Search...

Luff House

Luff Way, Garden Road, Walton on the Naze, Essex CO14 8SW
Luff House Logo
Jobs
Luff House logo
Luff House, Walton on the Naze
Luff House, Walton on the Naze
Luff House, Walton on the Naze

Rooted in the Christian faith, life at Luff House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age.

Luff House has an active social life in which residents can take part or follow their own pursuits. They appreciate that each resident has their own individual interests, hobbies and pastimes, and they endeavour to support residents to...  

Care Provided by Luff House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,439 - £1,645£1,525 - £1,696
Residential Dementia Care£1,821 - £1,821£1,877 - £1,877

We accept those who are paying for their own care (self-funders), those who are being supported by the Local Authority, and those in receipt of Continuing Healthcare (CHC) funding.

Our fees include the provision of:
• Around the clock care from highly-trained staff
• Personal care - such as bathing, dressing, grooming
• Daily living assistance, tailored to individual needs
• Food, drink and snacks
• Heating and lighting
• Specialist equipment
• Personal laundry
• All of our in-house activities

• Spiritual and pastoral support

We have three levels of care provision at Luff House:
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.

• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.

The Registered Care Manager will assess you prior to admission to determine the level of care provision required. These fees are valid between 1st April 2026 and 31st March 2027 and are reviewed annually. Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor.

Contact Luff House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Adeola Adeboyejo (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+
  • Residents must be supportive of our Christian ethos and activities

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (28)

Visiting

  • Informal visits welcome by appointment. Relatives and friends welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.

Parking

  • There is ample parking for visitors at the home.

Luff House Reviews (26)

Submit a Review
9.2

Luff House has a Review Score of 9.2 (9.183) out of 10, based on 7 reviews in the last 2 years. Over all time Luff House has 26 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Luff House
Loading...
Showing 26 reviews matching selected criteria
Review from Lin D (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

My mum has been in the home just over two years and has been well cared for as she has declined. She is treated as an individual and her care is personalised accordingly. Care is of a high standard and the carers are all well trained. The carers are all fantastic with mum, despite the fact she can be challenging on some days.

Reply from Sharon Rowley, Business Manager at Luff House
Thank you for such a wonderful review of Luff House.
It is a pleasure caring for your mum, and our care staff will be so appreciative of your kind comments.

We do pride ourselves on our 'person centred' care and to see that recognised so positively makes everything we do so worthwhile :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Wife of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

My husband has several health issues as well as Alzheimer's disease. The care he receives is excellent, relative to his needs. The support I receive from all the staff here is of enormous value to me and our sons. We are made welcome whenever we visit which is often. My husband is encouraged to partake of the activities, varied on offer.

Reply from Sharon Rowley, Business Manager at Luff House
Thank you very much for this wonderful review of Luff House.
It is a pleasure to care for your husband, and it means so much to know that his family are happy too.

Thank you also for all the support that you give to us on your visits to Luff House. We really do appreciate it :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E D (Resident / Service User) published on 11 June 2026 Submitted via Postal Card
Overall Experience

Feels like home.

Reply from Sharon Rowley, Business Manager at Luff House
Thank you so much for your review.

We are so very happy that we have made you feel at home! That comment makes everything we do so worthwhile :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Resident / Service User) published on 18 May 2026 Submitted via Postal Card
Overall Experience

I would recommend my friend to come here. The staff look after me well. I find the food good. I came to Luff House as it is a Christian home.

Reply from Sharon Rowley, Business Manager at Luff House
Thank you very much for your review.

It is lovely to know that you would recommend us to a friend and that you feel well cared for in our wonderful Christian environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul M (Son of Resident) published on 21 April 2026 Submitted via Website
Overall Experience

Mum moved in to Luff House 6 weeks ago and the transformation has been incredible. The activities are outstanding - I can not believe all the things she is doing. Taking her out for coffee mornings and all the different opportunities have revitalised her. The care is exceptional and the support the family has received have made this move in to a permanent Care Home as straightforward as possible. Thank you to everyone in Luff House who have given us such peace about leaving our mum in your capable hands.

Reply from Sharon Rowley, Business Manager at Luff House
Thank you so much for your wonderful review.
It is so pleasing to see how your mum has settled and is thriving in our care.

