Delamer House

41 Naze Park Road, Walton on the Naze CO14 8JR
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9.7 43 Reviews
  • Delamer House, Walton on the Naze
Delamer is a long-established, purpose-built residential home that provides the necessary care and attention for those who wish to spend their retirement in a safe and caring atmosphere, whilst respecting their privacy and dignity.

The home has a philosophy of quality care at an affordable price and prides itself on its long-standing and experienced local staff who are trained to provide quality care with courtesy, dignity and compassion.

Delamer lies on a quiet residential street in Walton on the Naze close to the sea front promenade with its sandy beach. The home enjoys a peaceful setting within beautiful enclosed gardens with a summer house.

Walton on the Naze is served by a railway line from Colchester and London Liverpool Street. The home is ideally located to meet the needs of older people and their families from a number of local communities including the seaside towns of Frinton on Sea and Clacton on Sea.
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Care Provided by Delamer House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Delamer House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Delamer House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Novocare Ltd
  • Privately Owned

Person in Charge

  • Julie Curtis (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (2)

Parking

  • Car park is available via First Avenue and there is also free parking on Naze Park Road opposite Delamer House.

Delamer House Reviews (43)

9.7

Delamer House has a Review Score of 9.7 (9.684) out of 10, based on 21 reviews in the last 2 years.
Over all time Delamer House has 43 reviews.

Overall Experience
  • 36
  • 7
  • 0
  • 0
  • 0
Date Published
  • 43
  • 3
  • 19
  • 21
  • 22
Reviewer Connection to Delamer House
  • 11
  • 10
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Val S (Daughter of Resident) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall in 2014 my mother spent around three months in respite care at Delamer before returning home. However, no longer managing on her own she returned to Delamer House as a full time resident later that year and has now been there nearly two years. In that time she has received the utmost
care, the staff are always happy, engaging and caring. The manageress is brilliant and goes out of her way to keep the residents happy with events, often dressing the home for the occasion in imaginative ways for the enjoyment of both residents and visitors. The facilities are very good and the choice and quality of meals excellent. My mum now receives more intensive care and I am happy with the support she receives. Delamer House is situated in a good location with its own small car park and the local bus service is on the doorstep. I cannot thank the manageress and staff enough for the support they provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley B (Daughter of Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really cannot thank the manager, staff (and other residents) enough for making my father so welcome, he needed respite care but did not want to go into a home until he met the manager of Delamer House. She was so kind, understanding and thoughtful that he thought "Ok I'll try it". He has settled in
very well, his health is much improved and he is happier than he has been for a long time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
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  • Value for Money
Review from Laurie A (Nephew of Resident) published on 8 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my Uncle with my Dad, so he could see his brother, very welcome and professional establishment, lovely staff and more like a hotel or homely feel.
I am 50 and makes that era of life less of a concern.
Thank you for looking after my Uncle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Delamer House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.684 for Delamer House is calculated as follows: ( (179 Excellents x 5) + (63 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 250 Ratings = 4.684
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Delamer House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Julie Curtis

Job Title: Manager

Julie has been the manager at Delamer House for over 18 years.


She manages a team of over 40 staff and many of our staff have been with us for a number of years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Delamer House to verify any information. View our terms and conditions. Delamer House has an Enhanced Service - more info.