Broome End

Lovely people and very kind to relatives. Very pleased to have found it. Delightful and helpful staff. Very difficult to adjust to the situation but the staff are very helpful. It is not the most modern of places but very homely and friendly. Would not go anywhere else.

Carers know the resident's body language. The staff are like family, so caring and not like robots. This is our 3rd care home. Might I say it's the best with fantastic rates. It is more like a hotel service and even special foods are catered for as my mum has an intolerance. The family members are greeted with tea and biscuits or cake. Don't let the entrance hall put you off as it is small. A beautiful old mansion building set in fields, yet minutes away from the town centre.

Moving to a care home is a life-changing event so we were delighted to see the kind, compassionate way Broome End helped Mum make this transition and how this has continued during her stay. Mum always comments on how happy she is to be living at Broome End. Broome End is not a purpose-built care home but, the building’s character and staff make it a home from home. As highlighted in another review, we would recommend visiting to see for yourself. Thank you to the Broome End team for all their hard work and dedication.

I am very happy and have lived here for almost five years. I am given my independence whenever possible. The facilities are clean and comfortable and the food is good. It is very professionally run.

My uncle is very happy at Broome End. He is cared for in a very efficient, friendly and caring way. The facilities are clean, staff friendly and helpful.

My husband was admitted in February and from that date, to this I have nothing but praise and gratitude for the care and attention he has received. The friendly atmosphere and dedication of all the staff is a great comfort and the compassion my husband receives is wonderful. My thanks to everyone at Broome End.

My dad is superbly cared for by all the staff at Broome End. His every need is anticipated and catered for on an individual level. He is very happy and content and I am so glad he is part of the Broome End family.

I would not want my mum in the care of any other care home and when I ask my mum is she happy? She says "yes". That's all you want to hear from a loved one.

Thank you to all at Broome End.

My Mother moved into Broome End Care Home in June 2017 as we, as a family, were unable to continue to look after her. It is a very distressing time when a loved one has to go into a care home and I would like to say how much the home has helped us and is still helping us as a family. Since she has been in the home, although her dementia has deteriorated, her physical wellbeing has improved. The home encourages her independence when it is safe to do so and they maintain her dignity. Mum is encouraged to participate in the activities on offer but she does not always want to and the staff leave her be on those occasions. The food is good which Mum enjoys. The residents are taken out in the garden if they wish in the nice weather which she likes. We, as a family, are very pleased with the professional way her care is being handled and most importantly, they do actually care about her welfare. Mum is looked after extremely well medically too.

My mother has been in Broome End care home for 6 years now. She is so well looked after by kind and caring staff. Every day she has a thorough wash, cream applied to prevent dry and flaking skin and staff help her to eat her meals now that she is frail. The meals have been pureed as she hasn't any teeth and cannot chew. Her clothes are clean and well looked after. Each day there is an activity and although mum cannot always take part, she will still sit at the table with others and be asked her opinion of their craft work, or be asked to choose colours for crayoning and painting. A new manager and deputy manager have increased the standards and they are always willing to talk about how mum is doing, what actions they are putting in place to improve her health and well-being. We read so many stories in the papers these days of poor elderly care, my sister and are so pleased that we chose Broome End as mum struggled to cope at home.

My father has several problems and needs a lot of care which he receives at Broome End from all the professional yet very friendly staff. dad is comfortable and relaxed with his carers, they treat him and the other residents with dignity. My sister and I find Broome End to a happy, cheerful home with very caring staff.

Very pleased with support all the staff give to residents. Could possibly have much more in the way of activities.