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Glendale

14 Station Road, Felsted, Great Dunmow, Essex CM6 3HB
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Glendale, Great Dunmow
Glendale, Great Dunmow
Glendale, Great Dunmow

Situated in the charming village of Felsted, Glendale is a 20 bed Residential care home.

A genuine homely atmosphere, easy access to local amenities, and 24 hour care are just a few features of the home.

Glendale endeavours to ascertain your preferences and choices in all aspects of your care. Their wish is to enable you to attain and remain as independent as possible.

Care Provided by Glendale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,900£1,700 - £1,900
Residential Dementia Care£1,700 - £1,900£1,700 - £1,900

Hairdressing, reflexology & chiropody services are not included

Contact Glendale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Glendale Residential Care Home Ltd
  • Private Owned

Person in charge

  • Amanda Thompson(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (20)

Visiting

  • Everyone welcome 10am - 9pm

Parking

  • On site parking

Glendale Reviews (88)

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10

Glendale has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Glendale has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from C P (Daughter of Resident) published on 20 October 2017 Submitted via Postal Card
Overall Experience

My mother stayed for 11 nights as respite, as we were going away. She enjoyed her stay and said the food and staff were very good. A couple of items of clothing "went missing" but we were contacted to say they had been found.

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Review from E B (Respite Resident) published on 5 October 2017 Submitted via Postal Card
Overall Experience

House and surroundings are clean and tidy, neat garden, management and senior staff are all friendly and approachable. All carers were friendly and helpful, always seem busy with very little time to chat to residents.

Two-course meals were excellent - compliments to the chefs. Beverages are available at any time.

A resident unlatched my bedroom door twice in the early hours of the morning, which was rather disconcerting!

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Review from Susan C (Niece of Resident) published on 4 September 2017 Submitted via Website
Overall Experience

Staff are efficient and pleasant and treat the residents well. The home is clean, laundry is well done, meals are good, with fruit and drinks always available. Services such as manicures, hairdressing, chiropody are arranged when required, and there is a pleasant atmosphere about the place. As a visitor, even when arriving with no notice, you are made to feel welcome.

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Review from M W (Son of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

All the staff are caring and considerate and look after my mother very well. All the residents are treated with respect regardless of their age and condition. Management takes a genuine interest in the appearance and running of the home.

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Review from J G (Daughter of Resident) published on 31 July 2017 Submitted via Postal Card
Overall Experience
We are very pleased with the way Glendale staff have coped with dad's very complex issues.
He is always cleanly dressed and shaven.

The only is the staff turn over.

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Review from M M (Daughter of Resident) published on 24 July 2017 Submitted via Postal Card
Overall Experience

On the whole, it has been a good experience. The day to day staff are good and caring. Only criticism would be in dealings with fee increases. The staff are very kind and caring. When my mother first went there, there seemed to be lots of activities, with low-level activities. This has deteriorated recently which we have been told is due to cutbacks.

Reply from Tina Ali, Provider at Glendale

Thank you for your recent review. In response to your comments, I would like to say that we have not increased the fees for over a year now, and our rates are very competitive compared to other homes in the area. We have recently upgraded our communal areas in the existing house and a substantial...  

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Review from Doreen H (Wife of Resident) published on 12 July 2017 Submitted via Postal Card
Overall Experience
From personal experience, I have found the home to be just that, a home from home.
Having said that, it would not be that without the best staff.

Staff need to be valued and looked after like the residents, otherwise, we would not have good homes to look after our loved ones.

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Review from R F (Son of Resident) published on 4 July 2017 Submitted via Postal Card
Overall Experience

Glendale Residential Care home is a small well run facility which has benefited from a recent addition of an extra six bedrooms. Staff are courteous and caring in what is a challenging situation. Our observations during the frequent visits we have made suggest that the care given to the residents is very good.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 May 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Glendale.

Upcoming Events

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Awards / Recognitions (5)

  • 31 Jan 2025Recipient: Glendale
  • 31 Jan 2024Recipient: Glendale
  • 28 Feb 2023Recipient: Glendale

Accreditations

There are no accreditations posted yet for Glendale.

Meet the Team (1)

Mandie Thompson
Mandie ThompsonJob Title:Registered Home ManagerJoined: 2019

Mandie is the Registered Manager for Glendale Residential Care Home and has the following qualifications:

Diploma in Care,
City & Guilds in Family & Community Care
NCFE Level 3 in End of Life
Trainer for Dementia Care
My Home Life Certificate
What do you see Certificate

NVQ 5 in Leadership & Management.

Mandie started working with the elderly in 2008 and worked her way up to Manager in early 2014.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glendale to verify any information. View our terms and conditions. Glendale has an Enhanced Service -more info.