Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 45 Service Users
Drummonds provides innovative and inclusive care for individuals over the age of 18 with learning and/or physical disabilities in Essex. The home offers residential and respite care for up to 41 individuals.
Care offered at Drummonds is focused on independence and progression, and staff strive to deliver positive outcomes for all residents. Those at the home are supported by a team of staff who understand that residents’ needs are specific to...
Drummonds provides innovative and inclusive care for individuals over the age of 18 with learning and/or physical disabilities in Essex. The home offers residential and respite care for up to 41 individuals.
Care offered at Drummonds is focused on independence and progression, and staff strive to deliver positive outcomes for all residents. Those at the home are supported by a team of staff who understand that residents’ needs are specific to each individual and often complex. Staff are appropriately trained to ensure they respond in the best way to support individual needs.
Residents are encouraged to communicate using the best method for them, be it through speech, sign language, symbols or objects of reference.
Drummonds also has its very own swimming pool on-site.
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Care Provided by Drummonds
Facilities
- Own Furniture if required
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Drummonds to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
Person in charge
- Helen Moore (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (45)
Visiting
- 24 hour visiting welcomed
Parking
- Ample parking outside the home.
Drummonds Reviews (37)
Over all time Drummonds has 37 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Drummonds
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Review from Irvine T (Friend of Resident) published on 17 July 2018 Submitted via Website•
Overall Experience
An amazing place, the residents all seem happy and they are involved in choosing which new facilities they want. The wheelchair dancing is just great to watch, rarely does anyone crash into another wheelchair - what skill, and much patience by staff to achieve this. Beautiful setting and grounds....
An amazing place, the residents all seem happy and they are involved in choosing which new facilities they want. The wheelchair dancing is just great to watch, rarely does anyone crash into another wheelchair - what skill, and much patience by staff to achieve this. Beautiful setting and grounds. The residents make pottery and it is good enough to sell at Open Days. Very well managed.
Review from David P (Father of Resident) published on 5 June 2018 Submitted via Website•
Overall Experience
I think it opportune to update my review submitted in March 2017 after Black Swan had recently taken over Drummonds from Scope.
One year on I am ever more impressed by the quality of the management and staff and the care they afford the residents.
One year on I am ever more impressed by the quality of the management and staff and the care they afford the residents.
The new manager has brought a new enthusiasm and...
I think it opportune to update my review submitted in March 2017 after Black Swan had recently taken over Drummonds from Scope.
One year on I am ever more impressed by the quality of the management and staff and the care they afford the residents.
The new manager has brought a new enthusiasm and vibrancy which has cascaded down through the organisation resulting in the staff appearing to be happy to be working there and caring for residents - and by the same token, the residents look happy and content living not in a home but in their own home.
The difference in atmosphere is palpable.
The fabric of Drummonds has been renovated to a very high standard and the quality and quantity of activities available to the residents expanded greatly.
The challenge of change, of course, is ever present but the staff, both old and new, it seems to me have grasped this opportunity to enhance the lives of the residents illustrated by the CQC deeming Drummonds outstanding in a recent review.
One year on I am ever more impressed by the quality of the management and staff and the care they afford the residents.
The new manager has brought a new enthusiasm and vibrancy which has cascaded down through the organisation resulting in the staff appearing to be happy to be working there and caring for residents - and by the same token, the residents look happy and content living not in a home but in their own home.
The difference in atmosphere is palpable.
The fabric of Drummonds has been renovated to a very high standard and the quality and quantity of activities available to the residents expanded greatly.
The challenge of change, of course, is ever present but the staff, both old and new, it seems to me have grasped this opportunity to enhance the lives of the residents illustrated by the CQC deeming Drummonds outstanding in a recent review.
Well done!
Review from Virginia H (Mother of Resident) published on 14 May 2018 Submitted via Website•
Overall Experience
Our son has been at Drummonds for many years and the home has recently undergone a change of ownership. Prior to this, the uncertainty about its future caused a lot of anxiety.
However, since the takeover, the company have indeed stepped up and to date achieved everything they said they would do...
Our son has been at Drummonds for many years and the home has recently undergone a change of ownership. Prior to this, the uncertainty about its future caused a lot of anxiety.
However, since the takeover, the company have indeed stepped up and to date achieved everything they said they would do and is still a work in progress.
However, since the takeover, the company have indeed stepped up and to date achieved everything they said they would do and is still a work in progress.
