






Welcome to Broome End Care Home
Broome End Care Home provides high-quality Residential, Dementia and Specialist Care in a friendly and homely environment.
Broome End was proudly awarded Care Home of the Year and highly commended as Champion of Champions at the 2019 Essex County Council Prosper Awards, recognising the home's commitment to delivering outstanding care.
Located in a historic converted manor house, Broome End offers accommodation for up to 35 residents, with...
Care Provided by Broome End
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Broome End for full pricing details and T&Cs.
Contact Broome End to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Curaa Group Ltd
- Private Owned
Person in charge
- Catherine Newland (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (23)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Prospective residents, families and visitors are welcome to visit Broome End Care Home at any time. Whether planning ahead or passing by, visits are always encouraged. To help the team provide the best possible experience, calling in advance is recommended, although walk-in visits are also welcome. If you visit at lunchtime, you are welcome to enjoy some of the delicious, freshly prepared food from the kitchen and experience the dining service for yourself. If you would like to join Broome End for lunch, please let the team know in advance so they can make the necessary arrangements.
Parking
- Free on-site parking is available for all visitors, making it easy and convenient to visit family and friends or explore everything Broome End has to offer.
Broome End Reviews (33)
Broome End has a Review Score of 9.3 (9.306) out of 10, based on 9 reviews in the last 2 years.
Over all time Broome End has 33 reviews.
An excellent service for all residents and visitors. Staff are all warm, friendly and comforting. They go above and beyond for every occasion and work hard to create memories and smiles. We would reccomend this home and would like to express our sincere thanks for all that they do.
Thank you so much. We are very proud of the work our team does, and we absolutely love your great-grandmother.
The level of care, compassion and attentiveness shown by every member of the team goes above and beyond expectations. It is felt by residents and family members that the staff are happy to serve and always with a smile. The activities they host are suited to resident needs and adapted where necessary and family and friends are always kept updated and invited. We would recommend this care home for anyone looking for exceptional care in a safe, friendly and happy environment with a professional team which feel like an extended family.
Thank you so much for your kind words. We appreciate them. I will be passing your review on to the team.
Broome End care home is a really great home for my mother. There are lots of activities to take part in, something for everyone. Hairdresser, chiropodist, manicures. The staff are brilliant, caring and friendly and have a fab repore with the residents. I would most definitely recommend this to friends.
Thank you so much for this lovely review! I have shared it with our team and really appreciate your thoughts.
My stay here has been very pleasant. The management and staff have been excellent very friendly.
Thank you so much. We are so glad your stay has been pelasant and that the team is looking after you well.
Mum was incredibly anxious for the first few days as she had just been discharged from a very poor hospital stay. The staff were really friendly, professional and accommodating and she settled really quickly considering how unwell she was when she arrived. All staff have been excellent but my greatest praise is for the manager and team leader.
Thank you so much for your kind words. Our managers and team leaders take so much pride in their work; it is good to see it recognised with such high praise.
My mother has been a resident at Broome End for just over three months. During that time, we as a family have been very pleased with the standard of care given to her. The staff and management are very kind, attentive, discreet, friendly and professional. Nothing is too much trouble. The home is situated in a lovely setting with mature gardens, which create a very tranquil atmosphere.
Thank you - we really appreciate the wonderful feedback you have provided.
The activities are good but don't always suit dementia residents. Talking about things from the past with memory prompts would be good + chair exercises.
Thank you for your comments and helpful feedback. I will share this with our team. The garden is driven entirely by the weather, and you shall see in the next few weeks of spring, how lovely it is.
Very pleased with the compassion of the staff and team leaders. The deputy manager was always ready to give information about any of my requests and enquiries.
Thank you so much for your review. We are so happy you mentioned how compassionate our team is, as this is a critical pillar underpinning our care service.
My husband has been in care the last three months and is happy there, he used to go for respite for a few weeks for a few years.
Thank you so much for your feedback. We will share this with our team.
Thank you so much Broome End Care Home.
Thank you so much for your positive feedback. We really appreciate hearing your words of encouragement and will share them with our staff.
Dad has been at Broome End for 18 months now and the care and support he has received has been excellent. He was quite independent at first but now needs more help and there is always a member of staff to assist him. I visit on a regular basis and it always feels like a family there. I am informed of everything concerned with Dad, if he has seen a doctor or if he needs some more sweets! I am so pleased we chose Broome End and I know Dad feels the same.
Thank you - we are so glad you are pleased with the service we provide at Broome End. The staff are excellent and really enjoy doing what they do!
