Broome End

Pines Hill, Stansted Mountfitchet CM24 8EX
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9.3 33 Reviews
  • Broome End, Stansted Mountfitchet
Welcome to Broome End Care Home

Broome End Care Home provides high-quality Residential, Dementia and Specialist Care in a friendly and homely environment.

Broome End was proudly awarded Care Home of the Year and highly commended as Champion of Champions at the 2019 Essex County Council Prosper Awards, recognising the home's commitment to delivering outstanding care.

Located in a historic converted manor house, Broome End offers accommodation for up to 35 residents, with spacious single bedrooms and larger rooms suitable for couples or those who would like additional space. Each resident is encouraged to personalise their room with favourite furniture, cherished keepsakes, and decorative touches, helping to create a welcoming environment that reflects their personality and feels familiar. The home also benefits from a large terrace overlooking the surrounding meadows.

The Activities Team provides a varied programme based on residents' interests, including entertainment, visiting musicians and speakers, arts and crafts, one-to-one sessions, and regular outings. Residents are encouraged to help plan activities and events throughout the year.

Care is tailored to each resident, with personalised care plans developed alongside residents and their families. The experienced team supports residents to remain as independent as possible while respecting their individual wishes and routines.

Family and friends are encouraged to visit whenever they wish, with the home's open-door policy making it easy for residents to spend quality time with their loved ones and maintain the important relationships that enrich their lives.

Anyone considering Broome End Care Home is warmly invited to come and experience the home for themselves. Meet the friendly team, explore the facilities, and discover the welcoming environment that makes Broome End such a wonderful place to live.
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Care Provided by Broome End

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1249
The price(s) shown are provided by the care home. Contact Broome End for full pricing details and T&Cs.

Contact Broome End to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Broome End to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Catherine Newland (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (23)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Prospective residents, families and visitors are welcome to visit Broome End Care Home at any time. Whether planning ahead or passing by, visits are always encouraged. To help the team provide the best possible experience, calling in advance is recommended, although walk-in visits are also welcome. If you visit at lunchtime, you are welcome to enjoy some of the delicious, freshly prepared food from the kitchen and experience the dining service for yourself. If you would like to join Broome End for lunch, please let the team know in advance so they can make the necessary arrangements.

Parking

  • Free on-site parking is available for all visitors, making it easy and convenient to visit family and friends or explore everything Broome End has to offer.

Broome End Reviews (33)

9.3

Broome End has a Review Score of 9.3 (9.306) out of 10, based on 9 reviews in the last 2 years.
Over all time Broome End has 33 reviews.