In such a short time our son has been very happy and seems very content when we have visited. This can only be down to the wonderful efforts made by the staff and new manager. Our son does not adapt to changes in any form easily and can only commend all the people involved for ensuring a good transition. The addition of new clients and staff can be overwhelming but things are settling down and we as parents, are hopeful that future changes will all be positive and that he will have a more fulfilling time.
Review from Benjamin R (Friend of Resident) published on 12 January 2018 Submitted via Website•
Overall Experience
I visit my friend here, I’m always welcomed by the staff and asked if I need any refreshments. My friend is well cared for and looked after.
I visit my friend here, I’m always welcomed by the staff and asked if I need any refreshments. My friend is well cared for and looked after.
Review from Chris (Friend of Resident) published on 11 January 2018 Submitted via Website•
Overall Experience
Friendly caring staff. Well maintained and very well presented. Beautiful modern decor. Stands apart from the perceived care home culture. The henhouse is a nice touch.
Friendly caring staff. Well maintained and very well presented. Beautiful modern decor. Stands apart from the perceived care home culture. The henhouse is a nice touch.
Review from Justin R (Friend of Resident) published on 11 January 2018 Submitted via Website•
Overall Experience
I regularly visit my relative who loves living at Drummonds.
The home has a very friendly atmosphere and the residents are well looked after.
I regularly visit my relative who loves living at Drummonds.
The home has a very friendly atmosphere and the residents are well looked after.
Review from Mark (Friend of Resident) published on 11 January 2018 Submitted via Website•
Overall Experience
This home has improved dramatically since being taken over by Black Swan care group. Very homely and very high standard of care. The cinema room is fantastic.
This home has improved dramatically since being taken over by Black Swan care group. Very homely and very high standard of care. The cinema room is fantastic.
Review from R G (Resident / Service User) published on 10 July 2017 Submitted via Review Postal Card•
Overall Experience
Excellent staff - residents and staff always happy and jovial mood. Facilities constantly being upgraded with loads of activities e.g. Cinema, outings, skittles and bingo, outdoor activities including gardening and looking after hens to name a few. Very caring and attentive to residents needs.
Excellent staff - residents and staff always happy and jovial mood. Facilities constantly being upgraded with loads of activities e.g. Cinema, outings, skittles and bingo, outdoor activities including gardening and looking after hens to name a few. Very caring and attentive to residents needs.
Review from Luke R (Friend of Resident) published on 24 March 2017 Submitted via Website•
Overall Experience
Having visited Drummonds over the last few months, there is a fantastic atmosphere now and the manager and staff are all great. I was very impressed with the new cinema room and my friend loves living there.
Having visited Drummonds over the last few months, there is a fantastic atmosphere now and the manager and staff are all great. I was very impressed with the new cinema room and my friend loves living there.
Review from Elaine B (Friend of Resident) published on 24 March 2017 Submitted via Review Postal Card•
Overall Experience
On arriving, asked in Group 5 but no staff knew his name! Visited room but not there - returning to Group 5 a staff member was coming to find us as my friend was sitting in Group 5! September - visited a staff member was asked by staff to give five people drinks at about 2.30pm. By 3 pm my friend...
On arriving, asked in Group 5 but no staff knew his name! Visited room but not there - returning to Group 5 a staff member was coming to find us as my friend was sitting in Group 5! September - visited a staff member was asked by staff to give five people drinks at about 2.30pm. By 3 pm my friend had not yet been given anything. He has little or no speech - we asked and the staff did not know what drink he liked! We told him and said we would help our friend to drink. Hydration is very important and this was mentioned. He said there were a lot of new staff. Training needed. List of likes and dislikes should be in group for people unable to talk.
↩Reply from Susan, Operations Manager at Drummonds
Thank you for your comments and your time on Friday evening to discuss the experiences that you had prior to the transfer of ownership from a charity to Black Swan. Hopefully, I will have reassured you that this is not the level of care that is now being provided at Drummonds. Since we purchased...
Thank you for your comments and your time on Friday evening to discuss the experiences that you had prior to the transfer of ownership from a charity to Black Swan. Hopefully, I will have reassured you that this is not the level of care that is now being provided at Drummonds. Since we purchased the home in October 2016, we have engaged in an extensive refurbishment programme and have been involving all residents and families in the changes. We have been overwhelmed with the positive feedback. Thanks again for your time and I hope that you are able to visit again soon, to see all of these improvements.
