Broome End

An excellent service for all residents and visitors. Staff are all warm, friendly and comforting. They go above and beyond for every occasion and work hard to create memories and smiles. We would reccomend this home and would like to express our sincere thanks for all that they do.

The level of care, compassion and attentiveness shown by every member of the team goes above and beyond expectations. It is felt by residents and family members that the staff are happy to serve and always with a smile. The activities they host are suited to resident needs and adapted where necessary and family and friends are always kept updated and invited. We would recommend this care home for anyone looking for exceptional care in a safe, friendly and happy environment with a professional team which feel like an extended family.

Broome End care home is a really great home for my mother. There are lots of activities to take part in, something for everyone. Hairdresser, chiropodist, manicures. The staff are brilliant, caring and friendly and have a fab repore with the residents. I would most definitely recommend this to friends.

My stay here has been very pleasant. The management and staff have been excellent very friendly.

Mum was incredibly anxious for the first few days as she had just been discharged from a very poor hospital stay. The staff were really friendly, professional and accommodating and she settled really quickly considering how unwell she was when she arrived. All staff have been excellent but my greatest praise is for the manager and team leader.

My mother has been a resident at Broome End for just over three months. During that time, we as a family have been very pleased with the standard of care given to her. The staff and management are very kind, attentive, discreet, friendly and professional. Nothing is too much trouble. The home is situated in a lovely setting with mature gardens, which create a very tranquil atmosphere.

The activities are good but don't always suit dementia residents. Talking about things from the past with memory prompts would be good + chair exercises.

Very pleased with the compassion of the staff and team leaders. The deputy manager was always ready to give information about any of my requests and enquiries.

My husband has been in care the last three months and is happy there, he used to go for respite for a few weeks for a few years.

Thank you so much Broome End Care Home.

Dad has been at Broome End for 18 months now and the care and support he has received has been excellent. He was quite independent at first but now needs more help and there is always a member of staff to assist him. I visit on a regular basis and it always feels like a family there. I am informed of everything concerned with Dad, if he has seen a doctor or if he needs some more sweets! I am so pleased we chose Broome End and I know Dad feels the same.

My wife has been a resident in Broome End for just over twelve months. She suffers from late-stage dementia and is unable to walk or have a meaningful conversation. I visit on a regular basis and am always impressed by the excellent care she receives. Nothing is too much trouble. It is a difficult time for me too, but the staff always have a chat and make me very welcome. I feel that my needs are also met, which gives me great comfort. If you are considering care for a loved one, you will not be disappointed here.

My parents-in-law were both residents together. After looking at a number of care homes I stopped my search after finding Broome End. As soon as I walked in I knew it was the one. I was not disappointed. I cannot praise the care home enough they go over and beyond. I have unfortunately had to place my mother into care and needless to say, she is very happy at Broome End.

As a family, we are very fortunate to have found Broome End for Mum. She has been happy and settled there for some time. The care and compassion shown to Mum from the carers and all of the staff, from management to the cleaners, is amazing. We have been kept informed throughout these difficult times and all effort has been made to keep us in as close contact as possible. When we have been unable to go and see Mum in person, we have had no concerns whatsoever about her welfare, which has been invaluable. Our thanks, love and gratitude are sent to all the staff.

My mother is doing really well since moving into Broome End care home. She enjoys it there and has made friends and is getting good care and plenty of attention. The staff are very understanding, helpful and polite. The home is very clean and my mother has a lovely room overlooking the well-kept garden that she loves to be in.

Lovely staff, very polite and very supportive and kind.

The staff here are amazing always so supportive, caring and helpful. I've not a bad word today. Mum has dementia and I would say has her moments. All the staff are fab right through to the kitchen staff

My mother mainly suffers from dementia and has been a resident at Broome End 5 years. During that time staff have been extremely patient with her changing needs and personalities and have built up an excellent relationship with her. Broome End was chosen mainly for its family atmosphere and hasn't disappointed. Cleanliness and meals are second to none and activities offered always interesting and innovative. Their relationship with local surgery is excellent and I've promptly informed any changes in medication. Management and staff have been excellent during lockdown maintaining contact with my mother keeping me informed of changes and despite logistics facilitating visits safely.

Our dear mum has been a resident at Broome End for over three and a half years. In that time she has been really happy and settled. She loves all the staff and management, they are so kind and patient. As a family, we have always loved visiting we feel like part of a big family. In the last year with the pandemic, the staff have been amazing, keeping in touch with us by phone, video and lately with garden and home visits. Wonderful caring home.

My mum has been at Broome End since August 2017, and we know we chose the right home. There is such a lovely, homely atmosphere, and all the staff treat Mum with such kindness and dignity. Mym has advanced dementia, so doesn't really recognise us, but has a special bond with the carers and looked happy, which is lovely to see. This last year with the pandemic has been hard, but we were informed of changes throughout. I cannot praise them highly enough!