show respect and dignity are shown towards all our residents. Our staff have regular supervisions when any lapses in performance will be discussed and how we can...
We maintain our staffing levels using consistent agency staff whilst we are recruiting. We monitor care delivery to ensure that staff show respect and dignity are shown towards all our residents. Our staff have regular supervisions when any lapses in performance will be discussed and how we can support them to improve. We have in place an activity programme that is now discussed with residents at monthly resident meetings. We would welcome the opportunity to discuss the comments further to help us ensure that we deliver the services required by our customers.
My mother who is in Palliative care is being looked after with dignity and kindness. I visit on a regular basis and there is no problem with access. I am always made to feel welcome and the staff are always courteous and responsive. They attend to my mother's problems promptly and effectively. Her...
My mother who is in Palliative care is being looked after with dignity and kindness. I visit on a regular basis and there is no problem with access. I am always made to feel welcome and the staff are always courteous and responsive. They attend to my mother's problems promptly and effectively. Her room is kept clean and tidy.
After a bad fall and two weeks in hospital my husbands existing dementia had worsened considerably. He was also doubly incontinent. I managed for nearby two months (I am 90 in August) but even with some help when he had bad nights and fell more the children insisted we find a respite home. As soon...
After a bad fall and two weeks in hospital my husbands existing dementia had worsened considerably. He was also doubly incontinent. I managed for nearby two months (I am 90 in August) but even with some help when he had bad nights and fell more the children insisted we find a respite home. As soon as he was welcomed at Blackbrook House he became more relaxed and happier. The care was vastly superior, the staff warm and competent and the surroundings spacious and excellently equipped. He went in on April 19th and we have all agreed he should stay there. He seems settled and tranquil and we can visit him at any time. My daughter (main help) and I and all the family feel great relief that he is well cared for and so I think does he.
My dear mum saw out her last days at Blackbrook House. The staff couldn't do enough for her and she loved them all. In fact I hesitate to use the word 'Staff' !! They were more than that. They were friends, who really cared.
My dear mum saw out her last days at Blackbrook House. The staff couldn't do enough for her and she loved them all. In fact I hesitate to use the word 'Staff' !! They were more than that. They were friends, who really cared.
The manager and all the staff are all very friendly and helpful. Nothing is too much trouble. We know mum can be a bit difficult at times, but the staff are very considerate and we are very happy about mum's care.
The manager and all the staff are all very friendly and helpful. Nothing is too much trouble. We know mum can be a bit difficult at times, but the staff are very considerate and we are very happy about mum's care.
Nice place. My grandfather is in good hands, nice location and feels safe and clean.
Nice place. My grandfather is in good hands, nice location and feels safe and clean.
I have never known such kind and caring staff. The food is good and a great choice. Lovely big dining room. The home seems just like a lovely place. It is so nice to have 3 little drawing rooms, lovely curtains and furnishings. My mother is so happy there. At the moment is a lovely Christmas...
I have never known such kind and caring staff. The food is good and a great choice. Lovely big dining room. The home seems just like a lovely place. It is so nice to have 3 little drawing rooms, lovely curtains and furnishings. My mother is so happy there. At the moment is a lovely Christmas feeling with decorations.
As soon as my brother and I walked into Balckbrooke House we were sure it was the right place for our mother. The atmosphere is always good and are always greeted with friendliness by all the staff. We feel mum has had excellent care and the patience as the staff are fantastic! We also appreciate...
As soon as my brother and I walked into Balckbrooke House we were sure it was the right place for our mother. The atmosphere is always good and are always greeted with friendliness by all the staff. We feel mum has had excellent care and the patience as the staff are fantastic! We also appreciate the support our family has received from the staff.
My friend is happy and well at Blackbrook House she likes living there and she says the staff are kind and friendly. Her room looks clean and tidy although she did have bed bugs which were dealt with very quickly, and it did upset her. She loves the food and gets on well with the staff....
My friend is happy and well at Blackbrook House she likes living there and she says the staff are kind and friendly. Her room looks clean and tidy although she did have bed bugs which were dealt with very quickly, and it did upset her. She loves the food and gets on well with the staff. Occasionally her underwear has gone missing (not sure if she put them in the rubbish bin herself).
My friend likes it at Blackbrook, the staff are friendly and there's activities every day. She likes the food and has a good view from her window. I think she would like a few trips out into the local area, possibly if they had a minibus to take them out.
My friend likes it at Blackbrook, the staff are friendly and there's activities every day. She likes the food and has a good view from her window. I think she would like a few trips out into the local area, possibly if they had a minibus to take them out.
It is always difficult to realise that someone you love can no longer cope on their own. Finding "Blackbrook" and, more importantly the staff who work there was a blessing. I cannot praise them high enough.
It is always difficult to realise that someone you love can no longer cope on their own. Finding "Blackbrook" and, more importantly the staff who work there was a blessing. I cannot praise them high enough.
Lovely welcoming home. Friendly compassionate staff. Clean with fresh flowers. Good understanding of individuals needs.
Lovely welcoming home. Friendly compassionate staff. Clean with fresh flowers. Good understanding of individuals needs.
Very welcoming reception by the manager on first visit to Blackbrook House Care. Lovely open and spacious communal rooms but good security. Excellent continuity of staff who are always friendly and my mother holds in high regard. The staff have a positive and encouraging "can do" attitude. My...
Very welcoming reception by the manager on first visit to Blackbrook House Care. Lovely open and spacious communal rooms but good security. Excellent continuity of staff who are always friendly and my mother holds in high regard. The staff have a positive and encouraging "can do" attitude. My sister has eaten meals with our mother. The meals were tasty and well presented. As a family we are always pleased to visit Blackbrook House Care where "Granny" is as happy as she could be.
I think the home has everything to make you comfortable, you don't have to worry about anything. It is all done for you. I use the home from time to time and they are always there to help.
I think the home has everything to make you comfortable, you don't have to worry about anything. It is all done for you. I use the home from time to time and they are always there to help.
Mu uncle is very happy to live at Blackbrook House, he likes the staff and enjoys his meals there. I find the staff approachable and friendly, always ready to answer any queries I have, which is great as I live in wales (five hours away by car)
Mu uncle is very happy to live at Blackbrook House, he likes the staff and enjoys his meals there. I find the staff approachable and friendly, always ready to answer any queries I have, which is great as I live in wales (five hours away by car)
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We currently have two vacancies for care. Please contact Blackbrook House directly for more details.
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