Review from Rita H (Mother of Resident) published on 7 March 2017 Submitted via Review Postal Card•
Overall Experience
Although its early days, I am quite happy with Black Swan group taking over Drummonds.
There is a need for some handicapped people being in residential care. Living in a small bungalow with a carer would be very lonely for my daughter because she likes chatting to staff members and loves coming...
Although its early days, I am quite happy with Black Swan group taking over Drummonds.
There is a need for some handicapped people being in residential care. Living in a small bungalow with a carer would be very lonely for my daughter because she likes chatting to staff members and loves coming home for lunch every few weeks.
Review from Shirley J (Friend of Resident) published on 15 February 2017 Submitted via Review Postal Card•
Overall Experience
I visit every week. Things are improving fast. I feel black swan have a much better outlook for Drummond (now and future).
* Staff always friendly and polite.
* The resident I visit is always happy.
* Staff accommodating arranging visits to mine. Dropping off and picking up.
* Staff always friendly and polite.
* The resident I visit is always happy.
* Staff accommodating arranging visits to mine. Dropping off and picking up.
* Only one...
I visit every week. Things are improving fast. I feel black swan have a much better outlook for Drummond (now and future).
* Staff always friendly and polite.
* The resident I visit is always happy.
* Staff accommodating arranging visits to mine. Dropping off and picking up.
* Staff always friendly and polite.
* The resident I visit is always happy.
* Staff accommodating arranging visits to mine. Dropping off and picking up.
* Only one downside, the residents chair is sometimes dirty.
Review from Rachel P (Resident / Service User) published on 31 January 2017 Submitted via Review Postal Card•
Overall Experience
It is brilliant now that Black Swan have taken over. It feels like a home now and it's not run by a charity now. I feel more relaxed and comfortable. Changes have been made although there are lots of improvements going on at the moment. I love our new cinema room.
It is brilliant now that Black Swan have taken over. It feels like a home now and it's not run by a charity now. I feel more relaxed and comfortable. Changes have been made although there are lots of improvements going on at the moment. I love our new cinema room.
Review from Ian A (Resident / Service User) published on 27 January 2017 Submitted via Review Postal Card•
Overall Experience
I like it and it has a good atmosphere and I am glad I never moved before Black Swan took over. Everybody cares.
I like it and it has a good atmosphere and I am glad I never moved before Black Swan took over. Everybody cares.
Review from Stephen W (Resident / Service User) published on 27 January 2017 Submitted via Review Postal Card•
Overall Experience
I love it here. All my friends and kind staff to help me. I wouldn't want to live anywhere else.
I love it here. All my friends and kind staff to help me. I wouldn't want to live anywhere else.
Review from Ken W (Resident / Service User) published on 8 January 2017 Submitted via Website•
Overall Experience
Compare to how it was, it is much better now. Black Swan are going to deliver on all their promises. Having been here since 1978 and I was 17 years old, my Mum and Dad looked for a place for me and in their opinion at the time Drummonds was the best place for me. Now I am older and a bit wiser and...
Compare to how it was, it is much better now. Black Swan are going to deliver on all their promises. Having been here since 1978 and I was 17 years old, my Mum and Dad looked for a place for me and in their opinion at the time Drummonds was the best place for me. Now I am older and a bit wiser and although it can be difficult at times. I can cope with it, on the whole, providing I am treated by people in the same way as they would want me to treat them. I love being here and it has to be the right place for your relative as it was for me.
Review from AP (Mother of Resident) published on 5 January 2017 Submitted via Review Postal Card•
Overall Experience
Since 'Black Swan' took over the care provision at Drummonds in September, the promised improvements to the fabric of the building and the service to residents have proceeded at a pace. The atmosphere is palpably improved and 'Black Swan's' interaction with both residents and family members is very...
Since 'Black Swan' took over the care provision at Drummonds in September, the promised improvements to the fabric of the building and the service to residents have proceeded at a pace. The atmosphere is palpably improved and 'Black Swan's' interaction with both residents and family members is very encouraging.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
7 Bed Vacancies
Posted: 14 September 2026Single
News (0) & Events (0)
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Meet the Team (1)
Helen MooreJob Title Registered Home Manager
Helen is the dedicated care home manager at Drummonds.
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