Overall Experience
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Date Published
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Total of 33, showing 21-33
Review from Viccy C (Wife of Resident) published on 17 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely people and very kind to relatives. Very pleased to have found it. Delightful and helpful staff. Very difficult to adjust to the situation but the staff are very helpful. It is not the most modern of places but very homely and friendly. Would not go anywhere else.
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Review from Jayne C (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers know the resident's body language. The staff are like family, so caring and not like robots. This is our 3rd care home. Might I say it's the best with fantastic rates. It is more like a hotel service and even special foods are catered for as my mum has an intolerance. The family members are greeted
with tea and biscuits or cake. Don't let the entrance hall put you off as it is small. A beautiful old mansion building set in fields, yet minutes away from the town centre.
Reply from Amina Salahuddin, Head of Marketing and PR at Broome EndThank you so much, for a wonderful review. Your mum is such an amazing lady and a much-treasured resident of Broome End!
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Review from JP (Daughter of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving to a care home is a life-changing event so we were delighted to see the kind, compassionate way Broome End helped Mum make this transition and how this has continued during her stay. Mum always comments on how happy she is to be living at Broome End. Broome End is not a purpose-built care home
but, the building’s character and staff make it a home from home. As highlighted in another review, we would recommend visiting to see for yourself. Thank you to the Broome End team for all their hard work and dedication.
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Review from J H (Niece of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very happy at Broome End. He is cared for in a very efficient, friendly and caring way. The facilities are clean, staff friendly and helpful.
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Review from F B (Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and have lived here for almost five years. I am given my independence whenever possible. The facilities are clean and comfortable and the food is good. It is very professionally run.
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Review from G P (Daughter of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is superbly cared for by all the staff at Broome End. His every need is anticipated and catered for on an individual level. He is very happy and content and I am so glad he is part of the Broome End family.
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Review from Pamela S (Wife of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted in February and from that date, to this I have nothing but praise and gratitude for the care and attention he has received. The friendly atmosphere and dedication of all the staff is a great comfort and the compassion my husband receives is wonderful. My thanks to everyone at
Broome End.
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Review from Marissa G (Daughter of Resident) published on 30 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Broome End for over a year.
In this time I have found the care workers and management very helpful and approachable, they update me on any changes and if I have any concerns they spend the time to listen and action if necessary.
They always put mum's care first, but have helped
me to come to terms and understand my mum's condition.
I have watched the team support other residents and their families, their patience and their caring attitude are a tribute to Broome End.
I would not want my mum in the care of any other care home and when I ask my mum is she happy? She says "yes". That's all you want to hear from a loved one.
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Review from Claire E (Daughter of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say how very impressed my family and I were with the level of care and support our father received in the short time he stayed at Broome End care home.
The home itself has been refurbished and is bright, clean and airy.
All the members of staff that we came into contact with were both
friendly and helpful and the managerial staff were excellent in their knowledge and understanding of our situation.
I would say to anyone looking for a residential care home for a loved one to go and look at Broome End for yourself before making any judgements as we were over the moon with the home.
Thank you to all at Broome End.
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Review from C T (Daughter of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother moved into Broome End Care Home in June 2017 as we, as a family, were unable to continue to look after her. It is a very distressing time when a loved one has to go into a care home and I would like to say how much the home has helped us and is still helping us as a family. Since she has been
in the home, although her dementia has deteriorated, her physical wellbeing has improved. The home encourages her independence when it is safe to do so and they maintain her dignity. Mum is encouraged to participate in the activities on offer but she does not always want to and the staff leave her be on those occasions. The food is good which Mum enjoys. The residents are taken out in the garden if they wish in the nice weather which she likes. We, as a family, are very pleased with the professional way her care is being handled and most importantly, they do actually care about her welfare. Mum is looked after extremely well medically too.
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Review from Susan S (Daughter of Resident) published on 14 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Broome End care home for 6 years now. She is so well looked after by kind and caring staff. Every day she has a thorough wash, cream applied to prevent dry and flaking skin and staff help her to eat her meals now that she is frail. The meals have been pureed as she hasn't any teeth
and cannot chew. Her clothes are clean and well looked after. Each day there is an activity and although mum cannot always take part, she will still sit at the table with others and be asked her opinion of their craft work, or be asked to choose colours for crayoning and painting. A new manager and deputy manager have increased the standards and they are always willing to talk about how mum is doing, what actions they are putting in place to improve her health and well-being. We read so many stories in the papers these days of poor elderly care, my sister and are so pleased that we chose Broome End as mum struggled to cope at home.
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Review from Kathie C (Daughter of Resident) published on 7 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has several problems and needs a lot of care which he receives at Broome End from all the professional yet very friendly staff. dad is comfortable and relaxed with his carers, they treat him and the other residents with dignity. My sister and I find Broome End to a happy, cheerful home with
very caring staff.
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Review from Graham J (Son of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with support all the staff give to residents. Could possibly have much more in the way of activities.
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Current Review Score: 9.3 (9.306)

Overview of Review Score

The Review Score of 9.3 (9.306) out of 10 for Broome End is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.606 for Broome End is calculated as follows: ( (65 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 104 Ratings = 4.606
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Broome End is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Catherine

Catherine Newland

Job Title: Registered Manager Joined: 2015

Catherine first joined Broome End nearly 20 years ago as a carer. Over the past two decades, she has managed a number of different settings, including a large nursing home and a specialist dementia day centre. Catherine is determined to deliver the best in class care, which drives us to be innovative in our approach. This focus has helped us achieve Essex Care Home of the Year recently.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broome End to verify any information. View our terms and conditions. Broome End has an Enhanced Service - more info.