It makes what we do so worthwhile when we see happy smiley faces!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen B (Son of Resident) published on 12 March 2025 Submitted via Website
Overall Experience
Mum was a resident of Luff House for 2 and 1/2 years. her dementia increased during her stay and the care team were always attentive to her needs. The music and activities were a favourite of mum's.
Unfortunately we mum's increasing needs, Luff House worked with us to find a more suitable place for mum.
All of the staff with whom mum and our family met were always compassionate and understanding of mum's needs.

When the time came to transfer mum to a higher dependency provider, the management team and care team were supportive and helpful. The day mum left there were sincere emotions from the staff, who clearly had genuinely grown fond of mum and care for her.

Reply from Sharon Rowley, Business Manager at Luff House

Thank you so much for your lovely review. It was a real joy to care for your mum, and it was with much regret that she had to leave Luff House, where she had become a big part of the Luff family. We hope that she is happy in her new home, and we wish her and all her family all the best for the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C L (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience
My father spent the last two months of his life at Luff House. He was stimulated, entertained, looked after and loved by the wonderful team of carers and volunteers.

My sister and I feel so grateful and blessed that he was so cared for and loved in his final days. This place and the entire team of staff, are nothing short of wonderful.

Reply from Sharon Rowley, Business Manager at Luff House

Thank you so much for this wonderful review. It was an absolute pleasure to care for your dear father, and you and your sister were so very supportive to us in giving him the love and care that he deserved in his last months. You almost became part of our family!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan G (Wife of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

I liked this home because it is small with only 28 residents which made it feel homely. I have found efficient and caring staff throughout the home and nothing is too much trouble. The menu is varied each day and residents preferences are noted. Varied activities each day make life stimulating and give residents a better quality of life than they would have at home.

Reply from Sharon Rowley, Business Manager at Luff House

Thank you for your lovely review and kind words. We are very happy that you chose Luff House for your loved one. It is lovely to see that he has settled in and appears very happy living here with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Nephew of Resident) published on 5 February 2024 Submitted via Website
Overall Experience
The staff at Luff House have been very kind and supportive of my uncle and have really helped him to settle in.

The manager has been particularly understanding and helpful in arranging additional carers so that Uncle can go out for walks, do some shopping and visit the seaside.

Reply from Timothy Agbenike, Registered Care Manager at Luff House

Thank you for your wonderful feedback. This will be passed back to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter B (Nephew of Resident) published on 11 January 2024 Submitted via Website
Overall Experience

I'm very happy to see my uncle well looked after and cared for. No care home is perfect, but the staff genuinely care and help when needed. The managers are particularly understanding and sympathetic. My wife often looks at the home's Facebook page - great photos which help when it comes to interacting with my relative on 'difficult' days. The Christian standpoint is demonstrated throughout the home, often in action and sometimes with words. Long may it continue. I'm happy to recommend this home.

Reply from Timothy Agbenike, Registered Care Manager at Luff House

Thank you for the feedback. We will continue doing our best to provide person-centered care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from P S (Respite Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

My two-week respite care provided me with the post-operative environment I needed before going home to manage alone. Aids were provided in the ensuite and I was free to do as little or as much as I could. Corridors gave me safe walking practice. The staff were friendly and I could join in the activities. Observing disability and dementia was a learning experience. The staff had patience and politeness at all times and praised the care home.

Reply from Timothy Agbenike, Registered Care Manager at Luff House

Thank you for your review and we are happy you enjoyed your stay with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B F (Wife of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

In the last year that my husband has been with you, I have nothing but praise for the standard of care you have shown him. Thank you.

Reply from Sharon Rowley, Business Manager at Luff House

Thank you so much for your wonderful review of Luff House, and your kind words. It is a pleasure to care for your husband and we thank you for your support in this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet S (Daughter of Resident) published on 19 October 2022 Submitted via Website
Overall Experience

Luff house, cared so well for my mum who had dementia and physical needs. Despite her great needs, she was always involved in the many activities that they provided. The Christian ethos of the home underpins everything they do and when my mum was in Palliative care Hummingbirds spent time sitting with her, reading, chatting, praying and playing music. The staff are wonderful and get to know their residents and their needs well. It was always obvious how much they loved their residents and were always welcoming to visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B W (Wife of Resident) published on 9 September 2022 Submitted via Website
Overall Experience
To put a loved one into a care home is a decision not to be taken lightly especially having had a previously bad experience. There are still feeling of guilt and it is a constant worry as to whether you have made the best choice of care home. After reading CQC reports and speaking to people whose relatives had been in Luff House, I made the decision and my husband, who has Vascular Dementia, was admitted for 4 weeks of respite. I have no doubt that we made the right choice. During his stay, he was treated with care and compassion by all members of staff. They were patient, gentle, kind, encouraging and vigilant. I visited daily and was always welcomed. My questions were answered and advice given willingly. Based on my experience I would recommend Luff House.

