






Welcome to Broome End Care Home
Broome End Care Home provides high-quality Residential, Dementia and Specialist Care in a friendly and homely environment.
Broome End was proudly awarded Care Home of the Year and highly commended as Champion of Champions at the 2019 Essex County Council Prosper Awards, recognising the home's commitment to delivering outstanding care.
Located in a historic converted manor house, Broome End offers accommodation for up to 35 residents, with...
Care Provided by Broome End
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Broome End for full pricing details and T&Cs.
Contact Broome End to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Curaa Group Ltd
- Private Owned
Person in charge
- Catherine Newland (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (23)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Prospective residents, families and visitors are welcome to visit Broome End Care Home at any time. Whether planning ahead or passing by, visits are always encouraged. To help the team provide the best possible experience, calling in advance is recommended, although walk-in visits are also welcome. If you visit at lunchtime, you are welcome to enjoy some of the delicious, freshly prepared food from the kitchen and experience the dining service for yourself. If you would like to join Broome End for lunch, please let the team know in advance so they can make the necessary arrangements.
Parking
- Free on-site parking is available for all visitors, making it easy and convenient to visit family and friends or explore everything Broome End has to offer.
Broome End Reviews (33)
Broome End has a Review Score of 9.3 (9.306) out of 10, based on 9 reviews in the last 2 years.
Over all time Broome End has 33 reviews.
Lovely people and very kind to relatives. Very pleased to have found it. Delightful and helpful staff. Very difficult to adjust to the situation but the staff are very helpful. It is not the most modern of places but very homely and friendly. Would not go anywhere else.
Carers know the resident's body language. The staff are like family, so caring and not like robots. This is our 3rd care home. Might I say it's the best with fantastic rates. It is more like a hotel service and even special foods are catered for as my mum has an intolerance. The family members are greeted with tea and biscuits or cake. Don't let the entrance hall put you off as it is small. A beautiful old mansion building set in fields, yet minutes away from the town centre.
Thank you so much, for a wonderful review. Your mum is such an amazing lady and a much-treasured resident of Broome End!
Moving to a care home is a life-changing event so we were delighted to see the kind, compassionate way Broome End helped Mum make this transition and how this has continued during her stay. Mum always comments on how happy she is to be living at Broome End. Broome End is not a purpose-built care home but, the building’s character and staff make it a home from home. As highlighted in another review, we would recommend visiting to see for yourself. Thank you to the Broome End team for all their hard work and dedication.
I am very happy and have lived here for almost five years. I am given my independence whenever possible. The facilities are clean and comfortable and the food is good. It is very professionally run.
My uncle is very happy at Broome End. He is cared for in a very efficient, friendly and caring way. The facilities are clean, staff friendly and helpful.
My husband was admitted in February and from that date, to this I have nothing but praise and gratitude for the care and attention he has received. The friendly atmosphere and dedication of all the staff is a great comfort and the compassion my husband receives is wonderful. My thanks to everyone at Broome End.
My dad is superbly cared for by all the staff at Broome End. His every need is anticipated and catered for on an individual level. He is very happy and content and I am so glad he is part of the Broome End family.
In this time I have found the care workers and management very helpful and approachable, they update me on any changes and if I have any concerns they spend the time to listen and action if necessary.
They always put mum's care first, but have helped me to come to terms and understand my mum's condition.
I have watched the team support other residents and their families, their patience and their caring attitude are a tribute to Broome End.
I would not want my mum in the care of any other care home and when I ask my mum is she happy? She says "yes". That's all you want to hear from a loved one.
The home itself has been refurbished and is bright, clean and airy.
All the members of staff that we came into contact with were both friendly and helpful and the managerial staff were excellent in their knowledge and understanding of our situation.
I would say to anyone looking for a residential care home for a loved one to go and look at Broome End for yourself before making any judgements as we were over the moon with the home.
Thank you to all at Broome End.
My Mother moved into Broome End Care Home in June 2017 as we, as a family, were unable to continue to look after her. It is a very distressing time when a loved one has to go into a care home and I would like to say how much the home has helped us and is still helping us as a family. Since she has been in the home, although her dementia has deteriorated, her physical wellbeing has improved. The home encourages her independence when it is safe to do so and they maintain her dignity. Mum is encouraged to participate in the activities on offer but she does not always want to and the staff leave her be on those occasions. The food is good which Mum enjoys. The residents are taken out in the garden if they wish in the nice weather which she likes. We, as a family, are very pleased with the professional way her care is being handled and most importantly, they do actually care about her welfare. Mum is looked after extremely well medically too.
My mother has been in Broome End care home for 6 years now. She is so well looked after by kind and caring staff. Every day she has a thorough wash, cream applied to prevent dry and flaking skin and staff help her to eat her meals now that she is frail. The meals have been pureed as she hasn't any teeth and cannot chew. Her clothes are clean and well looked after. Each day there is an activity and although mum cannot always take part, she will still sit at the table with others and be asked her opinion of their craft work, or be asked to choose colours for crayoning and painting. A new manager and deputy manager have increased the standards and they are always willing to talk about how mum is doing, what actions they are putting in place to improve her health and well-being. We read so many stories in the papers these days of poor elderly care, my sister and are so pleased that we chose Broome End as mum struggled to cope at home.
My father has several problems and needs a lot of care which he receives at Broome End from all the professional yet very friendly staff. dad is comfortable and relaxed with his carers, they treat him and the other residents with dignity. My sister and I find Broome End to a happy, cheerful home with very caring staff.
Very pleased with support all the staff give to residents. Could possibly have much more in the way of activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 04 Jun 2026
By Sinead Corr - sinead.corr@iliffemedia.co.uk Published: 15:02, 14 May 2026 | Updated: 10:21, 15 May 2026 Children at Northgate Primary School in Bishop’s Stortford ensured a 105th birthday to remember...
- 04 Jun 2026
By Hollie Ryder - hollie.ryder@bishopsstortfordindependent.co.uk Published: 12:00, 13 April 2026 | Updated: 10:54, 17 April 2026 A cat who moved into a Stansted care home has been revealed as a...
There are no upcoming events for Broome End.
Awards / Recognitions (2)
- 26 Nov 2019Recipient: Broome End
- 26 Nov 2019Recipient: Broome End
Accreditations
There are no accreditations posted yet for Broome End.
Meet the Team (1)

Catherine first joined Broome End nearly 20 years ago as a carer. Over the past two decades, she has managed a number of different settings, including a large nursing home and a specialist dementia day centre. Catherine is determined to deliver the best in class care, which drives us to be innovative in our approach. This focus has helped us achieve Essex Care Home of the Year recently.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broome End to verify any information. View our terms and conditions. Broome End has an Enhanced Service -more info.