My wife has been a resident in Broome End for just over twelve months. She suffers from late-stage dementia and is unable to walk or have a meaningful conversation. I visit on a regular basis and am always impressed by the excellent care she receives. Nothing is too much trouble. It is a difficult time for me too, but the staff always have a chat and make me very welcome. I feel that my needs are also met, which gives me great comfort. If you are considering care for a loved one, you will not be disappointed here.
My parents-in-law were both residents together. After looking at a number of care homes I stopped my search after finding Broome End. As soon as I walked in I knew it was the one. I was not disappointed. I cannot praise the care home enough they go over and beyond. I have unfortunately had to place my mother into care and needless to say, she is very happy at Broome End.
Thank you for your very kind words - I will share your feedback with the team.
As a family, we are very fortunate to have found Broome End for Mum. She has been happy and settled there for some time. The care and compassion shown to Mum from the carers and all of the staff, from management to the cleaners, is amazing. We have been kept informed throughout these difficult times and all effort has been made to keep us in as close contact as possible. When we have been unable to go and see Mum in person, we have had no concerns whatsoever about her welfare, which has been invaluable. Our thanks, love and gratitude are sent to all the staff.
Thank you for such wonderful feedback. Our team are brilliant and it's fantastic to hear when families appreciate all the hard work they do.
My mother is doing really well since moving into Broome End care home. She enjoys it there and has made friends and is getting good care and plenty of attention. The staff are very understanding, helpful and polite. The home is very clean and my mother has a lovely room overlooking the well-kept garden that she loves to be in.
Thank you so much for your feedback. It is always good to hear that our staff are appreciated for all the hard work they do. We will share your feedback with them.
Lovely staff, very polite and very supportive and kind.
The staff here are amazing always so supportive, caring and helpful. I've not a bad word today. Mum has dementia and I would say has her moments. All the staff are fab right through to the kitchen staff
My mother mainly suffers from dementia and has been a resident at Broome End 5 years. During that time staff have been extremely patient with her changing needs and personalities and have built up an excellent relationship with her. Broome End was chosen mainly for its family atmosphere and hasn't disappointed. Cleanliness and meals are second to none and activities offered always interesting and innovative. Their relationship with local surgery is excellent and I've promptly informed any changes in medication. Management and staff have been excellent during lockdown maintaining contact with my mother keeping me informed of changes and despite logistics facilitating visits safely.
Our dear mum has been a resident at Broome End for over three and a half years. In that time she has been really happy and settled. She loves all the staff and management, they are so kind and patient. As a family, we have always loved visiting we feel like part of a big family. In the last year with the pandemic, the staff have been amazing, keeping in touch with us by phone, video and lately with garden and home visits. Wonderful caring home.
My mum has been at Broome End since August 2017, and we know we chose the right home. There is such a lovely, homely atmosphere, and all the staff treat Mum with such kindness and dignity. Mym has advanced dementia, so doesn't really recognise us, but has a special bond with the carers and looked happy, which is lovely to see. This last year with the pandemic has been hard, but we were informed of changes throughout. I cannot praise them highly enough!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 04 Jun 2026
By Sinead Corr - sinead.corr@iliffemedia.co.uk Published: 15:02, 14 May 2026 | Updated: 10:21, 15 May 2026 Children at Northgate Primary School in Bishop’s Stortford ensured a 105th birthday to remember...
- 04 Jun 2026
By Hollie Ryder - hollie.ryder@bishopsstortfordindependent.co.uk Published: 12:00, 13 April 2026 | Updated: 10:54, 17 April 2026 A cat who moved into a Stansted care home has been revealed as a...
There are no upcoming events for Broome End.
Awards / Recognitions (2)
- 26 Nov 2019Recipient: Broome End
- 26 Nov 2019Recipient: Broome End
Accreditations
There are no accreditations posted yet for Broome End.
Meet the Team (1)

Catherine first joined Broome End nearly 20 years ago as a carer. Over the past two decades, she has managed a number of different settings, including a large nursing home and a specialist dementia day centre. Catherine is determined to deliver the best in class care, which drives us to be innovative in our approach. This focus has helped us achieve Essex Care Home of the Year recently.
Frequently Asked Questions about Broome End
What types of Care is Broome End registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Broome End have?
There are 27 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Broome End?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Broome End to the centre of Stansted Mountfitchet?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broome End to verify any information. View our terms and conditions. Broome End has an Enhanced Service -more info.