The staff trainer using The Way with Care as her course basis. I found her knowledgeable and helpful and her rapport with patients was obvious for all to see. If courses were extended to carers I would attend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C S (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Myself and my siblings couldn't be happier with the care and commitment of the home to have our loved one happy and content. His personal care, health and dietary all excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J K (Daughter of Resident) published on 16 December 2021 Submitted via Website
Overall Experience

The whole staff team were excellent and very kind and caring. Mum had a good respite stay. Quite a few residents had dementia and social contact was limited mainly to staff, but that said she enjoyed her stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Pauline T (Daughter of Resident) published on 21 June 2021 Submitted via Website
Overall Experience
The staff are absolutely wonderful as are the living conditions. Everyone aims to please both residents and their visitors.
Many activities organised each day, and even an afternoon tea and cake in the gardens as a group was organised, my mum was so happy to be mixing with other residents over a relaxed cup of tea in the garden it kept her talking about it for ages.
New restaurant and TV lounge recently finished adds to a little extra choice for interacting with others.
Mum has her hair washed and set every week, this brings a bit of normalcy between her old life and her new one.

During these unusual times, it has not always been totally clear what the home would allow visitors to do or not do regarding visits, a little easier now and a bit more relaxed. I think the policies were always there, just not always conveyed clearly. If that is the only negative it is a very small one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card
Overall Experience

We had a bad experience with another care home in this area and my dad was very upset. Since we moved him to Ernest Luff, my dad is happier, calmer and the staff have helped him settle in and feel like one of their family. When we visit him he is always clean and tidy and well dressed and praises all the carers that they always bring him his tea! A very well kept, clean and secure home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol M (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

My father, who has always been an awkward man, loves being in the home. He loves all the helpers, enjoys the food and has stopped asking when he can go home. Luff House is clean and the staff are all helpful and kind.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 14 April 2021 Submitted via Postal Card
Overall Experience

My dad has been in the care home for 4 wells now and I don't have a negative word to say about it. Helped me in every step to get him settled in. The staff and facilities are great.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Luff House.

Upcoming Events

There are no upcoming events for Luff House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Luff House.

Accreditations

There are no accreditations posted yet for Luff House.

Meet the Team (3)

Sharon Rowley
Sharon RowleyJob Title:Business ManagerJoined: 1994

Sharon has worked faithfully at Luff House for over 31 years. Alongside the Registered Care Manager, she leads a dedicated team who offers professional care and strives to deliver the highest quality and standards of service for all residents, whether in care or our retirement housing.

Adeola Adeboyejo
Adeola AdeboyejoJob Title:Registered Care ManagerJoined: 2022

Adeola joined Luff House in 2022 as a carer and, through dedication and hard work, progressed to becoming the manager. Working at Luff House has never felt like just a job to Adeola, as she is very passionate about caring for people. Her love for caring for older people comes from her personal experience of being the sole carer for her grandmother until she sadly passed away. Supporting our 'family members' (as we call those who live with us) and helping meet their needs gives her a sense of fulfilment every day.

Ruth Mockler
Ruth MocklerJob Title:ACE Facilitator

Ruth has supported various service users within the care sector throughout her working life; children and families, adults in the community, the elderly, and palliative care in adult and children’s hospices.

Her role here is to oversee all activities provided for our family members, liaising with volunteers, staff and outside agencies to make sure activities reflect the different needs of those living here and giving particular attention to our Christian values and model of care.

Ruth previously worked here as a hummingbird and is pleased to be back in this new role.

Frequently Asked Questions about Luff House

What types of Care is Luff House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Luff House have?

There are 28 Single Rooms.

What are the Facilities & Services at Luff House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Luff House to the centre of Walton on the Naze?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Luff House to verify any information. View our terms and conditions. Luff House has an Enhanced Service -more info.