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Glendale

14 Station Road, Felsted, Great Dunmow, Essex CM6 3HB
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Glendale, Great Dunmow
Glendale, Great Dunmow
Glendale, Great Dunmow

Situated in the charming village of Felsted, Glendale is a 20 bed Residential care home.

A genuine homely atmosphere, easy access to local amenities, and 24 hour care are just a few features of the home.

Glendale endeavours to ascertain your preferences and choices in all aspects of your care. Their wish is to enable you to attain and remain as independent as possible.

Care Provided by Glendale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,900£1,700 - £1,900
Residential Dementia Care£1,700 - £1,900£1,700 - £1,900

Hairdressing, reflexology & chiropody services are not included

Contact Glendale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Glendale Residential Care Home Ltd
  • Private Owned

Person in charge

  • Amanda Thompson(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (20)

Visiting

  • Everyone welcome 10am - 9pm

Parking

  • On site parking

Glendale Reviews (88)

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10

Glendale has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Glendale has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Philip R (Grandson of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

The staff are both friendly and welcoming and the rooms are spacious, clean and tidy. Residents are well cared for and all needs are met on a daily basis 10/10 for the care provided. Thank you.

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Review from Natasha T (Granddaughter of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience
Extremely friendly supportive staff. Always available when needed.
The home is set with beautiful surroundings rooms and facilities are very clean and well presented.

So glad my grandmother is a resident here.

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Review from R D (Son of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience

My mother felt completely at home from the moment she arrived. Clean, comfortable and extremely friendly attentive staff. She made friends with residents and did not want to leave. Absolutely marvellous.

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Review from E D (Respite Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience

I enjoyed every day here and am looking forward to my next stay. It was clean, tidy, food good, activities excellent. Very well done to all at Glendales.

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Review from Eunice T (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience
Glendale nursing home is a very caring nursing environment. The staff are very reliable when called upon. They work very hard and enjoy playing games with the residents and families.

Beautiful outdoor area for all residents in which the residents can enjoy freely.

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Review from C H (Relative of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience

Brilliant environment and very helpful staff. Best care home for my grandmother-in-law to have been placed. Staff are always very kind and supportive.

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Review from R T (Grandmother of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience

Very friendly staff and always very helpful. The care given to my grandmother is excellent and they are always patient with her. Extremely supportive staff and very welcoming when visiting.

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Review from Kathleen C (Resident / Service User) published on 18 July 2019 Submitted via Postal Card
Overall Experience
I am well looked after and am happy here.

The staff are very nice and I have a lovely room overlooking the garden.

Reply from Mandie Thompson, Home Manager at Glendale

We love having you as part of our family and are pleased you are happy.

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Review from C A (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card
Overall Experience
It is a lovely calm and friendly environment. The staff always make time for family or visitors. They have supported my mum as her care needs have changed and can often be seen laughing and chatting with her. There are lots of activities for residents including trips out and entertainers.

Mum is always supported to join in and activities are adapted so she can participate and to help her maintain her independence. It is like being part of a family. A real home from home experience.

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Review from S H (Resident / Service User) published on 18 July 2019 Submitted via Postal Card
Overall Experience
Excellent care.
Kind, helpful staff.
Treated with respect.
Lots of activities.

Food is excellent with good variety and portion sizes.

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Review from M J (Friend of Resident) published on 17 July 2019 Submitted via Postal Card
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A very friendly, homely feel. The residents are happy and occupied and well cared for.

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Review from R L (Granddaughter of Resident) published on 27 June 2019 Submitted via Postal Card
Overall Experience

All staff at Glendale have been amazing with my grandma, have gone above and beyond to make her feel welcome and loved, staff have helped myself and my family to understand the Dementia condition that my grandma is living with. I feel welcome and supported every visit, it's a lovely family.

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Review from Allan T (Son-in-law of Resident) published on 21 June 2019 Submitted via Postal Card
Overall Experience

Lovely home, well looked after. Excellent staff, a home from home. Best care home I have seen.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you for your support.

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Review from Dennis C (Husband of Resident) published on 21 June 2019 Submitted via Postal Card
Overall Experience

The best of the best.

Reply from Mandie Thompson, Home Manager at Glendale

We thank you for your kind words and are very pleased that you are confident in the care we provide.

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Review from Irene S (Resident / Service User) published on 20 June 2019 Submitted via Postal Card
Overall Experience

The carers are very good to me, you don't wait long if you need anything, they work very hard. I am always washed and dressed very well. I enjoy their food. I enjoy having my hair and nails done.

Reply from Mandie Thompson, Home Manager at Glendale

We loved having you stay with us and wish you all the best for your future. We will see you when you come back and stay with us. I'm very pleased that you were comfortable and enjoyed your stay.

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Review from Jackie T (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card
Overall Experience

I am really pleased for Mum to go into this care home as she has got on very well and been looked after very well. The carers are so good here they really put themselves out to do things for them. I really recommend this care home.

Reply from Mandie Thompson, Home Manager at Glendale

Thank you, we strive to support our families to the best of our ability so you can be reassured that your loved ones are well cared for.

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Review from Paul T (Friend of Resident) published on 20 June 2019 Submitted via Postal Card
Overall Experience

Ever since my partner's grandmother went into Glendale, I feel she is safe and everybody here is very welcoming and lovely.

Reply from Mandie Thompson, Home Manager at Glendale

We are grateful for your support and pleased that you trust us and feel comfortable when you visit the home.

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Review from B C (Son of Resident) published on 23 March 2018 Submitted via Postal Card
Overall Experience

When it became clear that my mother needed residential care, I was very apprehensive about finding the right home and if mum would settle. I need not have worried. The standard of care mum has received has been excellent. The home is bright, clean and the staff are patient and caring. The management team are regularly on site and have been in frequent contact with me to discuss mum's care. They have been pro-active in arranging for health professionals to attend mum as necessary. Various activities are arranged for residents and there is a good atmosphere at the home. Mum is very happy at Glendale.

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Review from G A (Son of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience
A homely atmosphere with caring staff meeting the individual needs of the residents.
Good communications between staff/management and families.

A good open door policy and we are always made to feel welcome.

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Review from K G (Respite Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience

A warm welcome to a safe, secure home. Good food, prompt and competent attention by friendly staff. I enjoyed informal conversation with some residents and the church service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 May 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Glendale.

Upcoming Events

There are no upcoming events for Glendale.

Awards / Recognitions (5)

  • 31 Jan 2025Recipient: Glendale
  • 31 Jan 2024Recipient: Glendale
  • 28 Feb 2023Recipient: Glendale

Accreditations

There are no accreditations posted yet for Glendale.

Meet the Team (1)

Mandie Thompson
Mandie ThompsonJob Title:Registered Home ManagerJoined: 2019

Mandie is the Registered Manager for Glendale Residential Care Home and has the following qualifications:

Diploma in Care,
City & Guilds in Family & Community Care
NCFE Level 3 in End of Life
Trainer for Dementia Care
My Home Life Certificate
What do you see Certificate

NVQ 5 in Leadership & Management.

Mandie started working with the elderly in 2008 and worked her way up to Manager in early 2014.

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